My other coffee pitstop when visiting my Mom in Yountville. In order to recharge the batteries for the 2-hour drive back home, I usually stop at this location for a tall mocha frap--no whip. The team at this store are hard workers. I watch them diligently service each and every customer and always do it in a friendly manner. I know that when I give my order it will be done right and with a smile. This is even more commendable now than before. A tip of the cap to everyone at this store. As long as I have a long drive back to the Bay Area, I will stop for an ice-cold cup of jet fuel at this location. And now, for the pic. read more

Starbucks - Coffee & Tea Near Me - American Canyon, California

I asked for a coffee the coffee was good. However the service was horrible. I asked for a water to go with my coffee and the lady at the register had an attitude. I'm really big on customer service and if she's not happy with her job, she shouldn't work there. I wish I got her name however I went there a week before that and there were two guys at the cash register they were kind it seems like they really liked their job. I would go back because the ambience is good, but hopefully the customer service is better. read more

Starbucks - Coffee & Tea Near Me - American Canyon, California

Fast, friendly service as expected Clean restrooms are back! For the last years, all of them around the country have been awful. Used my points, that expire, not happy they do that so soon but it's a corporate thing. Nice newer location, free parking, lot shared with Safeway grocery store. Would def return read more

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Coming to get a quick coffee. The staff were polite and the place was clean and tidy.

This is for the Starbucks in the American Canyon Safeway parking lot first time that I've actually been inside. Staff was really friendly coffee and a water was perfect. Plenty of parking. I would definitely stop here again. read more

Hubby picked me up one of my favorite drinks during our babymoon, a Tall Hot Apple Cider. Mm, sweet and flavorful! I don't care if it's Spring, I still crave it and love how it's always available! Although I did not go inside this location, the outside looks nice and he had a good experience! We will be back! Which Starbucks should I visit next? read more

Starbucks - Tall Hot Apple Cider. Mm, sweet and flavorful! - Coffee & Tea Near Me - American Canyon, California

I always go to this starbucks and I've always had a good experience with them besides this purple haired girl or guy who always has an attitude towards me. This is not my first incident with they/them. "They" was always rude and had a mug face. I sat outside their seating area and was ordering my drink through the mobile app because it was busy. They told me to leave the area because they assumed I wasn't a paying customer. Second time today, I brought my small dog in, she wasn't bothering anyone and she's super friendly. They told me not to come back with my dog in the future since she wasn't a service animal but it was literally just for a minute or two. Completely rude and could've said it in a nicer tone. Needs to get checked out fr... read more

This is a great place to do DT with the waifu when at home. There served warm/hot water to a homeless person so that was nice of them. Not small but still had plenty of tables. Will come back for more DT in the future. Letter of Recommendation: A+ (extra points for compassion for the needy) read more

I bought Ice Matcha last time and I can't taste any matcha itself. Now I came back and give it a shot again. I ordered the same, sf vanilla with oat and ask them is they can make my drink with more match and I explained about last time and they said thats extra charge I said thats fine I can pay for it. Here it goes again, I received my order with clumpy matcha with no sf vanilla. I still appreciate them for making my drinks. read more

There are many things about a Starbucks. Can you get a seat? Is it loud and crowded? How's the Wi-Fi? You should never trust the Wi-Fi in public venues it isn't secure and you know that. No problem getting a seat here. Except there are no seats thanks to Covid. I was offered used coffee grounds for my garden. Apparently some use it as a repellent/fertilizer. Interesting service. Is the coffee fresh? I purchased a pound of the Sumatra and no it was many days past fresh. I had to freeze the beans ASAP to stop the deterioration. A complete dud. Let's try Peet's or Dunkin' Donuts even. read more

Best Starbucks by far! Very friendly Baristas and also the manager is awesome! Thy greet their customers with grace and kindness! I've had plenty of hit or miss in other Starbucks for my drinks. I'm not one to complain, however no one wants a bad drink... What I love the most is they remember all the regulars by name.. read more

This Store always makes my coffee on point. I have never had a bad experience and Ive been coming here for a long time. Their customer service is also on point! Theyre always smiling even if they are busy they have great attitudes! read more

The service here is severely lacking. The barista made my drink and left it on the counter. He finished the line and then remembered my drink. I should have asked about it but I'd rather just go to a different location next time. It's just a coffee. read more

I wish I could rate this place ZERO stars. Worst starbucks to ever go to in American Canyon. They couldn't give me, their customer what I wanted, even though I tried to work around it and was still obviously going to pay for. The old white lady manager is condescending and rude. Don't come here. They suck. read more

Everyone is always friendly and welcoming. I loved the Midnight drink and everyone knew that was my first choice!

