Extremely incompetent and technologically impaired company that makes you MAIL CHECKS TO NEVADA IN…read more2024. There is a brick and mortar location in ROHNERT PARK and once I spoke with Amanda, she was very helpful.

I have had no problems with this place. They were even honest enough to let me know that I had…read moreoverpaid by 1 1/2 months of rent.

HPI Property is an amazing company. I have with been with them for several years and different…read moreproperties. We've had such a great experience with this property management team. They are professional, responsive, and genuinely care about the people they work with. Any time we've had a question or issue, it's been handled quickly and without stress. They communicate clearly, follow through on what they say, and make everything feel easy, which is rare these days. It's obvious they know what they're doing and actually take pride in their work. If you're looking for a property manager you can trust and not constantly worry about, I can't recommend them enough

Sheila Peterson has been my realest estate guru for over 2 decades. Her knowledge of current rates…read moreis just the start. She has always had the answers to all of my questions regarding real estate lending and practices, along with current market conditions and trends. She never stops upping her knowledge base. I have had the pleasure of purchasing 4 homes with her and in between she helped use with a rental. Top notch service from this wonderful lady!!

We've been fortunate to live in a home managed by West County Property Management for the last year…read moreand it's been a wonderful experience! Cici is professional, communicative and prompt, everything you could ask for in a property manager. I would definitely recommend West County to any renters I know in the area.

I rented a property from Cici for a year. It was a great…read moreexperience any maintenance requests were handled in a very timely and professional way. When I started the renting process, she told me that she is there for her clients, and she kept her word till the very end . Highly recommend this company.

This review is also for Wine Country Vacation Homes which lists 347 Healdsburg Ave Suite F as its…read morebusiness address. In May, 2026 I rented Cabin 5 in Guerneville reserving it for August 1 - 31, 2026. My reservation was on VRBO and paid in full. This was my experience....... 3 days prior to check in - I contacted Pam through VRBO for the check in information. She told me it would be sent the next day. The next day at 2:30 pm - she sends me check in information to a different cabin - Cabin 1, not cabin 5. 30 minutes later, I send a message asking about it because I don't want to go to the wrong place and she hasn't given any explanation about why it was changed. I didn't get a response from her on VRBO and there was an all caps message on her check in info saying there would be delays if I communicate through VRBO - so I texted the phone number and asked her to check the VRBO message. She responded in 2 minutes basically informing me that there were electrical problems in cabin 5 but cabin 1 was still by the river and roomier. This was red flag #1 - I had been looking forward to the cabin I had rented with an outdoor deck facing the river. She wasn't upfront about the switch when she gave me the check in info and she didn't even ask my permission or consent for the change. Then I ask her for pictures of Cabin 1. Maybe I can make it work. She sends me a link to a website where the link to Cabin 1 pictures doesn't work. I can see the outside and it looks nothing like the cabin I rented. I have been packing and getting ready for a week to go to this property. It's an 11 hour drive from my place and now I have one more day to figure this out. The next morning (1 day before departure) I try the link on my computer to see if I can get pictures of cabin 1 - no go. I try other links on the website and they work. Unexpectedly, I find Cabin 5 on the website https://www.winecountrylifevacationhomes.com/vacation-rentals/rental/Cabin5/ When I looked at the reservation dates - it said it was booked for August 11 - Sept 8, 2026. Super fishy. I sent Pam a message saying I still hadn't seen pictures of cabin 1, I sent her screen shots of the cabin 5 being booked and asked her if it was a mistake. I told her if I liked cabin 1, I would also want to be transferred to cabin 5 as soon as the electrical repairs were completed. I told her if she couldn't get me the pics or agree to this, I'd be asking VRBO for a full refund. Her response was "Please do pursue a refund thank you" So I get on the phone and send all the screen shots from texts to VRBO (a hassle because we weren't communicating on the VRBO site) - they tried to call her and fix this but she didn't answer. I got my full refund and VRBO tried to help me book something else. But at this late date - nothing could be done that quickly. I looked back at our VRBO messages and 30 minutes AFTER Pam told me to pursue a refund, she posted a few pictures of Cabin 1 with a message saying "Here are pics of cabin1. If these don't look good enough to you please do cancel. Cabin 5 will not be available in August." Why did she post this to VRBO when she knew I was trying to get a refund???? So weird and sketchy. A day after all this was over, the link that was broken to Cabin 1 somehow started working. Hmmmmmm...... This business is either scamming people or they had some unfortunate circumstances and Pam is terrible at her job. She should have initially explained the electrical problem and asked if I wanted to cancel or be transferred and then got the pictures to me immediately. This is very basic courtesy. I will post this to as many places I can. I wish I had seen the low ratings on Healdsburg Property Management listed at the same address as wine Country Life Vacation Homes. She is hiding behind some bad reviews and it angers me that I can't warn anyone on VRBO's website because only people who have competed a stay can review it. Beware of this business. Pam - do better or quit. You ruined my summer vacation plans. Shame on you.

Pam from property management is the absolute best. She is professional, responsive, and genuinely…read morecares about both the property and the people involved. Working with her has been smooth and stress-free. Highly recommend!

I have been utilizing the services of Sonoma County Property Rentals for a little over a year now…read moreand I can honestly say that they are by far the BEST I have ever dealt with. As an owner of rental properties for more than 20 years, I have hired many property managers both in Sonoma County and other areas of California. Laura, the property manager, has been the most knowledgeable, responsive and friendliest of all the managers I have worked with. She is simply outstanding! I'm currently dealing with a difficult situation while trying to sell my property with a tenant in place. Laura has been patient and kind as well as responsive to all of my requests. I highly recommend this team to manage your rentals. Their fees are good too, lower than most!

