If I could give zero stars, I would. Called last Friday about a phone screen repair - was told they…read morecould fix it that day for $155. We live on the South Hill and it was quite a drive, but dude said he could fix it that day and I needed it for work on Monday, so we drove out. Waited 45 mins just for him to tell me he couldn't have it fixed until Tuesday (which is what places closer to us quoted - for a lower cost). If we had known, we wouldn't have driven out and would have gone with someone closer (and cheaper). It was finally fixed this afternoon (Tuesday December 2nd) and they ended up charging us more - $168.95 due to "sales tax". I'm tempted to call my bank and have them adjust it. Whatever you do, DO NOT USE THIS SERVICE.

PROCEED WITH EXTREME CAUTION…read more Brought my husband's iPhone SE 2020 in for a screen replacement. The repair took longer than quoted, and parts were missing. When we left, the home button and speaker--both fully functional before--were broken. He took our info, and promised a call that never came. After two days with no update, I returned. The same technician refused to help, was dismissive, and took no responsibility. No apology, and no effort to fix problems they clearly caused. Prices seemed arbitrary and inconsistent. Two weeks later and still no call. We took it in to a different cell phone repair place and they told me that the reason that my speaker and home button no longer worked was because those components are attached the back of the screen on that generation of phone and removing it as carelessly as he did (with scissors) would guarantee that those wouldn't function when placed back together and a fun fact to boot: he actually took my OEM home button that HE broke and replaced it with a none OEM part and THAT is why there is always a white home button on my screen that will never leave because that's what happens when you don't replace it with an apple part. That is theft and when we went in and asked him about that he told us we needed to reset up the fingerprint and it will be fine. So the "technician" broke my phone even more so, broke and then stole my original apple hone button and then never said a word about it then lied when asked about it. ALSO: Checking google reviews, most positive ones look fake or from friends, with consistent patterns of negative, similar experiences from real customers. Our phone went in with a cracked screen and came out with multiple new issues, which the business refused to resolve. Strongly advise others to avoid this shop--there's a real risk of further damage and zero accountability. I plan to report them to consumer protection agencies and leave reviews on all platforms to warn others.

Our phone was not acting properly in that it kept changing settings, and my battery needed…read morereplacement. When my wife and I entered the store we were greeted by Jonathan. When he started to check the phone for potential problems he offered us both water (cold or room temperature - our choice) and a seat. Jonathan was very sociable and communicate clearly, without a bunch of technical jargon that would have gone way over our heads. He answered all our questions and helped us understand something bothering us about our phone. I am disabled and when struggling as I tried to get up from a chair, Jonathan was right there to offer help should I need it. The service was done quickly. We were impressed with the store and especially with Jonathan. If I was back thirty years ago and once again hiring employees, Jonathan is someone I would want to hire. We were very pleased with the price for the battery installation and his researching the settings changing problem.

Quality.. hah. Value... hah. Service requested vs service received is very disappointing. 0/10.read more

KEVIN is your guy for any battery from my 1991 Harley to my "obsolete" Iphone 6e. There was…read morenothing wrong with my phone and Kevin said just come in and he will replace, test and warranty for 6 months. (Phone not Harley lol) I did just that and it was old my old phone needed. Amazing store on North Division. HIGHLY RECOMMEND!

I went in to buy a battery for my key fob not expecting to be outright lied to. He quoted a price I…read morewas not expecting. There were other employees that could hear what he said and did not speak up. I won't go back to a place where you cannot trust the employees to be honest.

Always able to fix any problem we have brought to them from broken screens on our iPhones or…read moreproblems either the interior workings.

Walk-in attention - Great service and pricing. Will recommend anytime I get a chance.read more

Honest and efficient cell phone repair shop!! checked out my non working cell phone and found out…read moreit was beyond repair so He returned it and did not charge me!

100% would recommend to everyone. Guys are very professional, service was done very fast, even…read morefaster than was promised by them. Prices are good. I'm very thankful to Josh and Levi for their professionalism and attitude. They were able to retrieve all the irreplaceable data from my unrepearable, soaked in the lake water phone. Thank you, guys.

Brought in iPad with charging problems and broke screen. They were able to fix it right away…read more From the moment I contacted them, they were professional, knowledgeable and helpful. I will definitely use the again.

Simply outstanding service and support! Their dedication to ensuring that your device is fully…read morefunctioning before you leave and their commitment to excellence puts them head and shoulders above other companies. Highly recommend them to anyone who needs electronic repair, phone repair or tv repair. You will not be disappointed going here!

Scott has fixed our IPod. Even if it takes forever to get parts, he never quits. We are so pleased…read morewith his business ethics. We highly recommend him. If you have any issues, see Scott first.

Got an iPhone X repaired, was told it would be OEM with truetone. Both of those were lies, called…read morewas told he was contacting the merchant who sold it, was also told he'd get it figured out. Been a few weeks, haven't heard back doubt I will. My piece of advice avoid this place, go some where honest like CPR. Update: he never fixed it or made it right. Did a charge back and he tried to bully me into rescinding it. Screw you guy.

iCracked is no longer in business. It was sold to another company…read more I have been the iCracked Spokane technician (Shawn) for 8 years. I am still here and you can reach me at 509-Three one Five - 8340.

My iPhone 6plus screen cracked while hiking. I had a day left on my trip in Spokane before…read morereturning home to New York so I reached out to iCracked based on the glowing user reviews. I received a text from George who said "I am sorry, I don't have those screens in stock, the repair is $375, most of that being part cost." In fairness he suggested I wait until I return to NYC but I wanted to place a review because: 1) the screen replacement costs $20 wholesale 2) the Apple Store is $129 to replace the screen 3) even in NYC, the most expensive places were charging $200 (although apple in NYC is also $129) 4) a DIY repair kit costs $150... I get it, they charge more because they come to you, however the part is $20 (nowhere close to $375) and it behooves them to have items for the latest phones in stock. Also, where is George getting this $375 price tag from if "most of that being part cost"??? I went to the Apple Store and had it fixed within 45 minutes while I was at brunch. After tax and parking it came to less than $145. Save yourself the $$$ and just go to Apple for iPhone screen issues.

I have tried to get our church's cracked iPad fixed two tuesdays in a row, arriving when they were…read moresuppose to be open (9am), to find no one there.

GREAT SERVICE! Shawn was very friendly, and went above and…read morebeyond to get my phone in good working order, without charging me an arm and a leg! I would DEFINITELY recommend him to any of my friends and family!!!

Absolutely Amazing. At first I had my doubts, but he sure delivered. He comes to you. Fixes your…read moreiphone and back very quick. This guy goes over and beyond what is expected. Thank you!!!!

I Recommend! I found Spokane iPhone Repair on Yelp this morning after researching some other iPhone…read morescreen replacement services. I saw they had a website, checked it out, it was very nice. I decided to contact them to check on what their availability was. Victor quickly returned my message, and was able to meet my wife same-day at her office in the early afternoon. He was in and out and let me pay him online. I never talked to Victor, but my wife was very complimentary on his speed and professionalism--and did I mention her excitement? This was a surprise for my wife. She had a crack in her phone for months and refused to upgrade. Last night, a chunk of her screen fell out near the earpiece... anyway, Victor had the parts in stock, and was the best price I found! Keep up the good work, sir!