I would like to say I had a lovely visit to Staples, not like Nick in the reviews below, but looks…read morelike they really cleaned up their service as I received nothing but above and beyond with help. I purchased computer time and needed help printing because the printer wasn't working and the staff was so helpful and patient, event though the place was packed, they were so friendly going above and beyond. They were two girls who helped me, shoutout to them :)

The lady in the print shop was rude and treated me with no respect at all. I asked her for help…read moreand she said "follow the directions". after trying to do it. I said I can really use your help, she ignored me. I'm 69 and don't know how to transfer from my phone to a copier!!! No business should run like that. As I walked out I yelled to her "Thanks for your Help"

I have a small online business and occasionally have to ship fragile, perishable items. Jeff and…read morehis staff have, since day one, been exceedingly pleasant to deal with, as well as helpful, efficient, and generous. They are not only great at packing and shipping, they are nice! Such a divergence from what's expected from places like staples or the post office in my experiences. Will continue to use this Qwik Pack & Ship over all alternatives.

The experience with this store was an absolute cluster!!! I had a high value auction shipment…read morescheduled through them, based on the auction house's recommendation. The early part went well - getting a quote. From there, it was downhill. I had specifically instructed the assistant store manager Alex S and paid for the item to be shipped only via UPS! They shipped via FedEx because it was cheaper for them. When they attempted a recall they lost track of it "in the FedEx network". I would absolutely NOT recommend them for anything of value or importance. They are the textbook definition of a logistics disaster. In a country with at-will employment that rewards merit, how such incompetent people keep their job is a mystery. But worse yet, is the owner of this store that cared neither about his customer nor his employees. He let an employee that had failed in the first place continue to muddle along while not having the courtesy to contact the customer to fix things. Sadly, Yelp does not allow less than one star. In summary, there is nothing "Qwik" about them when it comes to "ship". UPS eventually delivered the package on June 16 after FedEx trucked it coast to coast 4 times since May 11. The long logistics nightmare is finally over for an item I purchased in April.

Nifty Nate Nate is…read moredefinitely Nifty in expertise, price, and repair! I can't say enough good things about the quality of his work! He brought my two old Dell laptops back to life when not even Dell, Staples, Best Buy, and many others would look at them! Now my old solid-state computers work faster and better than any newer model! I'm forever grateful! Thank You so much, Nate!

I brang I my old PC to be fixed because the windows was failing so they fixed it. But they also…read moreinstalled lots of malware and uneeded files onto my computer. Also added their logo and website everywhere, website would automatically open on my computer at startup, website bookmarked, backrounds and walpapers had their logo on it. Charged 200 for bullshit. 2 weeks later windows failed again but my system had administrator codes that i did not add.

i cant say en positive things about this busines, the owner is extremely knowledgeable and helpful…read morewhen it comes to any shipping needs or questions. The hours are convenient and it is always clean and organized. I have all of my mail and packages shipped here and I don't have to worry about losing anything or things getting lost in the mail.

Consistently the best shipping experience I have had anywhere. I will go out of my way to drop off…read morepackages here rather than go to UPS or FedEx directly. There's some magic in the fact that you're interacting with the owner of the business, the service is excellent here.

A bonus for the outer cape, this place has bailed me out many times…read more... Shipping a large box that won't fit in to the street corner UPS or FedEx drop boxes? Free drop off here with daily pick ups. Easier than driving much farther to the UPS or FedEx centers. And they offer full packing and shipping, too (with charge).

We had a great visit to the Cape and might have gone overboard with gifts from Truro Winery and the…read moreFlea Market. Quick Pack and Ship went out of their way to package our finds including glass items that were just a day behind us upon our return to Florida. The extra care was greatly appreciated!

BOB at the branch took care of me getting me to my local carrier who got my package to me that day…read moreat 24 Horatio Lane, Thanks Guys for the Professional and courteous service. Greatly Appreciated. MB

BEWARE! They have lost a Registered Mail item of mine and after being reported to the post master…read moreat this location, I have not received any information except that they do not have it! Online tracking indicates it has not left this location. This envelope contained numerous sensitive documents with my personal information which will be difficult and costly to replace which is why it was sent Registered at a cost of $44.25!

Ordered an expensive item from Amazon (marked as delivered) and local carrier tracked that it was…read moredelivered to wrong address. The customer service I received from Albert, our regular local area Orleans carrier, was above and beyond. Problem resolved!!! Moral of the story? Go directly to your regular local carrier if you want something done, and done right! Be kind to your local area carriers, always!!!

Terrible customer service from Cody. Witnessed his interaction with a customer and never have I…read moreseen such a rude staff member that works in public service!

I received excellent and friendly service while awaiting a fax from the CA DMV for a lost licence…read more The kind staff took my number and offered to call me so i wouldn't have to waste a trip there and considering it was only a $2 charge i was very impressed with how they made sure i was well taken care of. Very, very nice experience.

Have been there several times and get the sense that the person who works there doesn't really want…read moreto do their job. I am disappointed in their customer service. One time I asked for a receipt when leaving a package and was told "we don't do that" .....really???? Went again to ship something overnight and was told I would be better off going to Hyannis to ship it....because that is where the real Fedex office is.....really??? I will be using UPS in East Falmouth for all things in the future. The UPS staff seem to have a really positive, can do attitude!