I had to bring in a desktop and and laptop computer for repair. Dennis was so great to work with at…read morethe north-side location. I felt they were knowledgeable and professional. I received text message updates with costs, all along the way and the turn around time was pretty good. I would highly recommend them to everyone. I particularly liked that the owner spoke to me in terms that I understood and not in pure technical jargon that I wouldn't understand. Very pleasant experience!

Initial contact was met with a quick response and clear expectation. Location was convenient and…read moreclean. Communication was concise. They answered my questions fully and fixed my laptop issue quickly for a reasonable fee.

I'm going to use this guy to retrieve the hard drive from my old Mac computer as soon as I can…read moreraise the cash. Computer work is always expensive so I'm not sure when the work will happen. I might even consider getting it repaired provided it isn't crazy to do.

Glad I looked beyond the usual choices for computer repair. Dennis was able to diagnose the problem…read morequickly and got my new laptop set up the same day. Friendly, knowledgeable, communicative - great combination! His services are affordable and I suspect that is why he has so many loyal customers. Will call him again if I need computer help.

Evan did a terrific job fixing my new computer and he did it the SAME DAY I blew it up! I had…read moreuploaded an apparently incompatible program from an old CD. Windows 11 and/or the computer not only rejected it but totally locked me and everybody else out. The operating system had to be scrubbed and a new OS installed. Evan had it done unbelievably fast and at a reasonable price. Other shops wouldn't even look at the machine for weeks. Highly recommended!

Evan is amazing! I was building my first PC and ran into some issues. I called him on a Sunday and…read morebrought it into him that day and he had it diagnosed and multiple solutions available to me by the evening. My computer had a bad part and he loaned me a replacement till I could get the new one sent to me. Definitely made me feel valued as a customer and I'll be bringing every pc or issue I have to him! He does good fast work and is very reasonable with his prices and goes above and beyond for his clients.

Yesterday I went in during the afternoon to check out a couple of particular laptops that I had…read morebeen researching. No luck, but an associate showed me a Pavilion, which I did not want. She turned me around and showed me another computer and, as she assured me that this computer had many of the features that I wanted from the other computers, including the backlit keyboard, I bought it. Mistake. I opened the box, started the process of getting the computer going . . . and discovered she had pushed another Pavilion on me. I went to the web site and checked and it was a computer I had rejected because it DID NOT have many of the features I had stated that I wanted; no backlit keyboard for one . . . AND it was more expensive! I went back this morning, 8am, and returned the computer. The normal morning crew that I usually deal with was on duty and one man returned it and checked his phone . He found one of the computers I was ACTUALLY looking for at the Division store. 2 for the associate who seemed more interested in selling me something and getting me out of her hair. I'll add one back as I should have been paying better attention. I do research for a reason and I know what I want when I come it. 5 for the morning associate who fixed the problem and found me one of the computers that I was looking for. We'll average that to a 4.

Bought a McAfee Total Protection, 5 devices, $39.99. Went to install it and it required a 25-diget…read moremanufactures code which can be found on the enclosed card. No card in the box. I called and I'm told that all I have to is just go to this website. I did all I got was for $39.99 I can renew my subscription for $39.99 as the product expired on 22 September. I didn't buy this until 23 September. When I called for assistance, I was told that they don't repair computers. Not asking for a repair, just asking for assistance. So I spent $39.99 for a product that says I have to pay another $39.99 for protection and no customer service.

After 3 visits, including one cut short by the air quality (smoke) on Friday, a young man named…read moreDalton solved my phone issue! Even the top guys had not been able to figure out why I couldn't hear audio from social media or music or dialogue from movies. Dalton just downloaded the hearing aide app & figured out that it was because my hearing aides were not balanced & all the sound was going to the right (unconnected) side. I hadn't been wearing the right aide because my ear had been plugged up with yukky wax or I might have known the obvious cause. Yay, Dalton!!!

Took advantage of a deal my carrier offered for a free iPhone 17 Pro. When it arrived (long story…read moreshort), it "died" during the backup restoration process. I spent a total of FOUR HOURS. stretched across 2 days, going back-and-forth between Apple phone techs, the carrier, back to Apple, back to the carrier..... After a frustrating rant at the two, I was directed to the "Genius Bar" at the Apple Store in River Park Square. Well, thank GOD they did! I was impressed the moment I walked in. I was greeted, my appointment was in the system along with the long case log. They directed me to "Karen" who immediately was able to unlock and wipe the new phone to its factory settings. After some skillful diagnostics, she was able to determine the problem was in the restoration sequence from the old phone. From there she was able to revive the new phone and get it to working status. Yes, I would have to reinstall my apps again, but I don't care. They said they would order a "backup" phone in case this one dies again. But, I think it's going to be fine. Thanks to the team at the Genius Bar - especially Karen, who was patient, efficient and personable. My thanks, also, to the store manager (sorry, I didn't get his name) for his understanding and compassion. The store is bright and lively with plenty of helpful, knowledgeable staff moving about taking care of whoever walks in. If you ever have a need for service on any of your Apple devices, or you're looking for top drawer products and service, this is the place to go.

