The dentist and staff are wonderful with my daughter--professional, friendly, and attentive. I have…read moreno complaints about the quality of care she receives. However, I do have ongoing issues with the clinic's scheduling policies. Today, I was running 10 minutes late due to work. I commute from L.A. and already have to leave early from my job to make it to these appointments. I was told they only allow a 5-minute grace period because the doctor has a long commute--which I understand, but frankly, that's part of her job. I also have a long commute. I also lose time and money when appointments are inflexible. It feels one-sided to ask for consideration of their time while showing none for the time and cost their patients invest. Especially given that this clinic is on the pricier side, I expected a little more flexibility and understanding. To make things worse, the next available appointment they could offer was three months out. So basically, if you're a few minutes late due to life happening, your child has to wait months for a reschedule. It's disappointing, because the care itself is great. But the lack of scheduling empathy makes it hard to justify long-term.

Amazing and professional staff ! I take my 10 year old and 3 year old here. The office is always…read moreclean and we never wait for longer than 10 minutes after checking in. My kids have a good experience and I have never had any issues . I have been brining my oldest for the last 9 years.

The absolute best of dentist I've been to in Lancaster. I had terrible wisdom tooth pain and they…read moresaw me same day. They were gentle and very reassuring during the entire process. They didn't pressure me to get extra work done. Just a very honest & professional dentist & office assistants.

Dr. Phil has the best bedside manner of any dentist I've ever experienced. He's patient with you,…read moreexplains things in layman's terms, and is honest about the work you need done. Going to the dentist used to make me nervous but I know that I'll have all of my questions answered here.

I HIGHLY, HIGHLY recomnend West Coast Dental. They are so nice and welcoming here ( once you get…read moreto the back ) and had thee best experience here. Quality care here, no lie. Huge huge shout out to DR CANDELOZA he is my hero! ADr C was funny, warm, welcoming and a jokester! Very very talented !! He gave me my smile back. Thank you everyone that works here, may god bless and prosper everyone on the staff. I had the buy up dental insurance with my job and had ZERO cost minus the copay due to dual coverage with my spouse. Thank you for helping me with all my crucial dental needs. GIVE THEM A CALL( 661 ) 723 -1111

strike 2... the follow up appointment It seems the office didn't confirm insurance approval before…read morescheduling. This ended up wasting everyone's time. (including Transportation, because it is an HOUR drive!) I hope they improve the process of their ANTI cookie cutter way I'd like to offer this feedback in the hope it helps improve the experience for others. I have agoraphobia, and when I arrived, I was still waiting to sign in behind a couple of people. Having someone loudly announce the hand sanitizer for me at that moment--when I thought it was for everybody--made me feel singled out and uncomfortable. Combined with the long wait, 40 minutes in the lobby, it really didn't feel like my needs were understood. I do want to express my gratitude to Grace for noticing and bringing the doctor's attention to my situation when I was struggling. I hope the office can use this feedback to be a bit more mindful and discreet in accommodating patients with anxiety-related conditions in the future. If I have to keep parenting professionals this way, maybe I should just file a grievance and get it over with. Almost 600 views in just a couple of days. humm my reviews will always be honest and factual !

I was in excruciating pain when I called smile dental group they were able to take me in that same…read moreday and right before there closing hour as a new patient. Staffing was friendly the Doctors gave you care feeling and they help me immediately. Eva was very kind and professional, very refreshing to experience the level of care and professionalism in this office not only do I deliver to many dental offices but have received treatment at many and smile Dental Group will see me as there regular patient from here on forward. Check them out I recommend them.

The staff at Smile Dental yesterday was THE FIRST STAFF to care about my exposed nerve in 2 months…read more I lost so much weight, lived everyday in so much pain my eyes were swollen from crying. I called their office Monday Morning and by 11am, I was in their office. She promised me she'd get me out of pain and for the first time in 2 months, I woke up this morning without severe pain. They were VERYA caring and even were super supportive during the needle phase of numbing (super sensitive to needles.) will definitely recommend them any day and REALLY hope they'll keep me as a full time client because I'd love to make this office my new dentist.

