I want to highlight a very sensitive experience I had with this company. My experience dates back…read moreto Feb of 22; now I know you're like why are you just now writing a review and honestly, it's because I want to stand up for myself and not be afraid of hurting people's feelings who clearly had no regard for mines. Ive struggled with cystic acne and hyperpigmentation since I was in my early 20's. So, around March of 21 I had a consultation with this company and was recommended to do microneedling with PRP. I paid for my package in full (which was very expensive). It included 3 treatments and y'all I was absolutely amazed by the results my skin was much smoother, and the hyperpigmentation was reduced significantly along with the texture I was so happy. So, then I was told to do another package I had no problem because I seen great results. However, at this time this company had just introduced a treatment called "picosure" they hyped this treatment up and ensured me that this was a safe treatment for African American skin I had no reason to believe that they didn't have the knowledge necessary to perform this treatment on me so I paid and scheduled my first treatment which was for Feb 23, 2022. On this day the treatment was started and right off the bat the heat was unbearable, but they told me this was to be expected you guys my face began to weep so much so the esthetician stopped the treatment went and consulted someone else came back and continued the treatment. Now she knew something was wrong, yet she continued now I'm asking her is everything ok am I supposed to be weeping and hurting this bad she said "yes" this is normal. Post treatment OMG it burned so bad they put ice packs on my face and sent me on my way; my face was on fire for 8hrs straight worst pain I've ever experienced. The next day I noticed I had a lot of crusting on my face where I was weeping, and on the third day I was three shades darker. One week later I noticed my face was looking very different my color was off and I had what looked like facial drooping around my smile lines, but I thought ok it's going to get better, but it didn't. My face reverted back to the very hyperpigmentation and scarring I was initially trying to correct only difference my skin was much darker. This sent me into a complete depression because I didn't recognize me at all. I called and spoke to the manager (not sure of her name), but when I explained to her what was going on she was completely dismissive I was crying and pleading with her to help me. She gave me no direction I asked her what can we do she said she didn't know I asked what I can do to help lighten my skin she said go to Walgreens and try and find some cream. There was no help at all I asked for my money back because mind you I paid in full for three treatments and her response was " we don't do refunds and our policy is that you can't move credits to a different service" so I asked "so you expect me to have two more treatments of "picosure" knowingly knowing I can't do this treatment??" she then said as a onetime "curtesy" she will move the credits to microneedling. I wanted my money back because I didn't trust this company, yet I was forced to allow them to touch my face again because I had paid close to $2000 for that treatment, but I wanted my money back and to be done with them. So, after 6weeks my skin was ruined this put me in therapy I couldn't look at myself in the mirror I looked and seen an ugly women Ive never thought this about myself, yet I didn't see me. After the microneedling with PRP I was hoping it would help but it didn't I was devastated. So, I went to Christie Clinic to see a dermatologist because mind you they left me out in the wilderness not knowing what to do, and she immediately told me to stop any and all treatments for a year because my skin was severely damaged. She put me on "hydroquinone cream" to try and lighten my skin so I did just that and I just didn't do anything to my skin but keep spf 50 on and the cream prescribed. The cream did help a little, but I had deep tissue damage, so I was put on a retinol cream at night for the texture that was now back. I was just so discouraged so I didn't do any treatments up until this year. I'm at a new clinic where we are again doing microneedling with PRF Ive had 2 treatments now and things are looking good, but the Dr informed me that what you all did was unacceptable and that you all should have never left me to fend for myself when you damaged my face severely. I was told the reason that I see such a drastic difference in my face specifically my smile lines is due to the high heat from the "picosure" that melted the fat in that area causing dropping. To sum this up you all have caused me significant mental health issues surrounding my appearance to this day you have caused me to spend thousands of dollars trying to correct what you should have corrected what you all did was wrong and I want you all to know

I see most of these reviews are old so…read more..... Love, Love! My facial and abstraction with Aliza today was nothing short of amazing!Although I was in a stressful place because of my (face)breakout, Aliza comforted me. With her skin care knowledge and expertise I left the office feeling more confident and with a better understanding of why my skin was being so fussy! I could really go on and on! But I'll save it for my next appointment which I happily scheduled for two weeks! Also super thanks to Dr. Trupin who popped in to assess and gave her medical advice! No pressure just much needed support! I'm grateful to add them to my skin care team, because honey I needed it!!

