Amazing service with no attempt at sales and showing genuine interest in the customer and their needs and being non-judgemental at the same time read more

I ordered 2 new business computers for my company. They did a fantastic job building my machines and transferring all my data and programs from my older win7 units to the new win11 pro units. Everything is running perfectly from turning it on. Instead of waiting 3-4 minutes to fully starting old computers, these are up and running in about 10-15 seconds. These people even got older software not ment to work in windows 11 to work great. read more

Fixed our pc tower, replacing failing hardware and performing some needed clean up. Gave us options before completing repairs. Friendly, knowledgeable and prices were very reasonable. read more

They were so helpful, great advice and straight forward. Definitely recommend! We took our laptop in and were advised not to put anymore money into it. I bought a new one from Costco and have been very happy with the one they recommended. read more

Once again, Tyler and team came through for me. My computer failed to connect to the internet on an ever-increasing frequency washout explanation and i need this to function since I work from home. Popped in with it and within minutes, Daniel had diagnosed the issue to be nothing more than a small battery that requires replacement every 10 years or so. In and out and I was back on the road. We met them 10 plus years ago and they handle all of my family's business. I trust them completely. Thanks again guys for getting me squared away so quickly!!!! read more

Where do I start? My husband had a convention in Coeur D' Alene for a week and I was able to accompany him. I told my employer that I would take a laptop and work from the hotel while I was there. I made sure it worked before I went. Well, it didn't work when I got there and I called my computer tech in Los Angeles and they COULD NOT get it working. They said it was a block on the internet at the hotel. So, next day I went to Starbucks to use their internet. Same problem. My boss was getting inpatient and I had missed two days of work. I called 765 computer techs and Tyler said to come right over. He had it up and running in about 15 minutes. He made sure that I could access the information I needed and that I felt comfortable before I left. I cannot not recommend 765 enough. They are extremely knowledgeable and friendly. I found they also do work remotely, so I took their card and will be using them from now on. Thank you 765 for making my trip a much better experience. read more

I was on a flight and drink was spilled on my computer. I was in town visiting family when I found out my computer crashed from the spill. I brought my computer in to see if the guys at 765-Tech could get my computer up and working. Well they informed me that it wasn't going to work and they didn't charge me for the diagnostic check. I brought it back to see if they could get my data off the machine and they didn't have an adapter for my computer bc it was a specialized computer. Again, they didn't charge me for the work. They were so cool about everything. All 3 guys were super nice and extremely helpful. They checked the machine and found out it was still under warranty, which was good to know since it was a work computer. I would definitely recommend 765-Tech to anyone needing computer help. They were so nice and knowledgeable. Great guys and they have a cute Boston Terrier that welcomes you when you walk in. read more

Thank you Ty for saving my life! I'm serious... my life's work is on my Mac and when it got a virus I was panicked. Thanks to Ty and his crew for getting it back to normal without breaking the bank! read more

We cannot say enough good things about this company. Ty's hard work shows in the beautiful establishment that he has cultivated so laboriously in the past 15 years. We have brought all our equipment to him ever since he first started in business and adding even more employees to handle all the work that has come his way made this an even more efficient business. We have never had a problem with the staff fixing anything here. They are polite, competent, and professional. Ty has built several or our computers and we have never had an issue with them. We would highly recommend 765-TECH to anybody an everybody. This company has a know valuable resource and they use it to the highest degree. read more

