I was in the neighborhood. I thought I look for my eco food trays at this Staples since I saw them at another Staples that ran out of them. This Staples is smaller than the ones I've visited in the past. Anyway, I perused the inside perimeter before going to the aisle that had food trays. I didn't see anything that was desirable to my eyes. Hence, I said enough is enough lets get to the purpose of my visit. I walked to the aisle that had the food trays. Unfortunately, they did not have the ones I was looking for. They had the Rubbermaid brand though... these were almost double the price of the eco brand. No cigar and that's okay. I left without buying anything. This is the last time I would look for the eco brand. They just don't sell them anymore. Thank you anyway! Since I didn't buy anything, I didn't cross path with any staff, hence, I don't have any comments on them. The only reason why I gave them a 3 star is because they didn't carry the item I was looking for. It's just fair. read more

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I had such a great experience at Staples! Charlotte, Peach and Alex went above and beyond to help me with everything I needed. Their customer service was outstanding--friendly, patient, and super knowledgeable. It's rare to find staff who genuinely care about making your visit smooth and stress-free, but they really delivered. read more

I would like to give Stacy, Print Marketing Associate a 5 Star review. She knows her job. Friendly Fast and Professional. Also, Kimberly, Retail Associate/ Cashier went above to help me with an Amazon return. 5 Star as well. Thank you girls read more

The service was excellent and friendly. The cashier line was confusing as there are two, one for Amazon returns and the other for Staples customers which is hidden behind it. The prices are a little higher than the competition but more convenient and the sales can make up the difference. read more

I needed my entire trust digitized. Levi, the tech, behind the printing desk gave me the best, most reasonable way of accomplishing the task. Levi helped me throughout the task. He was professional, understanding of my stress and helped me throughout entire task. The price was much less than I assumed. Thank you for making something stressful and emotional as smooth as possible. read more

Just here to give a big shout out to Alex H, Kathleen W, Aaron and tech members who have helped us with our computer problems. Overwhelming at times they were calm, professional and so helpful. Their professionalism and understanding of our stress was so awesome. read more

Charlotte in the print center was very helpful today. Even on a Friday night she helped us with a smile. Even the drive to Apple Valley was worth it as the Victorville location said we needed to wait 24 hours to print 4 pages. read more

Yelp says 9pm its 8:10pm and apparently they changed there times to closing at 8. Update your dam time.Wasted my time driving down and its closed. L read more

The printing section was absolutely bonkers when I walked in. Only two women working and helping at least 10 people all at the same time. These two ladies absolutely crushed it!! They both were so sweet and fast workers. They made every customer feel heard and acknowledged. I believe Stacy was one of their names but I'm not sure. Great experience and great service. read more

Poor customer service. Don't care to try and help out a customer. Maybe I caught someone on their bad day but during the call they were not very helpful. read more

I went in for amazon returns and the staff was incredibly rude , and absolutely refused too assist me with sorting out my returns , the staff should be fired or severely reprimanded for their complete lack of customer service, I would not recomend this applevalley location in any capacity. read more

Levi was super friendly and helpful when I needed help sending a fax and making copies. They were super busy with some large orders yet still made sure to give good customer service. Made my day! read more

First time here and what a great experience! Alexander in printing was doing the work of 3 people!! Such an amazing worker and really went above and beyond to help me and my mom make some memorable cards to send out while still helping others at the same time . read more

I've been coming to the Staples for many years. Staff is always helpful and they pretty much have everything you need for your office and supplies. read more

Social distancing is strictly enforced, allowing only 51 humans in the store. Grace was very helpful in assisting me with my fax needs. The only downside was, sending a fax was quite expensive. I was charged $7.40 to send a fax, to a number which was considered long distance, because it wasn't an 800 number nor a local number. read more

Wanted to give a shout out to Alex and Vanessa from this location of Staples. On Saturday evening we went to pick up the funeral programs we had printed at Staples for my mom's services.  The website said they were open until 8 p.m. We were at the front door at 6:01 p.m. and they were closed. Alex explained to us the recently changed their hours and they now closed at 6 p.m. He asked what we needed, and we told him we were picking up a print order and he let us in and helped us. It turned out to be a blessing because on Sunday morning we noticed we had made an error on the programs, so we went back down to Staples right away and Vanessa in the print area helped us. Let me just say, she needs to be employee of the year. It was so busy, people at the Amazon return counter which she was also responsible for helping, people in line to be helped and people who were doing the self-printing who needed help. Vanessa was so nice and helpful to everyone; she was quick and efficient and made sure everyone got helped and had what they needed. She never lost her cool or acted like she was stressed out. I was feeling overwhelmed for her, but she held it together and handled it like a pro. She was able to do our print job for us and it was ready in 30 minutes which we appreciated since the funeral was on Monday morning. I hope someone at the store reads this and gives Alex and Vanessa kudos for helping us with what we needed so we were not stressed out in a stressful time. Both Alex and Vanessa are an asset to Staples. I feel they both went above and beyond to help us. read more

Great service!!! Every time I go I get awesome service. Never fails. Thank you to all the staff.

