Do not show up without appointment. I made 1 month in advance 9am was done by 9:10. They do release…read moresome appts first thing in the AM if you show up might get lucky enough to get one. Do not cut in line like the old Ass that said he was there before anyone. Well No appt of course. Needless to say he wasn't getting in just because he was first there but sitting in his Car.

Make an appointment, show up on time, and the appointment happens as it should. Staff were there…read moredoing their job, not overly friendly, nor were they rude. Just there.... The seating area is large but not made for comfort. That's ok as people were getting in/out in relative short order.

I relocate from California and My driver license was so fast and courteous customer service.read more

New employee was very rude. It's the worst experience at any DOL in my lifetime. Every…read moreinefficient and then you deal with a rude employee on top of it.

It was my first time coming to the dmv alone without my parents and i was super anxious. i went in…read morethe register my vehicle and i was helped by brandy. she answered all my questions for me and was honestly super helpful and make things quick and easy. from past experiences here i wish everyone was like brandy. thank you! -sarah

Ugh, how do you rate a department of motor vehicles?…read more Let's get the elephant out of the room, everybody hates the DMV. It's always a terrible experience. But why is a small town DMV like this so bad? First of all, they're super big on the appointments. They want you to schedule an appointment. So, I scheduled an appointment. Then I got there, and I still had to wait. What's the point of an appointment if you still have to wait? They also don't do walk-ins, there's technically a walk-in line, but I've been there in the morning where the walk-ins are full for the day. It's absolutely ridiculous and I don't mean to speak in complete hyperbole but I don't think it should be legal for a government institution to deny walk-ins. That being said, once I was finally seen by somebody, they were super friendly and helpful. I was able to do what I needed to do. I could do it all at one counter, which is always nice that you don't have to go to multiple locations in the same DMV. The parking lot to the south of the building is a total nightmare. So just be aware of that. For vehicle inspections you have to be parked in that parking lot, they will not cross the street, or leave that parking lot. So again, this DMV shouldn't be this bad, they are not this busy. However, the people that work there are all friendly and helpful.

Deana was so helpful and there was no line. Nobody wants to start their day at the DOL but she…read moremade it as painless as possible.

Excellent service and an excellent staff! I've always had a positive experience when working with…read morethe team!

I was in and out in under 5 minutes. It was so efficient and the staff were all super helpful.read more

I was really hesitant to visit this location b/c the majority of reviews were so negative. But I…read morewas in a pinch, and it was closest to me. I had to switch my registration from out of state to WA. I had to make two trips there (my fault - I brought the wrong paperwork the first time). Both visits, I had the same Rep helping me and she was very friendly, informative and took time to explain different parts of the license/registration process to me. She even showed me a couple different plate options. My experience here has been ideal, positive and I wouldn't hesitate to visit this location again for any future title/registration needs. ** It does seem as though they've taken some of the negative feedback into consideration (e.g. Having to wait with everyone else for online ordered tabs. They now have a separate window/ticketing call for these types of visits).

August 12, 2026…read more Airway Auto Licensing Dear Marissa and the Outstanding Team at Airway Auto Licensing, I am writing to express my sincere admiration and heartfelt gratitude for the exceptional assistance provided to my family today. Your team helped us successfully navigate a complex issue involving the licensing of an out-of-state vehicle that is held as part of a trust. The professionalism, patience, and genuine willingness to go above and beyond that you demonstrated were truly outstanding. Marissa​ knowledge and clear guidance were invaluable, as well as to the dedicated colleague working from the office out of sight--whose expertise and quiet efficiency played a crucial role in resolving our matter with skill and courtesy. It is refreshing and deeply appreciated to encounter a crew that prioritizes excellent customer service and consistently strives to exceed expectations. I wanted to ensure this message reaches everyone involved so that the entire team knows how highly you are regarded. You represent an astounding group of professionals who take pride in doing more than what is required. Thank you for the outstanding help you provided my family. Your efforts made a meaningful difference, and we are sincerely grateful. Sincerely, Mr. T

I have visited this office several times for vehicle licensing. The last couple times I've had…read moremajor issues. They were trying to get me to use a form that didn't apply to my situation. It got so bad, that I called the State, and the State recommended that I visit another office. I did, and the paperwork got processed without issues.

Had a horrible experience multiple times with the lady with the black hair and the arm sleeve…read moretattoo, she was rude every time I was there, rude to me, and throwing tantrums in front of everyone about her software. Would raise her voice when upset, never smiled once, and no thank you or goodbyes or hellos, please get that lady out of there, she is super stressful to customers.

Always quick. Occasionally another person in front of you. Always friendly. Just be nice and…read moreguaranteed they'll be nice back.