Amazing service with no attempt at sales and showing genuine interest in the customer and their…read moreneeds and being non-judgemental at the same time

I ordered 2 new business computers for my company. They did a fantastic job building my machines…read moreand transferring all my data and programs from my older win7 units to the new win11 pro units. Everything is running perfectly from turning it on. Instead of waiting 3-4 minutes to fully starting old computers, these are up and running in about 10-15 seconds. These people even got older software not ment to work in windows 11 to work great.

Very honest, helpful, knowledgeable. Went above & beyond to help my son fix his gaming computer…read more Excellent communication, and customer service. Receptionist was also wonderful. Wouldn't go anywhere else in town.

Had a excellent experience with Nichols purchasing a refurbished MacBook. Conveniently for me he…read morehad one in stock just what I was looking for.Quick and easy process and the staff was courteous. I also needed an iPad screen and button repair and he referred me just down the left of the strip to a business called N8's that was able to give me a quote for that repair. Very kind and helpful and now I know where to go for any computer repair.

Evan did a terrific job fixing my new computer and he did it the SAME DAY I blew it up! I had…read moreuploaded an apparently incompatible program from an old CD. Windows 11 and/or the computer not only rejected it but totally locked me and everybody else out. The operating system had to be scrubbed and a new OS installed. Evan had it done unbelievably fast and at a reasonable price. Other shops wouldn't even look at the machine for weeks. Highly recommended!

Evan is amazing! I was building my first PC and ran into some issues. I called him on a Sunday and…read morebrought it into him that day and he had it diagnosed and multiple solutions available to me by the evening. My computer had a bad part and he loaned me a replacement till I could get the new one sent to me. Definitely made me feel valued as a customer and I'll be bringing every pc or issue I have to him! He does good fast work and is very reasonable with his prices and goes above and beyond for his clients.

I was very impressed with the service and the communication with this computer repair shop. I was…read moreable to get my machine in and repaired in a day! very courteous and helpful. I would recommend this shop for any computer problem you're having. they also offer in-home repair if you don't want to bring the equipment to them! I'm a very satisfied customer for price and quality work.

I worked with a young guy named Chad. He had amazing customer service and went out of his way to…read moremake calls and get us estimates to replace my laptop screen that my 4 yo busted. He did diagnostic tests to make sure it was only my screen that was busted and not the whole computer. We took it in on Monday afternoon and got it back by Thursday afternoon. Super quick and communication was awesome. Labor and replacement of laptop screen totaled $180.90. Not bad! I would definitely recommend this place to anyone needing a computer fixed.

The testing and installation took some time, but is was winter. Installation went well and I was…read morehappy with the result. They had a router I could purchase and they would set up (not included). The router quit working 2 months later. They told me to contact the company (Ubiquiti--Aircube). The troubleshoot community had similar issues with no resolutions. Trying to contact support, the product is no longer listed. Calling Intermax again, they refused to take back the faulty router. DO NOT buy a router through this company. Buy a router through a company that stands behind their sales. Update: a couple of weeks later Intermax apologized and offered a free replacement. They are working to fix this issue. I am happy with their service and their customer service follow up.

I can't reach anyone on the phone (stupid AI interface [WHY?] and waiting 30 minutes on hold…read morewithout speaking to anyone yet?) I give up....So, they were the only ones who could give us semi-decent service 4 years ago, never really reliable running 5G from a cell tower was intermittent, NEVER a great value either, they kept promising fiber. WELL, Ziply came in with 5GB FIBER fiber optic cable about two years ago and we relegated Intermax to $$$$ backup. Now, I can't even reach them to talk about service or billing. Don't bother trying to call them to reach customer service. I'm going to send them an email to cancel service I guess.

We had a scheduled phone consultation between 2:00-4:00pm to discuss our computer issues. We never…read morereceived a call or even an explanation. What a waste of time. Not very professional.

Compared to my dad, I'm actually very techy, but in reality I lack in that area. I know just enough…read moreto get by and maybe a little extra. This company was able to help me fix a simple issue. Reasonably priced and now my computer is working well and fast. Thank you.