They cleaned out the charging port in my IPhone. It works great now. Reasonably priced.read more

by far the worst place I've ever done business. So after a front screen back screen battery…read morereplacement screen protector in case $500 for them to give me a cheap case the phone to fall and drop and break the front glass in that case after specifically asking for a drop proof case they said there was nothing they could do for it the next day got the back glass replaced the battery or so I thought paid my remaining balance called two days the battery was still acting up, not carrying charge. They said to bring it in because of work they couldn't come in later in the week where they said do nothing about the glass because it was dropped, even though I asked for a drop proof case they gave me some cheap case that did nothing. I ended up debating on getting a new phone so I left came back a almost 3 weeks later because my screen was completely They told me they didn't replace the battery that they just cleaned up the wires last time that the battery might need to be replaced this time with the lady said I paid for a said no you didn't. All we did was clean it. I agreed with it gave phone. They fixed the front glass came back and the guy was like yeah we had to replace your battery too and I was like well can I see my second because I can't find the receipt for it after 40 minutes of arguing with me back-and-forth about my battery not being replaced found out that I was charged for a new battery but never received received it so inconveniently me one as a courtesy. If I would've never asked about the battery, how would I have ever known that they even replaced it but charged me for it I find this completely shady and unprofessional after two different employees argue with me and said that I did not have my battery replaced, but I was lying that I was charged for another battery until they finally pulled up the receipt and prove that I was charged, but apparently never received it. Going to get my glass fixed again have a $200 bill forgot my wallet paid for half of it I would come back with the rest. They me an ultimatum and if I don't come in and pay that they were pressing who should the charges be pressed on because I had to wait a whole month to get my services when the Shoes on the other foot you guys deserve it right dead and there completely unprofessional will never do business with them again worst experience I've ever had with any kind of repair shop highly un recommended

These guys are amazing!!! They were able to help me with my MacBook Pro!…read more I had the pleasure of bringing my MacBook in to have the drive looked at as well as my screen fixed! The person I spoke with, I believe it was Adam, was professional courteous and kind! I left my computer for some work not expecting to hear back for days. Within a matter of a few hours, they gave me a call back and told me they had a MacBook exactly like mine that was in like new condition! I got a great deal on a brand new to me Mac! I will be returning for any maintenance I need!

they were very quite quick to satisfactorily answer my questions and ordered the needed part. I'm…read morewaiting for the part to come in now. I have dealt with them on several occasions before and have been very satisfied.

People at the ups drop off station are always kind. They don't mind when I bring lots of packages.read more

Had a strange and unexpexted experience tonight at this Staples. I was looking to have some papers…read morecopied. Young lady behind the counter came longer and asked if she could help, told her what I needed and in return gave me 2 options. I could email what I needed to her and she would print them for me, but she had a few jobs before mine or I could email them to a self serve copy machine and I could do them. The young lady looked at me and said no worries I will walk you though the steps. Within a short time the print job was done. I have been to other depot stores that are clueless to customer service I only hope that soneone from this Staples reads the review and complements Mary Rose Thank you #Maryrose your customer service skills are excellent.

I've been here twice with two different MacBooks. The first time I needed my screen replaced. I…read morewaited a few days for them to order the parts and then was given back a MacBook with a dented screen. When I complained saying I didn't agree to pay for a damaged product the guy reminded me that I had already signed an agreement (I did, but that doesn't make it right) and that all sales were final. A few years later I came with a different MacBook that wasn't charging. I was told over the phone that it would be hundreds of dollars to fix. So I declined their business. I then went over to Ithaca Mac Repair who told me all I needed to was to clean the charging port with rubbing alcohol. Overall the customer relations were horrible, and they did not do quality work whatsoever. Mabe no one will ever see this review because of the messed-up algorithm, but if you do please don't give this shop your business it's not worth your time or money.

Went back and we worked everything out!! Thanks for understanding. Miscommunication is to blame. Go…read moresee them, they will take care of you!!

fixed my screen!! last night it was broken now its fixed very nice and easy service. the guy was…read moresuper helpful and quick

My son broke my wife's phone. The screen has a small line going thru halfway the bottom of it. She…read morehas a Google pixel 2. How much will u charge to fix the screen? We need it done ASAP

They repaired my iphone quickly and it's as good as new. Communication was good and the store was…read moreeasy to find with good parking. No complaints and I will definitely return if I have another issue!

Lee helped me out 5 minutes before close...fixed my problem in no time, he was super helpful and…read moreknowledgeable. for any tech problems...ask for Lee!

Pleasantly reliable and phone knowledgeable staff. Fair pricing. Located in the Ithaca mall…read more Just not new glass protection replaced on the I phone. 27$ Walked in done in 5 minutes. If they had more phone and accessories inventory I'd give them a fith Star.

I recommend this place! They fixed liquid damage in my phone and also a majorly damaged screen on…read moremy iPad. They do a great job.

This company displayed superb customer service and provided an immediate solution to the issues I…read morehad with my computer.

From the owner: RCR is an Information Technology company specializing in computer repair, server deployment and…read moremanagement, cabling, security cameras, fire alarm installation, burglar alarm installation, and more!