For whatever reason, this Starbucks location makes the best cafe mocha. I've tried every west side location and this one is my favorite. I order a Tall cafe mocha 95% of the time. Same order this time. But I was disappointed. A Tall drink from Starbucks is listed as 12oz. When I picked up my order from the counter, I right away noticed that my cafe mocha felt a little light in terms of quantity. I should opened it and checked, but didn't. I live six blocks from this location. When I got home, I opened the cup lid and discovered it was at about two-thirds full (see picture). I was not happy. I understand they leave room for whipped cream and other toppings, but this is ridiculous. If Starbucks advertises 12oz, I expect 12oz, not 7-8 oz. Being a Yelp Elite member, I try not to complain about my food or drink as I stand behind my critique and ratings. Starbucks, you failed me. 2-stars. read more

Starbucks - ~2/3 full or about 7-8 ounces of café. Ripped off. - Coffee & Tea Near Me - Albuquerque, New Mexico

I like this Starbucks. The service is excellent, and my order is what I want. Moreover, there is multiple wall outlets, which for me is critical. Any coffee shop MUST have lots of wall outlets, to accommodate patrons who come with their laptops, tablets, and phones!! Another thing which is nice of this Starbucks location is they have some nice, soft seating towards the bathrooms. Kind of like a wraparound couch. The Wi-Fi here is good, for an Albuquerque Starbucks, which is nice. I've often seen teenagers here, so there must be a school nearby, although I've not seen it. Either that or this seems to be a place frequented by teens who will come here to chat and do homework. For me there's only one drawback. This location is kind of hard to get into the parking lot. I find it best to approach it heading south on Golf Course road, then turn right into the parking lot for the Smith's which share the parking lot. However, in a sense its kind of cute. We call it the TARDIS Starbucks, because it seems larger on the inside than it does on the outside. read more

Starbucks - Go internet connectivity - Coffee & Tea Near Me - Albuquerque, New Mexico

Go here many times, consistent quality service and products. Challenging parking lot. Almost always a line at the drive up, sometimes out to Golf Course Rd. I always walk in. Park away from store it's easier. My favorite right now is the Iced Shaken Expresso. read more

Starbucks - the counter of a coffee shop - Coffee & Tea Near Me - Albuquerque, New Mexico

Came by late to try a Dragon Drink, I've never ordered a Dragon Drink before and thought I'd give it a try. The drink was good not to sweet kinda tasted a little watered down however it was made with coconut milk. I would definitely order this drink again, it was quite refreshing This location is open till 10:00pm which is nice if you have a coffee craving a little late. Lots of space inside and the music was not too loud. Service was great barista was very helpful and since it was my first time trying this drink she said if I didn't like it she would make me something else. read more

Starbucks - Dragon drink... first try not bad - Coffee & Tea Near Me - Albuquerque, New Mexico

The music choice is always terrible and it is SO LOUD, especially when trying to study

I frequent this Starbucks. Love the look of the outside of this store. They recently got new tables and chairs. The Patio at this store is nice in the It is a great place to hangout and enjoy your coffee. The coffee is always consistency is what I love about Starbucks. read more

We picked up something to eat and a drink. The place was nice and clean and surprisingly big and open on the inside. The food we got was fine, as was the drink. Pretty typical for a Starbucks I guess. I would go here again. read more

Location and flow reduce rating to 4 stars. I actually won't try the drive thru anymore during peak hours I park away from entrance and dare to walk in which also can be dangerous Once inside always good service If you want a challenge, give this location a shot Monday morning rush hour. You won't leave the same sane person I assu ----- 2/2020 Snowy morning and needed a coffee, drive through was lined up and overflowed into the street So i walked in. Ordered coffee. Paid for coffee...both big coffee urns are empty. Now waiting for coffee Get coffee , need cream and sugar. No cream. No sugar Kinda like McDonalds running out of hamburger patties Gonna be a long day.... read more

Perfect place to meet up with my friend and catch up on our day while getting a sweet treat and a beverage! Wonderful service, yummy treats and close to home. Easy peasy!! read more

