Our phone was not acting properly in that it kept changing settings, and my battery needed…read morereplacement. When my wife and I entered the store we were greeted by Jonathan. When he started to check the phone for potential problems he offered us both water (cold or room temperature - our choice) and a seat. Jonathan was very sociable and communicate clearly, without a bunch of technical jargon that would have gone way over our heads. He answered all our questions and helped us understand something bothering us about our phone. I am disabled and when struggling as I tried to get up from a chair, Jonathan was right there to offer help should I need it. The service was done quickly. We were impressed with the store and especially with Jonathan. If I was back thirty years ago and once again hiring employees, Jonathan is someone I would want to hire. We were very pleased with the price for the battery installation and his researching the settings changing problem.

My computer battery failed and Apple said it was over $700 to get a new one. They recommended I…read morejust buy a new laptop. I called CPR and they said they could do it for $187 and have it ready in 3 days. These guys are the best. Bring your gear here and have it repaired fast and done right.

KEVIN is your guy for any battery from my 1991 Harley to my "obsolete" Iphone 6e. There was…read morenothing wrong with my phone and Kevin said just come in and he will replace, test and warranty for 6 months. (Phone not Harley lol) I did just that and it was old my old phone needed. Amazing store on North Division. HIGHLY RECOMMEND!

Took my Iphone in to get a new battery. They put it in and worked fine for a couple of days and…read morethen it went to 1% charge and would not charge again. I took it back to them and they said the phone was bad and sucks to be me. They would not refund my money and they would /could not fix it. I took it to a cell phone repair shop and they but a another new battery in properly and it now working fine. Stay away from Batteries Plus.

Always able to fix any problem we have brought to them from broken screens on our iPhones or…read moreproblems either the interior workings.

Walk-in attention - Great service and pricing. Will recommend anytime I get a chance.read more

Awesome service and they cleaned my phone in 10 minutes and gave me a free screen protector! My…read morephone came back looking and sounding brand new again. My speakers were completely caked with pocket lint.

Honest and efficient cell phone repair shop!! checked out my non working cell phone and found out…read moreit was beyond repair so He returned it and did not charge me!

Simply outstanding service and support! Their dedication to ensuring that your device is fully…read morefunctioning before you leave and their commitment to excellence puts them head and shoulders above other companies. Highly recommend them to anyone who needs electronic repair, phone repair or tv repair. You will not be disappointed going here!

Brought in iPad with charging problems and broke screen. They were able to fix it right away…read more From the moment I contacted them, they were professional, knowledgeable and helpful. I will definitely use the again.

He has helped me out a couple of times with really weird problems. I send people there whenever I…read morecan. Wouldn't do that if I have not had good experiences

Scott has fixed our IPod. Even if it takes forever to get parts, he never quits. We are so pleased…read morewith his business ethics. We highly recommend him. If you have any issues, see Scott first.

iCracked is no longer in business. It was sold to another company…read more I have been the iCracked Spokane technician (Shawn) for 8 years. I am still here and you can reach me at 509-Three one Five - 8340.

My iPhone 6plus screen cracked while hiking. I had a day left on my trip in Spokane before…read morereturning home to New York so I reached out to iCracked based on the glowing user reviews. I received a text from George who said "I am sorry, I don't have those screens in stock, the repair is $375, most of that being part cost." In fairness he suggested I wait until I return to NYC but I wanted to place a review because: 1) the screen replacement costs $20 wholesale 2) the Apple Store is $129 to replace the screen 3) even in NYC, the most expensive places were charging $200 (although apple in NYC is also $129) 4) a DIY repair kit costs $150... I get it, they charge more because they come to you, however the part is $20 (nowhere close to $375) and it behooves them to have items for the latest phones in stock. Also, where is George getting this $375 price tag from if "most of that being part cost"??? I went to the Apple Store and had it fixed within 45 minutes while I was at brunch. After tax and parking it came to less than $145. Save yourself the $$$ and just go to Apple for iPhone screen issues.

I have tried to get our church's cracked iPad fixed two tuesdays in a row, arriving when they were…read moresuppose to be open (9am), to find no one there.

GREAT SERVICE! Shawn was very friendly, and went above and…read morebeyond to get my phone in good working order, without charging me an arm and a leg! I would DEFINITELY recommend him to any of my friends and family!!!