I took my phone here to repair a damaged screen. From the beginning, I mentioned that I believed the issue might be more than just the screen, but I was assured it wasn't. The repair took almost four weeks to complete. After getting the phone back, it started glitching. When I called back, I was advised to back up my data and reset the phone, which didn't feel like a proper solution. I ended up taking it elsewhere to have it fixed correctly. The staff was friendly, but overall this was a disappointing experience. read more

My phone repair was complex, and they were able to fix it and get it working like new. Joe was also very kind and helpful and reassuring while it was getting fixed and overall I'm happy I have my phone working properly after thinking it was D E A D forever read more

Service was decent but I docked 3 stars for lack of transparency. I was going to trade my phone in to T-Mobile and after changing my screen with their aftermarket screen and them telling me there would be no problems and they have been there for 10 years with no problems. So T-Mobile immediately tells me that doing my phone screen with a mom and pop shop will void the warranty. I tell them and they said don't tell T-Mobile and just go to another store. Well now my phone is saying "this screen is non genuine apple and will be tagged as an unknown display". All of this for 179. Had I known all of this I would've went to the Apple Store and just paid a little extra to get a genuine screen. read more

Smart Fix Phone Repair - New permanent notification - Mobile Phone Repair Near Me - Victorville, California

Just one month later and "new" battery is worse than old and volume never returned. My gut knew this quick easy fix was not the answer/solution. Time for a new phone since I refuse to go back to $martFix. Had phone been diagnosed correctly I would already have the new phone, a $1000+ phone, compliments of my insurance. Instead, I start from scratch with more $$$ coming out of my pocket. Lovely. Thanks for nothing, but time and money wasted. read more

I've been coming to Smart Fix for many years. Not necessarily for me, but for my girl, she has a habit of breaking her cell phone. Joe and the staff are great at what they do. They've always repaired her phone correct and quickly. PRO TIP acting on the recommendation of Joe, he installed a special screen protector, which is nothing like any other screen protector I have had. So no more broken screens for my girl and every new phone I get one installed. since having this screen protector, I have dropped my phone even on the screen hitting the corner of a table, it survived every time. Forget, paying cell companies for insurance, this screen protector is your insurance! Thank you guys for the great service! read more

Smart Fix Phone Repair - Mobile Phone Repair Near Me - Victorville, California

been going here for many years since he first started business. they are very helpful and honest.

Trash place. ** SCAM ALERT ** My wife went in to get her iPhone screen replaced and not even a week later it started doing weird things ie. screen flickering, automatically turning off, freezing etc. we brought it to their attention and they said that if we were using OEM chargers which we always do. They left it at that and said since it was still functioning they couldn't do much. Well today the LCD completely went out and you can see it failed clearly. They mentioned you have warranty but they don't keep their word ! Because now they're asking to pay for a brand new replacement when we already paid and this should be covered under warranty because it's clearly a defective part !! I will also be filing a complaint with the FTC and CFPB for both FRAUD and Bait & Switch. 0 star review if possible !! read more

They stand behind their work. I have taken phones, laptops, etc. they guaranteed the work. Thanks Joe and Isaiah for the help and the great customer service. We will be back and will recommend to our friends and family. read more

I took my son laptop here to fix a couple of keys on his keyboard. I was told 3-5 business days. That was last Thursday, now he is saying I can't get a refund, the part will not be here till Wednesday. Plus he asked my hubby for payment up front. Which I thought was weird! I am very frustrated with this service process and I did not get a phone call to say it will be longer then expected! 0:10 Be careful with this place! read more

Hubby brought my phone in to get fixed. My iPhone screen completely broke and came apart ! Friendly service was able to fix in an hour ! 10:10!!!!! Highly recommend for your phone repairs ! Thank you so much!!!!!!! read more

Excellent staff. Patient, good and transparent advice. High quality repair of broken samsung Galaxy s22 ultra screen. Much less expensive than other competitors in mall. Rapid service with genuine samsung Galaxy S22 Ultra screen. Recommended read more

Had my iPhone SE 2020 screen replaced in less than 5 mins and screen work like new. I've came a couple times before and it was never any issues. read more

Fixed a few of my iphones and always did an awesome job at a reasonable price. The office is located within a rather architecturally curious and resoundingly modern office building adding further to the Apple aesthetic. Joe, the proprietor, is polite, honest, and super cool. After reading a few of these negative reviews, I feel they are from individuals who don't understand tech and the circumstances that can arise during a repair. Their ignorance is further highlighted by many stereotypical assumptions associated with "nerds" and/or the tech industry as a whole. In conclusion, if you have an Apple product in need of repair, SMARTFIX is your answer. read more

Incredible! I'm currently using the new keyboard that they installed on my MacBook Pro in 24 hours! Works amazing again! Definitely recommend! All devices go to these guys now! Cheers! read more

Thank you...for your expertise and friendly manner, taking the time to fully explain everything that would be done and then again giving me the best price. I appreciated it very much. You the best Mr Joe. read more

