Review for Airport ANC Concourse C Starbucks. The cashier was super friendly with a happy smile as he greeted customers. Had a couple hours to kill before our next flight. I order a grande iced Dubai chocolate matcha. It was good. But steep at over $7. I've had it elsewhere before and it tasted sweeter. This one was just right. There's a section out front for the Alaska big mugs and ornament mugs - $13.95, which is expensive for essentially a tiny mini cup. read more

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1 person at presecurity location.. slow af. Been waiting with 1 person in front of me for more than 10 minutes. Typical Alaskan work ethic.. want top dollar for shit ass work. You're fn making coffee. Let's make it sometime today. Update. The lady is even slower. How tf do you hire an incompetent barista?! I left without ordering. I don't have time for this slow ass shit. read more

They had one person making drinks while about 20 customers were waiting. After waiting about 20 minutes for my drink to come out, they had gotten the order wrong. It said on the receipt on the cup that it was supposed to be iced, but it came out hot. Not a huge deal, but added on with the wait time, I was annoyed for sure. I don't bother asking for it to be redone as I didn't want to wait and miss my boarding time. read more

I'd like to give them 5 stars. They Messed up my order but they did fix it . Friendly staff . Lines are pretty long coffee wasn't fresh had burnt flavor. Maybe next time. read more

Starbucks - Coffee & Tea Near Me - Anchorage, Alaska

Your store in the Anchorage airport is terrible, they have no sense of urgency to complete orders and take customers who are standing and waiting as a priority. Mobile orders should not take priority over waiting customers. Having to leave after waiting 20 mins in line to order and wait for coffee when there is no one ahead of you is not ok. You as a huge chain store need to do better, won't ever be getting business from me again read more

This Starbucks... they need a lot more workers. I felt sorry for the girls trying to get as many spenders out as possible. It took a good 15 minutes of waiting in line and then another 15 to get my drink. The mobile orders are filled first which normally I would understand but they all just sat there... no one was picking them up. The girl running the register is new to Starbucks. She rang me and my friend up wrong, tried to charge for simple syrup etc and still got my friend's iced coffee wrong and they asked if they could just add ice to her hot coffee. My friend said no she wanted the original drink. The girls were flustered and not professional in the encounter. I hope they get some more training at this location. Luckily my matcha was great! It's a small place- no room to sit. read more

Staff at register didn't know how to input my order. Which was fine, he was new. Employee who made my drink made it in the smallest size despite me paying for the largest size. Had to remake. Got back to my gate to taste it and it was made wrong (the way I specifically asked iT NOT be made). Had to go back again for it to be made as ordered. How hard is it? read more

There are limited options to grab coffee in this airport so the line is usually 5-6 people most of the time. Coffee is typical of Starbucks, tastes great but very overpriced. Staff are always hustling here to ensure that passengers can get to their plane on time and service always comes with a friendly smile. They are a really small location so merchandise selections are pretty limited here compared to other Starbucks locations. read more

Visited 24 Feb 2022. My experience was good until I checked my Starbucks app. I ordered a coffee and a sandwich. I redeemed my stars for the coffee and used my credit card for the sandwich. Well, everything was good until I checked my app and noticed a bunch of transactions. Since then, I have been trying to call the store but have been unsuccessful getting anyone. read more

Starbucks - And now closed! There are no signs, so I am unsure if this is for renovations or permanent. - Coffee & Tea Near Me - Anchorage, Alaska

Workers were extremely rude to everyone in the line and the drinks didn't taste very good

This is one of the first times that this Starbucks has been both open and not had a suuuper long line. Aside from that, regular enough drinks but a more limited pastries/hot food menu. Staff was friendly, so not sure if others were just carrying over their flight issues? There's also a more local coffee option closer to security within this terminal that I prefer - plus, they had hot donuts last time. read more

This Grande mocha was the best mocha I have had in any Starbucks anywhere in years. They weren't cheap with the chocolate or the whipped cream and it just tasted delicious. I would like all other Starbucks to follow this place's example. read more

Starbucks - My Grande Mocha - Coffee & Tea Near Me - Anchorage, Alaska

They have eggbites, which I am addicted to. They are open at hours where NOTHING else in this airport is. The service is friendly. It's a Starbucks, so you know what to expect. I never understand why people wait in line to purchase a coffee...at 4am...in an airport. Looking to stay wide awake on your uncomfortable flight to Seattle? read more

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This was one of the few places that was opened at the ungodly hour we flew in to Anchorage. The line was long and painfully slow. The only reason why it is getting two stars is because at least it was open. read more

This is the slowest Starbucks on the planet...I have been here while fling in and out of Anchorage many times and the service is always the same ultra slow...the staff tries and fakes being nice and literally has a dint give a care attitude. One thing I see right off the bat is no leadership and on my most recent visit the manager was more busy putting out new cups than helping the line get shorter and helping customers. One example one of our team members ordered a tea and after taking forever we asked about where it was at? The manager just looked at the lady ringing up customers and tells her "see you should've done that yourself" instead of just stepping in and getting the tea she got in her phone and just went in the back room. Then having the front desk employee shut down the already backed up line to get the tea...I wish this was a one time experience but this place is always disappointing. read more

