Woodfield Properties has been managing our rental property in Sonoma for 1.5 years and have done a…read morephenomenal job. They have been clear and strong communicators since day 1. They found us a reliable tenant right away and proactively manage all communications and provide suggestions on ways to improve our rental, all while managing all the work and improvements. Would highly recommend them to anyone looking to rent out their home in the Sonoma area.

If I could I would leave ZERO stars. Tried to rent one of their properties in Sonoma and right…read morebefore we were going to go see it the price jumped up $2,500!!!! When I mentioned a nearby property close to the original price and we would never pay that much (new price) Nikki just wrote back "good luck". This is the second time a price jump happened on a rental to us with this company. Renters and property owners beware. If you list your property with them you may be missing out on renting your property to very decent honest folks.

Don't book ANYTHING with these people. Unaccommodating, unprofessional, we had a terrible…read moreexperience. Take your money elsewhere.

I recently had a very disappointing experience with Beautiful Places. My fiance and I are planning…read morea wedding at Sebastiani Winery in Sonoma next fall. When we signed the site contract we were told by the Winery that we could rent the Sebastiani family home (right next to the Winery) at a 15% discount. This statement was supported by the website of the property (Casa de Sonoma) and the wine club literature we were handed by the winery. Beautiful Places manages the property so I contacted Beautiful Places and told them we were interested in renting the property for two nights and having our rehearsal dinner on site. Quincey Blake was my contact at Beautiful Places. She refused to provide the discount, despite the three sources that promised it. After a month of going back and forth with them my fiance and I broke down and agreed to rent the property at full price. When we received the contract it had a strict limitation on the number of guests which was unacceptable to us as part of the reason we were willing to pay $5K was to have our rehearsal dinner. When I asked for an amendment to the contract I received and email response from Quincey stating that it would cost an additional $3K to have a rehearsal on site! So after over a month of aggravation we are back to looking for a new site!!! While I understand that property owners and management companies have rules, my expectation is that it is the JOB of the property management company to understand what their clients are looking for UP FRONT (i.e. read their email in full) before quoting a price. In addition, I expect to be treated with RESPECT and DECENCY. If a discount is promised in writing it should be honored. All in all I was very disappointed and will not be working with any property managed by Beautiful Places in the future.

We had Home Sweet Host help us get our short-term rental up and running and Jen, the owner, was…read moregreat to work with, she was courteous, professional, and always responded promptly when any issues arose. To top it off, we consistently had 5 star reviews from our guests and you can't do any better than that. If you're looking for a property management company, Home Sweet Host is a great choice.

I have worked with Home Sweet Host for the past 12 months. I can't recommend Home Sweet Host enough…read moreas a property manager. They've taken a huge weight off my shoulders in dealing with my Airbnb rental property. Here's what stands out: Excellent Communication: My guests consistently rave about how responsive and helpful Home Sweet Host is. They answer questions quickly and with a positive attitude. Maintenance on Point: Whenever there's been a maintenance issue, Home Sweet Host has been on it. They address things promptly and efficiently. Top-Notch Vendors: They've found reliable and high-quality service providers, like cleaners, which makes a big difference and has helped my property achieve Super Host status. Overall, Home Sweet Host has made managing my rental a breeze. They're professional, responsive, and take care of everything. If you're looking for a property manager who will truly look after your investment, look no further!

If you prefer to work with an agent who can properly communicate in cogent, adult English, Giselle…read moreis NOT the agent for you. We are writing this *after* our sale closed, due to fear she would embarrass us again with her amateur writing skills. If we had to do it all over, we would NEVER select Giselle Lampe. She has the intellect of a five-year old. Very unprofessional. A must to avoid. The Shermans Napa, CA

