I have been coming here for 10 years and the staff has always been very accommodating and friendly…read moreeven with newcomers. They are always working hard to keep the place, clean and tidy and in working order.

It's ok, staff is nice. Only downside is that dryers are not always available. They allow people to…read moreleave laundry in the dryers overnight so when you go first thing in the morning to wash there's really no dryers to use, which also means they aren't being cleaned or sanitized.

Ms. Bali was responsive, expert, fast and fairly priced. She makes an in-home business feel…read moreprofessional, accepts Venmo, and goes the extra mile. Feels like you have made a friend by the time your project is complete to your satisfaction!

Absolutely amazing experience! I received a dress late on Friday that I needed for an event…read moreSaturday evening, and of course it didn't fit right. It was too big and looked awkward, and I was totally panicking. I reached out to this seamstress, Bali, and not only did she respond quickly, but she was also incredibly flexible and kind. She was able to fit me in for a same-day alteration and charged a VERY fair price. The service was exceptional, and the dress came out perfectly. It fit like a glove and looked fabulous, better than I imagined. I'm so grateful for her skill, speed, and professionalism. Highly recommend!

My blue dress pants were ruined by them. I was promised a resolution and have yet to hear from the…read moremanager. Ive called a couple times now to ask for a status update. No call back to me EDIT: finally was able to get in touch with the manager after almost a month. The conversation was very cordial and he allowed me to share my concerns about the delay. Pants are still ruined and not recoverable, but they were very apologetic, understanding and issued some credit that that compensated the pants.

My go to place. U fortunately for them the last few things I've brought are because I let my son…read morehave food in bed (insert ketchup covered comforter image in your mind here) Very reasonably priced, they're across the street so I don't go anywhere else and I'm kicking g myself for trying to clean a shirt that had anaplle juice fiasco bc my washer ate the thing up. But it was like between 30-40 for a california king. (I want to say $32 but my son ran off with the receipt for his stash) They have a drive thru you can use a bag to drop off and go pick up but I stay home now so I assume it's as good as it was a few years ago but definitely come here for larger items (like ketchup crusted comforters bc you're sick and just let your 5 year old eat in bed)

They were supposed to help, and made it worse. Don't know how she sleeps at night providing service…read morelike this. I came to this local cleaner desperate for help getting a bleed reversed on the bottoms of a two piece heirloom Chinese brocade outfit. I explained the situation and said I would pay upwards of $200 to get it looking better, and explained I just did NOT want it to get worse. I didn't hear anything for a while and although there was a race against time to get my daughter photographed in it, I didn't want to put extra pressure on them. Despite multiple efforts from me, and the workers in the shop to get some kind of update, the owner was incredibly non-responsive. They had the garments and reference imagery for two months without update, and I went to pick it up and they had completely ruined the top. The top wasn't in perfect condition as it had a small localized bleed, but it looks like they did some treatment that definitely made the top worse. The owner said she didn't know what it looked like before and I had a framed reference sitting in her shop for two months. Really just sucks that my one request was for it to not get worse, and it was ok if they couldn't do anything about it. But they failed to communicate or understand their own professional limitations. The entire situation was already heartbreaking and this unprofessional business touching this garment was just the cherry on top.

