I wish this place was easier to see from the road because they definitely deserve more business!…read moreVery sweet owners that are hard working. They will do whatever they can to help you with your mail/packages. I highly recommend them.

I have been to this location many times but I had stopped coming because the lady who is the…read moreassistant was not very friendly and, quite honestly, could be rather rude. I only stopped in again this time because I happened to be in the area and didn't want to go all the way to another store. I needed to send a birthday present to my niece. I am so glad I decided to come in this time. The new manager, Ken, was so kind and welcoming. He genuinely listened to what I needed and took the time to help me. You could tell that he truly cared about making sure I was taken care of, and that meant a lot to me. Because of the way I was treated me, I will definitely be coming back to this store. It is nice to know there are still people who take pride in helping their customers and making them feel welcome

Professional customer service and no wait... I had several items to ship out and they helped me get…read moreeach one weighed and measured and the correct shipping....

I gave this place 2 stars for convenience. This location is not too far from home, so I come here…read moreoccasionally to get stamps, send some goods priority, etc My issue is: I am sending a framed portrait to someone in a different state. It has glass. Although insurance is provided for a small fee (and I give it to the lady that wrapped my goods well to give me "hope" for a safer delivery), they could not guarantee it would get to my destination safely. They told me that I would need to call a different office if there were any issues with my delivery. I asked the lady if she had any tape indicating that the goods were "Fragile" so it can be handled appropriately, but no. She scribbled it on the top of the package. It might as well have read "good luck". I would like to see this place step up to the plate with customer care and a more professional approach to handling fragile and all items being sent. I cannot handle the anxieties coming from this PO - and the sad thing is, I don't get the impressions that they give a ** The other PO's in Jenks, and in California, was a one stop shop. I had confidence that my packages and mail were going to be OK, and they were. Also, this is the first PO I had dropped off mail that had gift cards/$ in them. Interestingly, the receivers have never gotten them. I never had this problem before. Weird. My suggestion, send priority so you can get tracking info! I need to start going elsewhere.

And I have used this Postal Service for over 10 years, and I appreciated that during the pandemic,…read morethey still gave people a choice of whether to wear a mask or not. Their customer service is excellent I am always greeted with a smile and kind words. Mail Center USA is always my go-to foe postal needs.

I tried return an item, and they didn't even say hi to me and asked to me that it's cost $15 for…read morethe box. Actually, I brought the box from my house, but they said the box isn't good. I don't know why they tried to charge me $15 for the small box. after all I am fine with about five dollars for a small box but they tried to charge me $15 it's ridiculous , I feel like a scam .I believe my box is good enough for shipping. Terrible experience

What a great place All sorts of packing materials…read more Eldora is the he best. She knows how to box, pack and ship Printing service Lots of area to pack your own stuff Cards,maps,books,notebooks and cards Nice big clean shop The fedex truck comes right to the front door We brought a inflatable boat and they found just the right box. Easy!!

Every time I have come to this location, it's as if the owner/manager and the young boys who work…read morethere have their own thing going on. It's not a customer service oriented place. They act as if they are doing you a big favor being there. And they charge for every little thing. I have had accounts ups stores and the other ones I have been to act interested to help you. Not here. Don't expect much.

They charged a dollar to tape a small box. I'd not the dollar that's important is the principle of…read morecharging on top of the fees paid to use ups. No other UPS store has ever charged for closing a box

I was nervous to come here because of the poor Yelp reviews, but when I did a Yelp search, it was…read morethe closest to my current location so I thought I'd give it a try. I came by to print off a few reports that I needed to give to clients. The staff was super friendly here and was able to meet my needs and get me in and out in no time!

Super fast turnaround!!! I had copies of training manuals, documents copied an laminated and…read moreregular prints all done over night without even asking for it. Great communication between their team and myself for follow up questions regarding my order. Also, good follow up with my requests.

As I witnessed a beautiful girl, being harassed by the clerk who works at the Mail Chute on 81st…read moreand Yale. I will definitely never visit this location again. It was clear to see that the clerk was harassing this beautiful girl who I overheard was a customer there for the last couple of years. The clerk was rude to me too, and I am a guy. I would not recommend this establishment, especially after Rebecca had retired, and the new owners are not professional or graceful.

If Gabe is working you are in great hands. He helped us decrease our shipping costs for a large…read moreshipment, attached labels and retaped our boxes. His customer service was excellent! Thanks Gabe!

Manager was very rude. I was trying to return an Amazon package the exact way that it was shipped…read moreto me, which wasn't in a box and the manager insisted that it came in a box and basically called me a liar in front of the customers. I had to show him a picture of the delivery which was posted on my Amazon account for him to believe me. Very disappointing in how I was treated.