The older lady there cuts so many corners in her mani/pedi process it's not even funny! So rushed. We had 2 manicures & 2 pedicures & our cuticles weren't even cut, no soaking, no lotion - they were half ass shaved off. Nails were not filed or smoothed. Paint was all over my skin. See pictures! Low quality! The other gal was very nice and thorough. But the other older lady argues with clients, pressures them into services they don't want & is single handedly driving customers off. Shes rude too! read more

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I knew that Star had a few bad reviews but was in a hurry and live closer to Star than other places, so went ahead and tried them. I'm glad I did. They have new management as of last week. They also have a new gel system called Gel builder which I really like (they still have dip and regular gel). It's a gel that goes over your nails or acrylics and it's fillable when you go back. It's lighter than dip but harder than normal gel. You don't have to do the whole "stick your hand in toxic liquid" to redo your nails when you go back. Anyway, I had Andy as my nail tech and he is one of the owners and did a great job. I probably should have put a picture, but my nails are kind of short right now and I don't do acrylics. Kind of excited to go back to see how the fill in works. read more

I'm always welcomed and always am just a walk-in. I never feel like I am just the next widget on the assembly line. Very clean which puts competitors to shame. read more

I love Lee. I make an effort to schedule with her whenever I get back to Champaign. She is a wizard working with my ingrown toenails, and has done some of the best designs I've ever had. read more

I have not been to star nails before and this was my first experience. I arrived at 11 for a no chip manicure and pedicure. There was 3 employees, all of which had a customer. I was asked to sign a sheet and pick a color. I asked how long and they said like 10 minute. Almost an hour later, my service started. Even though I had been in the business first, there were two groups of 2 who came in that were seated and serviced before they even started on me. I almost walked out by the lack of expectations set. I at one point asked how long and they said 10 minutes because they called someone to come in and help. That's great! But I sat for 50 minutes before they started. EDIT: I received a call today from owner or employee because I did leave my shoes there. We had a conversation about my experience which I really appreciated. I upgraded my star from a 1 to 3 because she apologized and explained the situation. I understand being busy, which is awesome!, but also focusing on customer expectations and perception is so critical to the experience when paying for a service. I also only rated 3 because I asked for both my nails and feet to match in color and it did not. The gentleman who did my nails and feet was very nice And we had good conversation. read more

This was my 1st visit to a nail salon and the experience was positive. I injured my back and have not been able to bend over to touch my toes. Henceforth a scary movie was developing in my shoes! The big (Great) toes started to in-grow so I needed help bad. Stopped in and a young women started the task. She got the nails that were deeply embedded like a Ukrainian trying to stay alive from the Russian bombardment. No pain I was amazed, my feet are very sensitive like me. They were great, I'll be back soon. read more

I wish I could rate zero stars. Worst of the worst nail salon I have been to. The owner is ridiculously RUDE, she was always yelling at me and keeps making phone calls and texting while doing my nails. Her skills was AWFUL, there are bruises all over my fingers after filing. One of the fingers was bleeding. It hurts so much!!! We agreed on a nail style but as someone else came in she suddenly decided to do only basic color for me so she could move on to the next customer. I would never come back to this place. read more

I went due to an issue with two nails. I asked for my long natural nails not to be cut too short as I wanted french manicure. You can see my finger tips. I gave no nail length left. They asked if I liked them. I said yes because I was trying not to cry I was so upset. I had to fix my nails when I got home with the square points on a tip they had put on it. And that ONE nail was considerably longer then the rest! I thought maybe I was being ridiculous but friends have told me how tacky they look. I can not scratch or even take a necklace off because my nails were cut down to the quick. And now my fingers tips are sore. I only recommend this place for a pedicure and acrylics. They do not know how to cut natural nails. read more

I love coming here to get my nails done! I got my nails done by Le and she was very friendly and sweet. She was also very gentle. She took her time to ask me if I liked the length and shape of my nails. Star nails is by far the best salon and I highly recommend this place!! read more

LOVE this nail salon! It's clean, relaxing and spa-ish for an averagely priced shopping plaza nail salon. I received a great mani/pedi. They had plenty of staff on hand and although the sign reads open at 10am, when I strolled in at 10:05 they had about 5 people well into their manis and pedis! Not bad! One con: They prefer tips in cash but they did take my tip on a credit card. read more

Clean atmosphere, friendly staff and amazing results! Go to Lee for dip nails, you won't regret it!