Had a pretty solid sale on all computer and office chairs. Was already looking for one and realized there was a staples close by and sure enough walked into the store, then walked out with a new chair and floor mat. Great staff and pricing. read more

I went to Staples in Victorville around 8:30 in the morning and I needed to print off some information. The lady who is in there. It was so nice and so helpful and I appreciated her so much because she could run every machine in there and she still helped me and other people thank you staples for having such nice patient young ladies working there with very knowledgeable. Thank you. Good luck with your future career. You're a very knowledgeable young lady and I wish you the best. read more

I had to get a paper faxed for a rebate and I was right by staples so I figured why not just run over there and do it really fast...wrong! The self serve fax machine requires you to put in a credit card to prepay because obviously so many people stealing faxes. I didn't have my atm card so I went to the counter where only one girl was working. She was super nice and it was lunch time. I had a completely confused look on my face and I asked her to fax my paper. She informed me that they now charge for the cover sheet that they used to provide free. Whatever it was only $1.79 and I was getting a $70 rebate from Home Depot with that fax. The stupid people are the ones who kill the environment for me. Dumb people getting mad and telling off the poor girl working there. Hello people don't wait until the last minute to do your crap. read more

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I've never printed at staples but was pretty good at figuring it out, it is definitely self serve. I had 1 document that would not up load or print. I asked for help got a half hearted frustrated really quick explanation then she walked away, turned out the printer needed service and that was part of the problem. They were closing by now and the frustrated lady left for the night. we were told we could come back in the mornin. with just a little help it could have been done. if you can do it your self your good if you need help go to your next choice. I'll be doing that in the mornin! read more

Friendly very helpful employees my cashier was very informative on my purchase and even asked if everything was ok and if I needed additional information. Bought some batteries and SD cards that I needed immediately. read more

It is a nice office supply store, located in Jess Ranch Market Place of Apple Valley. I have frequented this establishment many times. I would visit this place to look at the prices of laptops, desks, and other office supplies. The prices, usually, were fair. Furthermore, there were days, when items were on clearance sale. So, I would purchase those items for cheap prices. Usually, my purchases would include storage bins, to store papers and other documents. Definitely, if anyone needs to purchase office supplies, I would recommend to visit any Staples store. This one is conveniently located in Apple Valley! read more

I have a super busy schedule. I had a very important printing job that needed to be finished for my Non Profit Networking group. I emailed over the posters and flyers. When I went in to the store it was pretty busy. I was greeted by an employee named Vanessa. Her Customer Service was the Best! Very professional and courteous. Thank you so much Vanessa! I really appreciate all your help. read more

Buyer BEWARE!!!!!!!!!!!!! Been coming here for years. They had one of the best ink cartridge recycling deals around. I brought in ten cartridges last year. I asked the employee Corke if they still had that program. (Recycle one cartridge for two dollar reward. Limit ten per month) "was told they did. It would be a lil over a month before I received coupon in mail." Today I Asked about my Reward coupon Now they say they do not honor that program. Corke lies to my face saying she 'never told me that program was still valid.' Sorry customer service has gone in the gutter. Shop somewhere else for office supplies read more

Really enjoyed the customer service I received today at the print desk! Cheron was sooo helpful and patient! She got us what we needed & even had suggestions! So nice. The GM also helped us & was super cool too! Thank you guys! read more

Bait and switch. This has happened two or three times in the past so it is clearly company strategy. I went in to but a laptop. Decided on a particular model that was on a great sale price (discounted $170) but the salesperson said that they were out of that model. I asked if I could order it from the warehouse or online and she checked stock and said there were none in the warehouse. But she was glad to suggest a different BUT MORE EXPENSIVE model. I asked why they didn't take the label advertising the great sale price off of the shelf and she said that she wasn't allowed to. I asked why, because it was very deceptive to advertise it if in fact it was impossible to buy or order. She gave the ridiculous answer about how long it will take to put up a new label when (and if) another one ever arrives. That is a real insult to the customers intelligence. They add and change labels all the time. But they want to keep the deceptive add,with an amazing markdown, on the shelf so that they can get you to engage in conversation and then talk you into a more expensive model that they just do happen to have in stock. Classic bait and switch. I even predicted to my girlfriend exactly what was going to happen as we were driving to the store, as this exact thing happened several times before to me. We left and got a much better deal and had many more models to choose from at Best Buy. Staples runs scams on their laptops and computers like this all the time. read more

