I called and explained what was needed, I had new parts for a broken laptop and was quoted $140 for…read morethe repair, and it was estimated the repair would take a few days, a week at most. I brought in the computer and parts, the intake was quick and professionally done. So far, so good. I received a call that my laptop was ready for pickup less than a week later. When I arrived, I was told that I didn't have all the parts needed to repair it correctly. The laptop functioned, but the hinges didn't attach correctly and were rubbing against the motherboard. If I kept the laptop open it would be fine, but if I repeatedly opened and closed it, it could break. But isn't that the purpose of a laptop, it's supposed to be portable, it's not a desktop. The technician was under the impression I was in a rush, so there was a little miscommunication, that said, a call only takes a few minutes to let a customer know there is an issue. So I do appreciate that the technician was polite, that the repair labor estimate was correct, and that it was ready within the window provided. However, it doesn't work correctly and since I didn't get a call during the repair process, letting me know additional parts were needed to do the job correctly, I couldn't make an informed decision. It was neither the best of times or the worst of times. Will I return? I'd probably check out another place first.

Berto and crew were punctual, professional, and very informative throughout the process. They've…read moreseen everything with computers and can properly diagnose your pc for repair. They also know the market, and can help you build out a new computer for your specific needs and budget. If you want expert help with customer service that'll be upfront and informative with you, I recommend this place over any other I've dealt with.

I highly recommend GSS Technology. The owner, Chris, is extremely knowledgeable, professional, and…read morefriendly. I needed to change to Windows 11 and I was given several well explained options and pricing to choose from. I opted for a new computer and I received a quality product. The cross over from old to new was done quickly and I was even provided a new updated wire to connect my PC to the monitor. I ran into an issue with the printer, and I was able to call and receive an immediate response to correct my issue which was done remotely. I have used GSS Technology for several years and you can put your trust in them for all your computer needs.

Computer problems always get resolved when GSS gets involved…read more Since the early 90s, I've always did my best to protect my families vulnerability to all thing virtual. Through the years as things kept getting bigger, stronger and crazier, I felt alone, smaller and smaller and at the mercy of the big tech like Toshiba, HP, Microsoft, MaCfee, Nortans ect ect. When I had to call these big companies to address a problem, I felt like I was just a small cog in the works, usually speaking to an offshore support entity. Then, after I had to twice replace a failed 1 year old HP laptop, my search brought me to GSS. Its like a light shone through and I've never looked back. Chris built me a laptop without all the bells and whistles, without all the bloatware and with the purpose of keeping it un-commercial and clean. Marry that with top notch protection, security and service, I feel I'm as safe as possible and if problems arise, I'm a phone call and/or local drive away to every solution. GSS is an assurance in knowing you can surf with confidence. Local protection from global threats.

A staff member said FU to me after I disputed "bullshit" over illegal paperwork they filed for…read morea post office box I never got mail for. Another staff member had a bad attitude too over problems I had and blamed the post office for non delivery. They lied to me that I didn't need a name before a PO Box. Local postmaster told me under Home Land security rules you can no longer use just a PO Box in the address section. Stay away!

Their weight scales are over 1lb higher than actual. Actual weight of box was measured at the…read moreFranklin, MA post office at 10.1lb. Postal Center weight was 11.2lb. Not sure why such a large descrepancy between the two. I also checked it at home using a food scale and it was 10.14lb. Point being, it does affect the price to ship. This isn't the first time this has happened.

Erica was the best. She obviously knows her job inside and out. Professional, caring, considerate…read moreof my needs.......she made the experience pleasant. Thank you, Erica! Traci

Cameron thanks so much, such an easy and enjoyable experience. You and your mates understand…read morecustomer service and were so great to deal with.