Starbucks - Coffee & Tea Near Me - Albuquerque, New Mexico

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Don't think the servers are trained enough or properly. They seem to mean nice. They were courteous. But my coffee was awful. At the end of the day it's a chain, but I expect a certain standard in the coffee. It's a myth that wherever you go you get the same level of coffee. I ordered a Latte and what I got was overheated cappuccino. All foam. Don't think they know the difference tbh. read more

I go to this Starbucks probably every other day. Comparatively I'd say this is the best starbucks in ABQ. I get a custom drink and they have the best consistency BY FAR. I think the manager and regional manager associated with this location are extremely helpful, friendly, and efficient. I've made special requests and they have obliged. The only issue I ever have is that the drive thru lane is awkward and gets congested, but the area is busy and that's not their fault. Also, I've seen them training employees and they seem to be patience and kind. Friendly staff in general. No complaints. read more

So, it's a Starbucks, and I like Starbucks, so the three stars are not meant to suggest anything more or less than the fact that this is a good solid workhorse of a Starbucks. That said, this location has no drivethrough (nor does it have a Clover brewing system, but neither does any other Starbucks in NM), but it is probably my favorite loc in town. Great view of the mountains if you sit outside (even if you have to look past the parking lot in front of you). And it's a little off the beaten path -- well removed from Interstate traffic. On the other hand, it is in the middle of a well populated residential area, so plenty of locals from whom this is not a guarded secret. But the big news is that this location just (like just last week just) went through a redecoration. Gone are the upholstered chairs (which I liked), and the large uni-space. They've been replaced by more a modern looking sitting space of chairs and sofas (Scandinavian influenced design?). It was comfortable, but very cold in that corner this evening. This space is separated from the rest of the shop by dark floor-to-ceiling bars (like a jail cell without the unpleasant incarceration vibe). I'm going to go with "Japanese design" influence on that architectural touch. The rest of the place is set up with the usual table and chairs, including some tables that are large enough to accomodate a group of, I'd say, ten or so people. Overall, the place has mod'ed itself up. Sleak and cool rather than warm and cozy. Not in a bad way, but just be aware of what to expect. read more

Starbucks - French press. - Coffee & Tea Near Me - Albuquerque, New Mexico

This is the closest Starbucks to my house, during quarantine I have ordered here multiple times and things have improved. Coffee and customer service has been much better. I appreciate them fixing any drinks that were not up to standard. read more

So happy they swapped out the old Starbucks in this area for a drive thru! However, the drive thru is in a terrible spot... when it backs up, so does the traffic in and out of the shopping center. Also, parking is a bit annoying. Otherwise, great drinks, food and staff. read more

While my items were rung up quickly, I was offered no friendlingness, nor receipt. It was if I was invisible. No wonder they are empty inside. Also, for those of us walking their with our fur babies, maybe chair where you can see them would be helpful. I can't leave my dog outside where he can't be seen. Really, the staff could do a much better job or maybe they hate their job and are doing their best? read more

I feel dirty for givin them such a low rating, but their customer service / interaction is what's prompting my score. I come through this location fairly often and it seems like they take forever to make your drink. Why's that? The staff is busy gossiping. It gets pretty annoying, especially when it takes 10 minutes to get a simple tea and there isn't even a line of other customers waiting for their beverages. Don't get me wrong, the drinks are great, but....hearing a Barista talk about their major hangover and gossiping about one of the staff members (regarding their life style & choices) gets very old. VERY old. read more

As some have mentioned, this location is comfortable, spacious, and clean. Parking is only ok, but location is good and they have outdoor seating. The problem is their horrible customer service. Always gossiping and don't want to be bothered by the customers. Actually act put-out and rude if you ask them to serve you. read more

Awesome place to go to in general. The staff are friendly and parking isn't bad at all. Plenty of parking spots. I wish it was a drive through though. It's in a relatively nice shopping area, there's a smith close by and ups right next door, so if you need to get groceries and ship stuff though, it's all in one location. read more