I honestly do NOT know how this place is open. Their customer service is CRAP! They are very rude. They are NOT in way shape or form in a hurry to take your order. I waited for a long while before getting my order took, but before she took my order there was a rude employee (Marie or Maria) who that she could get her order took before me, had an attitude about it because she had to MOVE out of the way for me to pay. I know a few years ago the management there was bad but the older lady's attitude was very unwelcoming. They didn't have certain ingredients for a drink and I asked them NOT TO MAKE IT with a purée, as the drink won't taste good, none of them like that and caught a f u attitude about, one of the workers said "someone is very observant of the drinks" well yea I'm not pay $7/drink for it to not be made the right way. Needless to say this spot will NOT get another chance or visit from me. Trash the whole place and start over from the ground up! read more

Starbucks - Grossgustin tables. - Coffee & Tea Near Me - American Canyon, California

LOVE this location. I am last minute ALL THE TIME not by choice but because of who I work for LOL. They are ALWAYS accommodating and happy to do so. My other job is in a restaurant and I know how hard it can be to try to please people. They ROCK at their job. And really most locations are very friendly. Starbucks must be doing something right. read more

This is my favorite location because of the ample seating and cozy layout. I love getting work done here or grabbing a quick coffee with a friend and catching up. The service is great and the location is convenient , next to Safeway, a nail salon, and a few take out places as well as a Wells Fargo ATM. Great stop in the middle of running errands or if you're just craving some caffeine. read more

Starbucks - the interior of a coffee shop - Coffee & Tea Near Me - American Canyon, California

Starbucks in Napa and American Canyon are always our go to place to get fast breakfast. Place has a good vibe and friendly staff. read more

Thank you Isabel , Sierra , and the entire Staff at this location( I forgot a few names sorry) Every single Starbucks visit, I am greeted by the staff and assisted with excellent customer service and exceptional beverage service. Thank you for making a difference in American canyon. As a nurse that visits every morning having bad days, I look forward to coming to this location. Again , thank you to all , including the manager that I've met as well. Your team is amazing !!! read more

Starbucks - Starbucks Chai - Coffee & Tea Near Me - American Canyon, California

Waked to this location the other day from our hotel. It was a pretty convenient location but just wish that there are more sidewalks in the American Canyon area. The Starbucks itself was well stocked and not very busy that morning. I'd recommend it for the area. read more

Great Starbucks! I've been coming here for over a decade now, in fact, I used to study here pretty often during my college days. This location is very conducive for studying because it usually doesn't get very loud here, and it's usually not so busy that you can't get a seat. That's not to say that it doesn't get busy, because it does, like any other Starbucks. But, just not to the extreme. As far as service goes, it is always friendly and you get your drink pretty quickly. The location is usually pretty clean for the most past as well. One thing you do have to watch out for is crossing the street into the parking lot because this store is located on a very busy corner. I swear some of these drivers come around the corner at pretty fast speeds, so be weary! Also, I'm only giving a 4 because this location closes pretty early. If I know I'm going to be doing some work at Starbucks in the evening hours, I will usually choose a different location just so I know I can stay there later. But at any rate, I'll definitely be here again in the near future. read more

Friday 630pm 1/7/22 Tried to get a Box of coffee but blue haired staff gal said they are too short staffed to sell boxed coffee. I was the ONLY one in line at the time. I only go to Starbucks about 1X year..I prefer 7-11 coffee. But my coworkers had to work late so I thought I would surprise them. Very Annoying. I Won't be back. But I rarely shopped at Starbucks anyway so no big loss for them. But I'm going to Warn others about this. Thanks steve94589@aol.com read more

