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    Airway Auto Licensing

    3.5 (10 reviews)
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    5 months ago

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    2 years ago

    I went in there asking question because I've never registered a jet ski before. Very rude employees and not helpful at all.

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    7 years ago

    Been here three times. Every time friendly, fast, and accurate. Could not be happier.

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    South Hill Auto Licensing

    South Hill Auto Licensing

    3.8(12 reviews)
    10.4 mi

    Our experience on the last visit was so good that we drove from the north side of town to register…read moreanother purchased vehicle through them. Once again, they have accommodating hours for those that work and the woman helped us was friendly and efficient. We were in and out of in about 5 minutes. I'd highly recommend this office for licensing needs.

    Talk about RUDE!! From the second we walked in, rather than saying "I'll be right with you..."…read morethey, loudly, were rude about someone stepping up after the previous person left. And then rather than help they walk away? Then put us a sign saying, "wait until called." And then, when you're co-work is ready, it is NOT necessary for them to say very loudly "ok NOW you can come up." And the continued rude, LOUD tone was not necessary nor appreciated. With the exception of the new girl still training, that entire office needs educated on GOOD customer service!! Absolutely disgusting and I refuse to give my business to a SUBSTATION any of my hard earned money. I will also be letting EVERYONE I know to AVOID the disgusting behaviors at the south hill location and take your business elsewhere. The owner of the location should be ashamed to have such rude and lacking employees. I worked at the DOL State office, so yes you can have good customer service while working in licensing.

    Photos
    South Hill Auto Licensing - Off Road Vixens Apparel is sold here-only accept cash or check for apparel.

    Off Road Vixens Apparel is sold here-only accept cash or check for apparel.

    South Hill Auto Licensing - Upstairs

    Upstairs

    South Hill Auto Licensing - Off Road Vixens Gear is available here! Please remember they only accept cash or check for these transactions!

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    Off Road Vixens Gear is available here! Please remember they only accept cash or check for these transactions!

    Departments of Motor Vehicles - Empty booths, full waiting room.

    Departments of Motor Vehicles

    3.1(25 reviews)
    37.6 mi

    Ugh, how do you rate a department of motor vehicles?…read more Let's get the elephant out of the room, everybody hates the DMV. It's always a terrible experience. But why is a small town DMV like this so bad? First of all, they're super big on the appointments. They want you to schedule an appointment. So, I scheduled an appointment. Then I got there, and I still had to wait. What's the point of an appointment if you still have to wait? They also don't do walk-ins, there's technically a walk-in line, but I've been there in the morning where the walk-ins are full for the day. It's absolutely ridiculous and I don't mean to speak in complete hyperbole but I don't think it should be legal for a government institution to deny walk-ins. That being said, once I was finally seen by somebody, they were super friendly and helpful. I was able to do what I needed to do. I could do it all at one counter, which is always nice that you don't have to go to multiple locations in the same DMV. The parking lot to the south of the building is a total nightmare. So just be aware of that. For vehicle inspections you have to be parked in that parking lot, they will not cross the street, or leave that parking lot. So again, this DMV shouldn't be this bad, they are not this busy. However, the people that work there are all friendly and helpful.

    New to area, had to register a vehicle, the gent who helped me could not have been nicer, was…read morequick, efficient and had me out the door so quick my head was spinning! Best DMV experience I have ever had in my life.

    Photos
    Departments of Motor Vehicles
    Departments of Motor Vehicles - Only 5 small windows here

    Only 5 small windows here

    Departments of Motor Vehicles - Take your "written" test on these computers

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    Take your "written" test on these computers

    Airway Auto Licensing - departmentsofmotorvehicles - Updated May 2026

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