This place needs to be shut down. Period. The 'boss' is as rude as they come. I thought it was just me but as I was reading a post on the Next Door app, I found out their were at least 50 other people that had experienced the same treatment. The day I went in, there were 3 people behind the desk, only 1 of them seemed to be working. The other 2 were on their cell phones, maybe texting, but not reading anything since their fingers were moving pretty fast. The person that I figured out to be the boss is the owner. She's hired 2 people that seem to have her same attitude. What some might say, 'should not work with the public'. My first & last time I went to get the tag for my husband's truck (a service truck that he had quit driving a a couple of years so previously but we still carried full coverage insurance on & tags up to date). It was still drivable without any problems, just had a lot of miles so he bought another truck & was planning to sell the one with all the miles. I went in to get the new sticker and I was sent back home to get the insurance verification. I hadn't had to do this for the last several years although I did for the first year or so after they weren't required any longer just to be on the safe side. I asked her if she could just look it up thru our insurance carrier- seems that was the best way to make sure the vehicle was actually covered instead of a card that showed up to date but may have had 1 or 2 payments made, or had just taken out the policy to get the tag, the person decided to let the policy lapse. I return with the card, thought this wouldn't take long at all since I had carried out boss lady's wishes.. but no, she needed to see my drivers license, not because I write checks from the business account for the business vehicle, we hadn't gotten that far. I had just had my license renewed a couple of weeks before so all I had was the temporary paper until the 'real' card came in which was due to be in within that same week. Are Says she can't give me an updated sticker without it. Of all people that should know how this works since the pandemic.. what a crock. She FINALLY agreed to take the temp license to get the sticker. But... but when I get a business check out to write & pay for the sticker, she can't take it without the actual plastic drivers license. Are you kidding me? I have a debit card I could've used but I wasn't about to at that point. What made me decide to go to this agency I have not a clue, or maybe the commercial on the radio that says April? Alisa? some A name & her staff are friendly.... Couldn't be further from the truth. My go to has always been Indian Springs Tag Agency for the last 23 years. Their employees will take the time to look up your insurance info on line. I'd rather pay the $2.50 fee than go back home to get a card.
To keep your blood pressure down, I'd suggest Just don't go to Forest Ridge tag place. Find a better place (Coweta tag agency had nothing but 5 stars from people that used them in the Next Door app), I'd say anyplace but this one.
My hope after all I went thru with her 'make up as you go' rules, that by her pulling the sticker, putting in all the info, that she spent a bit of time trying to get everything out of the system. read more