Starbucks - Oh ya just to show those of you who think I might be scamming the check in system. :) - Coffee & Tea Near Me - Albuquerque, New Mexico

Starbucks, what can I say, but that it is all hype and no delivery. Another one of those overrated places, that I keep trying out despite horrible product. Every single time I try coffee here, it takes like water or artificially flavored water. It's just gross. So this time I tried the hot chocolate. Wow, look at that photo up there on the menu...I want That! And with whipped cream. Nope, after waiting for 20 minutes, and $6 later (for a regular), I got - what tasted like - Nestle quick powder mixed with... not even milk, but water. THE worst hot chocolate I've ever had. Starbucks is trash. Period. read more

They dont mark the drinks anymore! My daughter had this in her blueberry muffin! Not cool! read more

Starbucks - That was in my daughter's blueberry muffin! - Coffee & Tea Near Me - Albuquerque, New Mexico

Very pleasant service. Product consistently good. So please with product that bought machine to drink it at home read more

This is an above average Starbucks. It can get really busy, but it's a pretty friendly staff and it is clean. No reason at all to skip this Starbucks I you are craving Starbucks. There are better local coffee shops though. read more

First of all the general location and setup are a disaster waiting to happen. Second, the barista's don't like being interrupted with customers. I won't be back. read more

I'm not one to write reviews ever, but I am just so annoyed by this location, and definitely done coming to this one. Anytime I go thru their driver thru, which isn't even a lot, my order is always wrong.. since they don't have your order displayed on the monitor, they should always have their employees repeat back the order since they never get it correct.. every single time I get my drink, it is wrong. I get a pretty simple drink, Venti Matcha Green Tea with soy milk and LIGHT ICE, but at this locations they never do the soy milk and I'm sorry but there's a huge taste difference in soy milk and whole milk. And with the light ice, apparently to them that means fill the cup 3/4 with ice. I don't always have time to ask them to remake it, and I know a lot of others don't either! So just don't go to this location if you're ever in a hurry/or don't have time for them to remake it for not listening to you the first time! Or if you have a somewhat "difficult" order because they will not listen and screw it up read more

Starbucks - "Light Ice" yeah that's light ice I guess & didn't even put down Soy Milk even though I asked for that. It's two simple request - Coffee & Tea Near Me - Albuquerque, New Mexico

One of the better Starbucks. Great customer service, fast and accurate. Lots of seating in the lounge. Clean! The only down side is no drive through. read more

My favorite Starbucks in ABQ. The staff is definitely the best I've ever encountered and they always seem to make the drinks with extra love. My mom and I come here 6/7 days a week because the environment makes us feel right at home! read more

By Far, out of all the Starbucks in Albuquerque. I have been to pretty much all of them at least once to sit and work. I have to say that the one in my neighborhood is the most friendly and easiest to work at. I tried the Uptown Starbucks last Saturday and it was a lot busier, so it was louder and more distracting. The Employees at the Westside Starbucks are awesome and friendly. read more

This Starbucks was formerly in the inner part of the shopping center and has now been rebuilt as a drive-thru along Golf Course Rd. The late Starbucks was a cozy, relaxing spot where many from the community would gather and talk. It took a little more effort to secure one's coffee as it was not a drive-thru but it was well worth it. The store was quiet and one could easily converse or study. It was relaxing, the staff was friendly, there was plenty of parking and the store was clean. None of this can be said about the present Starbucks along the street which caters to the drive-thru clientele. It may be fine for those that drive-thru, but for those who enter the store, it's a whole different ballgame. The present store is like a warehouse. The ceilings are very high and it is extremely noisy. One has to literally shout to be heard across the table. Unlike the closed store, the chairs are terribly uncomfortable. They dig into one's legs while many of the tables now are surrounded by stools which will do "wonders" for your back. The "comfortable" chairs are similarly uncomfortable and have little back support. Bring back the old chairs! The baristas who were formerly friendly and sociable are now so tied down with their headphones and the exigencies of the drive-thru that the service is shoddy. While there are a lot of new baristas that are probably happy to have a job, one can tell that the old baristas are NOT happy. Similarly, the store is dirtier than in the past; the floors are often replete with crumbs, paper, etc. The bathrooms now have the air dryers ONLY. No paper towels allowed. Studies have shown that fewer people wash their hands without the paper option--the dryers are such a pain--so one can be assured that the baristas aren't washing their hands as frequently either. A pleasant thought. Lastly, the parking consists of 4 spots, one of which is for the handicapped (and certainly is not enough). One must park in the Smith's lot and the walk from there to Starbucks is hazardous. There is a small crosswalk that has been put in and a couple of stop signs that drivers habitually ignore. Traffic is coming from all directions as one attempts to cross the street. I'm not happy to predict it, but it is only a matter of time until someone is hit crossing the street. Starbucks, you have been warned. No doubt Schultz is making more money with his new drive-thru, but the cozy, community-friendly store that he bragged about in Starbucks' beginning is long gone. Nowadays they want you in and out as quickly as possible. read more

