Well Brad considering it took someone 2 years to respond to my review from your business it confirms the lack of responsiveness from your company. As well as the fact that the property as I stated was not even available when I submitted my application makes no sense as to why I would have not been refunded. read more

We had Pacific Properties manage our rent property in the Rohnert Park area for a few years. We are very happy with their services. John was our Management Agent. He is very experienced working with tenants. When we decided to put the property on the market, the process of vacating the property went smoothly. We would recommend their services to other property owners. read more

Demaris has been a pleasure to work with! She made the rental process for us as smooth as possible, and we are very happy with Pacific Properties being our property managers. Most places require a crazy deposit, 3x the rent, and 700+ credit score to rent anywhere in Sonoma County. Pacific Properties don't hold these standards making renting a possibility for people who don't meet those crazy requirements. Thank you guys for renting to us! We are so happy with our place. read more

Property management is a tough business, and there are a lot of questionable people and practices in the business. I can't say I am a fan of Pacific Properties, but, from a tenant perspective, they are ok. I rented a place in Santa Rosa for two years with Pacific Properties as the manager. I did not have many maintenance requests or anything. I always paid on time. I didn't destroy the place. I was a good tenant. When the microwave died, they replaced it within a few days. When I mentioned some damage to a fence due to some vines encroaching from the neighbor, they did a half-way repair job. When the mailbox fell over due to a rotten post, they propped it back up. I have to say that the repairs were the minimum, but they were repairs. When I left, I felt they treated me fairly on the amount I received back on my deposit. They took out a cleaning fee, which I expected and agreed with. So, if you are looking for a rental and are a low maintenance tenant, you could do a lot worse than Pacific Properties. read more

Excellent communication with the owners of Pacific Properties. After being away from our rental property for five years the ups and downs of managing shouldn't be that bumpy for the owners when they have hired a company to manage in their place. Needless to say I received a flyer in Florida!!! On our property in California and was so excited that someone other than our current management company was willing to take over without doing a large processing fee up front. One phone call and I feel more at ease than I have with our current company in five years. Thank you for the quick response and putting my mind at ease with straight business talk no sales pitch. Much appreciated. read more

John at Pacific Properties helped me get my rental on the market and rented very quickly. Answered all questions I had since this was my first time renting my property. Looking forward to continuing our relationship and see how they manage the rental. read more

Super shady company in how they conduct applications. They allow applications for 4-5+ people and allow the landlord to cherry pick his or her preference. I had a much better experience with Hills and Homes and Sonoma Marin Property Management, with them when you are the first to apply they don't take any other applications and you find out much quicker if you are approved - very honest and straight forward. It took Pacific Properties 3 weeks to tell me my application was denied with 0 details and before then I already was moved in and rented another place. If I could give negative stars I would. I would recommend to avoid doing any business with them based on my experience. read more

Rented from Pacific Properties. Reply to emails and service requests was timely and accurate. There were a couple of service hiccups during COVID but everything was taken care of. The yearly check-ins were quick and had prior communication for scheduling. Upon exiting the rental I needed my full deposit and it was expedited to me. Thank you Pacific Properties! read more

pacific properties charges renters for maintance that thay call a convenience fee $29.95 a mounth . now you have to pay $2.49 a month to use portal to pay your rent why. read more

Adam is the BEST! I have been used Pacific Properties Management to manage my rental home for almost 1 year and half, Adam always on top of everything. His profession knowledge handle tenant turnover are make me feel confident. Also he cares about the tenant convince me not to raise the rent during the natural disaster. So Adam is definitely deserve this 5 star rating even on the tenant side. read more

I have rented several homes from Pacific Properties and worked with John Boss. They are very thorough, attentive and professional. Always quick to respond to issues/repairs and easy to work with. I highly recommend them for rental properties. -Jaclyn Marx-Young read more

I have been a renter from pacific properties now for over 2 yrs, John Boss has been great to work with and his office team have always been helpful and friendly. I love living in the apartment I am in and when I decide to move into a home or buy a home John Boss will be the first person I go to here in Sonoma. Either way I go Pacific Properties will be my choice. read more

John and his team are always amazing and on top of everything. Very straightforward and reliable; they're the best in the business.