After putting in an order for quick pickup (the little one wanted "special breakfast" and decided he wanted Starbucks), we went to pick up the food. Kids warm coca, chocolate cake pop, and an eggless back on Gouda sandwich. Well, once I picked up the items, I asked the little girl working the counter for a straw to which she replied "we're out of straws". 'Thank you very much, have a great day', is what I replied with, and walked out. Being as early as it was, and still being tired and not even having any caffeine for myself, I didn't think twice about what Nash (her coworker said her name is pronounced Nosh) had said about the straw, until I noticed the person right after me had a straw. So I went back to Nash to ask for a straw and i challenged her asking how is it possible they were out of the person right after me had a straw...according to Nash, I didn't order a drink that she deemed needed a straw. Her attitude and way she responded over a straw was terrible- I asked for a straw because my kindergartner, the one I ordered the kids warm cocoa for, he needs a straw to drink. Nash did a wonderful job ensuring all eyes were on us, it was a kind of embarrassing moment. One of which ensures I never return to this location, even though it's literally a block away from my house. Thank you Nash for making this a terrible experience simply because I didn't order a frap or cold drink...next time maybe I should order the kids warm cocoa with ice? ***UPDATE*** Decided to call in to speak to the manager...I'll be honest, I was still miffed at how that little straw was able to cause as much of a headache as it did. Andrea explained the situation to me, and they're currently experiencing shortages in straws and have a limited amount so the limited amounts are being held for drinks that absolutely need the straws. It's a completely understandable situation, but as I mentioned to her, I'd rather be told the truth than be lied to. She apologized and guaranteed me that this was a one-off situation and invited me to come back and try them out again- I explained to her my situation with my kindergartner and she also understood. I updated the rating from 1 to 3. read more

Starbucks - Starbucks front - Coffee & Tea Near Me - American Canyon, California

Ordered a "mocha frappuccino" and it had CARAMEL SYRUP on top of the whip cream!!! Last week I ordered the same thing and it had CHOCOLATE CHIPS in it!!! read more

This was my first time here! Located in American Canyon Road (in between Vallejo and Napa) ..and in distance - it's about an hour away North of San Francisco... Staff are really nice and makes you feel welcome - service with a sincere smile! The placement of the furniture has a good vibe and doesn't feel so cramp like most Starbucks... It is also VERY clean.. NEW? Not sure - I asked my friends who lives in this area -- and they said it's been here for awhile... BTW - if you get here.... they have the cleanest Starbucks bathroom I have ever been too... They have a nice couch with a cushion outside... great for those sunny days or if you are like me that likes to read everything... cuddle with a good book ... tablet or paperback!! Definitely worth visiting when you are on your way to the Wine Country... read more

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This starbucks is officially the worst in American Canyon. I'm not even exaggerating when I say that. They prioritize mobile orders so much to the point that people who go in ordering 1 simple drink ends up waiting 30 minutes. I came in with one simple coffee and waited 30 minutes. I saw people who ordered probably minutes before me and they were STILL waiting for their drinks. It's ridiculous, I saw people who ordered 20 minutes after us getting their stuff quicker. & Every mobile order was prioritized, like you guys have a ready in 10 expectancy for the mobile orders, THEY CAN ACTUALLY WAIT. I'm never coming here ever again. I saw the cashier just waiting around for no one to order when she's probably more than capable of making a quick coffee to help ease the rush of the drink orders. Go to the Napa Junction location. These employees and this store overall is ridiculous. I also saw an employee completely ignore a customer asking for help & picked up a straw wrapper from the counter -- ONLY TO THROW IT ON THE FLOOR?!????? I'm so mind boggled read more

Located somewhere between Napa and San Francisco this location was a welcoming sight. There is lots of parking since it's on the end of a Safeway shopping plaza. Fast friendly service, lots of seating over-all great location. read more

Starbucks - Coffee & Tea Near Me - American Canyon, California

Poor customer service, no greetings, the guy wearing white shirt he doesn't what he is doing. He doesn't know how to perform customer service and we feel they kinda racist read more

