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Starbucks

2.1 (303 reviews)
InexpensiveCoffee & Tea
Closed • 4:30 am - 10:00 pm

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What's the vibe?
Moderate noise
Dogs allowed
Outdoor seating
Good for kids

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Reviews With Photos

Menu p.2 (January 2025)
Kimberly L.

Review #536 2025-005 Drink Order: EMPEROR'S CLOUDS & MIST TEA aka "yun wu" or 雲霧 in Chinese (green tea cultivated at 3.5K & shrouded in ethereal clouds & mist) Trying to fix my numerical review order... replacing defunct Sub Club Italian Deli in Torrance that was removed. Not the best start for the new year, losing someone near & dear to me, so I traveled with my big brother to pay our respects, say farewell & wish her peace in her afterlife journey. I was getting stiff & groggy on the return trip, & B remembered a Starbucks just before we hit the Grapevine but didn't remember the exit. The app led us to Pieology & we see the Starbucks drive-thru signage; we parked & walked around (to stretch our achy back & legs) in the cold winds to the coffee shop. Brrr!! The coffee shop is attached to Pieology (east side) off the popular Wheeler Ridge rest stop. Since it's a weekday, not much foot traffic on a Tuesday late afternoon. Taking a quick restroom break before ordering; I noticed an unusual set-up & not sure if it's a good thing. There's 2 unisex restrooms with the sinks outside, which means the restroom handles are unsanitary because you're coming out with dirty hands touching the handle. Yuck! I used toilet paper to let myself out. Yes, the sink is right outside, but I've seen people walk out of restrooms with sinks on the inside (not here). The OCD in me doesn't accept this layout. I did like the sink station ingenuity of all-in-one soap, faucet, & hand dryer, though repairs might be challenging. I'm not a coffee drinker (can't stand the smell & taste); refer to Review #s: 16, 798). I had their Refreshers (meh) & Lemonades (moderately better), & tried a bagged tea because I needed some caffeine & something hot to warm my insides. The barista was friendly & helpful... I asked for a green or black tea, but don't understand their tea types so she brought the whole stand for me to select my flavor. Barely a minute & I got my tea, which is essentially adding hot water & throwing in a couple of bags, & waited for B's coffee order -- a latte of some sort. I forgot to ask them to fill it to the top & leave an inch to add some ice so I can actually drink it on the road. I didn't get to it -- yes, it's that hot -- until I was almost descending the Grapevine. It's not the same quality as my loose leaf teas, but for a bagged tea, this was pretty good. It has a tinge of bitter to the smoky, earthy taste with a subtle touch of sweetness in the finish. I'm thinking of searching for this in loose leaf form at my fav tea shops. The break was a quick for the restroom, & our tea & coffee order... 10-mins. & we were on the road. Thx Starbucks for the wake-me-up! Recommended: Emperor's Clouds & Mist Tea.

Beautiful mermaid mural
Maggie T.

Wow! This place has changed! A remodel and it's so fancy! The bathroom sinks have some high tech system with soap, water and dryer in the same bar about the actual sink! Big, bright space with this gorgeous mural! Staff very welcoming, as before!

Handwashing station outside of restrooms
Sara B.

Whew! This is a busy Starbucks. I decided to try for East side of the 5 instead of the Starbucks on the west side by the TA rest area, thinking maybe this one would be less busy. It was not. Lol. While I stood in the lengthy line for the one bathroom that was working, I placed my one drink order on the mobile app and the app said it would be ready in about 20 min. Yup...20 min. To my surprise it was actually ready in 15 minutes. It was kind of cool to see the handwashing station outside of the bathroom and it's nice that it all was hands free.

Tomato and mozzarella, it was cold and the bread was kind of wrecked

Drink was good, sandwich was subpar. Typical Starbucks ambiance . If the sandwich wasn't cold and wrecked I would have given 4 stars

I kid you not, I waited 31 minutes for this short latte and a Pike.  Worst Starbucks experience ever!
Nicole B.

