We frequently get the wrong person's mail in our box. We have had mail that the tracking number…read moresaid was delivered to the post office, but we never got it. They have returned mail to sender that arrived that day, before we got home from work to check it. Many locals complain frequently of similar issues. The staff making these daily mistakes just blame it on the sender instead of trying to do better.

Really poor customer service. They seem to enjoy giving people a hard time. I am getting my mail…read moreout of town even though I live in Spirit Lake.

Just moved to the area, picked up my mailbox keys, the lady at the counter not only got my new…read moremailbox keys but she also helped me make sure I did my change of address through the USPS which I was thankful and grateful for because I totally forgot about that important detail in all the chaos of moving.

Front staff is usually friendly but service is sub par. Our postal carrier chooses when they want…read moreto deliver packages. We are only 1/8 mile from our mailbox. They leave a note they my package can be picked up on a Saturday..... but the post office ends up being closed on a Saturday....

The guy that had helped me was extremely kind and greeted me nicely! I would go back there again!read more

Considering that most local post offices today give very poor service to Americans because the…read morefederal government is not running the US postal system properly, THIS post office does well. The employees are polite and friendly. Sometimes the lines are long but that is not the fault of the employees. Some of the carriers are LAZY.

This is a great post office, and it has the small town vibe and the post people know everyone. I…read morealways forget my moms PO box number, I call them to ask for the number, they say they can't give it out but just send what I'm sending and they'll make sure it get to where it's going. Too funny if you ask me.

For 28 years I have sold on eBay without a lost package. The 7th street office has lost two in the…read morelast six months, due to their failure to scan my parcels when I take them in. One woman refused to scan my package and stated it had to be 4" wide.

This is the BEST of post offices in the area. Hayden is good too but this is my go to on my errand…read moreroute. I DO NOT recommend the Post Falls location. Tough parking lot, cars race and customer service is poor. Park along side street. Very clean inside. Consistent good customer service. Yesterday one employee came out to help the long line. Employees looked tired but were working smoothly. This review based on well over a dozen visits. 5 stars

5 stars for a post office??? I send off a lot of packages and I used to travel around in a RV. So…read moreI've been to A BUNCH. And this is the best. And the reason the employer Ryan. Seriously his positive attitude rubs off on customers and fellow employees. I dont know how the dude does it but give this man a raise.

If you have a parcel of any value, avoid this post office. They lie about leaving a notice to pick…read moreup parcels and then send them back because the carrier is too lazy to actually deliver either the package or the notice. Nothing can be done however because they are the government. No assistance or even a bit of caring from the post office or an effort to improve their service. Worst than a third world country.

Underpaid and overworked. Post offices are struggling nationwide with staffing after COVID. They…read morework hard for benefits because the wages are not great compared to the private sector. Unfortunately that has lead to the hiring of some questionable staff. Regardless, the majority work very hard and love what they do. The work of all delivery services is not as easy as most think. Lots of details to getting your packages to you. .78 to mail a letter anywhere in the US is one of the cheapest things you can do. Package pricing is lower than ups/fed ex. Lighten up and appreciate those that cater to our laziness of shopping online!

Let's raise the bar a bit for Post Falls USPS. Three cheers for hard working postal workers! You…read moretend to get a lot of grief and I want to say yeah Wendy, an extra thanks for being so cheery at the end of the day two days after Christmas! Your welcoming smile was warm and wonderful. You didn't know it but I really needed a friendly face. Brighten someone's day you likely don't know what they're going through.

I just love my post office here in tiny little Ponderay, aiD!read more

This is the Post Office that I use for about 2 years now. It is a nice and clean office. I like the…read moremain blonde dude who is usually working the front desk. Otherwise, there isn't that much special about it and it seems like the price per PO Box has been going up also.. it is quite expensive to rent a small post office box here! So I'm not sure if that is just standard or it depends on where it is you one at.. because I heard Clark fork is cheaper it's only 20 miles apart.. but I can see why the sentiment is much smaller in Clark Fork.

tried to send a birthday card to my grandaughter, but the person a the counter wanted to search the…read moreenvelope. It was a card with 50 dollars in it.. they questioned the lump in the envelope and wanted to open it.. I refused and went to the office in sagel. they sent it with no problem.. Also alot of my packages Ive picked up lately have been opened. Not sure how that happens when the shipper used heavy duty tape... Makes me wonder if Im losing my privacy. Lost my trust with this office.

Just like to Thank Mitch & Allison for have such a Great place to take care of all your Postal…read moreneeds! very clean and super friendly establishment!

I love this store! The owner was so sweet and helpful! I would go back and support her store any…read moreday. She did not have a Q reader, and we tried to do it via email. It didn't work, but she was determined! I highly recommend this store!