Extremely incompetent and technologically impaired company that makes you MAIL CHECKS TO NEVADA IN…read more2024. There is a brick and mortar location in ROHNERT PARK and once I spoke with Amanda, she was very helpful.

I have had no problems with this place. They were even honest enough to let me know that I had…read moreoverpaid by 1 1/2 months of rent.

Sheila Peterson has been my realest estate guru for over 2 decades. Her knowledge of current rates…read moreis just the start. She has always had the answers to all of my questions regarding real estate lending and practices, along with current market conditions and trends. She never stops upping her knowledge base. I have had the pleasure of purchasing 4 homes with her and in between she helped use with a rental. Top notch service from this wonderful lady!!

I've had the pleasure of working with Leanna for years (since the mid-2000s!) and she is just the…read morebest. She's always professional, gets the job done without missing a beat, and genuinely cares about the people she works with. She brings such a great energy to everything she does and will go out of her way to make sure you're happy. You won't regret working with her!

We've been fortunate to live in a home managed by West County Property Management for the last year…read moreand it's been a wonderful experience! Cici is professional, communicative and prompt, everything you could ask for in a property manager. I would definitely recommend West County to any renters I know in the area.

I rented a property from Cici for a year. It was a great…read moreexperience any maintenance requests were handled in a very timely and professional way. When I started the renting process, she told me that she is there for her clients, and she kept her word till the very end . Highly recommend this company.

Pam from property management is the absolute best. She is professional, responsive, and genuinely…read morecares about both the property and the people involved. Working with her has been smooth and stress-free. Highly recommend!

If you own a home, do yourself a favor and run far away from Pamela Taeuffer. I recently stayed in…read morean Airbnb that she manages. We found a mouse or rat in the listing and found droppings. I'm a home owner, and I know that can happen in the countryside. The problem is, she never admitted they had a problem with mice - even though the property is on a "pest control plan"! She never offered even a meager refund on our $1000/nt stay. Her poor customer attitude and lack of ability to use modern technology to correspond quickly with guests was a true disappointment. I will actively avoid any property managed by her and will do my best to see her unlisted from Airbnb. Given the already low reviews, hopefully you can tell that she's not very good at her job.

I have been utilizing the services of Sonoma County Property Rentals for a little over a year now…read moreand I can honestly say that they are by far the BEST I have ever dealt with. As an owner of rental properties for more than 20 years, I have hired many property managers both in Sonoma County and other areas of California. Laura, the property manager, has been the most knowledgeable, responsive and friendliest of all the managers I have worked with. She is simply outstanding! I'm currently dealing with a difficult situation while trying to sell my property with a tenant in place. Laura has been patient and kind as well as responsive to all of my requests. I highly recommend this team to manage your rentals. Their fees are good too, lower than most!

This review is for Property Owners: My wife spoke with Chris at length about renting our house in…read moreHealdsburg. I spoke with him, too, and he came across to me as smart, competent, and very able to rent our house. This was mid-July of 2020. By December 31, his assistant, Laura, wrote us to say there wasn't interest in our house. We immediately called another property manager who genuinely couldn't understand why the house hadn't been rented. She had a signed rental contract 8 days later. Read that last sentence again. This is why I'm writing this review. During the almost 6 month period we had the house with SCPR, I received a few emails from Laura: The prospective renter wanted $ off the rent, or had some other ask. We always compromised with the request, but nothing ever happened. The house was furnished when we signed the contract with Chris. At the time he said that it added a challenge, but that they would get it done. At some point Laura indicated that, because the house was furnished, they were having a hard time finding renters. When the house was still unrented in November, my wife and I went up, packed up the furnishings and asked them to take new photos. Then came a couple more of the same asks: Would we take $ off the rent, etc., etc.? Nothing happened with the home. Then the "nobody's interested in your property" email. I'll leave it at this: Our experience was that our house sat empty for almost 6 months, immediately followed by the next property manager raising the asking rent by $200/month (from the asking price that SCPR set) and it was rented in 8 days! All you need to know...

Be careful giving them your personal information. Untrustworthy for the renters…read more If you're renting and your property management company automatically enrolls you in an RBP (Renter Benefits Package) -- push back immediately. Be very persistent, get everything in writing, and clearly state that you do not want it. In my opinion, it's not beneficial at all. Everything included in the RBP can be obtained for free elsewhere. I genuinely believe it's a scam. My experience with Pure Property Management has been, quite literally, the worst. I feel they crossed serious boundaries by using my personal information to report to credit bureaus without my permission. Even though I don't have any negative marks, I never authorized this, and they act like it's completely normal and legal. They have repeatedly refused to meet with me in person to go over their policies, and they won't clearly send them either. Instead, they hide behind emails and generic responses, clearly drafted with help from their legal team. In my experience, their policies change often, and renters are not informed when they do. It's somehow on the renter to constantly follow up and keep track of changes -- which is unreasonable. They do not work with their renters. In my opinion, they don't care, they aren't transparent, and they make things intentionally confusing. I believe they rely on sneaky practices to make quick money -- like automatically enrolling renters in the RBP and charging for it. They later changed the policy to allow renters to opt out, but never properly informed anyone that this was an option. Personally, I call it the "scam package." Based on my experience, I would avoid Pure Property Management at all costs.

I've never written a review for a landlord, let alone a positive one, but Pure has earned it. I've…read morebeen renting from Pure for over a year and unlike every other landlord I've rented from all across this great state, they respond to maintenance requests in a timely manner and they actually resolve repair issues instead of cheap temporary fixes. I feel like the reviews by people who've never actually had them as landlords should be removed, I can't figure out why their score is so low on here. I am super happy and would rent from them again.

Well Brad considering it took someone 2 years to respond to my review from your business it…read moreconfirms the lack of responsiveness from your company. As well as the fact that the property as I stated was not even available when I submitted my application makes no sense as to why I would have not been refunded.

We had Pacific Properties manage our rent property in the Rohnert Park area for a few years. We are…read morevery happy with their services. John was our Management Agent. He is very experienced working with tenants. When we decided to put the property on the market, the process of vacating the property went smoothly. We would recommend their services to other property owners.

Like a lot of people our lives changed in October of 2017. We went from living in a home for over…read more31 years that we owned, to becoming renters. I feel so lucky to have met Kristine Mendez our property manager for W Property Management. She is knowledgeable and professional. She has been thoughtful and compassionate in working with us during our rebuilding process. If I needed a property managed without any reservation I would use Kristine with W Property Management.

W Property Management did a great job placing tenants into our property. It was a seamless…read moreexperience with a reasonable fee that took away the headache of fielding phone calls, showing the property, evaluating applications and eventually drawing up a thorough lease. I won't hesitate to do business with Kristine and her team again.