Worst Starbucks experience ever! I waited 31 minutes for a short Latte and a Pike. Had I known I wouldn't have stopped here at this Starbucks. There was other customers waiting for their drinks just as long who were also very unhappy as well. Who wouldn't be. I won't come back here that's for sure.

Anna P.

If you're not ready to serve that number of people, why do you take orders? We've been waiting for 40 minutes for our order. Just for coffee!! Service is terrible and inattentive, they don't give you straws or cup holders unless you ask for it. They ignored us for 3 times and then silently gave 6 straws. Chocolate brownie was terrible and completely not edible, too oily Looks like they don't care if people come back here.

Special messages left on my Starbucks drink, love it!
Angelica A.

My quick mobile order pickup at Starbucks was fantastic thanks to Christian! He was efficient, accurate, and such a delight - his energy and kindness were truly appreciated. He greeted me warmly and went above and beyond to make sure my drink was exactly what I wanted. Starbucks was well decorated and clean. Good location next to food options and gas station.

Eva G.

Rate 3.5 Starbucks is Starbucks. It's convenient and some of us enjoy it. Was craving my usual matcha tea latte. I chose it hot today. Service was great ( I would rate them 5)

Absolutely filthy Starbucks
Scott H.

I'm not sure what's worse about this Starbucks the speed of the service or the filth in the dining room and restroom. The place is absolutely disgusting. The urinal even comes with snacks. It's hard to enjoy the food in a restaurant that is so filthy.

Exterior

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Photo of Atj C.
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12 years ago

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3 years ago

Yo this place is dirtyyyyy, bathroom smelt like butt, plus the lobby floor was covered in trash

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5 years ago

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8 years ago

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3 years ago

Pathetic the place is dirty ,sloppy people make sloppy products.took 10 minutes to get reg coffee that was room temperature. so sad.

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5 years ago

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8 years ago

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10 years ago

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3 years ago

Slow service the staff be jumping from one order to another causing it to get over crowded and longer wait time

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5 years ago

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10 years ago

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4 years ago

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4 years ago

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4 years ago

The worst Starbucks I ever been to waited a half hour for one drink in the drive-through

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5 years ago

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8 years ago

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11 years ago

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9 years ago

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4 years ago

Very friendly staff even though they get busy i can see how hard they are working! Great job!

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5 years ago

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6 years ago

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9 years ago

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9 years ago

Great service! I used the drive-through, there was a very short wait, and the drink came out perfect.

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7 years ago

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9 years ago

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4 years ago

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9 years ago

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7 years ago

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11 years ago

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10 years ago

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7 years ago

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4 years ago

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7 years ago

Horrible customer service, rude and long waiting time through drive thru, it seemed they did it on purpose. Just now.

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9 years ago

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Page 4 of 8

Starbucks Reviews in Other Languages

Ask the Community - Starbucks

Review Highlights - Starbucks

“If all Starbucks managers were as attentive as Martin, Starbucks' profits would shoot through the roof”

Mentioned in 5 reviews

Read more highlights

Black Bear Diner Arvin

Black Bear Diner Arvin

3.5(872 reviews)
0.1 mi
•$$

We stopped by last Thursday, hoping our friendly pup would be welcomed--we got the red carpet…read moretreatment! On our way home today, when the restaurant was full, we still got the smiles and the genuine hospitality. These ladies were tired, having worked for hours, and yet their kindness and eagerness to make us at home was outstanding. The taco salad was delicious--fresh, tasty and so generous. The blackberry cobbler was perfect--not too sweet and offered with or without ice cream and whipped cream. Our pup was offered water and our booth was perfect for all 3 of us. After driving all day, we could not have asked for a better experience. Happy birthday to Erika, who was working and smiling on her birthday. Thank you.

