Friendly staff! But COIN ONLY, just a heads up! :-) yelp is making me say more to fulfill the 85…read morecharacter requirement...

Helpful, happy attendants are available at all hours in this super-clean wash spot. If you don't…read morefeel like carrying around dozens of quarters (I don't) you can pay though a handy app or even at the counter with a credit card. The cashless interface does not always work at the walk-up machines, and that can be frustrating, but that's the only critique I can offer. Otherwise, I'd say it's a high-value, low-stress operation for DIY clothes-washing. Their wash-and-fold business seems to have fans, judging from traffic, so I'll keep that option in my back pocket for when I'm flush!

I have been coming here for 10 years and the staff has always been very accommodating and friendly…read moreeven with newcomers. They are always working hard to keep the place, clean and tidy and in working order.

I had to use this for one piece of laundry that is too big for our standard washer/dryer. It went…read morefine. I wasn't there long, For a laundromat its fine. One thing is it lists all its benefits on the wall which includes a tv which is in a corner but while it was on my first visit it hasn't been since.

Gogo is, without a doubt, the best tailor for costumes, garments, and alterations in all of Austin…read more What makes her stand out even more is that she also offers convenient pickup and drop-off services at very affordable prices. She is exceptionally professional, honest, respectful, cheerful, and always genuinely nice to deal with. Her craftsmanship is outstanding, with excellent attention to detail, remarkable skill, and an exceptional work ethic. High-quality work, great prices, wonderful service, and a truly trustworthy person. I cannot recommend Gogo highly enough!

Ms. Bali was responsive, expert, fast and fairly priced. She makes an in-home business feel…read moreprofessional, accepts Venmo, and goes the extra mile. Feels like you have made a friend by the time your project is complete to your satisfaction!

My go to place. U fortunately for them the last few things I've brought are because I let my son…read morehave food in bed (insert ketchup covered comforter image in your mind here) Very reasonably priced, they're across the street so I don't go anywhere else and I'm kicking g myself for trying to clean a shirt that had anaplle juice fiasco bc my washer ate the thing up. But it was like between 30-40 for a california king. (I want to say $32 but my son ran off with the receipt for his stash) They have a drive thru you can use a bag to drop off and go pick up but I stay home now so I assume it's as good as it was a few years ago but definitely come here for larger items (like ketchup crusted comforters bc you're sick and just let your 5 year old eat in bed)

I took a new shirt in 2 weeks ago and they lost it. It wasn't a cheap shirt! Not very happy how…read morethey are handling it! Now I have to wait another 5 days to see if someone brings it back!

They were supposed to help, and made it worse. Don't know how she sleeps at night providing service…read morelike this. I came to this local cleaner desperate for help getting a bleed reversed on the bottoms of a two piece heirloom Chinese brocade outfit. I explained the situation and said I would pay upwards of $200 to get it looking better, and explained I just did NOT want it to get worse. I didn't hear anything for a while and although there was a race against time to get my daughter photographed in it, I didn't want to put extra pressure on them. Despite multiple efforts from me, and the workers in the shop to get some kind of update, the owner was incredibly non-responsive. They had the garments and reference imagery for two months without update, and I went to pick it up and they had completely ruined the top. The top wasn't in perfect condition as it had a small localized bleed, but it looks like they did some treatment that definitely made the top worse. The owner said she didn't know what it looked like before and I had a framed reference sitting in her shop for two months. Really just sucks that my one request was for it to not get worse, and it was ok if they couldn't do anything about it. But they failed to communicate or understand their own professional limitations. The entire situation was already heartbreaking and this unprofessional business touching this garment was just the cherry on top.

