Sadly I stopped going here. Not because of the pedicure but because I was very uncomfortable. I had always had Dan greet me and provide my pedi. He had finished up and said sit here for 10 minutes to dry. I jokingly said, ok, and then your gonna kick me out and laughed. He got very serious and said no not going to kick you out. I said I'm joking as he turned to go in the back. He had always said bye but didnt that time. The next time I came in, not only did he not provide the pedi he didnt speak to or look at me which was a first. I went 1 more time thinking it was just a fluke. Nope. Anyway, great pedicures but do not joke! read more

I took my mom to get a pedicure and the moment we walked in they treated her like a queen. She has Parkinson and struggles to talk. They took really good care of her. Ask for Dan. He was wonderful. read more

The best salon in Lacey Olympia. Attention to detail and time taken you are a priority with this spa

The customer service was very nice! It was a okay pedicure. My manicure only lasted a week until they chipped! It wasn't inexpensive to only last week for acrylic nails with gel polish on top that is manicure pictured which I provided below. Very disappointing. It was expensive for $100 dollar bill when you get chipped nails. Also I saw my bill afterwards they added another 2 dollars added to my total after looking at my bank statement. I put 8 dollars as a tip so would be an even 100 but they added another 2 to make it 102. Just awkward situation when you want a relaxing and reliable service. So watch your bill when you get it cause it could be slightly off then what you agree too. Won't be going back.. would not recommend. read more

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DO NOT GO HERE! Got a pedicure for $62!!! This place does not sanitize their equipment - they reuse broken files, lotion smelled like it came from the dollar store and the establishment smelled like urine! Way over priced and poor service! read more

Wow a mani pedi walk-in and it was wow!!! Tina -Dam -Lisa took turns pampering me . Greeted at front door , picked color and warm water -massage to legs feet and hands and also my shoulders & upper bask!! Wow! Also the massage chair worked magic on my muscles too ! Loved the whole experience! I'll be back!! read more

We were welcomed by everyone right when we walked in the door. We did not have an appointment and there was no wait. Very friendly, clean and open space. We did not feel rushed at all during the visit. The massage chairs were comfortable and water was perfect temperature. They made it point to call us by our names and asked to return soon which we will. Great experience highly recommend this salon! read more

I decided to stop by this salon while running errands to get my gel polish removed and was pleased that they were able to see me right away. The technician sat down and pulled out a nail file so tattered that it had bare spots and veining where the cardboard was exposed. I should have left right then, but I didn't. They began filing my first nail so rapidly that they went through the gel polish to the nail without realizing it. Feeling pain, I pulled away. They saw what they did and apologized. They then tried to grab the edge of the gel polish on my second nail with their cuticle clipper and pull it off without filing or soaking. That was the last straw. I was done. I said, "thank you, but I've changed my mind" and I left. I will never return and don't recommend others go here either. read more

This place is still the very best! The vibe is immaculate !! I was able to find a last-minute gift of eternal flowers handmade!! Thank you ! read more

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Came here because it's close by to my house and still looking for a good nail place. I got a fill and gel I also got a simple design. This is the first time my gel polish has been peeling off before a week. My design peeled off after the first day I had to come get it fixed when I came in I noticed one lady was getting a hand massage which wasn't offered to me when I got my manicure. When I got my fill I wanted my nails cut down a little which they did but they didn't do a good job in reshaping my nails. Some look wider than others very uneven. They were friendly and the shop was clean and nicely designed. I don't think I'll be back I'm very disappointed that I'll be having to go get my nails redone in such a short time from the last. read more

Hannah did my nails so beautifully, she was so sweet and made my experience wonderful. As I was paying I asked for change for $100 so I could give a cash tip. She brought me back $90 already assuming I was going to give a $10 tip which confused the count for me. (I ended up tipping $15) As I was confused she became extremely rude giving me so much attitude. I even apologized for my simple mistake and she continued to count the change over and over again to me, even though I understood what had happened. Never coming here again read more

Hands down my new favorite nail salon. Excellent work, amazing and sincerely friendly service. I just moved to the are and had a friend visit for her birthday. We were both treated like queens. Don't hesitate to visit Star Nails and Spa! I'll be a regular. read more