I had a wonderful experience working with Josh. They helped me seamlessly find a tenant and perfectly managed every aspect of the rental. I also sold the home and they helped the new owners transition with the tenant. They went above and beyond. I highly recommend them. read more

Adam has been an understanding and caring landlord. We are so glad to have him show the property to us in the time of need and after visiting so many places. We live with nice neighbors in a quaint little town, tucked away in a corner. We only hope we can eventually have pets one day. :-)) read more

Had a great experience with Pacific Properties on two separate properties! During my most recent stay I experienced very good communication when I reached out, exceptionally clean/tidy landscape and carports. As well as a home that helped me get to the next of my life. Thanks for everything! read more

Here's a property management company that gets it! I was looking for a new rental home and was referred to John Boss. He was quick to help me, and made many suggestions on homes they had and ones that would becoming available. I've had applications in with two other property management companies both of which did absolutely nothing for me. I highly recommend them if you are looking to rent or have a home to rent. Thanks John you guys read more

I had a great experience with Pacific properties after I was relocated to Northern California. Prompt, professional and easy to work with. Rent seemed high but I guess that is just how things are in Sonoma county. I initially talked to a different company in Rohnert Park and they didn't seem above board. Later I found out that the owner of the other company had his real estate license revoked due to some sort of felony assault conviction on a woman! Yikes! Anyway, go chat with the folks at Pacific Properties. Good honest people. read more

I used this company for managing my condo. It was a smooth experience until I decided to give 60 day notice to the tenants to vacate. The tenants passed their 1 year term lease and were under month to month term, so either party can give notice. I needed the unit to reside as my primary residence so I gave them notice to leave under professional and legal terms. The situation escalated. The property manager told me that the tenants were mad that I gave them notice to leave within 60 days even though it was legally binding and they were on a month to month term. Also, I never raised the rent on them during their entire stay and promptly addressed any needed maintenance issues. The worst part of this experience was when the property manager told me he does not want to be involved anymore and he was not my property manager no longer. After the tenants vacated, the manager never offered a move out inspection and did not coordinate a smooth transition. I was very disappointed. Every time I wanted to schedule a time to meet or coordinate things his excuse was that he is going out of town. I guess he was frustrated with the tenants complaining about the move out, but why punish the owner? Your job as the property manager is to calm the tenants down and explain the terms of the lease agreement. I never could figure out why he became so unprofessional at the close of business. And after this experience I would never use this company to manage or sell any of my properties. read more

You couldn't ask for a better team than this! I contacted Pacific Properties back in April, started seriously looking for an investment property in Rhonert Park in June, bought one in November, and had a lease signed from December 1st. They ran things very efficiently. I remained remote throughout the whole process. Never once, I felt its inconvenience. I worked mostly with John. He is quick, insightful, reliable, and always reachable. I found it a great pleasure working with him. Knowing I am a first-time investor, being the local market expert, John educated me with great patience and helped me with setting up parameters in the property search. He kept you closely updated, and made sure I felt comfortable for every decision along the way. You get the feeling that he truly has your best interest in mind. Oscar also stepped in to help out during John's absence and when needed. Both my husband and I were impressed by them greatly. Whenever I found suitable candidates, John/Oscar would inspect the properties in person for us, and share their honest opinions with us. It feels great when you've found someone you feel you can trust. I feel secure and confident having them keep an eye on my first rental property in the years to come. You cannot go wrong with them! read more

I have worked with Adam and John for over 2 years. I have been overwhelmed by their ability, their response to situations and their professionalism. Just recently I asked if Adam could join me in a walk through of a property that he did not manage on very short notice as the old tenant was moving out. Adam not only was able to make the appointment on a Sunday, he also filled the vacancy THAT SAME DAY!.. way beyond my expectations. I would endorse Adam, John and their team every day of the week and twice on Sunday! read more