HORRIBLE. DREADFUL. AWFUL…read more I rarely write reviews on yelp but this was by far the worst experience I've ever had regarding any service I have ever paid for. I gave this joker my laptop a month ago he said it would be done in a few weeks. I never heard anything from him. Finally decided to check in the store and see what was up the guy said he didn't know where the laptop was. Basically told me to get out and he'll find it. I call the store the next day he says he found it and it will be done today. I call back same day he says oh tomorrow. Basically he continued to BS me over and over until I finally went to the store and said I'm not leaving without my laptop. He said he didn't know where it was and that he had looked everywhere and couldn't find it. I started looking around the store and immediately found it haphazardly discarded on a shelf in his messy store. So basically he took my money 1 month ago, through the laptop on his shelf and never touched it again. Also he lost my charger so he gave me a random one he just found. Please don't give any business to this guy. He is a clown and a scammer. It's like an experiment where a homeless drug addict is given a computer store to run. Ridiculous.

Totally unprofessional. Store looks like a cyclone blew through. I was told my computer would be…read moreready in 24 hours; took 5 days. When I set up my computer at home I discovered he had forgotten to load an internet browser. Had to drive computer back to store so he could load. I was running Windows 10; he upgraded to Windows 11 without telling me. My old Quicken software wouldn't run with 11, so I had to buy new Quicken software. He set me up with a subscription to Windows 365 using my credit card info (from when I paid him for the repair) without asking me or notifying me. It was a free trial and I was able to cancel the subscription, but he should have asked before using my credit card!

Top notch expert in the CPU field building and repairing high/mid end hardware. Support a small…read morelocal business and receive the best of the best support and service. -Eli

From the owner: Custom computer solutions and service. Designing and creating custom personal and business…read morecomputers. Computer repair.

I have a freelance marketing and communications business. My primary work tool, my laptop, crashed…read moreand I could not successfully restore a back-up off my external drive. Not knowing where to go, I tried Hughes Computer Services. I've worked with Janet, Al and Charles over the past week. My computer was really messed up and wasn't backing up to my external drive, even though it said it was. They restored my laptop and my key files. Not all my files were recoverable--I'm confident they would have recovered them if they could. They spent hours on my computer and on recovery efforts and kept me updated through the process. I'm impressed by their expertise, communication and customer service. And, I learned not to trust one back up option. I'll be using two different back-up methods going forward.

From the owner: At Hughes Computer Services, Inc., we offer our customers a wide range of data recovery services…read morenot often found in a single recovery company. Our highly trained recovery engineers have a wide array of proprietary software and lab equipment available to make your recovery a success.

I have used Perfection 3 times prior to my recent visit and those times were excellent. But I am…read moreafraid NOT this time. I apparently had a SSD card go bad I was told at first it was a mechanical drive, I told them to go ahead and replace the bad card, I had three of them after all. When they got back to me later it was confirmed the SSD card went bad which was really bad because that card had the windows operating system on it. It was implied that all of my disk drives were bad and needed to be replaced I told them to do what was necessary. The SSD was replaced and they pulled both of my hard drives and added another SSD for no apparent reason because my mechanical drives were just fine, worse they were going to dispose of them without transferring my files!! I could have lost years of files for NO reason. I made them give me my drives (thankfully) because they saved nothing that was on my computer. When I got home and realized how bad it was (and still is windows 11 sucks) I reinstalled both drives yanked one of their replacements. Since then I have wasted 10 hours trying to restore my computer and my files. NOT happy!! I know from past experience that it will take 2 months to find and fix all of the bugs and have all of my files running again. Why in the Hell were my functional drive pulled and not synced up with the new SSD drive? I am frustrated and dreading the hours more work that lays ahead.

I was in a tizzy, and David took care of everything in an efficient and kind and caring manner. I…read morewas so relieved I hugged him! I cannot recommend Perfection PC enough, especially if all the computer people are as good as David! Thank you so much!!!!!!!! Lin