This USED to be a great place to get copies made, ship packages, etc., etc. There was a clerk…read morenamed Pattie who worked there, & She was always "on top" of everything. Unfortunately for Me, Pattie retired, & this business evidently is now under new ownership & has REALLY gone DOWNHILL fast. I recently bought a couple of vintage auto parts on eBay. Sadly, they wouldn't fit, necessitating My returning them for a refund. eBay emailed Me a "QR code". When I saw "FedEx" listed as the carrier I needed to use to ship the parts back I cringed, since anything & everything remotely related to this pitiful "carrier" always seems to end up complicated, a huge hassle, & a gigantic nightmare. Having no other viable options at the moment, I grudgingly drove to the "Postal Center" so they could scan the QR code, print a label, & ship the package out for Me. Well, FedEx "came through" for Me once again, right on cue. The "clerk" on duty matter-of-factly informed Me that the Postal Center is "no longer scanning FedEx QR codes". I really thought She was kidding! They advertise themselves as a "full service center", are considered a FedEx drop-off location, & they can't/won't scan QR codes? Preposterous!!!!! A wasted trip, & in case this clerk hasn't noticed, gas prices (like FedEx rates), are in the stratosphere. She could care less. This "clerk" was about as useless as power windows in a submarine. No apologies, no recommendation(s) of what My options are, etc. I asked Her WHY they won't scan QR codes She informed Me that "We don't have the necessary equipment to scan QR codes". REALLY??? I suggested that it might be good business practice for Them to INVEST in a scanning machine, seeing that They're supposedly a "FedEx full-service location". DUH!!! That suggestion also fell on deaf ears. I informed Her that I was finished doing any business with "The Postal Center"...She could care less about this also. Quite the "attitude"! On My own, I searched the internet & quickly found that Walgreens in Millbury handles the shipping of FedEx packages. I called Them & when I told the clerk the story about The Postal Center not being able to scan FedEx QR codes, She too thought I was joking!!! She had never heard of anything so ridiculous! So, I drove to Millbury. She (Karen) was very nice & helpful (unlike the DUDS at The Postal Center!!) Within 3 minutes She had the QR code scanned, the shipping label affixed, & the package was on its way! Now THAT's the way to do business!!! So whatever You do, DON'T EVEN CONSIDER using The Postal Center for anything since They're as useless as FedEx, I'm spreading the word far & wide, with the hopes that this pitiful excuse for a "business" will go the route of "Spirit Airlines", along with FedEx, and cease to exist. We MISS YOU, Pattie!!!!

Friendly, accommodating and super helpful. They have become my go-to for shipping, would definitely…read morerecommend.

Lady who helped me out was very helpful. Weighed my item for me, wrapped it, taped it up, and…read morehandled it with care. I was a bit skeptical at first going to an authorized retailer vs the real deal, but the great customer service has provided comfort in knowing that I can come back and expect reliable customer service.

I was treated with courtesy. I already had packed my contents. The lady at the front desk…read moreassisted me to fill out the FedEx form; (someone else would be giving customers an attitude, but not her). : ) Place is located at an accesible road, near 495 highway and route 16. Ample parking spaces too. I would definitely come here going forward.

Great service, nice people and they stayed open for me while I made several returns at the end of…read morethe day.

I walked in because I had booked an appointment for passport pictures, and apparently I had not…read morepressed a confirm button or something I don't know. But I walked in for the appt and then the lady immediately said "no ya don't!!!!" In a very rude tone... not the best way to start my morning so.

Never knew this place was here till I needed a presser foot for my new sewing machine. They carry…read morename brand feet for the big sewing machine brands (Janome, Brothers, Singer etc) and they have easily over a dozen machines setup to browse around on. Their prices seem to be very typical retail price (you can probably find a better deal online) but if you like the personal touch of demoing the machine and knowing you can get it serviced where you buy it, then this would be the place for you. They have sewing machines, sergers and embroidery machines and they do cleaning and repair of machines as well. I asked about the prices and while they vary from machine to machine (and repairs required) the prices weren't astronomical. They're open on weekends for a few hours in the afternoon (Closed Sundays in the summer I believe) so be sure to call first and check their hours.

Owner Chris Humphrey is as good as it gets. She is helpful, knowledgeable and very funny. Some of…read moreher staff, not so much. The store sells and services sewing machines, sergers and embroidery machines. They stock embroidery designs, threads, stabilizers, needles, rolling totes, chairs and sewing cabinets. The walls are adorned with examples of finished projects done in classes or embroidery club. Take one of the classes that are offered to be truly impressed by the helpfulness and knowledge of the staff and owner. Chris offers a discount on purchases made at the time of class. I have gone to three embroidery club meetings and all the material was supplied, the design(s) and all precutting done for me. The cost averages out to $9.83 a class. (It varies depending on the supplies she has to buy.) There are at least two employees available during the whole session to help with questions/problems. We all have a fantastic time. I purchased a high-end sewing/embroidery machine from Chris and could not be more pleased with the price and her integrity. After sale support is phenomenal. Having purchased three other machines elsewhere I feel I can honestly say phenomenal and it's not hyperbole. Stop in; you won't be disappointed.