The back of my phone was severely cracked and David was able to replace it and make it look brand…read morenew! He also fixed my laptop screen when it was damaged. Highly recommend!

I would highly recommend…read more This business was very responsive when asked for a quote through Yelp. I needed a battery replaced on my cell phone. David drove to my location - which made the repair much more convenient. Then, the first battery we tried was defective. (Not his fault.) So, we met again later the same week to try with a different battery. That second battery, so far so good. There's a 3 month warranty on the repair. I greatly appreciated the care and service of i-Go Repairs.

I had good luck there and I would go back. I visited this establishment twice and I found the owner…read moreto be pretty down to earth.

The employee who helped me was incredibly rude and unprofessional. I have visited this store…read moremultiple times, and every time I interacted with him, he was disrespectful to both me and my mother. He charged me $300 to replace my phone screen, claiming it was an original part, but it didn't work properly and I ended up having to buy a new phone anyway. What upsets me the most is not the money, but the way customers are treated. His attitude was rude, dismissive, and completely unacceptable for someone working in customer service. I never felt respected or valued as a customer. Based on my experience, I would not recommend this place. Good customer service is essential, and unfortunately, my experience here was very disappointing.

Great service... had several iPhone batteries replaced, bought cases and chargers, and had an iPad…read morescreen replaced. Good service, clean... usually drop off and come back in an hour. I pay cash only... good practice with these businesses.

Terrible Customer Service! Very Disrespectful Manager!…read more I had a terrible experience at this store. I brought my iPad here because they told me they could fix it. They kept it for week and after all that time, they didn't fix anything. Every time I called to ask about my iPad I kept getting different stories. The manager was extremely rude and unprofessional. He made disrespectful comments about my appearance, told me nobody would believe me and said my iPad was worth nothing. I have never experienced this level of disrespect from someone who is supposed to be managing a business. I never paid them because they didn't fix anything but I wasted weeks trusting them with my iPad. No customer deserves to be treated this way, especially by a manager. . I also became concerned about whether parts had been removed from my device without my permission. I would never recommend this place to anyone. Very disrespectful, dishonest, and unprofessional customer service. Be careful where you take your expensive devices!

the psycho fixed my camera in ten damn minutes S Tier…read moreexperience, would do again also the guy is just plain nice way cheaper than buying a new phone it was like $60 plus tax for a new camera

While traveling to Cambridge, I realized that a piece of the external speaker plug had broken off…read morein my MB air laptop, preventing me from docking it correctly. Fortunately, I was near Boston iPhone Repair...Ned took a look and had the jack replaced within the hour. He is seriously efficient; it was super easy and the laptop is good as new. If you need a repair and are in the area, this is a no-brainer!

What a great place! Couldn't have been more helpful. Valentino went out of his way to help us fix…read moreour camera problem 10/10

Always happy with the service from Valentino at Boston Mobile Phone Repairs. He's prompt,…read moreprofessional and a really nice guy. And it's always quality work. Thank you Valentino!

Great service. Kiosk in the South Shore Plaza, they do a great job... affiliated with the repair…read morestore on the second floor. Quick service, while you wait; never been at a loss for service arts or pieces. Very reasonable prices. Batteries are OEM, but workout very well. Mall parking.

16 minutes an my phone screen is fixed!! So excited. No more cracked phone. Haha. Guy was closing…read moreup soon and he agrees to fixture phone so I'm really happy about that. He's located just a little passed Macy's and before The Applestore.

I give this 5 stars cuz it was fast and painless. In the store staff was friendly and attentive…read more They have much more than fixing phones. Watch bands for Apple Watch, the covers to. I truly will be going back for other stuff hopefully not a cracked screen.

This business is permanently closed! It's an appliance shop (for washers) now. The phone number for…read moreFixFore doesn't ring either. I wasted 20 minutes driving down here.

Location is perfect location with other major stores around! Plenty of parking and the store is…read morevery organized that you can find anything! They also have pick up and drop off for UPS and has a separate counter to drop off! Very convenient and the helpful staff is there to help! Quality and value is always on display and you can find lots of savings walking around! They now have a PARTY STORE located inside for your party needs!

Paid for express printing that was supposed to be ready within an hour and specifically chose this…read morelocation even though it's 30 minutes away from my house because I needed the order quickly for customer work. When I came in last night, the employee seemed very overwhelmed and flustered, so I tried to be understanding and patient. However, coming back the next day and still being told the order wasn't ready and would take another 4 hours was extremely frustrating. On top of that, the interaction today felt unnecessarily rude and dismissive. I completely understand delays happen, especially when stores are busy, but communication, professionalism, and realistic turnaround times matter , especially when customers are paying for express services and planning business orders around them.

I discovered SCS since they are one of only two Sony-authorized service centers in Massachusetts. I…read morewas puzzled by the Yelp reviews; lots of 4-5 star reviews and almost as many 1 star reviews. More on that at the end of this review. I think they are spectacular. As you will see reading through these reviews it's a family business - checkout the team on their website and you will see mom and dad and the (adult) kids. I like that and I think it makes a difference in how they run the business and deal with their customers. I was also impressed by the fact that their service policies were exactly the same as what was set out in a 6 year old Yelp review: have them come to your house and pay $75 of which $35 can be applied to any repair, or take the television to their shop and pay $50 all of which can be applied to a repair. (In either case if you don't get the tv repaired the full fee is a non-refundable service/diagnosis charge). I don't think you can find any appliance repair shop that only charges $75 for an in-home service call, and it is just an example of SCS's desire to treat people as fairly as possible. There aren't that many things that go wrong with newer televisions - most problems are likely the main system board or the power board - both of which can be pricey parts. So quite simply if you are out of warranty you should consider whether it's worth repairing a television or just buying a new one. In the case of my 65" Sony XBR I was quoted a $175 labor charge and $245 in parts. Pricey but this was a high end television that still has a market value of $1,400 even though it's several years old. Moreover while I could have found used parts for less online and even tried to do the repair myself I thought the quote was fair. Turned out to be a wise decision since Matt did have some complications and spent a good amount of time working on my television. Let's talk about those 1 star reviews. I am at a loss as to how people can do that to a small business - particularly without giving the business an opportunity to correct things (if they truly had an awful experience). I hate to call out specific people but come on - there's the woman who was already in contact with LG's president of service (that should have been a red flag), was agitated the service tech arrived early while she was sleeping at 12 noon, insisted she was not yelling at him but is an opera star, etc. I guess I give that review 1 star for accuracy just from reading it - it's just not credible. Take a look at the other 1 star reviews closely too and ask yourself whether this is a person you want to take advice from. Obviously you know what decision I reached.

Everything. Go somewhere else Bought a TV at Costco and it…read moreneeded repair after only 2 years. Called Allstate ins - extended warranty 9/15 through Costco Appointments have been cancelled three times already and it is supposed to be for a consult to see what is wrong SCS doesn't want to even want to take the TV off the wall. My husband said he would help take it off the wall but he is 80 years old cannot do it by himself. Your repair people should be used to doing this as wall TVs are extremely popular now Yesterday we received yet another date for service and this morning 8:00am we received yet another cancellation and we are now on the phone with COSTCO again to get another date for service. Costco should never due business with a company that does not want to due their job. Their reputation is poor and Costco's reputation is quickly going down with them.