I got a pedicure here last week (with Lisa, who was great), and then today came back to get matching acrylics for a trip to Vegas. Linda did them and I'm obsessed! They look exactly like the photo inspiration I showed her. And then I get home, and they GLOW IN THE DARK. I had no idea!! Talk about a fun surprise, oh my goodness. So happy! Highly recommend this place. I have 4 friends that go here regularly as well. Try it! read more

Star Nails And Spa - Nail Salons Near Me - Lacey, Washington

Lisa did a AMAZING job doing my nails. We showed up 30 minutes before opening time but they let us in and were so nice. We didn't have an appointment but they still started right away. The nails look very thin and natural, and came out exactly like the photo I wanted. I highly recommend getting your nails here. read more

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We called in last minute and was seen within 20 minutes! The shop is in a great location and looked better than most the shops I've been in with reasonable prices. Nan was wonderful and struck up a conversation right away with my family. We were there because it's my father's birthday and as a treat he wanted a pedicure. my father says he feels brand new. Thank you for making his birthday experience great even though he is 6'9 they had no complaints and didn't turn us away. He will definitely be back! read more

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Nice friendly family owned nail and spa salon. All of the staff are friendly and do not seem to rush through with your nails at all. I ended up going with a deluxe spa pedicure which included a mineral foot masque with the warm towel wrap as opposed to the regular spa pedicure. I also went with getting a design as well since I saw in the front they had some decent display designs. This is not the fanciest most high tech nail salon, but if you are looking for a place to relax and not be rushed, this is the place to go. You don't see the staff gossiping about customers like other nail salons, and they actually try to engage in conversation with you and get to know you. read more

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Came here due to my nails being damaged by another salon (next to target in Lacey...) and she was able to fix them beautifully. So thankful for Lisa and her business and will go back for my next nail day. Thank you so much!!!! read more

The ladies were very friendly and my standard white tip set was $31 however I have to give a lower rating because it has only been 5 days since I got them done and already the bottoms are coming up and when I got them done a few were longer then others and also my nails I had previously you can see marks from since they weren't buffed off enough. I've only been once so can't say if this is standard here but I will be going else where. read more

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bsolutely love this place, the customer service is remarkable. They are so friendly and welcoming. Beyond that even, they really care about making sure you are satisfied. Very detailed and they take their time to make sure it's perfect. I didn't feel rushed out of there and they immediately got me into a chair when i walked in for my appt. Most places you have to wait so long even after making an appt but they are on the ball. Not to mention the color nail polish/gel selection is very good, such pretty colors. I will definitely be returning and I'm so happy i found them. read more

This place is clean and well-organized and everyone is so friendly! I was THRILLED with my experience while I was there BUT I have to give it a lower rating because it's been only two and a half days since I got my nails done and my manicure is ALREADY RUINED. It started chipping the DAY I got it done. Super bummed about that, and a little peeved because I spent a lot of money there. read more

Star Nails And Spa - Nail Salons Near Me - Lacey, Washington

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Don't understand English does half the job. Tried to say something to the guy doing the work and also tried to say something to a co worker with only a smile and yes. But still not done right. It burned when he put alcoholic my toes before the polish was put on. read more

The good: The employers were very friendly and seemed to know most people by name. The salon appears to be clean. They did a manicure and pedicure at the same time, which was convenient. The bad: They had me sit in the chair for 15 minutes before starting the pedicure. I wish I hadn't saw it but after completing my manicure the employee put the tools on a stand next to me (cuticle trimmers, file and buffer) and let them sit there. A lady came in and asked for a manicure, so the employee walked over to the tools she used on me and took them directly over to the desk and began using them on the other lady. Super disappointed. read more

I was searching for a new nail salon since the one I was using kept increasing the price while the service was in a serious decline. I went to Star Nails And Spa for the first time this week and am extremely happy with the service. It was the best pedicure I have had in a long time. The staff were all friendly and professional. I definitely will be returning. read more

Our new favorite place. Prices are comparable with other salons. We were able to make a same day appointment for two pedicures. The staff are masked and enforce sanitizing practices as people come in. The pedicure station tub was lined and all products used came from a sealed, sanitized package. We love the way our pedicures turned out! read more

I love coming here! They are so attentive and do excellent work. When I first moved to the area I would go to another near by shop. But I felt rushed and often times the gel would peel after only a few days. I stumbled onto Star Nails one day and haven't strayed since. They do not rush at all, which in turn leaves you with a relaxed experience and a quality service. Often times they have done my manicure and pedicure and the same time - always makes me feel like Dorothy in the Wizard of Oz. So many colors to choose from in both traditional nail polish and gel polish. And excellent waxing services. Take a chance and try them out, I bet they'll become your nail salon! read more