765 Tech - IT Services & Computer Repair Near Me - Coeur D' Alene, Idaho

In November 2016 My 2013 MacBook Pro went down and wouldn't start-up. frantic I called 765 Tech and spoke with Ty the owner. I told him what the computer was doing and he said "hard Drive issue" told me to bring it in and they would replace it for 194.94. Having paid the company and picked my computer up, I was shocked two days later the same issues were happening again. I then took my Mac to Apple DUH! Never take a mac to a windows store EVER! I drove to their location 2946 N. Government way Coeur d'Alene, ID 83815 on February 22th, 2017 and spoke with an Eric who advised me, he was aware of the situation and that I would have to speak with Ty the owner of the company. Also, that it has been 5 months since the incident occurred and he (TY) probably wasn't going to do anything for me. On February 23rd, 2017, I called at 11 am PST and Eric picked up of the phone. I requested Ty and when Ty picked the phone, and I gave him my name, he stated he couldn't hear me and hung up. I called back a minute later on February 23rd, 2017 at 11:01 am PST - Ty answered the phone and again I explained who I was and he again stated: "he couldn't hear me". I stated "Eric could hear me just fine so I'm not sure why we are having any issue." and he then, could hear me. I explained "We did business back in Nov together, you replaced a hard drive for me which wasn't the issue my Mac Book Pro was having. I ended up taking it to the Apple store and they fixed the actual issue." He said "Let me interrupt you right there when we did business back in Nov, we spoke on the phone, you advised me that the hard drive didn't fix the issue and I told you to come in and we would give you a full refund within 30 days. You jumped the gun and went to your bank, and caused all these issues on yourself, now we aren't going to help you." Per the phone conversation back in Nov, I advised Ty that he "replaced a hard drive in my computer without any diagnostics and charged me 194.94 for an issue I never had." At which point he advised me to "bring it in before 5 pm" PST. I told him at the time I was in college full-time Monday through Friday 8 am to 5:30 pm PST and requested that he or one of his team members stay late, for this process to be done. He said "no" they wouldn't be able to do that. At which point I advised him "I was going to dispute it with my bank". He again said, "no don't do that bring it in during business hours". Unable to make it into their office during their business hours, I called Bank of America and requested the dispute. On February 23rd, 2017 during our phone interaction, I reminded him of that part of the conversation he proceeded to call me a "habitual liar" and told me "to take my business elsewhere" and hung up. I gave Ty at 765 Tech the ability to rectify the situation back in Nov 2016 and again on February 22nd and the 23rd of 2017. He was very rude and hung up on me. I paid for services with a company who claims to be "computer repair" but did no diagnostics on my Mac Book Pro what so ever, they simply replaced a part that I didn't need, claiming "Hard drive failure". This company 765 Tech didn't do the job I needed, paid for and what their company claims to do on their website "We believe in working extremely hard to improve how we serve our customers while providing solid technology products and solutions." They have cost me extra time, money, and hardship. Not to mention the irrevocable consequences to my credit file and score. I have written confirmation from a tech at Apple stating and I quote "Hard drive was replaced by a third party to resolve issues but the hard drive was not related to the issue." PER APPLE: Thank you for visiting the Apple Store. Below is a copy of your service record. Apple Store River Park Square (509) 458-8080 Genius Bar Work Authorization Repair No: ########## Customer Information Product Information Warranty Status: Quality Program(E1) USA Problem Description/Diagnosis Issue: Customer states machine boots to grey screen. Steps to Reproduce: observed the issue at the bar, verified lines through display and green color tint, ran MRI and it flagged VST to be ran and also flagged her third party SSD in her machine. Ran VST and it did fail. I also ran storage diagnostics and it grey screens when running tests. Hard drive was replaced by third party to resolve issues but hard drive was not related to the issue. Don't Give this Company your hard earned money. read more

Excellent service repairing/ restoring my desktop PC. Harrison and crew were very helpful and I was able to pick up my machine the same day. Thank you 765 Tech! read more

I purchase a laptop years ago, and still love it today. I have had it in for several different reasons and the customer support is amazing! I am not super tech savvy and their patients with me has been absolutely awesome. I have very high expectations for customer service, and their entire staff have always met my needs. I would highly recommend this to anybody looking for a PC or service. read more

I had a bad experience with 765 tech. Long story short, I brought my computer in with problems with the hard drive and power jack. They couldn't fix the problems with the computer and I took it to someone else who was able to fix it. Naturally, I was under the impression that 765 tech was trying to up sale me on parts or a new computer that wasn't needed since the new person was able to fix it so quickly. I wrote a very horrible review and tried to call the owner but he wasn't there so decided to just leave it at the review. I had the owner Tyler reply to my review with his own. I replied with another review of my own. After all that, I had the technician that worked on my computer contacted me. I came to believe that the technician was not trying to up sale me but just couldn't fix the problems with the computer. We both apologized and I am sorry for what I said about the technician. I am still unhappy with the owner for not investigating the first review with his technicians and having to write a second review (which is on google reviews), that was taken down, in order to get a response and apology from the technician. I still haven't had an apology from the owner. read more