My home Starbucks with many of my friends, customers from work, and neighbors coming, going, hanging out every day there. The staff is really chill and down-to-earth, and doesn't hesitate to correct your drinks if a mistake has been made (even before the company made headlines). I've always been satisfied with what they've made for me. They're friendly and always active, and sometimes go above and beyond for each of their customers. During the early mornings, it can get really busy, so I recommend to do online orders if you don't mind not waiting in line and just waiting around the pickup area. They're doing the best that they can with the number of staff they have at that time! I think they deserve tips, no? This location presents a clean environment (bathrooms are overall clean...maybe just an overall clean neighborhood of people?) and a good place to study (when it's not peak hours). I also recommend you get to gold status, that way you can get your free refills (coffee and tea, I believe) while you study. I order all of my drinks either with a soy or almond milk substitute, and even though it slightly modifies the taste of the frappucino, latte, etc. the drinks are just as good as with regular milk. I just prefer to have soy or almond. Their breakfast sandwiches are really good. My go-to is the bacon, gouda, and egg sandwich always toasted (they always ask you too!), and it definitely hits the spot when you have that early morning munchies. My go-to drink is the white chocolate mocha with soy or almond with no whipped cream, and it's always been good to me. I've also ordered their matcha latte with soy or almond too, and it's just as good! read more

Order is not right. Have to pay again for a new drink since they wont reimburse. They will also tell you its your fault. Which is odd coz i order the exact same drink on the app but different stores and they got it right. Avoid this store, drive 2 more blocks by napa junction, the Starbucks baristas are way better and nicer! Angela is the person who made my drink! read more

It was almost hard to find this place. Online it says the address is 101, but the door says 520 is the address... Once you are here, it is fine. A typical Starbucks. read more

Starbucks - This says 520 is the address but it isn't... Or is it ? - Coffee & Tea Near Me - American Canyon, California

i've never really had a problem with this starbucks but just today i was drinking my drink and i felt something stab my cheek so when i spit it out i found a piece of glass inside of it read more

Starbucks - i found a piece of glass in my drink - Coffee & Tea Near Me - American Canyon, California

this is like any other Starbucks and I have always felt that each Starbucks has its own personality. This one is not one of my favorites as the crew is not only pretty cliquey but has the worse customer service. Why is it that there is never or rarely any milk, creamer out and you have to ask the barista? Not only that, they want to pour it for you. Umm, no, I'd rather do it myself. I asked why they never leave milk out and they say it spoils. WTH, that's the cost of doing business and you throw it out and replace it with new. sheesh... The one dude that gets my goat is the one Asian dude with the hair. He's such a snob that any request you may have are met with a roll of the eyes and a mumble under his breath. Girl, please you better think about getting a new job. read more

One of the more "meh" Starbucks out there. While the neighboring Safeway is busy, this Starbucks tends to be humdrum.... after all, there's another one nearby with a drive-thru. The drive-thru appeals to commuters, so this one is ignored. The parking can be chaotic. This is my go-to SB if I'm headed to or from Vallejo. It's also good if you're headed to Sacramento. It's a pit stop for fueling up, they have OK bathrooms. The service is highly uneven. It can be great, it can be terrible. Sometimes it's messy, other times it's immaculate. The food also varies in quality in the extreme. There are better coffee shops around. read more

I usually order on my mobile app but recently they've removed oat milk on the mobile menu so today I decided to come inside to check if they have oat milk. Right away a employee Hira (not sure if that's how it's spelled) came up right away. The line was super long inside so I asked if I make a mobile order is she can swap it with oat milk. She said no problem. The whole intire time she was constantly moving and helping out customers. As busy as it was she did not miss a beat, happy and super friendly. Her Customer service is phenomenal. read more

Poor Costumer Service. When my boyfriend and i came, they didn't even tell where the exact line to order, New people came and they're the one who accomodate first, they're kinda like being racist. My bf ordered and didn't even asked his name to put on the coffee, No greetings & No good service. read more

Ordered Caramel Frap and requested for more whipped cream, the crew loaded it up... Awesome read more

Starbucks - Coffee & Tea Near Me - American Canyon, California

If I could give this place 0 stars I would. Every time I come in here the workers are so rude. Especially sierra, I'm not sure if she's a manager and whatnot, but she talks to employees and customers with zero respect. Also they always get my order completely wrong. They need to get it together... The Starbucks by Walmart is way better! read more

So I waited 15 mins for someone to take my order then another 20 minutes to get my drink, a total of 35 minutes for one drink that's crazy! If I could give zero stars I would they are definitely understaffed and it shows, when I ask for a manager I get no there isn't one, which is crazy because each shift should have a manager present, this location is poorly managed and you can tell the staff doesn't care either! Way to go Starbucks what great customer service you guys have ! read more