Wish I could give more stars, Bradley Hutchins is amazing so is Steven DeVan ( after 1 hour with best buy ) after 10 mins diagnosed repairs being made pick up with in 48 hours not 5 days. Go Staples !!!!! Any one of my friends needs their computer fixed go to Apple Valley staples and ask for Bradley read more

Please people do not buy the extended warrantee offered by square trade what a joke I got this for a computer chair and the leg broke tried to contact them all they do is email you steps on how to file a claim and send you links that do not work then I called them same thing again wow never again !!!! read more

hay guys. This STAPLES is as good as any STAPLES can be. The reviewer Zachary is only mad because he isn't treated like royalty and his large round children hate him. read more

Just left this store for the millionth time .. we depend on these guys for everything and they never disappoint ... ever !!! Thank you staples for rockin it !!! read more

The techs have pleasant personalities, but I paid $170 for them to "fix" my laptop, and it doesn't work any more. Couldn't find in writing what they did that needed fixing. They offered to fix it, but I don't trust them with it. read more

I bought a printer for my wife in November 2018 as a Christmas gift and she had only just recently set it up. Unfortunately it was a defective printer right out of the box. I hadn't purchased a protection plan, I lost the receipt and it was well past the return date. I talked to Vanessa over the phone who told me she had found a couple different reciepts and to come talk to the manager, Corky, who would take care of it. I got into the store and corky basically told me there was nothing they can do without a protection plan and left me with another employee by the name of Steven. Steven really came through! I was ready to get ahold of corporate but he provided excellent customer service to go above and beyond to keep a happy customer! I really appreciate the help and next time will definitely be buying the protection plan. read more

I have been going here since they opened. I absolutely will not go any where else. Office Max is terrible! Even the other Staples in town are horrible. I love Mary in the copy center she is wonderful and deserves a raise. Hardest worker ever. Always friendly and goes above and beyond all expectations! I am very thankful I have a lot of last minute things I need printed or copied and she always has them ready no matter what. I love this store and appreciate Mary! Thank you so much for always taking care of my printing needs. read more

Mary in the printing and copy area handled business for us when we needed a big job done before a grand opening we were having the next day! She dedicated her morning to working on our order so we could have it right then! She was helpful and continuously asking what more she could do for us! read more

This Staples is not your average Staples because Corke works there. She is enthusiastic, positive and loves her job. We came five minutes before closing and she assured us we could keep shopping. She will help you with whatever you need with a smile. Staples needs to promote her to the highest level. She is amazing and makes this Staples a place I want to shop. The missing star is because the rest of employees need to work towards becoming more like Corke. read more

I come in here ALOT !!! Never really gave it to much thought as far as a review , but these last few days have made me seriously sigh with relief lol. First Mary saved me , i could not for the life of me figure how to get somthing to work and no matter how many times she explained it to me , i just wasnt getting it , but she was patient with me even though it was busy she helped me thru it and saved the day for me So now here i am again , im just not computer savy at all , and i really some things printed and i tried to remember what Mary taught me a few days earlier, but of course i could not But Stacy came thru and saved me again today, she was patient and i felt so bad because she alone and it started getting busy but she still listened and explained and helped me get what i needed done. Stacy was AWSOME you can totally see she knows whats shes doing and how to work under pressure. Mary & Stacy MVP'S read more

My 2nd time there buying school supplies and the "same cash register" is down. 30 mins in line and the line was long. Finally 2 other registers opened up. Not sure if I will shop there again. Better off online or going to Walmart. read more

I only shop here if it's my last resort. Everytime I'm in this location the customer service is just horrible. I was in today and I waited in line for 30mins. The cashier was have register problems and no would help. The line just kept building. I watched as this poor cashier begged her manager Bradley to have someone back her up.All this guy cared about was closing his computer sale. It was absolutely miserable!!! Then Mrs. Corke "the prison Warden" came out and started to direct the customers in line like we were prisoners. What a joke. At this point. I just walked out with a hand full of others.... read more

Good store and great employee s and items. They just need to change their exit sign it's in the wrong place. When I told them they just said: "have a good day ma'am"...well thank you but you still need to change your sign! read more