I used expert laser for the upkeep of an office printer and copier. They are very speedy for…read moreemergency repairs and keep the machine's running in tip top shape. They are very personable and worth the money for the upkeep of your machines. They can save you thousands over replacements by properly taking care of your equipment. They have been very honest and professional with their services.

Unprofessional. Expert "replaces" machines they are unable to repair with ancient refurbs. It…read morestates "no travel fees" on their website, but they try to throw in a fuel surcharge for each visit. Based on past invoices from Expert they charged us $75 an hour and now only two years later are billing us $225 an hour (yes, that is three times as much)! I would not recommend them nor will I continue to conduct business with them. I filed a complaint with the GM because techs leave jobs incomplete and show up looking as though they just rolled out of bed. Furthermore, they complain about having to travel to sites that are "too far away" even though they are included in the contract. So disappointed.

I called and explained what was needed, I had new parts for a broken laptop and was quoted $140 for…read morethe repair, and it was estimated the repair would take a few days, a week at most. I brought in the computer and parts, the intake was quick and professionally done. So far, so good. I received a call that my laptop was ready for pickup less than a week later. When I arrived, I was told that I didn't have all the parts needed to repair it correctly. The laptop functioned, but the hinges didn't attach correctly and were rubbing against the motherboard. If I kept the laptop open it would be fine, but if I repeatedly opened and closed it, it could break. But isn't that the purpose of a laptop, it's supposed to be portable, it's not a desktop. The technician was under the impression I was in a rush, so there was a little miscommunication, that said, a call only takes a few minutes to let a customer know there is an issue. So I do appreciate that the technician was polite, that the repair labor estimate was correct, and that it was ready within the window provided. However, it doesn't work correctly and since I didn't get a call during the repair process, letting me know additional parts were needed to do the job correctly, I couldn't make an informed decision. It was neither the best of times or the worst of times. Will I return? I'd probably check out another place first.

Berto and crew were punctual, professional, and very informative throughout the process. They've…read moreseen everything with computers and can properly diagnose your pc for repair. They also know the market, and can help you build out a new computer for your specific needs and budget. If you want expert help with customer service that'll be upfront and informative with you, I recommend this place over any other I've dealt with.

I've used Brian for the last 20 years for my desktop and laptops of my grandchildren. Always has…read morefixed the problems and given suggestions. He knows about different computers. My grandson was just there in the past month and his computer is working fine again.

We called Brian and made an appointment to bring in my old desktop. I explained what I saw…read morehappening with the power button not always working, the machine sounding like a jet engine, and shutting down randomly. Also, ran so slow, I could go and do something (such as washing dishes) and come back before it would be up and running. Brian gave me some possible scenarios including a mother board. Fortunately for me, he found the broken fan that would stop and start, and other fans tried to accommodate for the issue and heat buildup. Brian called me, told me timeline and pricing and got the go ahead from me. Was able to pick up the next day with additional tips to make it run better. Before I had tried many, the machine was much faster, quieter, and no "not responding" messages or shutting down. My brother confirmed how much take down and putting back was required to make the repair. So happy I did. Can have multiple tabs open and do multiple thing at same time without issues and taking up my whole day.

Amazingly helpful! My old PC wouldn't fully boot up and I needed my files. With one call, Jake…read morepicked up my desktop, recovered the files, and brought them back to me on an external drive the SAME DAY!! I highly recommend!

Jake was very prompt and knowledgeable. He showed up on time and looked at my project. He ran. Home…read moreto get his laptop and came back hat my network's switch up in working in a hour would highly recommend him and his company very polite and fair priced thanks Jake.

Kevin was wonderful! We will definitely use his services again! He was prompt, flexible, and…read moreextremely reasonable than I believe any other store would be and very honest as my boyfriend has computer knowledge and agreed with his recommendations and very satisfied with the prices and services. Although we are moving back to the city, we will definitely depend on Kevin for our future computer needs and even his willingness to accommodate house calls!!

From the owner: Expert Computer, Phone, & Electronic Diagnostics and Repair for residential and business in your…read morearea.