Starbucks - Inside the Starbs - Coffee & Tea Near Me - Anchorage, Alaska

Pretty friendly staff at this location. Thy did give my girlfriend the wrong order but quickly fixed it. Pretty standard for a Starbucks (obviously a bit more than average because it's in an airport). My dark roast was great....hot & black. Girlfriend enjoyed her drink as well. Establishment seemed really clean and staff were friendly and helpful. read more

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Weirdest Starbucks ever. They had 5 employees, one was drinking a coffee while leaning on the counter ignoring the line of people. The cashier couldn't get a simple order right: 16oz coffee & iced tea. She asked me three times to repeat my order. Then the iced tea got lost. When I went back to the counter to request it that employee had to search thru the orders to find it. I finally asked her to fill a cup with ice, pour tea over it and put on a lid. Not rocket science! The 4 employees who were actually working moved so slow the line of people waiting for their orders was so long! Manager: you need to do a MUCH better job of training your people! read more

**ATTENTION YELP! STOP DELETING THIS BUSINESS ADD. THIS IS FOR THE BUCKS OUTSIDE THE TERMINALS, BY TICKETING** I stop in here when I fly through Ravn because I can walk on the plane with liquids and not have to worry about losing it through security. Full options like the other Starbucks, but usually this place will only have one person working instead of 3 like the one past security. I like that there are still snacks and food available, because the only other option is the Grizzly place down the way and it was a bit too salty for me last time. Will come again. And maybe others can review this business too if it isn't deleted this time because it's confused with the Starbucks 100 feet away inside the terminal... read more

Starbucks - Coffee & Tea Near Me - Anchorage, Alaska

Line was relatively short and moved quick even with only three employees: one person on the register, one refilling baked goods and one making drinks. Rewards/stars accepted at this location. Extra hot latte was actually extra hot and while the sleeve doesn't fit it was double cupped. Thank you! Only concern was a child who's parent lacked supervision who was running behind the counter. You could see the staff was uncomfortable, but not quite sure how to address it. read more

What a miserable morning Alarm clock too loud Had to hurry Hugged my sick pet who is probably going to be in pet heaven before I get back It's raining on my xc ski snow Traffic was good ....but it was a gooey mess. The gift to myself. A consistently hot b fast sand from bucks And hot coffee. It turned my crabby ass Into..... Well. 1/2 crabby ass.... I'm a work in progress read more

The coffee is good and consistent... But when I think about the album/movie "The Wall" by Pink Floyd, I can VERY easily wrap it around the Starbucks Corporation and produce a tailored fit. I do not like to be told what I like, what I don't like, and I detest being corrected when I order a giant cup of coffee. This review is the ONLY time that I will ever use the word Venti. I prefer to buy local. I am done. read more

Stopped in for my venti green tea, no simple syrup added, low ice. Barista first made the smallest size. Then remade it full of ice and simple syrup sdded. NO, no sugar please! I needed to catch a flight so went on my way drinkin addirional sugar calories - not wanted. Sorry you guys need to pay more attention to detail especially in an airport location where time is of the essence. read more

I should I read the stars and reviews first before going here. I got a grande caramel macchiato and it was filled half way with coffee and the other half was filled with foam. I paid $5 for half a coffee. I'm a little confused, I didn't even bother complaining because I already complained about my water fill for my bottle was filled half way as well. What's up with filling this half way? Don't go here, you're better off maybe going to Cinnabon or even McDonald's for coffee, shity coffee but at least you won't lose $5 on a grande half filled coffee. read more

was very disappointed with this Starbucks stop. My cinnamon chip scone was old (hard as a rock, should have been tossed a day or two ago!) My soy quad venti mocha was not hot, it was room temperature at best. the two young ladies working seemed to be much more interested in their own giggly conversation than in customer service. the only positive thing I can say is that the cafe appeared clean & tidy. read more

Starbucks - Coffee & Tea Near Me - Anchorage, Alaska

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Not a fan of Starbucks coffee but this is all the airport offers. This Starbucks is always busy and packed in this airport. The staff is fine, not extra friendly but ok. The place is always clean and stocked. I had an almond milk mocha and it was good. read more

I am sad to report that of all the Starbucks I visit, all over the place, the service at this location is absolutely the living worst. 2 out of every five orders is wrong. I travel a lot out of this airport, practically weekly. Too bad leadership overseeing this location is not on top of service. read more

Service is bad. The lady at the counter was really rude towards us. You can hear and tell the difference when she spoke to us - outright racial discrimination despite herself being one. It was really disappointing. I have never experienced such shitty attitude ever at Starbucks. Unfortunately, there ain't other Starbucks option once you are inside the terminal. Be warned. Avoid, do not need to ruin any Alaska experience/trip. read more

