Toni was a wonderful, patient Lady who helped Me change my Title on my car! Theresa & Lacy were…read morealso so kind to Us in other matters! We always get such fabulous customer service when we have gone here, for so many years now! We recommend them highly!

Disappointing Experience -- Go Elsewhere…read more Went in with 45 minutes until closing. One customer ahead of me renewing their driver's license, and at least three employees visible. I explained I was there for a DL renewal and was immediately told I needed an appointment. Seriously? With multiple employees and only one customer being helped, they still claimed they were "full." Years ago, this location used to be great--efficient and helpful. But recently, I've heard nothing but negative feedback, and now I understand why. Unfriendly policies, poor customer service, and no flexibility. Do yourself a favor: go elsewhere. Don't waste your time or give them your business.

I visited Barnes Tag Agency to handle an out of state title and registration transfer along with…read moregetting a Real ID. I had checked online beforehand to make sure I had all the paperwork, which made the process smooth once I reached the window. They don't use a ticket system, so you simply get in line and wait for an open window. There were three people ahead of me and all three windows were already helping customers, so my wait was about thirty minutes. While the line moved steadily, I couldn't help noticing an elderly man and another customer who seemed to have back issues. A number system or electronic sign in would make the experience more comfortable for customers who have difficulty standing as they could grab a number and have a seat to wait to be called. Once I reached the counter, the vehicle registration and title transfer were quick and easy thanks to having everything prepared. I got the plate same day which was nice. The title will arrive in mail, or I could have chosen the electronic version. After that, I went to the next room over for the Real ID. There was a sign in tablet, but no one else waiting, so I was seen immediately. Even so, it would be much more convenient if both services could be handled at the same window instead of having to start a second process. Unfortunately, I learned that my birth certificate still has my maiden name, and because I never changed my name back after my divorce in 2004, my current last name didn't match. They required a marriage certificate, and I was surprised they wouldn't accept my Social Security card since it shows my current name. I asked about using mail or other documents, but those weren't accepted and was advised they need a marriage certificate. I left without a Real ID and will need to return once I get either a copy of the marriage certificate or my divorce decree, which the website says is acceptable but wasn't mentioned during my visit. It's frustrating, but ultimately not their fault that I missed that requirement. Despite the hiccup, the staff were friendly, patient, and genuinely helpful. I watched one employee wait while a customer ran out to his vehicle for paperwork, and she even waited while he called his insurance company to have an authorization letter faxed over. Many places would have asked him to step aside, but she made sure he was taken care of. Overall, Barnes Tag Agency offers kind service, efficient processing when you have your documents ready, and staff who go out of their way to help customers. With a few updates to the waiting system, it would be an even better experience.

My favorite tag agency Fast, friendly and very…read moreknowledgeable. All of the staff are ready to help with any questions you may have. They all are Notaries. Pick up your pike pass while you are there. Thank you Mark and all the staff for your great service!! I will be back!

Fastest tag agency I've ever experienced! They are polite, efficient, and get you and everyone else…read moreprocessed ASAP. There is not a second of down time but it doesn't feel chaotic or overwhelming. For example, I got my license updated, and it took me 8 minutes from when I walked in the door to when I was done. They get to everyone in a timely manner and get them what they need or clearly tell you what documents you're missing and request you come back with the information once you have it. On a previous visit, they even told me about a form I had no idea about that saved me a great deal. 100% recommend going to this agency!

Worst experience I have ever had. Very very rude and unprofessional. I had a few questions…read more(generally curious and needing help) and they spoke to me like I was a terrible burden

The service here has always been excellent! I came to them with a difficult situation concerning my…read morecar title and Shelly figured it out! She was knowledgeable and efficient and I was extremely relieved. This is definitely my go to Tag Agency for everything!

I've previously done business with this tag sick before. This year I decided to renew my tag…read moreonline. I was mailed the wrong tag. I work overnight and have been trying to contact them every day via phone. Nobody EVER answer the phone. I've called as soon as they've opened. And just before closing. I just need to know what to do and I don't want to show up there if it's not necessary. To me, this is terrible customer service. What's the point of having a phone if no one ever answers it!

Fast , polite and articulate! They helped me and an autistic person get her license. Even though…read moreshe was spouting off nonsense.

Friendly service. Waited in line at 6am - opens at 7:30am to renew driver license. No appts…read moreavailable. By 7am about 15 people in line. I did get to renew in time but waiting for my DL to come in the mail. $38.50 to renew and for real ID need birth certificate or passport and social security card and utility bill.

The girls are always friendly and helpful! Good quick…read moreservice with a smile Very convenient location in the Plaza.

I was recently in there to renew a tag , and As previous times before the female employee that…read moreworks at the back desk was Extremely Rude Extremely Loud And obnoxious and of course she was on a personal call with a line to the door. I will be going to the Tag Office on Avery Drive until these issues with this employee are resolved I will be sharing my experience on Facebook to my friends list (306) , they say word of mouth is the best advertising we shall see. I have been going to this tag office for over 15 years and the service there used to be great and very professional it has turned into the complete opposite,it's sad because it seems this is not the first instance with this employee, with this problem...! How many people have to write reviews??

The people at the Bixby South Tag Agency are the best! They go above and beyond to assist you with…read moreyour license plate and driver license needs. I went to another tag agency that handed me an application telling that I needed to complete and mail to the state. Needless to say, I left and went to Bixby South and they processed everything for me. My hat is off to them for doing more than expected!

Quick efficient service. The ladies behind the counter get you in and out and know how to get it…read moredone right.

The agent was incredibly helpful and efficient. The entire experience was great would highly…read morerecommend making this place your tag agency !

These ladies have been helping me out for years! They always have a smile. And they will always go…read morethe extra mile. I swear you walk into this place in a bad mood, you will leave in a great mood. The owner is so sweet and so personable. Wouldn't go anywhere else!