I scheduled an appointment for a no chip manicure and pedicure, and wasn't impressed. The vibe is odd and not relaxing. My nails began chipping and peeling in less than a week. I think I was overcharged - their price menu for no chip says "and up" giving them the permission to charge you as much as they want at the end of the visit. Won't be back. read more

I have literally never been to a worse nail salon. The way they do dip nails is not the way it's been done in EVERY other salon. Theee nails broke in less than 24 hours. The lady that did them was rude rude rude!!! I would never go back to this place again read more

Love this place. Super basic nail salon with friendly employees. I definitely recommend the hot stone massage with the pedicure; it's fantastic. Quick, but they do a great job! read more

I had a gift certificate my friend gave me for a manicure at Star Nails. They did a great job and I have shiny red nails. I got the gel polish which, three weeks later, is still intact on my nails. Of course my nails have grown so I need to get another manicure. My nails actually grew without splitting or breaking because of the the protection of the gel polish. As someone stated, I did have a little trouble understanding the owner, but I just asked him to repeat himself. No issues! The person who did my toes was nice too. I'm going back there this after noon to get another manicure! read more

First time getting my nails done in over a year and decided to treat myself to a pedi as well. Rude employees... every single one of them. When I got my acrylics put on they didn't trim down my natural nail so the acrylic is lifted at the tips of my fingers. I'll most likely have to go get 5-6 nails replaced within the next week or so. Do not recommend it's not worth a dime. read more

Came in to get my nails done. The shop was busy and the employees rudely turned me away. While I understand they were busy, there were no attempts to accommodate me - no suggestions to wait until they were less busy or schedule an appointment for a different time. I was asked to leave. So I took my business elsewhere. read more

I'm an old fat guy and cannot care for my feet properly without help. Yesterday (10 Aug 2011) was the first time at Savoy Star Nails. I knew it was U$23, but did not count on the technician specifically pointing out the "tip" line of the ticket. To me, tips are for superior service above and beyond the call of duty. This service was barely adequate. Also she left a tag of nail/skin which I found this morning hanging from my little toe. Considering what I have had to do in my life for U$25, this 15 minute adventure will not be repeated. read more

I go to Star Nails regularly and always get great service. I enjoy relaxing in the massage chairs while they give me a foot and leg massage during the pedicure. At my last visit, I tried the gel polish for my manicure. That was three weeks ago, and I just now need to have it re-done. They did a great job, and for me it was worth the extra price. read more

DO NOT GO HERE. THEY RUINED MY NAILS. Last August I went to Star Nails and asked to get a set of fake nails done. They told me it would cost about $15 (or so) for a manicure. When I sat down to get my nails done, the woman working on me urged me to get the acrylic gel nails. She did not mention the fact that this would cost double the price of what I had originally agreed to. When I went to pay her at the end, I told her I had no idea it would cost that much. They also expected a tip--I did not give one due to the argument about the cost. I also overheard her complaining to the other customers about the confusion, acting as if I was stupid for not knowing it would be double the cost WHEN IT WAS NEVER EXPLAINED TO ME. I was happy with the appearance of the manicure, but experienced minor pain in my nailbeds for days afterwards. When I removed them, I noticed large ridges in my nailbeds. I expected some minor damage, so I thought I would just wait for them to grow out. It is now October, and the ridges are still here--in addition, the nail bed on my left middle finger is split where the ridge is and is about to come off. It looks terrible and I am very embarrassed. I had healthy, natural fingernails before all of this. PLEASE do yourself a favor and pick a different salon! read more

I've been going here for a while and I like it. The owner doesn't speak English very well so when he asks me questions about my nails, I'm always at a loss about what to say (and I feel really rude for not being able to understand him) but he seems to know what he's doing because my nails always turn out great when he does them. Justin and Sean are great too. I kind of try to avoid the owner's wife because even though she's a nice woman, she's always pretty rough on my fingers and cuticles (I'm sensitive, sorry!). The thing I like most about this place is that, even though they're not perfect, they don't get mad at me for micro-managing the appointment and sometimes just taking the file and filing my own nails the way I want them to look. I know that's kinda rude but I'm very particular and they don't seem to mind but I appreciate it. read more

Got my eyebrows waxed and they did an ok job, there are still some hairs I will have to go pluck myself but she did leave my natural shape.

The only place I will choose to get my nails done! I've been to other salons and it simply doesn't compare. High quality, and my nails always look great afterwards for several weeks at a time! Staff are friendly and always welcome you with a smile! read more

-WORST nail place ever. They could NOT DO shellac nails & they did not know how, and made my cuticles bleed in PAIN. -The staff was unprofessional; all spoke Vietnamese, the lady( i think the owner ) YELLED at her staff ,VERY RUDE to her staff , NOT professional at all. -- The nails I had gotten done began to came off within 2 days which really DISAPPOINT me as I've had nails last for almost a month. -To be honest; I would NEVER go to this location again as I feel they did not do as good job as other nail salons i've been to, and they lacked professionalism. Laura read more

Every time I come in here I have horrible service . When I actually get serviced they do a great job (the end result) it's while I'm being serviced that isn't so great! The last time I came in to get my eyebrows done I was told that they would take me in a few minutes and to sit down. After about 5-10 minutes another women came up to me and asked me what I wanted I said oh my eyebrows and she told me to come back later and that they couldn't take me. They were not that busy and there were employees just sitting around talking and playing on there phones . I told her okay and I haven't been back since . I found a nice little gem down the street ! read more

Nice enough place. They were quick to see me. I got the gel mail polish and it looked great. I will say they thinned out my nailed too much and after a day I noticed bubbles in all my nails. I didn't leave them on very long and probably wouldn't get gel nails there again. read more

My favorite nail salon in the area. The prices are reasonable, the staff are friendly, and I always leave pleased.

