We frequently get the wrong person's mail in our box. We have had mail that the tracking number…read moresaid was delivered to the post office, but we never got it. They have returned mail to sender that arrived that day, before we got home from work to check it. Many locals complain frequently of similar issues. The staff making these daily mistakes just blame it on the sender instead of trying to do better.

Really poor customer service. They seem to enjoy giving people a hard time. I am getting my mail…read moreout of town even though I live in Spirit Lake.

tried to send a birthday card to my grandaughter, but the person a the counter wanted to search the…read moreenvelope. It was a card with 50 dollars in it.. they questioned the lump in the envelope and wanted to open it.. I refused and went to the office in sagel. they sent it with no problem.. Also alot of my packages Ive picked up lately have been opened. Not sure how that happens when the shipper used heavy duty tape... Makes me wonder if Im losing my privacy. Lost my trust with this office.

5 stars for a post office??? I send off a lot of packages and I used to travel around in a RV. So…read moreI've been to A BUNCH. And this is the best. And the reason the employer Ryan. Seriously his positive attitude rubs off on customers and fellow employees. I dont know how the dude does it but give this man a raise.

If you have a parcel of any value, avoid this post office. They lie about leaving a notice to pick…read moreup parcels and then send them back because the carrier is too lazy to actually deliver either the package or the notice. Nothing can be done however because they are the government. No assistance or even a bit of caring from the post office or an effort to improve their service. Worst than a third world country.

Just moved to the area, picked up my mailbox keys, the lady at the counter not only got my new…read moremailbox keys but she also helped me make sure I did my change of address through the USPS which I was thankful and grateful for because I totally forgot about that important detail in all the chaos of moving.

Front staff is usually friendly but service is sub par. Our postal carrier chooses when they want…read moreto deliver packages. We are only 1/8 mile from our mailbox. They leave a note they my package can be picked up on a Saturday..... but the post office ends up being closed on a Saturday....

I cannot leave a good review for when it concerns some of the reasons given for not delivering…read more(some) packages. HOWEVER, the regular mail almost always comes on time and the people at the PostOffice are Great. If you have ordered a large package just expect you may have to take a drive into town....

Athol post office is small but served our community perfectly and I have always had good customer…read moreservice with a smile.

I just love my post office here in tiny little Ponderay, aiD!read more

This is the Post Office that I use for about 2 years now. It is a nice and clean office. I like the…read moremain blonde dude who is usually working the front desk. Otherwise, there isn't that much special about it and it seems like the price per PO Box has been going up also.. it is quite expensive to rent a small post office box here! So I'm not sure if that is just standard or it depends on where it is you one at.. because I heard Clark fork is cheaper it's only 20 miles apart.. but I can see why the sentiment is much smaller in Clark Fork.

Underpaid and overworked. Post offices are struggling nationwide with staffing after COVID. They…read morework hard for benefits because the wages are not great compared to the private sector. Unfortunately that has lead to the hiring of some questionable staff. Regardless, the majority work very hard and love what they do. The work of all delivery services is not as easy as most think. Lots of details to getting your packages to you. .78 to mail a letter anywhere in the US is one of the cheapest things you can do. Package pricing is lower than ups/fed ex. Lighten up and appreciate those that cater to our laziness of shopping online!

Let's raise the bar a bit for Post Falls USPS. Three cheers for hard working postal workers! You…read moretend to get a lot of grief and I want to say yeah Wendy, an extra thanks for being so cheery at the end of the day two days after Christmas! Your welcoming smile was warm and wonderful. You didn't know it but I really needed a friendly face. Brighten someone's day you likely don't know what they're going through.

Stellar customer service. They really go out of their way to try to make sure that customers have…read morea good experience-- even if those "customers" are hundreds of miles away. I don't live in Sandpoint and have never been to the post office there; I live in western Washington. My wife recently ordered a package from a company located in Sandpoint, which our local town's post office (a really horrible one) screwed up-- the local carrier delivered to the wrong addres and then lied about it, and trying to deal with our local post office was a nightmare (they stonewall, they don't answer their phones, they're rude and unhelpful in person). The problem was entirely on this end-- the local office here in WA messed up. It had nothing to do with Sandpoint, there's no reason why Sandpoint's post office needed to be involved at all. However, the company that had sent us the package contacted the postmaster in Sandpoint, and I have to say, I was totally blown away. The Sandpoint postmaster clearly really cared that our package had gone astray (even though it was in no way her fault, and involved a post office hundreds of miles away). She did her best at her end to try to help us, contacting our post office directly (or trying to-- our local office is so awful that she couldn't get anywhere, either, through no fault of her own). This drama went on for the better part of a week, and she engaged with us multiple times, both by phone and by email. This was remarkable. We had no expectation of help from Sandpoint's post office (it wasn't their fault, we figured they weren't involved), but they really took the initiative to try to help us find our package, and also to try to help us get some resolution to the customer-service problems we had at the local office. It was a clear attitude of "if you have a problem with *any* US post office anywhere, then that's *our* problem." Really refreshing to encounter such an attitude these days. I suspect that the fact that Sandpoint's service is so wonderful comes down to the postmaster there. I gather that Sandpoint is a fairly small town, so it may be that the postmaster essentially *is* the post office. If so, all i can say is: Sandpoint is lucky to have her!

For 28 years I have sold on eBay without a lost package. The 7th street office has lost two in the…read morelast six months, due to their failure to scan my parcels when I take them in. One woman refused to scan my package and stated it had to be 4" wide.

This is the BEST of post offices in the area. Hayden is good too but this is my go to on my errand…read moreroute. I DO NOT recommend the Post Falls location. Tough parking lot, cars race and customer service is poor. Park along side street. Very clean inside. Consistent good customer service. Yesterday one employee came out to help the long line. Employees looked tired but were working smoothly. This review based on well over a dozen visits. 5 stars