Several months ago my wife and I began to explore the possibility of selling our Alta Heights home…read morein Napa in considering an out of state move. We have several well qualified friends in the real estate business and struggled with deciding who to use if we were to sell. We decided that the sale was an important business decision and we began to research other realtors based solely on their reviews, reputation and presentation. Gisele Lampe from Caldwell Banker of the Valley's name seemed to repeatedly rise to the top of the list in those categories and we contacted her to set up a meeting. During that first meeting it was apparent that Gisele already had done research on our home, the Alta Heights area, comps and property records. We hadn't yet retained her as our realtor but she quickly identified a couple of errors which occurred at the city planning level in which our permitted home improvements were never signed off, although they had been completed. Throughout the process she demonstrated that she takes a proactive stance in representing her clients. We also noticed that during the tour of our home, she was keenly observant and utilized her years of design skills to evaluate our property, make suggestions, point out potential weaknesses. One of those suggestions was to conduct a pest inspection. While I knew it would be necessary if we were to go on the market, we had a pest inspection a few years prior and received a clean report so it didn't seem necessary if we were not set on selling. Gisele was tactful and confident in her approach and recommended a different pest inspector than the one who had cleared us before, assuring us that her recommendation was a very thorough and experienced professional. The pest inspection revealed damage which came at a significant cost to repair but was necessary whether we went on the market or not. We had taken a lot of pride in our home and both the news and cost were hard to take. The damage also required that we install a new bathroom which added to an already escalating cost. Gisele was supportive and reassuring and in her very special and intuitive way, she helped us to remain focused on our primary goals and to act accordingly. While the repairs were being made, Gisele introduced us to her whole team, including her husband Jerry, her associate Jamie Hurley and professional office assistant, Laura Brasil. We found each member of her team to be professional, friendly, dependable and realistic in their approach. They all helped us to navigate the repairs while we were away on vacation, meeting with the fumigation company, contractors and arranging to open and close the house in our absence. Gisele set a couple of parallel strategies for marketing our home and even encouraged us to wait or walk away from the sale if we were not comfortable. We never felt as though her primary motivation were her own self interests. My wife and I chose a strategy that most represented our own approach and we signed with Gisele. We felt her insights were logical, well thought out and considered our longer-term goals. Gisele and her team's efforts resulted in a very quick sale of our home, at a good and fair price, which all occurred during a time that interest rates were surging and others told us we were making a mistake because we had missed the positive market opportunities which were prevalent a few months prior. Gisele and her team were all sincere, authentic and professional. Gisele is a superb communicator, she is kind, compassionate, creative, direct and naturally intuitive. We also admired Gisele and her team for advocating on our behalf and operating with the upmost integrity, taking steps to make sure our interests were protected, while working cooperatively with the buyer's agent and doing her best to ensure the buyer was satisfied. We are so pleased with Gisele and her team. We recommend her to others without reservation.

this management company is a scam...don't ever use they will cancel you last minute and it takes…read moreforever to get any money back. They avoid telling VRBO they have canceled you in order to avoid paying fees then won't credit your credit card, they end up eventually sending a check after your "trip" that they canceled. Sketchy company

My home was being rented out in 2016 and 2017 while I was in a nursing home…read more People stole items from my kitchen, used my drapes as napkins (which the cleaners did not catch, so they never paid to replace them). The cleaners used the wrong cleaner on my wood floor and I had to pay someone to clean, the floor was filthy and put more finish on the floor, they would not pay for it. They use substandard help. If you call them, the call is for sales only not for helping.

Susan @ Sonoma Properties is a Life Saver!…read more My partner and I have been renting via Sonoma Properties for over 2 years now. Susan has been our main contact for any and all issues that arise and has been extremely responsive and quick to action! We woke up this morning, in our old lovall valley loop home, to no working heat and a concerning smell emitting from the vents! we contacted Susan, before work hours, expressing our concern and she responded immediately! Throughout that day Susan worked to schedule a quality heating and air professional and, by the end of the day, we had been visited by a worker and had our issue completely resolved! We are endlessly thankful for the hard work of Susan and the team at Sonoma Properties and would recommend working with this organization to anyone looking to relocate to / within Sonoma! 5 stars! Would Recommend!