Went in here for a quick chai tea during my prep period. It's always nice to go to this Starbucks because they are always so quick and friendly. The barista was really nice to my colleague and I and made our drinks quickly so we could get back to school. read more

I have 4-5 Starbucks all within a 5 minute driving distance from me yet this is the one I always come to when I have to study, get a coffee to go, or just sit and read it. This Starbucks is very spacious with a good amount of sitting room and tables to do homework at or chat with friends. There is also a little sitting area with about 4 chairs in case you wanna be more comfortable. Its also a clean Starbucks. Some are dirty and have trash on the tables or the milk and sugar area is sticky and gross. They also have plenty of merchandise and their bakery section always seems to be full. They are quick on making drinks even when they get crowded. When I order ahead on the online app it is ALWAYS waiting for me up front. The staff are friendly and have a positive attitude. As far as the food/drinks go, its just another Starbucks. I give them 5 stars though because I've been to so many Starbucks on a regular basis where they almost always mess up your order and its so annoying! Not here... The only thing I wish this Starbucks had is the recyclable bin set up but hopefully they'll get one soon. I will still give them 5 stars. read more

The service is terrible at this Starbucks. There are currently 5 staff members working and doing nothing but talking away. My coffee sat on the back counter for 10 minutes before I went up and asked if it was ready. My cloud macchiato is missing the espresso shots. Very disappointed in the service and establishment. read more

Typical Starbuck's experience. Nothing major stood out on the good or bad end, except being charged for the wrong size with my travel mug. Loss of a star for that. Restrooms were nice. Location was hard to get to because it's at an intersection with challenging access points. Definitely was a popular community stop though, it was quite busy when I went in. read more

My drink was perfect, the salted caramel square was yummy and the barista (Nick) was super helpful and friendly. Will definitely go to this location again. If they had a drive through, it'd be 5 stars. read more

Very nice barista at the window. He had an uplifting attitude and wonderful customer service. My caramel macchiato was amazing!!

The new location is nice. I love that they have a drive through. However, I've been through there three times now and have been disappointed every time. The drinks were semi- warm, and didn't taste good at all. My most recent stop in- I actually senty drink back- and had to have it remade. Unfortunately the second one was just as bad as the first drink. Highly disappointed with the drinks at this location!!! read more

So! First off, the only reason they get a star is because there is nothing less. This morning I decided that on the way to the office I'd swing by and get coffee for everyone. I thought if I got whatever they had on tap it would be faster so I settled on the Christmas blend. I then watched as they filled up the container half way with whatever coffee they had there. They had to brew more so I understood I'd have to wait longer, but if I knew what they'd do next, I'd have never stopped by. I stood there waiting as customer after customer was served. 10 mins, 20, 30, then I started noticing that they were serving the Christmas blend to customer after customer. 45 minutes later and only when I told the lady working there that I wanted to cancel it she told me that all she had to do was pour it. I then told her that only if she poured it n the spot I'd take it she did. That's the last time I step in there, simply ridiculous. read more