After coming here for many consecutive months, I am afraid I must seek out another salon. The gentleman who owns the salon does great OPI no chip french manicures. However, I have too often been a victim of overzealous use of the nipper tools and I drew the line on my last visit, when my toe began to bleed when nail tech Kim cut my toe. Later, during the filing phase of my no-chip manicure, the female nail tech drew blood from my finger. Can't tolerate that. The staff members are all very nice and accommodating, but the aggressive cuticle cutting needs to be turned down quite a few watts. read more

The owner is RUDE!! Your price depends on the tech that's doing your nails and when I brought it to Joan the owner of the salons attention he became agitated and offered no rational solution! Don't get me wrong there are some talented techs but the customer service is not worthy of a cent!!!! Btw that wasn't even the only bad experience I have had!! read more

Very disappointed with the way were were treated. Arrived during a busy time and instead of offering us a chance to come back, they sent us away, literally "shooed" is out of the store. Very unprofessional, unkind. Will not be spending my money there, I encourage to find another place. read more

I love coming here! They always welcome me by name and most times with a compliment! Makes me feel special. I usually come for pedicures which always comes out perfect. after I'm done, I can't stop staring at my feet! I usually get who I assume is the mother and she takes her time through every step of the pedicure. She informed me that the place I used to go get pedis performs the same pedi they do at Star, but at a higher price. I had since went back to that other place to find not only that to be true, but that they changed their pedicure products that I didn't think we're as good. I learned my lesson and came right back to Star nail. I also love their huge selection of gel/shellac polish. I have been many places and have yet to see as many as they offer, with new ones always being added. I love when Justin is working, he's so friendly and professional, he remembers conversation from the first time he did my nails! The older gentleman does a great shellac manicure. If okayed by me, they usually wrap up manicures with a shoulder massage and that to me, is amazing! The salon itself and its decor isn't updated, that's the only reason I didn't give 5 stars. However, it doesn't really matter to me. I had tried twice to get in to the newer "elegant" salon down the street and each time I was told to come back the next day. I am all smiles after my services at Star Nail. :) read more

RUDE, RUDE, RUDE.... WORST nail place ever. They could NOT DO shellac nails & they did NOT know how, and made my cuticles bleed in PAIN -- The nails I had gotten done began to came off within 2 days which really DISSAPOINT me as I've had nails last for almost a month. The lady was unprofessional; spoke all Vietnamese, the lady( i think the owner ) YELLED at her staff ,VERY RUDE to her staff . -To be honest; I would NEVER go to this location again as I feel they did not do as good as of job as other nail salon , I've been to and they lacked professionalism. read more

I love Star nails. Their chairs are best in town. Super friendly and professional. They do a great job and attention to detail alway impresses me. read more

I just came in here yesterday because one of my co-workers said this was calming place to relax at in so I decided to give this place a try. I walked in and they got me in my pedicure chair and they started working on me the minute I started soaking. At first I was confused on what was happening because I used to live in Orlando where pedicures are $40 dollars and they told me the regular pedicure is $25 so although I was confused, I still decided to do it anyways. The music was calming and all I needed to do was to sit and close my eyes and relax after a very hard day of work. Once my pedicure was done, they did the same exact thing that my old place did in Orlando but I am guessing Orlando is more expensive because it's more populated that Campaign. I will positively come back after my wonderful experience. read more

Wow, things have changed for the better at Star Nails! I was a bit hesistant to go but had to use up a certificate for a pedicure. I am pleased to annouce it was hands down the best pedi I've ever had! They have recently introduced hot stone manis/pedis, so I also had that added on as well. It was wonderfully relaxing and I left feeling refreshed! read more

This was my and my fiance's first time at Star Nails and I had heard good reviews from friends. Unfortunately the service did not meet up to our expectations. The staff was not that friendly and barked orders at us when we walked in. We got seated right away and my manicure got started, but my fiance had to wait 10+ minutes for the woman to start on just cleaning up and shaping his nails. My technician ended up cutting my skin while trimming my cuticles. I bled a little and my finger is still red and achy 3 days later. The technician that did my fiance's nails did a terrible job trimming his cuticles as they were all jagged and the nail filing wasn't any better. Then she charged me $12 and him $15 even though he didn't get any polish or anything. I could have done a better job on him myself for free! Definitely not going back to Star Nails. Terrible experience! read more