After 4 years on the University of Illinois campus, I have never found a place that does an…read moreexceptional job of eyebrow waxing- until today. Mary Kay listened to my requests and concerns about my eyebrows, and proceeded to give me an eyebrow wax based off of the structure of my face. I am more than happy with the results and I will continue to come back to Mary Kay's for further treatments. Her prices are very reasonable for the services she offers. Seriously, check this place out!

This was the most amazing experience I have ever had. Mary Kay is so talented, sweet, welcoming,…read moreand so much more. Her area was so relaxing and beautiful. It was quiet and Mary Kay connected with me. I really recommend her to everyone. She also teaches you about what she is doing. I came all the way from Charleston which is about an hour drive from her and it was totally worth it! Thank you Mary Kay for the amazing experience.

Plenty of parking in the lot and it's right off the edge of campus if you need to walk. I came here…read moresince my usual brow lady went MIA on me but I was pleasantly surprised by the quality here! I came in on a Friday afternoon and there was no wait at all. I definitely needed some major work since it had been a long time since my last threading and she was speedy in her work, probably under 10 mins and she was done! However the end product looked great and my friends also complimented me on my brows! It's $7 before tip and there was no card minimum, overall a very pleasant experience and I'm glad I tried this place out!

Eyebrow threading- Great experience! Quick and inexpensive. Walk-in welcome. Loyalty card,…read moremaking 6th thread free.

I started with Massage Envy in May. My therapist is Jeff. The facility is always spotless and…read moreprovides a relaxing environment from the moment I step in the door. The front desk staff is very friendly and goes above and beyond to help me get the most out of my visit. They remind me of specials but are never pushy. Jeff is probably the best therapist I have ever had. He always starts with a thorough review of my needs and adjusts his massages accordingly. He is very good at assessing problem areas and always provides just the right amount of pressure to each area. He is a very professional and pleasant young man and lets me guide the session as to how much conversation takes place. He is always checking as to my comfort level and does everything possible to ensure I have the best possible experience. There are add on services available and I have been pleased with the ones I have used. I recommend this place to everyone and encourage them to request Jeff.

This is a great Massage Envy location. Tyler and Nicholas are especially wonderful for both…read morerelaxation and recovery. Whenever I leave I have to walk to the grocery store next door to get something caffeinated so I can drive home safely -- I'm that relaxed! Make sure you know the Massage Envy drill before you go (buy in packs to save money, memberships can include a term commitment, etc) and you won't be disappointed!

I'm leaving a review as a client, not a student of the school…read more I thought it was terrific! I am really pleased with both the haircut and the experience. The student-stylist (Ava) listened carefully to what I said I was looking for in the haircut and what kind of daily time/styling I put into my hair, and her instructor was readily available for instruction, suggestions and feedback as the student-stylist needed or wanted. The student-stylist did a wonderful on my haircut, and added some fun styling to give me some ideas. The salon itself is very clean and well equipped. The price for a shampoo-haircut-set is $18. So reasonable! As it's a school, they're open regular school hours, so no Saturday appointments. Also budget 10-15 minutes more than you might be used to for the haircut, as the student and instructor sometimes discuss techniques and your goals. But if you can make time during the week, I highly recommend them.

From the owner: The Royal School is committed to providing quality education to interested students in cosmetology,…read morenail technology, and barber programs. We have created a specialized focus on today's trends and long running style staples through the industry. Students graduate with the knowledge and skills to become state licensed and profitable in today's leading beauty business!