Worst Black Bear Diner experience ever! Stopped here to…read morerelax and refuel (breakfast). Seated right away. Given menus and that was the end of service. Ten minutes later another waitress came to our table. We thought she would finally take our order - wrong. She wanted to take our menus away for the next table. Apparently no extra menus. Another ten minutes and someone took our order. TWENTY minutes after that, still no coffee refills or acknowledgement of our existence. We went to hostess desk to offer to pay for our single coffees, as we had to get back on the road. Hostess was very polite and apologetic. Too bad she wasn't our waitress. We visit Black Bear Diners all the time. This is the only bad experience - IT WAS BAD

Photos
Black Bear Diner Arvin
Black Bear Diner Arvin
Black Bear Diner Arvin

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76

76

4.3(43 reviews)
0.6 mi
•$$

I stop here every single time I drive by. The bathrooms are very clean, they even decorate for…read moreholidays which is always cute! There are many gas pumps so you rarely ever have to wait for gas. The food nearby makes this the perfect pit stop. The employees are always very friendly. PERFECT place for letting your dogs out for a quick meal/potty break. So much grass!! The whole center on the South Bound side has grass by every business. But there is a large patch of grass on the backside of the 76 station. Beware of bottle caps, cigarette butts, and anything else you don't want your dog eating.. but that's not the business's fault. Some people just suck and don't clean up after themselves even tho there are garbage bins nearby making it super easy to clean up after yourself / picking up after your dog. I feel lame saying I love this gas station haha. but it's genuinely my favorite stop along I-5. I feel safe, clean, comfortable at this well maintained, busy stop. I HIGHLY recommend this stop & send the location to all my friends/family doing the drive. Drive safe!!

So I know this is a a strange review because it's just a gas station. It's a decent station off of…read morethe 5 headed into the grapevine , but the reason for my review is the bathroom. Being public restroom phobic I never attempt to go to public restrooms. My motto hold it until you burst, but the grapevine I thought better not chance it we still had over and hours drive home. So we stopped here and let me just say it's the rolls Royce of public bathrooms. It was nicely decorated with a Hawaiian theme, everything was clean, every stall was clean and the smell was amazing. This station deserves a 5 star public restroom rating. I will now make this my place to stop whenever we head up north or come home. Thank you for such a great experience...

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76
76
76

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IHOP - IHOP

IHOP

2.6(56 reviews)
0.5 mi
•$$

This is a huge IHOP location, and it doesn't seem to get much business. so staffing is light, as…read moreother Yelpers have noticed. I walked into an almost empty restaurant during a mid-afternoon travel break. There were two other people there though, and I was greeted and seated rather promptly. My order was the French Toast Faves Combo ($7.00), which came with an egg and two portions of either bacon or sausage, and of course coffee. Honestly, it was delicious, and one of the best deals available while traveling on Interstate 5. The coffee was pretty good, and supplied enough caffeine to keep me alert on my way to San Diego. My server was Lorena R, and she was perfect. Thanks for the great service, Lorena. This shopping center is a bit eclectic, but I spotted the IHOP sign and knew where to stop. There is not much business anywhere, so there is plenty of parking.

We waited about 15 minutes just to be seated. When we arrived, there were four groups already…read moreseated, and three of them left while we were still waiting. Once we were finally seated, we waited another 15 minutes or so, hoping someone would come take our order. During that time, our waitress seemed more interested in socializing with a Wendy's employee and then another IHOP employee than helping her customers. The only other group there, a party of three, was already eating, yet we continued to sit there waiting for service. At that point, we decided to get up and leave. It's disappointing to spend that much time waiting without even having our order taken. There are plenty of other restaurants nearby, so unfortunately, we'll be taking our business elsewhere. Good customer service starts with acknowledging your customers, and that was clearly missing during our visit.

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IHOP - Hostess Stand

Hostess Stand

IHOP - IHOP

IHOP

IHOP - IHOP

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IHOP

Starbucks - coffee - Updated October 2026

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