This is a wonderful local business that has so much to offer: copying, photo books from your…read morephotos, banners, Fed Ex & other shipping services and two Notaries! Prices are reasonable and very competitive. Nice people work here. This should appear much higher up in Yelp's listing but I suspect they aren't paying Yelp for the listing & they shouldn't need to pay Yelp for their placement to reflect their ratings by customers.

This business was an UPS Access Point UPS site so we had a package designated for delivery there…read more We had been receiving tracking e-mails and this morning received one that stated that our package was out for delivery to this business. We headed out to get it and received an e-mail stating the package was being returned to sender. We called this business and the male employee who answered the phone was extremely rude. He stated he sent it back as he had not ordered anything. He would not let us speak. He stated he received just a small pittance for providing this service. We called UPS and they stated that this business, as a UPS access Point should not have sent it back. A complaint has been filed with UPS as they can't re-direct package nor can the vendor. So the merchandise will be sent back to the sender.

Chris was great, fast and did a fantastic job. I would recommend Locking Mailbox Installer, they…read morereally do a wonderful job.

We recently had our cluster mailbox repaired by Locking Mailbox Installers, and the experience was…read moreexcellent. After our mailbox lock was damaged by a break-in, we contacted Christian, who promptly provided a clear and reasonable quote. Throughout the process, Christian was prompt, professional, and courteous. Notably, Christian secured the master lock from the local post office, ensuring our mail delivery resumed much sooner than expected. We greatly appreciate the attention to detail and excellent customer service provided. We highly recommend Locking Mailbox Installers to anyone in need of mailbox repairs.

Excellent customer service. We had a package stolen from out front porch and have switched to…read morehaving them delivered to our UPS store. We are assisted in an efficient manner every time.

The person I had to deal with today was a true test to my sanity. I could have thought it was me,…read morebut I heard her arguing with another customer. I understand if policies change, I understand if processes change, I understand that some people might have a bad day. BUT what in the total teat was that? Embarrassing me in front of everyone in the store was so wrong on many levels. Was I upset? Yep, when you refused to talk to me or actually hear anything I was saying. I'm sure it showed. Not once would the yappity angry woman stop talking long enough to have real dialogue. The problem - she is blaming Amazon and me. She wouldn't even look at the email sent from the UPS Store, by the the UPS Store that had nothing about Amazon in it. She refused. I just wanted to understand. She told me to call Amazon. So I countered, does Amazon normally answer questions about the UPS Store emails? That seems odd. She wouldn't even print my label until I listened to all her vile words first. She made that clear. I asked two times "please print my label so I could leave" and she said she would after she was done explaining everything for the third time (in a condescending tone) and I could leave if I didn't let her. She even said "have a nice day" sarcastically and angrily when I said, could I please pay for my Label. Yeah Customer Service at its finest. Again, I could think it was a me problem and I was emitting some sort of "please accost me" vibe, but I saw her handle another customer just as unprofessionally. Now, did she actually return my package or throw it away? I guess time will tell.

These guys have been great! I've been here twice now. Once in 2025 to return a package and today…read more2/18/26, I picked up a package. Employees I've encountered have greeted me upon entering, were nice and asked how they can help. Both transactions have been less than 5 minutes. Basically, in and out in a jiffy!

Updates...more services not offered...I called in advance to make sure a notary was going to be in…read morethe store and confirmed availability. Like many other services, they only have partial notary service. The blunt clerk stated, "We don't do that here...Go to store (blah, blah, blah) for that service.", "bring your own witnesses", etc. Just abrupt to the point of ne er returning to this dysfunctional store. I'll say it again - this store is just for dropping of Amazon packages. They don't provide stayed services like notary, passport photos, the posted shipping deadline times are incorrect...it's a sh$tshow.

Excellent company. They treat everyone with respect and always show a friendly deposition, unlike…read moreUPS store in Post Falls.

I went in to FedEx overnight a 3.6 lb box. It's the same size I've been sending at other locations…read moremultiple times this year. The most I've ever paid was $210 for Saturday delivery. Upscale mail quoted me $340 to arrive by 4:30, $360 to arrive by noon. I was shocked and questioned it, but was told all costs everywhere had gone up. There also isn't a way to put in my FedEx account number anymore, it's all under their own. I paid the ungodly amount and later looked up the cost on the FedEx site using the same info from my receipt and the cost was $206 to arrive by 8 am, $155 to arrive later. I called back to ask them to double check the rate and was told it was correct. I asked why in the world the markup was double and was told that only the owner has access to what the rates are so he couldn't answer. He was not rude in any way, so I do not fault the employee, but the store itself is an absolute rip off. I send these packages multiple times each year and usually drive to the valley. I decided to drive to this place which was slightly closer and it's a small business, so thought I'd support them. I'm fine with a markup and making a profit but this was an absolute rip off and I told them I'd never come back. If you don't mind shelling out a ridiculous amount of money for something you can go elsewhere for less, cool. This is your place. However I will never set foot in there again.

Seriously, if I didn't have to put a star, I definitely would not have. So, when it is time for the…read morecarrier to deliver, they put a note in the system that says 'Unfortunately USPS ran into an issue when attempting your delivery' The thing is, we have security cameras...nice try jackass....no one even drove by at the time you listed on the report...and the gate, was WIDE OPEN! The worst post office ever. I sincerely wish we could avoid ever using this agency ever again... I will be at the post office tomorrow morning with photos of the gate, the front door and the road attempting once again to get the post office to figure this out...I suspect they won't. Grrrrrrr

There are a few good people at the front desk, however the management and drivers are HORRIBLE…read more(imho). The person who delivers to our address constantly leaves packages hanging half way out of the box and makes up reasons not to deliver to the house. I pay UPS and FedEx the higher rate for packages to be delivered by professional, courteous and reliable people. I ask vendors every time I busy something to ship to me by any other carrier. I AVOID giving any business to the USPS every chance I get. I hope you do too.

Just like to Thank Mitch & Allison for have such a Great place to take care of all your Postal…read moreneeds! very clean and super friendly establishment!

I love this store! The owner was so sweet and helpful! I would go back and support her store any…read moreday. She did not have a Q reader, and we tried to do it via email. It didn't work, but she was determined! I highly recommend this store!