Just like to Thank Mitch & Allison for have such a Great place to take care of all your Postal…read moreneeds! very clean and super friendly establishment!

I love this store! The owner was so sweet and helpful! I would go back and support her store any…read moreday. She did not have a Q reader, and we tried to do it via email. It didn't work, but she was determined! I highly recommend this store!

1.22.26: It was my first time in at this location and the purpose of my visit was to drop off an…read moreAmazon return. It was super easy and fast. The store associate was friendly, quickly scanned my return, and asked if I wanted a printed receipt, to which I said yes just in case something happened to my return while in transit. I will definitely consider this my go-to location for my Amazon returns.

I was already put off before I even got inside this UPS Store. As I walked up with my package, a…read moresobbing mom and her daughter were walking out, clearly shaken. The mom said she'd just had a bad experience in the store, and seeing her leave in tears immediately made me concerned and wonder what had happened. When I got to the counter with my package, the employee said it needed a quick seal. She told me she could tape it for $2. I wouldn't mind paying that if the box needed tape all over, but this was literally a tiny, 2-3 inch piece of tape just to cover a flap. Goodwill goes a long way, and good businesses make things easy for people, not difficult. That silly, frustrating interaction with an employee who seemed to enjoy making things difficult for people instantly made me understand why the previous customer was so upset. It's not about the $2; it's about an employee/policy that chooses to nickel-and-dime customers for a simple courtesy. This experience was enough for me to look for other, more customer-friendly options for my future shipping and return needs. Or keeping 2 inches of tape with me at all times

12.31.25: When I walked in, I was immediately greeted. The service and purpose of my visit was to…read moredrop off a return for UPS. It was super easy and they print you out a confirmation receipt as well. Because I prepared my box beforehand, the drop off was quick and I was in and out in a couple of minutes. This is also a drop off for Amazon returns and saw a USPS sign too.

Great customer service with a smile from Bev! Always greets and wishes you a wonderful weekend or…read moreday ahead!

The people at this FedEx office are phenomenal! They are pleasant, competent, and very helpful!read more

I just recently printed my grad cards with this location, and I was met with extraordinary help and…read morespeed. Jeff in the store was especially great!

I revisited today 7-17-23 to let them know the letter I had notarized and sent certified, return…read morereceipt over a month ago was never delivered by USPS and they (USPS) told me that they had a very new carrier that may have delivered to the wrong location and not scanned it in as Ormond the supervisor at the CDA post office said he could not locate my letter. I'd been trying to track this for over a month, he told me to come in for a refund but they were only going to give me $8.36 from $14.00 that I paid so that is when I returned to UPS and explained, the lady was taken aback by what I told her and graciously gave me the $14 when USPS should have plus the cost of my notary for all the inconvenience, but no! So, I am pleased with the service at this UPS location thank you for your understanding and help.

I've always had a good experience here at the postal annex…read more They offer packing and shipping services and are authorized for FedEx, UPS, and USPS. They do have post office boxes for rent as well. As I said, I've always had a good experience here. Everyone who's helped me out has always been super helpful. The line always moves quickly in my experience. Never had any issues there. The parking lot isn't ideal because it is shared with both staples, Safeway, as well as all the other businesses in this little strip mall. But again, the service that you get at the postal annex itself I think is great. So definitely worth checking out. They also offer notary services.

I submitted 3 Pilsner beer glasses to be packed & shipped. I only received 1 undamaged. The other…read moretwo were shattered. Upon closer inspection, the packaging was horrible. No wonder they broke. Glad I bought insurance. If you're going to use this place, do the packaging yourself, or go elsewhere. The woman who helped me was as nice as can be, but 'nice' doesn't ensure a safe delivery.

No problems with Fed Ex! Our small business uses Fed Ex for…read moremost shipping needs these days, and they have always been great! The CdA office staff is always polite and helpful if an inquiry is needed. The people there are great, and we have NEVER had anyone "lie" to us or give us incorrect information in the last 2 years we have been doing business with them. Highly recommended!

Do NOT Trust FedEx ground, express or freight with you packages! whether sending or receiving you…read morewill be taken advantage of and lied to. the CDA/spokane team is full of employees who refuse to ring door bells, leave door tags or let customers pick up their items in their own city or even county. last year, I had a freight large item that sat in spokane for nearly 5 weeks!! I arranged pick up after having to TELL FEDex that they had my item sitting in their warehouse for multiple weeks. then they scheduled dates then just didn't show up. blaming weather at first and then me after they almost lost my $5000+ item. Today another package will be shipped back to the seller after this local FedEx failed to attempt delivery twice, lied to me and then refused to let me pick it up at a local pick up location. After trying to charge me another $5.99 to schedule a delivery next week, They told me to drive nearly 100 miles to pick up my small package from a Walgreens. I hope you don't use FedEx in the future. UPS and DHL have no issues helping their customers and delivering us our packages!

Bradley the supervisor is not handling business, my carrier is a little retaliator when I sent in a…read morecomplaint that my packages were being thrown over my gate, or left in the driveway, just ignoring my request for front door delivery or using the parcel box, seems easy enough but not for this carrier. The carrier states they can't go through the gate but Bradley said that was not true. So, now she won't deliver my packages takes them back to the post office and leaves a slip for me to go and pick them up, no other reason than to make me have to go out of my way. I filled out the slip for redelivery, the next day I know she saw it and slapped another one on top of it ignoring the one I filled out. Not to mention after first attempt they are supposed to make a second attempt but we know why this carrier didn't, it's like an adult temper tantrum. I called into customer service waiting 20 minutes and requested a redelivery and still no redelivery, their holding my package hostage. I called in again this afternoon waiting 30 minutes and told the rep everything and she sent notice to the supervisor and filled out a complaint for me. Both reps were helpful and pleasant but still waiting? So, the carrier has written snarky notes and put in my box, she had the audacity to slice open one of my packages open and let the snow cover the contents, this is a felony. There's another package that was ripped wide open. I have video of the carrier throwing my packages and photos of everything else. So, one would think a normal person would stop doing illegal things and act their age! There was another carrier that didn't see me in my yard and was slamming the mailbox doors open and shut breaking them, Sooo we had to go pick our mail up for well over a month until they were fixed because of what he did. He was also screaming "this was already "f"scanned", when he saw me he tried to do a 180 and wave at me like you didn't see or hear a thing. All I want is my mail and packages, delivered in a reasonable manner. People need to calm down and do the job they love. Addition; Today's the 20th, I reached out to corporate at Amazon and spoke to Chris at escalations and he was taken aback how USPS is treating me as a customer and is taking actions to add USPS further down their list as one of their delivery services and making copious notes n their system. My package was still NOT delivered today even after USPS customer service (Bree) told me last night (3-19-26) they were contacting Bradley and filling a complaint.

Had a vey pleasant experience with the staff in this building. Very helpful knowledgeable,…read morepolite,respectful and professional. I was in and out pretty quick with the answers and paperwork. All my questions were answered. In any case I recommend court d' Alane city hall . :)