Nothing bad yet. They are working to replace a cracked screen on an iPad I punched. So, far they…read morehave helped to make me feel welcomed. Very friendly and walked me through the process. Update: tech daddy completed the screen replacement in the time they quoted me. My iPad was trashed and smashed. They made it look like new. Had me turn it on and make sure it was working correctly. I will update with after photos. The store is clean and smells great. I recommend them for any tech repair needs you may have.

Mathew -led tech, was so awesome! Seriously. I came in with no notice and no speakerphone working,…read morewhich was getting really frustrating. I could not use FaceTime or any other speakerphone options which had been going on for well over a month. I took it to the AT&T store and they told me I would have to get a new phone. I thought I paid for insurance and when I went to claim it, they informed me I did not anyway, that's another matter. When I walked into tech daddy, Matthew was super friendly and helpful. Turns out it was a simple cleaning which he did right away and was so kind as I was embarrassed. I could have done it myself ‍ my iPhone 13 mini is back is business!

Incompetent and liars. Took my PS3 into repair and they…read moresaid it could take some time. No rush I thought. Dropped it off Jan 23rd. Just called today in APRIL for them to tell me why they haven't updated me. They claim they were going to call "two days ago" but got "busy." Apprantly they fried the motherboard during the attempted repair, bricking the system. All they had to say was "oopsie" and that it's unrepairable. So the console was able to read DvDs and ps2 games before drop, is now not powering on and disc drive is unstable. Sounds like to me like they have no professional experience in handling updating repairs or taking ownership with causing more damage to a device. STAY AWAY if you want any decent repairs.

Drove 2 hours just to be told they wanted to keep my phone for 6 hours. I didnt have that much time…read moreto sit and wait

I had a major problem with my android phone and Tommy took about 15 min to locate the problem and…read moresolve that problem! Phone Doctor and Tommy are amazing!

Very pleasant and fixed our problem. I would definitely use them again!…read more Give them a call.

excellent customer service!! 10/10 so helpful and respectful and VERY fast! I'be used many other…read morerepair service providers and stopped once I found these guys, they're that much better.

wish I could give zero stars. My 19 year old son took his phone in for screen replacement. They…read morereplaced it and charged him 160. A couple weeks later he dropped it on the carpet and the screen went black. Was not broken , just black. He took it back in and they charged him another 160 to fix again but told him this time it would be under warranty for 90 days . I called and spoke to someone . He was rude and called it new damage. Was supposed to talk to the guy who fixed it and call me back and never did. Their website says all repairs are warranted for 90 days.

Fast service on replacing cracked face on my Iphone... Took about an hour…read more Charged me $92.23 when other stores quoted me over $100 Lobby was dirty ... But, they have vending machines!!!

Matt is amazing! At Cellular Repair and Exhange, you get fantastic service, a fun and cheerful…read moreattitude, and your phone fixed fast and right. Highly recommend!!

I took my IPad to Phone Doctors because it was no longer charging in September 2024. They kept it…read morefor over a month before it was repaired. It is now back to the same issue of not charging. I called and whomever answered the phone was extremely rude. I will not recommend them to anyone, ever. Wasted over $100 to be back in the same place that I started.

I had my IPhone watch worked on to install a new battery, after they did that it only worked for 2…read moreweeks. What a waste of $65. Sadly I bought a 9 series, I should have done that in the beginning so I could have traded my old one in. What a racket they have....

Horrible!!!! Had a tempered glass cover added to my iPad and it had air pockets under it on the…read moreedges. The tech said they would disappear in a few days. 25 days later they are still there and I am back with receipt to get it replaced. The same tech now wants to charge me to replace the one he didn't install correct to begin with. He said it was his company policy. I told him he is replacing it because he did not install it correctly to begin with. After making a big issue of this in front of other customers he replaced it. They are terrible so stay away from them....located just outside Apple Store in Woodland Hills Mall.

My husband just received his new phone this week, so we stopped by while walking through the mall…read moreto get a screen protector. He had already been disappointed when he bought one online for his new phone and it didn't fit, so we weren't sure they had one for the newly released version of his phone. The gentleman running the stand was very helpful, and almost a perfectionist. He applied and removed two different brands of screen covers before he found the perfect fit with the third. He took extra time making sure it was applied correctly and getting all the air bubbles out. Fun watching the kids nearby play Xbox kinect while we waited.

My dads screen broke while he was hunting and i sent him here, they were fast and did an awesome…read morejob! Thank you guys!! :)

The reasons I loved this place: 1. I made an appointment…read moreonline 2. The website said 1-2hrs for a repair it was done in 20 minutes 3. The repair woman, Heather, was very knowledgeable, friendly, and personable. 4. Heather went above and beyond to fix my phone and get me on my way.

Had my iPhone screen repaired here in August. They replaced the battery because the phone was…read moregetting old. IPhone 7. Battery is now at 71% capacity and only lasts half a day if that. They won't replace it. He said it was because I was using chargers that were not Apple. Never seemed to be a problem with my old battery. Don't go here!!

Updating this review to reflect the latest status. The Fix was able to resolve the issue after…read moremaking them aware of my dis satisfaction and reviews.

I stopped by with my daughter and asked how much to fix her screen: $19.99 was the price. They said…read moreit would take about an hour and they'd call my phone. We went shopping, got the call in about 45 minutes. The price went suddenly from 19.99 to 119.99, plus tax. That's what you'd call a bait and switch, right? And at this point, the phone is fixed and I have no options. There's a warranty on the workmanship, and it's continued working fine. I'd just prefer ALL the pricing up front. Felt devious.