Love this place! Cheap shipping cost. Can email the labels I need printing before I get there and…read morethey will have them ready for me. Staff is super friendly and helpful. Definitely recommend over going to a UPS store.

Amazing service. Always assisted with a smile! The office receives lots of traffic and the team is…read morealways accommodating to get their customers in and out. They also have great prices. I'd recommend this SOHO to everyone and anyone. You won't be disappointed !

Note: They are in the plaza with Walmart - but they are on the far end of he plaza…read more The first time I used this company was over a year ago and while the print quality on the postcards wasn't up to my clients / nor my standards - they acknowledged it and did the honorable, appropriate thing to make it right. The business cards turned out great though - and it was a less than 24 hour turnaround. I've used them a few times since then - and here's what I've found. The prices are very affordable and the staff is pretty responsive. I can't give them 5 stars because twice now, one of the owners / staff members has gotten snappish & snippy with me about something that I had no way of knowing was not included because to be quite honest - I'm used to it being included when dealing with print kiosks in Office Depot, Staples and even when dealing with actual print shops like Prima Flyers. Once - it was a laminating / mounting issue - and the last time - it was a trimming issue (which - in my defense - I had indicated that they needed to be trimmed in my initial request). When I apologized for assuming that it was included and said I would take care of it myself - that really didn't seem to help. Also - the last two times I've visited the shop - I experienced a little ___. When I came in - one staff member had clearly finished with a transaction - and was just chatting with the client - and another staff member was standing there listening. And I was left to stand there while they finished chatting. And then it happened again - but the last time - it wasn't a customer - it was a guy trying to solicit business. I didn't really mind the chatting - but I felt that it would have been nice, if at least one person would have said, "Excuse me" to the person, then made eye contact with me, and said, "I'll be right with you." Or something to that effect. I'm from a very small town - so I'm just not used to not being greeting or acknowledged when I walk into any place of business - so I'm probably more sensitive to that then someone who's used to life in 'the big city.' Nevertheless - with print quality and prices - I can tolerate occasional snippiness and being ignored for a few minutes. Lol.

I NEVER write reviews... EVER! This is my first Yelp comment…read more This husband/wife team truly love their job. Their shop isn't fancy but their customer service is what you would expect from the Ritz. I walked into their shop almost 45 mins after closing and was treated like their most valuable customer. Not only did they tell me to email my business card vector files anytime that night, but also that his wife would make any graphical changes to make it look "amazing on paper". I looked stressed because I work a high stress job- they could care less about my appearance or the money in my pockets or the car I was driving. They cared about me and took a personal interest in my situation. 130lb paper. After closing hours. UV coated. Ready for pick up before they technically open.... You don't find that very often; but when you do, you park your car next to Starbucks and take the time to appreciate those who take pride in their work. If the owners end up reading this, I just want to say thank you for everything. If you are a possible customer- I assure you that MetroGraphics is the best in industry.

Customer service 1-5 Visited this store to drop off an…read moreAmazon package. Unfortunately, they don't offer this service. Fair enough! Upon entering the store, there was one customer and two workers The young man was attending to a customer, and there was another worker in a chair on her phone. when I walked in, she looked up never greeted me, and went back to her phone. Customer Sevice at this location ris dead. Luckily there's so many other places that I can obtain service from that have great customer service. Unfortunately this is not one of them . But, thanks to the young man!

Cute Little Mailbox Store. Very Helpful. Tons of services. Allowed me to use a computer for a small…read morefee. Friendly staff. Neighborly atmosphere

Terrible customer service. Late products, no apologies, non responsive, etc. I will no longer do…read morebusiness with them. My mother in law had a similar experience and will also not be using again. I don't know how the owner plans to operate a business like that...i don't foresee being in business much longer.

Good luck,, the door is locked most of the day and no one answers the phone, it's worse when they…read morehave your products and you can't even get them back