Third times the charm! We spent an hour looking for a nail salon that would get us in right away. My daughter even called a salon and asked if there was a wait, we were told no wait, get you in right away. Arrived 5 minutes later and told it would be 20 - 30 wait. All these people came in after you called. We left. Happened into 5 Star Nails and Spa! It a hidden little utopia! Clean, friendly and what service! I believe it was Hannah that took care of me and she was absolutely fabulous! The most gentle manicure and pedicure I do believe I have ever had. This place is much worth the effort to find! read more

I had a great experience here very friendly and inviting . Clean and relaxing place to get a spa pedicure. I will definitely be coming back here and recommend this place to go for any spa treatment.. I will get a mani and pedicure here for sure . read more

Went based on another yelp review. I really enjoyed this place, very relaxing. Only got my toes done as a walk in. Zero wait time, they sat me right down and started running water. Above and beyond clean; use plastic bags for the basin and wore gloves the entire time, even for the massage: not that I'm complaining but it was like using a condom for sex...just sayin... Will give update after get nails did too read more

I came in here hugely pregnant and on my due date. They were very kind and gentle with me. Huge bonus. I loved that the television was kept off and not blasting celebrity nonsense (thumbs up) The background music was lovely and relaxing. Such a nice staff, they actually look you in the eye and smile and held a conversation :-) Definitely coming back! read more

Been going to them for about 5 years now. Such lovely ladies and their pedicure massages are to die for. A very clean facility and always so nice to all their customers. read more

Star Nails And Spa - Acrylic nail set - Nail Salons Near Me - Lacey, Washington

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DO NOT WASTE YOUR MONEY OR TIME!!! The fact that this salon hardly had any customers on a Friday should have clued us in. This was the worst experience each of us has ever had! Lisa appears to be the only one who really knows how to paint nails. Hannah was good, but slow and the male was fast and sloppy! The staff barely speaks English which became a problem. Lisa, as manager, intervened only to be curt and impatient. Now I understand why our other friends do not go here! None of us will return!!! read more

Very clean salon. friendly staff. Hannah is wonderful! HIGHLY recommend this nail salon...relaxing and never feel hurried!

Very nice place. Quick job on my gel manicure. Bea did a fabulous job. The only thing I noticed was the cloth bin that the paint sample rings were in was filthy. Pieces of fingernails and artificial nail dust covered the bottom of the bin. $25 for a gel manicure. read more

My favorite place by far. Very relaxing, and quiet. The staff is friendly. Sent many friends who have become regulars. Grab a latte and a book and enjoy! read more

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The staff here and the services are wonderful! They are way better than other nail salons in the same vicinity! I'm big on kindness and Pilsner have been more happy with the kindness of the staff here. They were very welcoming and said thank you several times and just seemed so happy to have us as clients! That makes the whole experience worth it when you feel valued as a customer! Would highly recommend! read more

Excellent customer services as well as professionalism. You are greeted immediately when you enter the salon and helped with a smile. My loyalty as a customer has been earned forsure. read more

I thought I'd give Star a try based on the reviews....Pedicure was great.........manicure, not so much. Full set acrylics, was supposed to be ombre pink and white.........ended up having to put a glitter coat to cover the very poor ombre effect. The acrylic was messy, clumps left under my nail and on the side of the nail on my skin. Two days later I went back to my regular place and had them redone. Expensive mistake. read more

Beautiful place, they were so clean and friendly and I didn't feel rushed. She showed me what she was going to do before she did it and that was the first time ever at a salon anyone has ever done that. I'm very new to Washington and so I Googled this place and they were actually closed and remodeling but they still waxed my eye brows for me I will always come back to this place as long as I'm in Washington!!! Thank you Star Nails and Spa read more

I had a really good experience at this salon. The staff was friendly, salon was clean, prices are reasonable and they did a really nice job. I brought my daughter in for a mommy/daughter mani/pedi and this was her first time having that done. I love that they had a kid size chair for my daughters pedicure and both of us had a really nice time here. We will definitely be back! read more

The Star Nails ladies are awesome!!! Love going there! And Hahn aka Hannah did a beautiful piece of art on my toes! Love it!