Excellent company. They treat everyone with respect and always show a friendly deposition, unlike…read moreUPS store in Post Falls.

I went in to FedEx overnight a 3.6 lb box. It's the same size I've been sending at other locations…read moremultiple times this year. The most I've ever paid was $210 for Saturday delivery. Upscale mail quoted me $340 to arrive by 4:30, $360 to arrive by noon. I was shocked and questioned it, but was told all costs everywhere had gone up. There also isn't a way to put in my FedEx account number anymore, it's all under their own. I paid the ungodly amount and later looked up the cost on the FedEx site using the same info from my receipt and the cost was $206 to arrive by 8 am, $155 to arrive later. I called back to ask them to double check the rate and was told it was correct. I asked why in the world the markup was double and was told that only the owner has access to what the rates are so he couldn't answer. He was not rude in any way, so I do not fault the employee, but the store itself is an absolute rip off. I send these packages multiple times each year and usually drive to the valley. I decided to drive to this place which was slightly closer and it's a small business, so thought I'd support them. I'm fine with a markup and making a profit but this was an absolute rip off and I told them I'd never come back. If you don't mind shelling out a ridiculous amount of money for something you can go elsewhere for less, cool. This is your place. However I will never set foot in there again.

I was amazed that a very perishable pkg got to its destination a whole day early! It's been my…read moreexperience everytime I do business here, that the gentlemen (sorry forgot your name) that takes care of the shipping is so gracious and professional. Also I've never had to wait, so it's a very expedient stop. Give them a try! They do business right! Thanks again

Great customer service. Lazlo and Dave are always helpful and charming. They go above and beyond…read moreanytime I need to ship anything or receive parcels.

I had an antique oak hall tree shipped from Spokane WA to Phoenix AZ. Action picked it up, packaged…read moreit up and shipped it with Saia. Everything was excellent!!! The best experience ever with shipping!

John F. great…read morepack-job on electronic equipment. Action met my schedule on-time. Have another shipment in the works. Looking forward to it. Thanks y'all.

Very slow store. There is an older skinny lady that was very rude. They have the audacity to have a…read moresign posted about "Being Kind". What a joke! They don't have Q readers either. Don't waste your time there.

We are very pleased with Postal Annex. Dianne and the rest of the staff are always so helpful and…read moreattentive. We have a personal mailbox and use their UPS and FedEx services. No complaints and we highly recommend them for all your postal needs.

Dropped off a package today, and everyone was friendly, professional, quick, and efficient. They…read moremade short work of the line!

Great service. Short wait time. Quality expertise on my request. Recommend this business.read more

I've always had a good experience here at the postal annex…read more They offer packing and shipping services and are authorized for FedEx, UPS, and USPS. They do have post office boxes for rent as well. As I said, I've always had a good experience here. Everyone who's helped me out has always been super helpful. The line always moves quickly in my experience. Never had any issues there. The parking lot isn't ideal because it is shared with both staples, Safeway, as well as all the other businesses in this little strip mall. But again, the service that you get at the postal annex itself I think is great. So definitely worth checking out. They also offer notary services.

I submitted 3 Pilsner beer glasses to be packed & shipped. I only received 1 undamaged. The other…read moretwo were shattered. Upon closer inspection, the packaging was horrible. No wonder they broke. Glad I bought insurance. If you're going to use this place, do the packaging yourself, or go elsewhere. The woman who helped me was as nice as can be, but 'nice' doesn't ensure a safe delivery.

1.22.26: It was my first time in at this location and the purpose of my visit was to drop off an…read moreAmazon return. It was super easy and fast. The store associate was friendly, quickly scanned my return, and asked if I wanted a printed receipt, to which I said yes just in case something happened to my return while in transit. I will definitely consider this my go-to location for my Amazon returns.

I was already put off before I even got inside this UPS Store. As I walked up with my package, a…read moresobbing mom and her daughter were walking out, clearly shaken. The mom said she'd just had a bad experience in the store, and seeing her leave in tears immediately made me concerned and wonder what had happened. When I got to the counter with my package, the employee said it needed a quick seal. She told me she could tape it for $2. I wouldn't mind paying that if the box needed tape all over, but this was literally a tiny, 2-3 inch piece of tape just to cover a flap. Goodwill goes a long way, and good businesses make things easy for people, not difficult. That silly, frustrating interaction with an employee who seemed to enjoy making things difficult for people instantly made me understand why the previous customer was so upset. It's not about the $2; it's about an employee/policy that chooses to nickel-and-dime customers for a simple courtesy. This experience was enough for me to look for other, more customer-friendly options for my future shipping and return needs. Or keeping 2 inches of tape with me at all times