I've had a box with this UPS store for close to 15 years soley for packages. The post office would…read moreleave them at my mailbox, on a busy road half a mile from my house and they would occasionally go missing. Having them mailed to the post office itself meant waiting in long lines to collect them. This is a fast and safe alternative with friendly service at a reasonable cost.

Just look at all the other 1 star reviews. This place is the most unprofessional business I have…read moreever encountered. I Went to the UPS store to overnight some documents. The employee named Thomas was unwilling to accommodate my request of providing a pre paid return shipping envelope. Went on a spiel of how he has been scammed multiple times offering that service. I decided to take my business elsewhere. I packed up my documents and in the process I accidentally grabbed an envelope he was going to provide. Thomas decided to come out in the parking lot while I was in my truck getting ready to leave. He proceeded to yell at me and belittle me and threatened to call the police because I accidentally took the envelope. I gave him back the envelope. Thomas then hit the mirror of my truck. The mirror now has damage to the turn signal. Thomas demonstrated an inability to control his anger and made the conscious decision to cause damage to my truck. I have all of his behavior documented and recorded. Look at the attached still photos of him hitting my mirror. The owners of this business have demonstrated a repeated failure to accept responsibility for their actions. Numerous public complaints across platforms such as Google, Facebook, and Yelp describe similar issues involving aggressive conduct by the owners, Thomas and Robin. During my interaction with the business, Thomas made contact with the mirror of my truck, resulting in observable damage. Despite this, the owners declined to acknowledge responsibility or offer an apology. Instead, they disputed the incident and attempted to attribute fault to me. I find the lack of accountability, professionalism, and good-faith effort to address the matter concerning. Given the consistency of comparable complaints from other customers, this appears to reflect a broader pattern in how disputes are handled by this business. This statement is provided for the purpose of documenting my experience and informing others.

Just like to Thank Mitch & Allison for have such a Great place to take care of all your Postal…read moreneeds! very clean and super friendly establishment!

I love this store! The owner was so sweet and helpful! I would go back and support her store any…read moreday. She did not have a Q reader, and we tried to do it via email. It didn't work, but she was determined! I highly recommend this store!

This place is legit!…read more I get my mail here! So easy! Have a key fob and even can use blue tooth app to get in after hours. Love that it's inside super 1. Now I don't have to go to the post office. I hate that place. Getting in and out of the parking lot at the post office is an ordeal! I'm in and out here ! It's a real street address so it's better than a PO Box! I get colored pictures of my mail so I don't have to waste my time going in to check. I even get a discount on my fed ex shipping! Best part , the guys at the counter give Me and my kids get free icecream vouchers every time we go in! The people that work here at super cool and on top of it! HIGHLY Recommend!!!

The Mailbox Club was extremely helpful in all aspects. In particular, their service is what stood…read moreout in my mind. I lived in CDA for about a year and in my time here, I was lucky to find the Mailbox Club before I left. It's conveniently located inside Super 1 and the process is quick and easy. The post office is always dreadful to think about going to, but having this alternative is a breath of fresh air. Josh, Levi, Kyle, and Alex are the gentlemen that have helped me and my husband various different times, and each time, I walk away with a 10/10 experience. I wish this was more prevalent where I'm at now because it's such a shame to not be able to get service as great as theirs anywhere else I've been to. Thank you Mailbox Club!

I've always had a good experience here at the postal annex…read more They offer packing and shipping services and are authorized for FedEx, UPS, and USPS. They do have post office boxes for rent as well. As I said, I've always had a good experience here. Everyone who's helped me out has always been super helpful. The line always moves quickly in my experience. Never had any issues there. The parking lot isn't ideal because it is shared with both staples, Safeway, as well as all the other businesses in this little strip mall. But again, the service that you get at the postal annex itself I think is great. So definitely worth checking out. They also offer notary services.