This small business is well run by friendly, knowledgeable professionals. I would not hesitate in using them again. They were very fair with how they approached the billing. I left as a satisfied customer. Great Job! read more

Great place to go if you need your mobile phone repaired. My screen was completely cracked and I took it to them for repair. The work was completed in 40 minutes and my phone looked as if it were new. Customer service was great too. read more

Got my phone repaired: fast, friendly, and in budget. The place is in the same building as FedEx. I got a phone call before the appointment and got help with directions. Thanks for everything!!! read more

This place is the B O M B ! Called them on a Saturday morning, and was told to bring my laptop in for a free diagnostic. Thankfully, they were able to save my hard drive and data and charged me a very minimal fee. I will definitely be going here for any of my electronic repair needs, and certainly recommend this place! read more

I called and talked to the main guy and told him I had 5 phones and wanted to just get the photos off and onto a hard drive asked how much told me $100 I said okay great.. brought them in the next day. 2 weeks later I was going on a trip so called for a update told me they weren't done so I told them okay I'll call when I get back. Two weeks later I get back from my trip called still not done and I just kept getting told the next day they will call me and never got a call.. finally I go pick up after them having my phones for over a month, they then say oh it's $100 per phone but we will do $80 per device so I was frustrated but whatever I paid it. I get home and for one of the phones they took 4 photos off it and still charged me the $80 even though it was the same four photos from a different device. I would never recommend this place. read more

I met one of the most kindest young Christian man Named Isaiah . He was professional , polite & patient with me when I called ahead of time to tell him what was wrong with my iPhone 7plus and the ordeal I went through earlier with an unprofessional Person who promised to fix my phone but stood me up . Isaiah has lots of knowledge about cell phones and how to properly fix them, and fix them the correct way ! The wait wasn't long at all and I had a nice conversation with his Father who was there visiting . Don't go anywhere else if you need phone repair ! This is the best and in a great location . And the plus is , the warranty is good for a lifetime of the phone . Who else can offer that ? On top of being respected and helpful . Smart Fix is the best place to go . Don't go anywhere else or you may be stood up to read more

Fast service and my iPhone 7 plus the looks like new , the screen replacement looks like is high quality , thanks

I spoke with Joe about fixing my iPhone 11. It was cracked with a broken screen and a broken camera lens. He was very knowledgeable and explained to me what needed to be done. He gave me a pretty big discount and had all the parts were in stock. The experience was great and had my phone back to me in two hours. I highly recommend Smartfix if you need anything fixed with your electronic read more

I should have left this review a long, long time ago - like nine months ago, but... life. Anyway, Smartfix is the place to go to get your tablet, well, fixed. My trusty (read: antique) Galaxy Tab 2 (yes 2) decided that it wasn't going to charge properly. After trying to deal with the problem myself by getting a new cord (and having that not work), I decided to do some research and find a place to take my ailing baby. While Smartfix was not the cheapest place (nor was it the priciest), it was THE BEST as far as customer service and willingness to get the job done right. There are A LOT of SHADY places you can take your stuff to (and I think I talked to all of them... ugh), but I wanted a place that would not jerk me around and that would stand behind their work. --SMARTFIX IS THAT PLACE!-- After the tech inspected my tablet, I was told what the problem was (technical words and soldering were involved), was charged for the repair, and was told when I could come back to pick up my fixed tablet the next day. During the repair, however, it was discovered that I needed a new charging port. Smartfix stood by their original price and didn't charge me any more than I was originally charged! I was updated by Smart fix staff every step of the way via email and text. When there was a problem with parts received from the distributer, I was assured that new parts would be ordered and installed immediately. Again - no extra charge or charge and then reimbursement or any of that kind of nonsense. Joe and staff (sorry, I can't remember the names of the amazing lady I spoke with many times and kind gentleman who helped me initially at the counter) were great! The updates were amazing and they just did everything right! Just so you know, my great, great grandpa of a tablet is STILL working/charging like a champ! read more

I will not be using Smart fix in Victorville for my repair needs ever again. I suppose the repair is fine, but don't make an appointment then make me wait while you do whatever you do at Starbucks for 20mins. How flipping rude!! !Then tell me you can fix my screen and clean my phone, but it will take a couple of hrs. Fine,but I need my phone back. A while later he texts me and says he has to order a part, but the good news is he'll have time to clean it and I can pick it up after they open. My phone still wasn't ready when I went the next afternoon to pick it up!! Even after he knew I was coming to pick it up! Also, he told me what he charged me and when I got home and checked, he actually charged me $50 more! Update! I recall being told that I also paid for a screen protector...($150.19)....repair and protector...which I have now discovered I do not have! I hate being ripped off!!! Smart Fix you S- - -K read more

Gotta give them another 5 star. I got the back of my phone replaced as well since it was supwmer broken. He gave me a very good price.The day of the appointment he was running a little behind and I had another appointment accross town and he met me at that location and fixed my phone there. As always, Joe was professional, knowledgeable and just awesome. Thanks read more