I used Pacific Properties to list and sell my house a couple of years back, as well as help me with my current rental property. They are available, knowledgeable, experienced and professional. I enjoy working with them as they are good, trustworthy people. No hesitations at all recommending them for any of the services they provide!! read more

This is my second review, they deleted my first review because this company pays for reviews. They take advantage of college students and properties are not advertised correctly. They rent converted garages as separate units. The advertise rental price was not correct and they tried to change it at the last minute. I would avoid them and I would not expect you to get your deposit back. read more

DON'T TRUST THEIR OPEN HOUSE TIMES. I got off work early to go to one of their Open Houses, called 35 minutes before the Open House was supposed to end, and the Realtor was already leaving the property. read more

I used Pacific Properties when I relocated from Atlanta to Northern California. They were always super helpful and did what they said they would do. The on site manager for the property that I rented was always around to help with anything. I would highly recommend this company. GOOD PEOPLE!! A++++ read more

John and team are amazing! After having a really bad experience at another company we came here just last week with our rental in Rohnert Park. They were able to get us solid tenants meeting all our requirements within the week! Deal closed and signed. Effortless! Thank you guys and I look forward to the great customer service and a wonderful experience! read more

Damaris C. made the process of finding housing as easy as possible for me. Her work ethic and professionalism are only matched by her knowledge of Sonoma County and it's diverse communities. Without all of her help I would still be stuck on Craigslist looking for that perfect rental. Damaris listened to all my needs and wants in a rental and worked tirelessly to ensure I found a place to call home. read more

Pacific Properties is great. I have know Oscar for 7 years and he works very hard at keeping his clients and tenants best interests in mind. I have personally rented a home from Pacific Properties and have sent clients to them when they are looking for rentals. Fast service, reliable, and one of the best go to places when you are in need of a rental or great property management. read more

We needed to get tenants fast and do it through a property management company. Pacific Properties met our impossible deadline with time to spare. Very fast and professional service. Our original request required thinking outside the box. Oscar was able to understand our needs and be flexible with arrangements. I originally contacted Hills and Homes, they dropped the ball. Oscar (I call him O-Rod) picked up the ball and ran with it and slammed it into the end zone. A pleasure to work with and a pleasure to do business with. A highly recommended professional. read more

Oscar is the go to guy if you want the diificult things in managing a property to go away. He is always out in the field and always taking care of business. I personally would never think about using someone else. read more

We used Pacific Properties to find a tenant and manage our property while we were in Europe for a year. Adam and his team found a great tenant at the asking price and kept us informed throughout the process - everything went completely to plan. I would unhesitatingly recommend Pacific Properties. read more

I am an out of state Real Estate Investor, with properties in many states, so it's even more important to be able to trust & count on my property manager. Pacific Properties has always been there to attend to my tenants needs and mine.They took care of everything in a difficult situation in the smoothest way. And continued throughout the year without fail! I will recommend them to any of my friends and family members. Oscar was my main contact and was always responsive and professional, he and his Property Management team really do "Look After Your Best Interest". They made what could be a very difficult and stressful situation a breeze. I highly recommend them. read more

If you only care about the renter and not about your property, then go with Oscar at Pacific. He will promise high rents and under deliver on cost. I hired him recently due to his marketing proposal which said he could find me a renter in 2 wks, it took him 2 months and for $600 less than what he started at. Additionally, he let the renter move 2 weeks early without paying any rent, and without my permission. I found out from a neighbor. I fired him immediately. When there is a repair, Oscar has his network of buddies that grossly overcharge for repairs (landscaping, lawn maintenance etc) and do a inferior job. He's a sleezy guy that runs a small inexperienced company. read more

