The guy in fixit fast was nice and let me drop my iphone11 to get back glass fixed. The next day I…read morecame in to see the door was closed and to go to wireless city around Burlington coat factory to pick up my phone there. the guy in wireless city told me 10 more minutes which is stupid if either one of the guys have over 10 hours to get it ready. The backglass is fine other than the fact it feels barely out of place ( which just might be me), the way the material around the back cameras feels weirder, and the fact that the guy left a bunch of stretchy glue or whatever he used to keep the glass to stick to the phone all over the back. Before I could use the phone I had to keep rubber bands on it for a few hours I wouldn't recommend this place(s) unless your fine with leaving rubber bands on for a few hours or cleaning off the excess stretchy glue yourself Edited: it broke right away when I barley dropped it. This wouldn't have happened with original iPhone back glass. definitely a scam for $100

My son broke his friends screen on accident. We called the next day and were able to drop the phone…read moreoff and have it replaced including a screen protector in under an hour for under $100. I've read about the home button issues people have and this wasn't an issue. Even with this "pandemic" he was able to fix the phone in no time. Will definitely be going back. Thanks

Pleasantly reliable and phone knowledgeable staff. Fair pricing. Located in the Ithaca mall…read more Just not new glass protection replaced on the I phone. 27$ Walked in done in 5 minutes. If they had more phone and accessories inventory I'd give them a fith Star.

Very good customer service, good at communication. Didn't actually fix my laptop screen, replaced…read moreit with a part that did not match the original apple part. The screen glitches now and wont shut off completely so the battery of my laptop is always drained.

I bought a very nice tablet from Lena Gadgets with a reasonable price ! They were too friendly !…read moreGreat service! 5 stars !! Thanks!!

I've been here twice with two different MacBooks. The first time I needed my screen replaced. I…read morewaited a few days for them to order the parts and then was given back a MacBook with a dented screen. When I complained saying I didn't agree to pay for a damaged product the guy reminded me that I had already signed an agreement (I did, but that doesn't make it right) and that all sales were final. A few years later I came with a different MacBook that wasn't charging. I was told over the phone that it would be hundreds of dollars to fix. So I declined their business. I then went over to Ithaca Mac Repair who told me all I needed to was to clean the charging port with rubbing alcohol. Overall the customer relations were horrible, and they did not do quality work whatsoever. Mabe no one will ever see this review because of the messed-up algorithm, but if you do please don't give this shop your business it's not worth your time or money.

I have no idea why this place is getting only 3.5 stars. Every time I have issues with my iPhone…read morethat even Chat GPT didn't have an answer for, these human guys know what to do and are ready to fix it in five minutes. They know what they are doing and seem very competent. They make me restore faith in humanity! Thank you!

I brought in my 13 year old daughter's iPhone. It was locked because when she set it up she created…read morean Apple ID and password, but didn't remember what they were. We had already looked online and seen that the phone had to be put in recovery mode, which would delete everything on it. But following the steps to do that wasn't working.Gadget Pro said they could do a factory reset for $40 but we would lose everything on the phone. We were already reconciled to that, so we said go ahead. It only took an hour, and when we came back they said it worked and now all we had to do was sign in with the Apple ID and password. When I reminded them that this was the problem in the first place, they said contact Apple support and they'll unlock it for you. Apple support did unlock it after we provided them with proof that we had purchased the phone 2 years ago. Unlocking it also did a factory reset. Then we were able to set it up again with a new Apple ID and password (which I wrote down and stored). So Gadget Pro was nice and did what they said they would do pretty efficiently, but it didn't solve the problem I had brought to them. I paid them $40 to do something that was useless and unnecessary.

Great service and great price! My cell phone's speaker was replaced in less than an hour. The owner…read moreis very professional and friendly. I highly recommend this place.

Fast response. Same day turn around. Took his time to make the repair to my iPhone 8 right. Took…read moreabout 1/2 hour and I was in my way. Cost 90 total. When the guys at the mall was charging 130. Local guy. Worth the call.

I definitely recommend the CNY Tech Guy! He was able to repair my Motorola X Pure when I dropped it…read moreand shattered the screen. He ran into an issue while repairing it but was able to quickly rectify the situation and I am completely satisfied with his service. He even offered to meet me wherever was convenient for me in Cortland. He was also very friendly and professional! I especially appreciate how responsive he was to my messages and how he kept me up to date on the progress of my phone. I will tell all my friends and family to go to him when their phones or computers need to be fixed.

Pleezzz come BACK. I've been treated well each time I've required assistance with my phone's.read more

got my battery replaced about a year ago and now its all swollen up love this place but I was…read morehopeful they would fix this under warranty but now the business is closed. Apple Original battery wouldn't swell in a year and under 300 charges.

They only drove to my mailbox slapped a tag on that no one was home, and they did not even go up…read morethe driveway! And every time I talk to anybody all I get is I'm sorry someone should have been there! UGH lady there was three people at my house waiting for it, sorry that you drivers are lazy and don't want to get out of the van. Not happy with them at all!

I've been at home for the past 4 days. Got a call this morning that 3 attempts were made to deliver…read moremy package despite no fed ex truck ever pulling into my driveway. My tracking update did show a picture of them in my neighbors driveway once with a small dog facing away from the truck. When they called they denied taking the picture and asked "well do you have dogs." ...