This review is for Property Owners: My wife spoke with Chris at length about renting our house in…read moreHealdsburg. I spoke with him, too, and he came across to me as smart, competent, and very able to rent our house. This was mid-July of 2020. By December 31, his assistant, Laura, wrote us to say there wasn't interest in our house. We immediately called another property manager who genuinely couldn't understand why the house hadn't been rented. She had a signed rental contract 8 days later. Read that last sentence again. This is why I'm writing this review. During the almost 6 month period we had the house with SCPR, I received a few emails from Laura: The prospective renter wanted $ off the rent, or had some other ask. We always compromised with the request, but nothing ever happened. The house was furnished when we signed the contract with Chris. At the time he said that it added a challenge, but that they would get it done. At some point Laura indicated that, because the house was furnished, they were having a hard time finding renters. When the house was still unrented in November, my wife and I went up, packed up the furnishings and asked them to take new photos. Then came a couple more of the same asks: Would we take $ off the rent, etc., etc.? Nothing happened with the home. Then the "nobody's interested in your property" email. I'll leave it at this: Our experience was that our house sat empty for almost 6 months, immediately followed by the next property manager raising the asking rent by $200/month (from the asking price that SCPR set) and it was rented in 8 days! All you need to know...

This review is written for ,Jason Holmes and the star rating is based on his performance …read more I want to take a moment to thank the prue property management team for sending Jason Holmes to my home. Jason conducted an outstanding and thorough inspection, taking the time to address all of my questions and concerns with professionalism and expertise. His attention to detail and commitment to doing the job right gave me confidence that potential issues would be identified before they could become costly home repairs. Jason's professionalism, knowledge, and dedication truly demonstrate how valuable his role is in protecting and maintaining homes for both renters and homeowners. Thank you, Jason, for your exceptional service. Your hard work and commitment to quality are greatly appreciated!

If you are looking for a property manager that will communicate with you or show your house to get…read moreit rented out quickly: this is NOT the company for you. As a first time landlord I have been nothing but frustrated with this company. The onboarding girl was helpful and I thought my home was in good hands. Then came the property management side. Our initial manager assigned was okay. She had limited communication skills, but she would at least acknowledge my texts to her and overall was nice. I was very frustrated with getting a tenant initially as my home was vacant in June (prime moving time) and they put a lock box on the house and allow potential renters to view the home on a scheduled time at the potential renters leisure. The problem was that the house does not have A/C and in the middle of summer with no one living there it was getting real stuffy. They didn't even go weekly to open a window...I was told to lower the rent, and maybe that would get a renter. FINALLY after 3 months, we got a tenant. I am not allowed to contact the tenant so I would let the manager know when the pest company was showing up and all seemed okay. Then that Manager left with an email explaining she was moving on and named someone else as the new person assigned to manage the property... No one reached out until a repair was needed and it was someone different then what was told to me in the good bye email. . The dishwasher was the repair needed and they estimated $1900 from their vendor to replace it...so naturally I said No and went to home depot. The renters requested to schedule it on a Saturday, so I did. Home depot calls when they are 20 mins away, but no one at PURE works on the weekend and I am not allowed to call the tenants.... After installation no one confirmed it was done. 1 year after they moved in, they moved out. I got an email stating they were moving out, no one signed the email. I called when they held the last months rent. I was rudely told by Josh that it was in the email he sent and they hold it for owner related repairs. When I asked for an example he said things get loose...He was very rude and told me multiple times if I was not satisified I could put in my 30 day notice. I told him he clearly does not value my businees and I requested a new Manager be assigned. The next day I was sent an email from the manager at the office backing the manager who was rude to me over the phone. I put in my 30 day notice, received no confirmation and had to ask if they recived it. The tenants have now moved out and I am trying to find out what repairs they are doing that are tenant related and I am being told "the vendor is not scheduled yet" and "it has only been 3 days since move out"....Time is money....they did a walk through 2 weeks before move out, why is there no one scheduled yet???? I have also not been told when they would release the funds (the last months rent) that they held...no reply. Needless to say I found someone else to manage my property that understands the value of customer service and good communication. I am looking forward to the day I can delete all contacts out of my life related to Pure property management in Santa Rosa. Maybe the managers don't get paid enough or trained enough...I hope this rant saves someone the stress of dealing with the company.

John at Pacific Properties helped me get my rental on the market and rented very quickly. Answered…read moreall questions I had since this was my first time renting my property. Looking forward to continuing our relationship and see how they manage the rental.

Well Brad considering it took someone 2 years to respond to my review from your business it…read moreconfirms the lack of responsiveness from your company. As well as the fact that the property as I stated was not even available when I submitted my application makes no sense as to why I would have not been refunded.

W Property Management did a great job placing tenants into our property. It was a seamless…read moreexperience with a reasonable fee that took away the headache of fielding phone calls, showing the property, evaluating applications and eventually drawing up a thorough lease. I won't hesitate to do business with Kristine and her team again.

Like a lot of people our lives changed in October of 2017. We went from living in a home for over…read more31 years that we owned, to becoming renters. I feel so lucky to have met Kristine Mendez our property manager for W Property Management. She is knowledgeable and professional. She has been thoughtful and compassionate in working with us during our rebuilding process. If I needed a property managed without any reservation I would use Kristine with W Property Management.