August 14, 2025…read more To Whom It May Concern: My name is Ms. Aurielle Thomas and I am a customer at T-Mobile. I have been a loyal customer for over 5 plus years. I wanted to continue service with you all and was interested in even seeing if my boss (C-Suite Executives and VPs) would be interested in creating a corporate account with you all or even enrolling in some services with you all. However, this is not something that I will be recommending and I will be switching carriers. On August 8, 2025 I went into your store in Austell, GA. Their address is 1757 East-West Connector Suite 480, Austell, GA 30106. I spoke with representative Paulette who was rushing me when I asked for assistance with upgrading my phone and purchasing AirPods. I had just paid my bill of 208 the week before and my current phone bill of 181 was not yet due. I wanted a new phone and AirPods as an early graduation gift to myself as I am set to walk for my Masters degree commencement ceremony this weekend. Long story short, when I attempted to upgrade my phone through the T-Life app and via website I received an error message. I asked the young lady (while she was standing by me and saw the error messages) that I did not want to be double charged. She reassured me that I would not be charged multiple times and to go home and try to do my upgrade again. I went home and DID NOT do as advised because as I suspected I was charged double along with several overdraft fees through my bank for a total of 199.60 not including the fees. I then went back to the store at the Austell location on 08/10/2025 and spoke with the manager and with a representative in the store to see if I could at least get my iPhone and air Pods since I was charged twice and was told no because they could not see the charge or order number even though the funds had been taken out of my bank account. The manager and the representative said that I would have to pay a third time in order to upgrade my phone. They were insensitive and very dismissive of what I had experienced. As a result, my account is in the negative, and I never received my phone or my AirPods. I am still waiting on funds to be credited back to my account. I am HIGHLY UPSET and DISSATISFIED with how I was treated in store and via phone. While calling back over the course of the past 2-3 days to receive updates I have keep receiving the run around. I have been promised by several reps that an internal investigation will be conducted and I would receive a call back and I have yet to receive a call from anyone. The phone staff kept cutting me off and being very dismissive of my concerns. When I went to another store in East Cobb, GA on yesterday their address is 4363 Roswell Rd, Marietta, GA 30062. They told me that they could not do anything either. They advised that I would have to wait as well. I spoke with the representative Quin in that store. I also, spoke with your Executive Representative via phone on August 14,2025 (today) named Jamie, who advised me that it may take up to 10 business days for the charge to resolve itself. He was very kind and understanding but could not fix this issue as internally due to the system being down but was finally able to add these details to the notes. He would have resolved this for me but he could not because he cannot internally see the charges even though it is clearly processing still on my bank account. I need someone to fix this like now!!!! I have screenshots to support this error messages and my bank account standing status as well. As stated before when the funds are returned to my account I will be leaving T-Mobile and upgrading elsewhere. Please do not get services with them. I will not be referring them corporately and I hope and pray no one ever has to go through what I am currently going through. Empathy, kindness, and respect as well as servitude towards the general public are extremely important when offering services to the general public, executives, managers, etc. It sounds like the entire team needs to be retrained and someone needs to have PIP review in my professional opinion. The next step will be leaving a review with the Better Business Bureau!!!

I had a horrible experience with a representative at the store. Very unenthusiastic greeting. Like…read morea "what you want type greeting". The type of service that will tell you what they can't do for you rather than what can do for you. I don't recommend sales reps that make it seem like doing business with them is an inconvenience to them.

Great variety of items and great pricing! Been dealing with them for 10 years and always got great…read moreservice and deals.. Highly recommended!

I live right down the street from this place and have had several clients and family members rave…read moreabout them over the years. Because of that feedback - I've actually recommended them to my IT clients needing repairs or even purchases (in lieu of pawn shops). What made me remember that I'd never officially Yelped them is the fact that I was recently made aware that, in an effort to help families homeschooling young children, they're doing a laptop giveaway each month. How awesome is that??!! I highly recommend these folks!

I dropped off a FedEx package at Mail Central on Friday April 4th around 11:00 am. I purchased the…read morelabel on eBay.com. I noticed Sunday that the package had not been picked up, it didn't have any scans from FedEx. So, Monday April 7th around 9:00 am shortly after Mail Central was open, I went in to ask Troy (the store owner) why my package had not been picked up. She said I must have dropped off later than I thought, I said I know I dropped the package off around 11:00 am. Then she went on to blame FedEx for not picking it up. As the store owner she took no accountability for the package not getting shipped nor did she offer any ideas on how she would fix the error to make sure it would not happen again. I left the package with her hoping Friday was a fluke and that she would make sure my package would be picked up on Monday afternoon at their normal FedEx pick up time. Monday came and went with no FedEx scan on the tracking. So, on Tuesday April 8th I went in to Mail Central again to see what had happened. Troy was not at the store, so I talked to the employee on duty. She stated that all the FedEx packages were picked up. I said that I wanted to looked to see if my package had been picked up. It was absolutely clear that FedEx did not pick up again. I took my package, made a new label and took it to the UPS store. With Troy knowing me and my husband since 2018 when we began dropping of packages at Mail Central, I expected more customer service from her. I expressed to her the urgency I had in needing to get this package shipped, because on eBay you only have a couple of days to get it shipped. I feel like she at the very least should have called me (my phone number was on the shipping label). I feel like she has no urgency to fix what was happening with FedEx or to service her customers.

The amazing lady who was working the opening shift was so helpful. I never write reviews. But…read moresomething about her energy made me want to make sure she gets a little recognition. I hate going and running errands but she made my morning a little better. I wish I would have gotten her name.

Very attentive staff. Always able to fix my phone quickly no matter what the problem is. Very…read moreknowledgeable. Would highly recommend!

They were very professional and expert with repair service.They were considerate and very…read morereasonable in cost, below expectations. They are 5 stars in service and results.