Dr. Pepper and her kind team made my 5 year old excited to go to the dentist. The pain-free…read moreexperience made for a happy child and stress-free Mom.

Sharon is extremely rude and infuriating. I know everything she was saying and it is not what was…read morehappening. I tried to ask questions and she wouldn't let me get a word in edgewise. If you can go anywhere else then don't waste your time at this place.

I have been here twice. Today being my second visit. They fit me in as a walk in for a past due…read moredental cleaning and they also fit my son as a new patient on same day. Practice is clean, staff is polite. This is my go to dentist. I feel comfortable. They show care and staff is friendly.

Before finding a new dentist for my adult son, I finally looked into why the local small-town…read morefamily dentistry feel of this office was off? We had come for years without issue! This place is under new ownership, as of a few years ago, It was bought out by a young neurotic dentist named Dr. Sangani. This place can't keep any dentists or cleaning staff. You will not get the same hygienist. No consistency! One visit you need this, next is that , and of course the price went up! This micro manager dentist hops from room to room and totally interrupts whatever conversation or treatment you are undergoing. The owner has little manners or etiquette and you can truly see the frustration on the employees face. That's why you don't see the same employees 6 months later. You can overhear the pressure his employees are under to over-charge and over diagnose treatments. "What about this, what about that, did you suggest this." All to milk money out of scared patients. Likely there is shady billing happening but I didn't stick around to find out. I sat and witnessed his odd antics (and he wouldn't stop talking- Sir, we have lives!, stop the chit chat so we can get our treatment done and be about our day). Enough is enough and we are now going to another dentist in town. Avoid this narcotic, self absorbed, narcissistic owner. Bad vibes!

My daughter requested braces. Our dentist recommended this orthodontist and we have had a positive…read moreexperience. The staff is friendly and they are accommodating.

I wouldn't really recommend this office. My daughter is going through Phase II AND has only seen…read morethe doctor twice and her braces were placed September 2025 and it's about to be April 2026. Her appointment was canceled twice because the doctor is out of the office on appointment day. I understand emergencies but maybe having more than one doctor would be helpful. Especially when it's already been months since the last appt. Then reschedule her two weeks out is shameful. I really don't like that this office puts the brackets so close to the gums and they constantly bleed from not being able to brush properly.

Dr Neema is outstanding! The office manager Belinda was so sweet and handled everything…read more They were all so patient and caring. I'm so happy I came here. Not hard to find. Easy access and convenient location. My insurance will cover it all.

My son had work done about two years ago, and he was physically distraught afterwards. The whole…read moreexperience was awful. They don't try to help the kids get comfortable with the equipment. They just shove it in their mouth and hope for the best. Ever since, my son freaks out, even at just the xray machine. They seem irritated when they can't do it and move on. Also, to freak out the children even more, you can hear kids screaming and crying in the back. We went to a new office and they're wonderful, so there are better experiences our there. Please, if your child has trauma connected to a place, please, go somewhere else. It's not worth making it worse.

I needed to find a dentist for my mom (quickly) I looked at the reviews and selected Dr Lee because…read morehe was the first appointment. I'm so glad I did, Dr Lee is amazing, he's very friendly and knowledgeable. My dad even decided to make an appointment. He's been great with my parents! The office is nice and welcoming. The staff are extremely helpful and caring. If you're looking for a dentist I recommend Dr Brian Lee's office.

If you need a tooth filled, then you may consider Dr. Lee but for major dental work look elsewhere…read more As far as professionalism his front office staff lacking in that respect especially Mercedes. There are other dentists in Lancaster whose staff will treat you with respect and know how to schedule an appointment without attitude, this has happened on more than one occasion. So, remember you are paying them for a service and not the other way around.