DO NOT USE THIS PLACE FOR ALTERATIONS!! I was very hesitant…read moreto leave this review, but here we are. Before I explain, let me just say that the women who work here were very welcoming and nice my first time coming in. Their cleaning was also fine, no complaints there. The issue is the sewing. I had a breast reduction earlier this year and brought in two brand new Left on Friday swim tops because they were too big after my surgery. I thought I would save myself the $200 buying new tops and have them taken in a little. There was obviously some sort of communication breakdown between me and the woman who I spoke to, that did my measurements, but even so, the final result is the worst sewing I have ever seen in my life. I could have done a 10x better job myself, but I wanted my things taken to a professional. Their work was not professional at all. It was a total botch job. Both tops were cut down the middle in the back (WHYYY? Not even on an already existing seam, just cut that b*tch right through the middle ‍) and then the two sides were sewn (really terrible, rough, ugly stitches) back together with the ends folding awkwardly inward onto my back, in an itchy and uncomfortable way. In addition to that, she didn't take both sides in equally so now the straps on both tops are asymmetrical! I mean you can see it in the photos. It's inexcusably dreadful. Neither swim top is wearable and I ended up having to buy new ones anyway. When I confronted the woman about it, I asked if she had actually SEEN the work, because I didn't want to assume that she had done it herself, and I told her they look really bad. She seemed a bit uncomfortable and said that yes, she had done the work herself, and when I pulled out the tops and showed her all of the above mentioned things, she got a little bit belligerent with me. Immediately defensive, started raising her voice, denied any wrongdoing, blamed me for all of it because I didn't communicate well enough, etc. I'm not sure how clear you have to be with someone about having a top taken in, but it didn't seem productive to have a yelly argument with the woman in her store, so I just said, "Ok, I'm sorry if I wasn't clear enough", and I chalked it up to a communication breakdown. She then offered to give me a 20% DISCOUNT on the work. I was absolutely baffled by this because not only was I still having to pay her for ruining my swim tops, but I would also need to spend another $200 to buy new ones. Bottom line: do not bring alterations here. They will ruin your clothes. You'll get better results letting a toddler play with your sewing machine.

Very clean and spacious. Many machines. Site is located in a good place. Helpful staff. A shout out…read moreto Vicente; he was very helpful throughout my visit.

Well, look at me doing laundry on a regular basis/not waiting til I've run out of socks and…read moreundies!! Still loving LaundroLab. It seems the cat is out of the bag/this "hidden" gem is no longer hidden...when I started coming here several months ago, they had a promotion of 50% off Thursday mornings 7am-12p. It reduced to 25% off on Thursday mornings the last two times I was here, and now, today 4/23/26, the promotion is no longer. I'm glad this locally owned biz is doing well! The machines, the clean space and the ample folding stations sell themselves...you couldn't convince me that there is a better laundromat in Austin!

Hey, y'all! I just wanted to give another shout out to Connie…read more About 18 years ago, my husband got me a Spongebob pillow. I have used it every single day since then. He's even traveled to Jamaica, Honduras, Cozumel, pretty much all around the Caribbean, not to mention a few of our states. By the time I got him to Connie, he was as flat as a pillow can get. Connie got him looking as good as new and I am so so SO pleased. She also repaired a beanie and reVelcro'd my leather belt, double stitched. This is my second review for this shop. I'll throw in a reminder that she fixed a bikini bottom to better fit my hips, front AND back (we had a great trip, btw). I seriously doubt that there isn't anything Connie can't fix or create. Not to mention, she is as adorable as they come! Thank you Connie!!

Absolutely horrific experience!! I took a dress to be hemmed for a wedding. When I picked it up the…read morehem was completely uneven and puckered and the underlining was hanging out below the hem on one side. I was charged extra because of the lining. When I asked for a refund, I was told no because the dress was perfect. Thankfully I found someone who knows what they are doing to fix it or the dress would have been ruined. Do not go here for alterations!

Please avoid this place is absolutely horrible. I came here to get a brand new shirt pressed only…read morefor my wedding. The shirt came back dirty at the collar. I am one that is understanding and get mistakes happen. What bothered me the most was the lady did not have any remorse or compassion for the situation. First, she accused me of bringing in a dirty shirt to have pressed. Secondly I told her I needed this to get resolved at my wedding was the next day, Saturday. Her response was again with no emotion and told me it would have to be Monday. I then asked for a refund and was told I have to call the manager to ask for a refund! This place is not worth your hard earned money or time. Please avoid and learn from my mistake!

We tried to bring in some stuff that had smoke damage from a fire. They wouldn't even look at it.read more