Very unsatisfied paid a lot of money for my sons IPhone 7 plus to get fixed because it wasn't charging and he said it was unable to get fixed. I still owe Verizon $600 for the phone. I sold it on eBay for $200 for parts and the person who bought it said it was an easy fix. A defaulted battery and charging ic chip wasn't working. Smart fix tried to tell me I needed a whole new circuit board for about as much as the phone would cost new. Very unhappy right now... He will now sell my sons phone back for $400 to me. I want my money back from you. read more

Isaiah with Smartfix was quick and reliable. I had my daughters iPhone 7 screen repaired and the outcome was very good. Super happy with the services we received! I would recommend. read more

Sooooooo, my darling 7 year old decided to try to plug our iPad mini charger in while hiding in her room in the dark with it and no surprise! Broke the tip of the charger off inside. With tears in her eyes and fear she wouldn't live to see the age of 8...she confessed her misdeed. She luckily caught me on a good day. I googled how to get it out, and after 5 minutes I decided a professional was in order because she REALLY jammed that thing in there. I took to Facebook and our local 411 type pages to find a repair place, and based on friends' recommendations and other reviews I messaged Smart Fix. Within minutes I was answered and upon explaining my issue, I was assured they could fix it, so I made an appointment for the following day. Joe, the gentleman I was chatting with about it on Facebook made sure to personally come in and talk to me, explained how he'd try to fix it, and what the last resort (aka more $$) would be. He worked with me on cost, and I paid a middle amount between the easy fix and the hard fix, with a promise of a refund if the easy fix worked. Let's face it, I knew I was in for the higher cost, that thing was JAMMED. I'm not tech naive, so I appreciated the fact he'd at least give the quick fix a shot. We shared a nice conversation while he was ringing up the deposit....helping me to give my 7 year old playful ribbing about all the things she has to miss out on cuz mommy had to pay to fix what happened. Although I'm sure other people might want their item fixed in a day, and I'm guessing they will accommodate dire situations, I suggested a Friday (basically a week) pick up. Rather they took the time to work on it instead of rushing and possibly causing more to happen that I'd have to pay for. Got it back today and it's working great. Charging fine. They oopsed and put a tempered glass protector on it that I didn't ask for...and due to it being their error, didn't charge me and left it on. (WOW! Thank you!!) Great guys, know what they are doing, have integrity and a sense of humor. HIGHLY RECOMMEND them to fix what you, or your kid, or your dog....broke :) read more

I have used this business twice and have received excellent service both times. Replaced Taptic Engine on iPhone 7Plus and a battery on a 5S. I would definitely recommend Smartfix. read more

I will definitely be back here next time I have a tech problem! They were super accommodating, patient, and understanding when I was in panic mode! My phone was broken and I thought everything on it was gone for good (including all of my wedding photos ), but they were able to get all of my information transferred to my new device. Their customer service was some of the best I've experienced up here and I didn't feel as though they were trying to upsell me or charge me for repairs I didn't need. I highly suggest you go here if you need anything repaired! read more

Don't bother with this guy he is unprofessional and unreliable. At the end we picked up our iPhone and taking it else where.

Honestly, wish I could give more stars! Joe really helped me out today when I was in a real jam! He truly went above and beyond to help with my schedule issue and was super professional and knowledgeable about fixing my phone. Since he is mobil he was really able to help me and go that extra mile! Definitely recommend him to anyone needing any kind of phone repairs! read more

Great Service! Came in and my phone was ready within the hour, definitely recommend coming in

Incredible service! Joe did a great job fixing my iPad Pro. He and his staff were incredibly professional and went the extra mile to make sure I got my product back in great working condition! I will definitely be using this service again for all of my electronics! read more

This shop is amazing. There isn't anything they cannot fix. I called everywhere to get my Galaxy S8 screen fixed. Nobody could do it or it would take too long. Not only could Joe scalise fix it; he fixed it in UNDER 2 hours. Fast, friendly, thorough service is given here at Smart Fix. Highly recommend this shop. Plus the shop is very cool! read more

Couldn't ask for a better experience with Smart Fix. They answered my request for help quickly. We had an iPhone that suffered a boo-boo thanks to a rock. They were willing to come to our house with a mobile repair - working out of the back of their car and wearing a mask which we appreciated because we were quarantining. They charged us $159 for a new iPhone XR screen, which we considered to be a bargain if you look at normal prices for screen repair - then add that they are mobile, and came to Wrightwood for the job! Thanks Smartfix, we recommend! read more

Professional guaranteed quality work done by a customer friendly professional staff. Without a doubt, money well spent for repairs to my phone and tablet screens. Highly recommended! read more

Extremely helpful staff! Answered my call/message fast and fixed my phone to basically brand new. I recommend getting your phone iPad or iPod fixed here 100% read more

Smartfix is the place to go to when you need to fix your tablet or your phone. I had tried to fix my tablet for months now and no one was able to work on it. I found smartfix on yelp and they were able to order the parts for my tablet and my phone. This is definitely my go to place for any repairs that I will need in the future. read more