5 stars for a post office??? I send off a lot of packages and I used to travel around in a RV. So…read moreI've been to A BUNCH. And this is the best. And the reason the employer Ryan. Seriously his positive attitude rubs off on customers and fellow employees. I dont know how the dude does it but give this man a raise.

I sent a package to a disabled friend in Sandpoint Idaho. Due to a traumatic brain injury and…read moreseizures he is unable to drive. For some reason, they are holding his package at the post office due to a customer request. The thing is neither one of us made the request and now he's having a hard time getting his package delivered to his home. In fact, he says he hasn't gotten any mail for days and has no idea why. I've tried to call Sandpoint post office a half a dozen times over the past two days and no one ever answers. How is this disabled person who only has a bike supposed to go in and get their package when they live miles and miles away? Terrible customer service and not interested in answering their phones. Makes me wish I could give zero stars.

Stellar customer service. They really go out of their way to try to make sure that customers have…read morea good experience-- even if those "customers" are hundreds of miles away. I don't live in Sandpoint and have never been to the post office there; I live in western Washington. My wife recently ordered a package from a company located in Sandpoint, which our local town's post office (a really horrible one) screwed up-- the local carrier delivered to the wrong addres and then lied about it, and trying to deal with our local post office was a nightmare (they stonewall, they don't answer their phones, they're rude and unhelpful in person). The problem was entirely on this end-- the local office here in WA messed up. It had nothing to do with Sandpoint, there's no reason why Sandpoint's post office needed to be involved at all. However, the company that had sent us the package contacted the postmaster in Sandpoint, and I have to say, I was totally blown away. The Sandpoint postmaster clearly really cared that our package had gone astray (even though it was in no way her fault, and involved a post office hundreds of miles away). She did her best at her end to try to help us, contacting our post office directly (or trying to-- our local office is so awful that she couldn't get anywhere, either, through no fault of her own). This drama went on for the better part of a week, and she engaged with us multiple times, both by phone and by email. This was remarkable. We had no expectation of help from Sandpoint's post office (it wasn't their fault, we figured they weren't involved), but they really took the initiative to try to help us find our package, and also to try to help us get some resolution to the customer-service problems we had at the local office. It was a clear attitude of "if you have a problem with *any* US post office anywhere, then that's *our* problem." Really refreshing to encounter such an attitude these days. I suspect that the fact that Sandpoint's service is so wonderful comes down to the postmaster there. I gather that Sandpoint is a fairly small town, so it may be that the postmaster essentially *is* the post office. If so, all i can say is: Sandpoint is lucky to have her!

They've been so friendly and helpful every time we've dealt with them…read more Our carrier is amazing! We really appreciate the Bonners Ferry post office.

Located in downtown Bonner's Ferry. This building is easy to find and street parking is plentiful…read more The lone worker was friendly and helpful with the items we were shipping. They do carry some shipping products as most post offices so these days.

I was amazed that a very perishable pkg got to its destination a whole day early! It's been my…read moreexperience everytime I do business here, that the gentlemen (sorry forgot your name) that takes care of the shipping is so gracious and professional. Also I've never had to wait, so it's a very expedient stop. Give them a try! They do business right! Thanks again

Great customer service. Lazlo and Dave are always helpful and charming. They go above and beyond…read moreanytime I need to ship anything or receive parcels.

This is a great post office, and it has the small town vibe and the post people know everyone. I…read morealways forget my moms PO box number, I call them to ask for the number, they say they can't give it out but just send what I'm sending and they'll make sure it get to where it's going. Too funny if you ask me.

Lies and says your packages are delivered when they're not!! And they don't answer their telephones…read moreeither.

Will not deliver our Amazon packages to our home, lied and says mailbox if full and we don't even…read morehave one. Worst service ever! They lie.

With the exception of how small and quaint this post office is, Shelly gives her all to making it…read morework. Our community has grown but not the post office. So if you go there be kind, patient and understanding and your experience will exceed your expectations!

There was no wait in line; and the friendly crew printed a resume for me from an eMail in record…read moretime with high quality and even enhanced the font. I've been in customer service oriented business for a long time, and I recognize this as a first rate establishment and team. Kudos UPS. Cheers, Stewart Sandpoint Idaho resident of five winters and counting.

Really friendly service Sierra is super nice. Every time I come in she remembers my name and all…read morethe staff is very helpful. If you have any questions, they are ready to answer them! They have PO Box available here also.

tried to send a birthday card to my grandaughter, but the person a the counter wanted to search the…read moreenvelope. It was a card with 50 dollars in it.. they questioned the lump in the envelope and wanted to open it.. I refused and went to the office in sagel. they sent it with no problem.. Also alot of my packages Ive picked up lately have been opened. Not sure how that happens when the shipper used heavy duty tape... Makes me wonder if Im losing my privacy. Lost my trust with this office.

I have lived in this location for over 33 years. For most of that time 25 years Fed Ex deliveries…read morewere accurate and delivered to my front door. During the last few years local FedEx has used a contracted service for their drivers. They do not seem to be very well trained, they spit on our concrete driveway, their rented vehicles drip oil and other fluids on my concrete driveway, they throw boxes from the back of their delivery vehicles (about 6 feet to the ground damaging the contents and busting open the boxes-I have an album of pictures of damaged items if you are interested), they have driven on our lawn, and they have delivered packages to each of 5 different wrong doors. Our front door is well identified and well-marked. Delivering to a door that we may not use for several days has resulted in frozen Omaha Steak, Harry and David Steak dinners ruined due to exposure to high summer temperatures, liquid wood Varnish ruined due to exposure to very cold winter temperatures subzero, and many other ruined deliveries. Ten days ago, a local FedEx representative, Amy, called here. During that conversation I mentioned again that all deliveries must be made at the West Man Door. Since that conversation ten days ago, three deliveries have been made to the wrong door. I tried to call but that is a nightmare! I guess the phone system is set up to minimize the calls that FedEx receives.

I ordered something from a big home improvement store and they shipped it via Fedex that day…read more(7/12/22). It arrived in Ponderay, Idaho from Lacey Washington on 7/13/22 and was supposed to be delivered that day. It's now 7/14/22 and it is still sitting in Ponderay which is 30 miles away and is a 60 mile round trip. The home improvement store needs to choose a different shipper.