I submitted 3 Pilsner beer glasses to be packed & shipped. I only received 1 undamaged. The other…read moretwo were shattered. Upon closer inspection, the packaging was horrible. No wonder they broke. Glad I bought insurance. If you're going to use this place, do the packaging yourself, or go elsewhere. The woman who helped me was as nice as can be, but 'nice' doesn't ensure a safe delivery.

Thee Sweetest Folks on Earth! I appreciate their diligence sending emails for each package, and…read morekind and smiling greetings every time we get in.

Went for TSA pre-check appointment. The two employees were super friendly and efficient. Quick and…read moreeasy!

Great service. Short wait time. Quality expertise on my request. Recommend this business.read more

Dropped off a package today, and everyone was friendly, professional, quick, and efficient. They…read moremade short work of the line!

1.22.26: It was my first time in at this location and the purpose of my visit was to drop off an…read moreAmazon return. It was super easy and fast. The store associate was friendly, quickly scanned my return, and asked if I wanted a printed receipt, to which I said yes just in case something happened to my return while in transit. I will definitely consider this my go-to location for my Amazon returns.

I was already put off before I even got inside this UPS Store. As I walked up with my package, a…read moresobbing mom and her daughter were walking out, clearly shaken. The mom said she'd just had a bad experience in the store, and seeing her leave in tears immediately made me concerned and wonder what had happened. When I got to the counter with my package, the employee said it needed a quick seal. She told me she could tape it for $2. I wouldn't mind paying that if the box needed tape all over, but this was literally a tiny, 2-3 inch piece of tape just to cover a flap. Goodwill goes a long way, and good businesses make things easy for people, not difficult. That silly, frustrating interaction with an employee who seemed to enjoy making things difficult for people instantly made me understand why the previous customer was so upset. It's not about the $2; it's about an employee/policy that chooses to nickel-and-dime customers for a simple courtesy. This experience was enough for me to look for other, more customer-friendly options for my future shipping and return needs. Or keeping 2 inches of tape with me at all times

I think this would have been a good service if I had been able to activate it. Because I am already…read moreliving out of the country, I was unable to do so. The USPS website will give you an error when you try to change your address to the one assigned by Sasquatch. Apparently there is one address for Sasquatch customers, and each gets their own "suite" number, but USPS website won't allow a suite number at the address. You have to go to the Post Office in person to make the change. I am an expat and can't do that until I visit the US. So YOU HAVE TO ACTIVATE THE SERVICE BEFORE YOU LEAVE THE US. That being said, customer service was pretty responsive to my calls and emails with my multiple questions. They refunded my payment promptly when we found out that I could not forward my mail to them. They very helpfully pointed out that the phone service that was included with the service I chose had to be cancelled separately, or I would have continued to be charged for it. So they won't try to fool you into spending money that you don't need to. Thanks, Sasquatch, and if I don't find another solution before I visit the US, I will try again!

From the owner: Private address mailbox forwarding service. We issue you an address to use for your business or…read moreyourself. Use mail forwarding if you are traveling, or need a permanent address. Sasquatch Mail can also set you up with a virtual office by adding phone service. If you need mail scanned or physically forwarded, we are here to help.

Very slow store. There is an older skinny lady that was very rude. They have the audacity to have a…read moresign posted about "Being Kind". What a joke! They don't have Q readers either. Don't waste your time there.

We are very pleased with Postal Annex. Dianne and the rest of the staff are always so helpful and…read moreattentive. We have a personal mailbox and use their UPS and FedEx services. No complaints and we highly recommend them for all your postal needs.

We needed help getting my step mother's furniture moved out of her assisted living apartment. The…read moreguys at Ace came had everything moved out in about 4 hours including having to take a big bed apart and move some delicate pieces. They had to drop some off at a south hill location and then drive out to our rural home to drop off the rest. They were great guys, on time and worked hard to get everything moved. And they stuck to the original estimate for the move. We were happy.

i called to set up a forwarding address for my move to Idaho. The staff have been efficient and…read morefriendly in helping secure an address. I would recommend this business to anyone looking for mail services.