These people care nothing about their clients except the amount of money that they can get out of them. I had an issue with a woman I was renting a room from and she was renting the house from them. They claimed that they had no knowledge of her renting out rooms in the house but I'm sorry if someone is renting from you shouldn't you be aware that they have other people living/renting there for over a year? She even had friends staying on the couch for months at a time and they claimed they knew nothing about this. Either way my renters rights were violated and they refused to help me in anyway and the only suggestion they gave me was to start paying them rent instead of her from now on. I was having the locks on the house changed on me, the water turned off so I couldn't shower, my room broken into and valuables stolen... and giving them money was going to somehow fix all that? No. Then they just told me to call the police but wouldn't speak to them themselves to verify my situation. Thanks a lot! read more

I wouldnt even give you all a 1 that was credit. Sir im sorry to say of course Dan or who ever the hell you are never even met you or heard of you. A great fire victim you are renting to?! but the house has 6 different people living in there now. I paid rent on time, i brought concerns to your company about the high gang activity around this home. Randomly my car window was broken, my rental company couldnt even help and try to get video of who did it. Then all the neighbors who lived by would always party and have gang members around, my husband was jump by drunk gang members. all couse we where out side of our home. I address this situation with the rental company and you didnt care. We left it a mess lol. The home was the cleanest in Simpson pl. We never said we were fire victims never once said that we moved out because the gang activity lol wow. we moved out the 1st week and no i did not pay oct rent we moved and you had a $3500 deposit. I have eyes and ears in that neighborhood. the people who live there constantly have different families living there like 6 different cars to that home and are certainly not fire victims. Of course your gonna talk bad on us cuz i rated your worthless rental company bad. Please tell the truth. The home was pretty clean for being there over a year and when john boss or what ever his name is and the mexican girl came and did an inspection he said how well i kept up withthe house and he didnt expect it to look that nice after a year. We are a family hisband and wife and kids. You guys are pathetic and mad and you erased the 1st review and john boss even called me and confronted me on this comment but ok. Simpson pl is a high gang neighborhood and Pacific property does not care about no ones safety. You guys used my deposit money to fix the home of the damage i was complaining about and there had been water damage to that home before we even moved in there. You guys tried to sale it at 1st but no one wanted to buy the piece of crap home in a dirty neighborhood so you took if off market and rented it back out. read more

John Boss managed my property for several years and I cant be more thankful for his property management services!!! I always felt well informed and had no concerns that things weren't being taken care of. Thank you John Boss and Team! read more

I recently worked with Adam to have my grandmothers managed correctly. He dealt with the horrible tenants that were there before and really took care of what we couldn't do otherwise. He was very helpful and attentive. I would recommend Adam and Pacific Properties to anyone who is looking to rent a home or has a home that needs to be managed. These guys will find the right tenants and take care of all future issues. read more

So far terrible customer service! Have been wanting to rent a house in Rohnert Park and they seem to not be able to answer the phone and when they do they just end up hanging up on me. Called maybe 5 times read more

We were in contract on a multi-unit property and engaged John Boss. John got renters ready to go on the property, at an extremely impressive rental rate, prior to escrow closing. Then we had funding issues that extended escrow another 30 days and John managed to string the renters along for an extra 30 days while being more than polite and professional every step of the way. The renter's lease started the same day we closed escrow so neither unit was vacant for a single day. This is a strong testament to Pacific Properties and makes me feel that I've definitely made the right decision on who to work with on managing my rental portfolio. read more

Property management can be a thankless job, having to constantly deal with issues/demands/complaints from both landlords and tenants. You generally don't see 5-star Yelp ratings - Pacific Properties has earned their stars. As a landlord who takes pride in his properties, my turnover rate is very low; I have tenants who like where they live which provides me with a steady cashflow. I am probably more involved with day-to-day operations than most landlords, yet my inquiries have not ruffled any of their team's feathers (I can be quite OCD on maintenance issues). Adam, John, Demaris et al have always responded to any of my inquiries on a timely basis. When a rare vacancy has occurred, they have secured well-qualified tenants. Having worked with management companies for many decades, Pacific Properties has not disappointed me and is turning out to be the best management company I've ever dealt with. read more