I always have the best ped service here except this lady visit. Always get gel on my toes and it…read morelast for a long time. This last visit an elder lady worked on my toes and im not sure if it was her rushing or a new gel was used. 3 days after me leaving one of my polish just fell off as I was sleeping and they were very nice and fixed it but the next day another fell off and 2 days later another. My set did not even last me a week! Highly disappointed in this work

If I could give zero stars, I would. I booked a full-face makeup appointment for my wedding a week…read morein advance, clearly noting in my instructions that I needed to be finished before 11:30 am. I scheduled a 10:00 am appointment for a 60-minute session, ensuring I would have enough time. Sephora called me the day before my wedding to inform me that the look I requested would take 90 minutes, not the 60 I had originally booked. There was no prior communication about this, and they only raised the issue the day before the appointment. Instead of offering solutions or even acknowledging their scheduling error, they offered me a 30-minute session, focusing on only one part of my face. This last-minute change completely disrupted my schedule and left me scrambling to adjust. It's clear that Sephora's communication and customer service are unprofessional and inconsiderate. Brides, if you value your time and want a reliable, stress-free experience, I would highly recommend looking elsewhere. I will not be returning.

Being still fairly new to the area, it's always tough to find the right salon and person. But I…read morefound it, and as long as H2O will have me as a customer, I'll definitely be happy with each haircut. I picked Maggie based off her Bio on the website, as she is specializing in short haircuts, and boy, did she do a great job. Not only did she make me feel comfortable, but I felt like I was a client of hers for years already.

I was treated unprofessionally and disrespectfully by the receptionist, whose name I think is Aiden…read more(he's a white trans man). I booked an appointment with this salon, had my appointment confirmed, and then showed up on time. When I showed up to my appointment, Aiden told me that my booking was a mistake/that nobody was available to cut my hair. Please understand that I would have no problem with an honest mistake, and I would not be upset if this situation was handled with any sense of apology from the business for playing with my time. However, it was apparent to me based on Aiden's demeanor that it had not been a "mistake", because he was not even remotely apologetic, and he made absolutely zero effort to even ask if I wanted to reschedule/to retain me as a customer; he simply insinuated I had to leave. I believe Aiden refused to service me when he saw who I was (I have never interacted with him in real life, but we have seen each other on Grindr; I had no idea he worked here, and regardless it didn't matter to me, because I came to get my hair cut, not to interact with any human being in particular). Why is the receptionist choosing who is allowed to get their hair cut here based on their personal baggage? It's a shame I have to leave this one star review, because I was looking forward to discovering a new hair salon. For all I know, perhaps the actual hair stylists are great.

I found Health and Harmony Massage about a year ago on the Internet and it's been a life saver…read more Megan and I have been working with deep tissue massages for chronic neck and back pain and I always walk out feeling wonderful. I'm a regular client now. The salon is clean and the rooms are very soothing. Whether your looking for a long term therapist or a one time massage, Health and Harmony with customize your visit to meet your expectations.

Best massages in town! I've been a client here for years and I've always had great service.read more

I've been pleasantly taken care of with each visit and with different personnel. Any service I've…read moreasked for has been carefully addressed to make me feel very special. It is easy to make an appointment and usually within a time limit that is very happily within the time I requested. The staff are all very easy to speak to and all pleasant and very willing to treat me with utmost respect and care.

I've had a lovely experience with BV, particularly the massage and facials have been so relaxing…read more Everyone working there is so very kind. Especially the people that answer the phone and the front desk always makes me feel at home. Be on the lookout for sales and promotions because as a student they really really help! Be careful not to miss your appointment, you will be charged if you do not cancel with ample time, so set those reminders!!!

This is the best salon. The staff is so professional and they are dedicated to their craft. The…read moresalon is very clean and very cute. Highly recommended Rebecca , she's an artist.

If you need a curly cut, see Jake! He's a master in his field! I was pretty reluctant to give a new…read moresalon a try because I'm pretty set in my ways of going to my hometown, St. Louis, to get my hair cut. When you have curly hair, going to a new or different salon can bring up traumatic experiences. Thanks to the other yelpers, I booked an appointment with Jake and I couldn't be happier! Big city style and experience for a small town price! My cut plus tip was cheaper than my base hair cut price in St. Louis! Next time I can't make the trip to St. Louis, I won't hesitate to book an appointment! My only suggestion is that they move their products over by the cash register, I forgot to buy something before they ran my card. I can't be the only one who forgot to pick up a bottle of awesome before paying.