I was so very bummed today when I went to Starbucks at the Anchorage Airport. Why? Because they've caved and removed the Christmas symbols from their cups. Now they look like red beer cups. The tradition of going to Starbucks on a cold winter day to have a cup of coffee or tea is over for me and my family. I asked the barista if it was true that they removed the Christmas symbols and she said, "Yes." I then asked her when the regular cups were coming back and she said, "After Christmas." I'm surprised she's even allowed to say that word. I, too, plan to return to Starbucks, "After Christmas." So sad! read more

Starbucks - No more Christmas family-fun days at Starbucks until they return their Christmas cups or 12/26; whichever comes first. So Sad! - Coffee & Tea Near Me - Anchorage, Alaska

Barista was nice, not very happy though I overheard him say someone called into work so he was the only one there. Am going to try to sleep on my flight so I didn't order coffee but I did order a ham and Swiss croissant. It was ok. Soggy on one end but got the job done for me, I'm not hungry anymore. Probably won't order another one though, soggy sandwiches gross me out. The main reason I go to Starbucks is they make their drinks the same way at every store (99% of the time) and I usually have a lot of gift cards. Other coffee shops are hit or miss so I'd go back here again. read more

SUB-STANDARD STARBUCKS Sorry, but I have just had the weakest coffee I have ever had at a Starbucks. Not very enjoyable. And no milk unless you ask for it. What's up with that? read more

Quite possibly the worst Starbucks. I'm sure it all depends on who is behind the counter and I'm a very patient person but they really need either more or quicker staff. The drinks are as you'd expect at any Starbucks anywhere on the planet but it's the service hat is highly in need of training and speed. It shouldn't take 15 minutes per order. read more

I've only been to this place twice and both were negative experiences. The first time it took roughly 15 minutes to serve 6 people. When I finally got my latte, it was okay, but didn't taste quite like the quality I am used to. The second time I went the latte was terrible. Honestly, it didn't even taste like a latte, but rather the way hot chocolate tastes when you use the cheap brand cocoa mix. read more

If I could put zero stars I would. I made a Yelp just to review this TERRIBLE Starbucks. The lady talking my order was INCREDIBLY rude to me. Practically yelling for a size for my drink after I told her twice what size I wanted. Her attitude was terrible. Then she was nice to the next person behind me. TERRIBLE customer service. Starbucks needs better workers. She looked to be only running the till, wish I would have gotten her name i would put it here if I could. Don't go to the Starbucks next to the Silver Gulch unless you want to get screamed at. Unless you're a guy cause the few guys after she was nice to. read more

This is probably the lamest Starbucks that I've been to for a long time. I honestly don't expect my Blueberry Scone to come all gooey and crumbled inside of a sealed plastic bag as if it was mailed via USPS from California a week ago. The location is great and there is plenty of seating. It's not all bad because the coffee was ok (not great). read more

Horrible, horrible breakfast sandwiches at extreme pricing and they do not even have salt or pepper. Really? you sell breakfast and you have no salt or pepper... read more

The WORST customer service ever. I am submitting my review here, on TripAdvisor and to Starbucks directly. Came in at 8:45 on 9/16/2017, 20s something male barista working the register. Cut me off mid order to tell me I could make my own coffee...silly me I thought that's what they were getting paid and tipped to do. Then when I ordered a salad, he asked if I wanted a fork or would rather eat it with my hands. Super unprofessional. I will boycott all Starbucks and so will my kids and my husband. Starbucks may make billions but because Of this one dummy, they'll lose any portion of our income we would have ever spent. Look for this same review on every customer service site I can post to. read more

It looks like an ordinary Starbucks but there are some differences too. In New York or Chicago you can sit in a Starbucks and will be different - the look is the same, same prices, same staff training but there are differences. Kind of local differences. The Anchorage starbucks is good looking, warm and cozy. However the service is not so fast. You might have to wait 10 - 20 minutes for your order. Just an Alaska style - no need to be in a hurry. Otherwise the bakery is good and coffee - as always nice. Around there are not so many Starbucks working 24/7 so I thing we have to respect the efforts of the owners. read more

Ridiculously slow service. Long line ups and slow stafff. Ppl always end up just leaving to get their flight.

Ordered an Americano and a coffee from a very sour waitress. The barista commented it out loud "ugh...so many Americanos..." The cashier put a coffee cup down and I asked "Oh...I ordered a small coffee too." And she pointed and said agitated "That IS your small coffee" I felt like I needed to apologize to her. Lighten up Anchorage. Geeze read more

Bummer for me. I landed around 3:30 in the morning and had terrible eat-badly cravings as can happen in the middle of the night in an airport. I don't ever go to Starbucks, normally. I saw a sign for an unusual latte: juniper. Inside the shop, it was advertised as having juniper and sage and topped with pine-citrus sugar. I am a sucker for strange flavor combinations. I went to the cashier and asked for a juniper latte. What I got was a gingerbread latte. But it's partly my fault because that's what my receipt says, too. All that said, it is a solidly average flavored latte. I was pleasantly surprised that it was not too sweet. This location does not charge for whipped cream on top of a drink. They also had free samples of a cold caramel drink that was insanely sweet and tasted like drinking watered down caramel sauce. I'm bummed I paid $5 for an average latte...and I still have the itch to scratch about the juniper. read more