I am using Sonoma Properties to manage my rental property here in Sonoma. Their service is…read moreimpeccable! I have worked with Marlena and Jennifer Powell. They are fantastic! They are both extremely responsive, knowledgeable, and very efficient in dealing with issues very quickly. They manage my rental completely. I receive great compliments about them from tenant as well. I cannot recommend them more highly.

Carol Sebastiani knows the wine country - and from the minute she laid out the marketing plans to…read moresell my home, her take on the market this spring, and setting the right price, I knew I was leveraging years of proven expertise and an incredible track record. And it was her assistant Charlie Luna who really made my move possible. I was working in San Jose and staying there during the week, or traveling outside the US, which severely limited my ability to be on site for deliveries or coordinating a crew to haul old junk to the trash, painting, etc. Charlie handled all of that and kept the momentum going so that I was ready in time to get my house on the market. Even as I went through escrow, Charlie was there to coordinate inspections, he got new smoke detectors installed - the garage cleaned. Again, things that would have been impossible with my work schedule. So, thank you to Carol and Charlie. My house sold quickly. I got a good price, and what would have been a daunting move was actually made easier thanks to their help. From start to finish, they were instantly reachable and all about making sure the buyers were happy and that I was in good hands planning my move.

It's been two years since Carol found our Sonoma vacation home, and we're sooo happy with our…read moreexperience. We spend as much time as we can there, the real estate values have increased, and Carol's superb network of contractors have helped us renovate the inside, landscaping and even add a pool. Carol has been a huge help long after the sale. Highly recommend!

What a new Gem of a place! I searched on booking for a two bedroom place in Sonoma and I was…read moreblessed to find this brand new place, Sonoma Grove Suites. I wasn't sure what to expect, as I was coming from out of state, but this place did NOT disappoint! BRAND NEW, all white and bright colors, hard floors that you can walk on with bare feet and they DON'T GET DIRTY from them! Full kitchen, fridge, dishwasher, kerig with pods, real corelle dishes of all shapes and sizes, pots and pans, ice in the freezer, even spices and other assorted things for cooking in the cabinets. Good wifi, and even though the place is only like 150 feet back from the highway, up here it's almost totally silent. NO NOISE POLLUTION! And to top it off the beds were memory foam and had great support and were NOT like hotel beds that have a huge hole where everyone sits. AND everything was TOTALLY clean. There was nothing that was gross or dirty. This may have been because it was new, but as long as they keep this cleanliness level, NO ONE will be disappointed, even my wife who is VERY fussy about cleanliness. Sonoma Grove Suites is an IDEAL choice between overused and overpriced hotels, and it has the feel of a quiet home, with all the comforts. It has Alexa too, but I don't like Alexa and turned it off. Also when you check in you get detailed instructions on how to use everything and that's very helpful. They EVEN had two softnesses of pillows, soft and hard, which is essential for me because I'm need harder pillows. Ive never seen pillow softness choices ANYWHERE before. The location is central too, Good job to This place. I highly recommend this place.

Hands down the best property management company we've ever worked with!…read more From the moment we connected with Kim and Todd, we knew we were in good hands. They went above and beyond to help make our move from Orange County to Sonoma as smooth and stress-free as possible. Moving can be overwhelming, but they made every step feel warm, welcoming, and easy to navigate. We've rented several homes over the years--both in Irvine, California and even across the pond in the UK--and I can honestly say no property management team has ever made us feel as cared for as Kim and Todd have. Their professionalism is top-notch, but what really sets them apart is their heart. They genuinely cared about my family and that means so much to me. If every property management company operated like they do, the rental world would be a far better place. Thank you, Kim and Todd, for being the gold standard.

Indifference and disrespect were services offered by Kim Buchanan. From the moment she opens her…read moremouth, its clear that basic courtesy is optional. Her attitude is dismissive, her tone even over emails was condescending, and any attempt at professional communication was nonexistent. I've rarely felt so unwelcome." Kim Buchanan is horrible!!!! AVOID AT ALL COSTS