DO NOT USE THIS PLACE FOR ALTERATIONS!! I was very hesitant…read moreto leave this review, but here we are. Before I explain, let me just say that the women who work here were very welcoming and nice my first time coming in. Their cleaning was also fine, no complaints there. The issue is the sewing. I had a breast reduction earlier this year and brought in two brand new Left on Friday swim tops because they were too big after my surgery. I thought I would save myself the $200 buying new tops and have them taken in a little. There was obviously some sort of communication breakdown between me and the woman who I spoke to, that did my measurements, but even so, the final result is the worst sewing I have ever seen in my life. I could have done a 10x better job myself, but I wanted my things taken to a professional. Their work was not professional at all. It was a total botch job. Both tops were cut down the middle in the back (WHYYY? Not even on an already existing seam, just cut that b*tch right through the middle ‍) and then the two sides were sewn (really terrible, rough, ugly stitches) back together with the ends folding awkwardly inward onto my back, in an itchy and uncomfortable way. In addition to that, she didn't take both sides in equally so now the straps on both tops are asymmetrical! I mean you can see it in the photos. It's inexcusably dreadful. Neither swim top is wearable and I ended up having to buy new ones anyway. When I confronted the woman about it, I asked if she had actually SEEN the work, because I didn't want to assume that she had done it herself, and I told her they look really bad. She seemed a bit uncomfortable and said that yes, she had done the work herself, and when I pulled out the tops and showed her all of the above mentioned things, she got a little bit belligerent with me. Immediately defensive, started raising her voice, denied any wrongdoing, blamed me for all of it because I didn't communicate well enough, etc. I'm not sure how clear you have to be with someone about having a top taken in, but it didn't seem productive to have a yelly argument with the woman in her store, so I just said, "Ok, I'm sorry if I wasn't clear enough", and I chalked it up to a communication breakdown. She then offered to give me a 20% DISCOUNT on the work. I was absolutely baffled by this because not only was I still having to pay her for ruining my swim tops, but I would also need to spend another $200 to buy new ones. Bottom line: do not bring alterations here. They will ruin your clothes. You'll get better results letting a toddler play with your sewing machine.

Well, look at me doing laundry on a regular basis/not waiting til I've run out of socks and…read moreundies!! Still loving LaundroLab. It seems the cat is out of the bag/this "hidden" gem is no longer hidden...when I started coming here several months ago, they had a promotion of 50% off Thursday mornings 7am-12p. It reduced to 25% off on Thursday mornings the last two times I was here, and now, today 4/23/26, the promotion is no longer. I'm glad this locally owned biz is doing well! The machines, the clean space and the ample folding stations sell themselves...you couldn't convince me that there is a better laundromat in Austin!

Very clean and spacious. Many machines. Site is located in a good place. Helpful staff. A shout out…read moreto Vicente; he was very helpful throughout my visit.

Absolutely horrific experience!! I took a dress to be hemmed for a wedding. When I picked it up the…read morehem was completely uneven and puckered and the underlining was hanging out below the hem on one side. I was charged extra because of the lining. When I asked for a refund, I was told no because the dress was perfect. Thankfully I found someone who knows what they are doing to fix it or the dress would have been ruined. Do not go here for alterations!

Absolutely Terrible Experience - Dishonest and Unprofessional…read more I went to Q Alterations & Cleaners to have three jackets dry cleaned. I was clearly told the total would be $20 for all three. When I came to pick them up, they charged my card $42 -- TWICE. That's $84 for a $20 service. When I brought it to their attention, they did not refund the full amount, and gave me the runaround. Their business practices are shady, deceptive, and completely unprofessional. I trusted them with my items and my money, and they took advantage of that trust. Do not bring your clothes here unless you want to be overcharged, ignored, and scammed. I will never go back, and I suggest everyone stay far away from this place. They don't deserve your business.

Please avoid this place is absolutely horrible. I came here to get a brand new shirt pressed only…read morefor my wedding. The shirt came back dirty at the collar. I am one that is understanding and get mistakes happen. What bothered me the most was the lady did not have any remorse or compassion for the situation. First, she accused me of bringing in a dirty shirt to have pressed. Secondly I told her I needed this to get resolved at my wedding was the next day, Saturday. Her response was again with no emotion and told me it would have to be Monday. I then asked for a refund and was told I have to call the manager to ask for a refund! This place is not worth your hard earned money or time. Please avoid and learn from my mistake!

We tried to bring in some stuff that had smoke damage from a fire. They wouldn't even look at it.read more

Horrible business owner…read more I would give ZERO stars if I could. Brandon the owner is an unreasonable person and should not be in business with his attitude. I will admit that I have been satisfied with this dry cleaner for well over a decade until this week. I took pants in there to get laundered, I did not ask for a crease to be put into my pants yet it came back with one. I asked them to redo it without the crease. I came back again but the crease is still there and the owner, who said that the pants were made that way and there is nothing he can do. I told him I bought them without a crease- He still argued with me. When I asked him to reimburse me for a new pair he said no. I cannot believe how he can run a business like this and his customer is never right. I would highly suggest that you DO NOT do business with them knowing that if they destroy your clothing that it is not their fault and will not pay damages. I'm highly disappointed and will never speak highly of them again.

Terrible business. There is a man there who is not very nice. I would NEVER bring my clothes here…read more Find a different place with better customer service.