Great property management! Coming off a very bad experience with another property manager, we were…read morevery concerned how things would go, but it was smooth sailing all the way! Rebecca is a great communicator, honest, and works with good contractors to get maintenance work done cheaply and well. She understood the rental market well and we could trust her advice to help us price the home to rent.

I recommend Rebecca highly. She always lists properties quickly and has strong recall for all the…read moreassociated details. She has found me outstanding tenants that work out well and are valued clients. She knows the market and has a great feel for pricing. Even stronger are her interpersonal skills and her ability to assess potential tenants to find the best, loyal and responsible people. She has a good feeling on candidates who are not strong at meeting tenant screening protocols. Rebecca is a fair and firm property manager. She maintains outstanding supervision of the rentals and has superior skills at gaining cooperation from tenants. Her completion of paperwork is remarkable. Her communication with all parties is pleasant, thorough and professional. She makes my job as a landlord much easier and I am grateful for her partnership. I have used other property managers and she is the best by far. I plan to continue to conduct business with her. There is no downside with her, her services are superior.

Be careful giving them your personal information. Untrustworthy for the renters…read more If you're renting and your property management company automatically enrolls you in an RBP (Renter Benefits Package) -- push back immediately. Be very persistent, get everything in writing, and clearly state that you do not want it. In my opinion, it's not beneficial at all. Everything included in the RBP can be obtained for free elsewhere. I genuinely believe it's a scam. My experience with Pure Property Management has been, quite literally, the worst. I feel they crossed serious boundaries by using my personal information to report to credit bureaus without my permission. Even though I don't have any negative marks, I never authorized this, and they act like it's completely normal and legal. They have repeatedly refused to meet with me in person to go over their policies, and they won't clearly send them either. Instead, they hide behind emails and generic responses, clearly drafted with help from their legal team. In my experience, their policies change often, and renters are not informed when they do. It's somehow on the renter to constantly follow up and keep track of changes -- which is unreasonable. They do not work with their renters. In my opinion, they don't care, they aren't transparent, and they make things intentionally confusing. I believe they rely on sneaky practices to make quick money -- like automatically enrolling renters in the RBP and charging for it. They later changed the policy to allow renters to opt out, but never properly informed anyone that this was an option. Personally, I call it the "scam package." Based on my experience, I would avoid Pure Property Management at all costs.

I've never written a review for a landlord, let alone a positive one, but Pure has earned it. I've…read morebeen renting from Pure for over a year and unlike every other landlord I've rented from all across this great state, they respond to maintenance requests in a timely manner and they actually resolve repair issues instead of cheap temporary fixes. I feel like the reviews by people who've never actually had them as landlords should be removed, I can't figure out why their score is so low on here. I am super happy and would rent from them again.

I moved into my property a couple years ago. And everything was seamless, we checked out the…read moreproperty the first day it was listed, extremely responsive. We were able to move into the property a week later as the management knows what they are doing and are very efficient. We are beyond happy with our place, any repairs are an email away and always done very quickly. And annual inspections are easy. Rent is paid easily on a website without having to deal with mailing anything, set up direct pay and done. We have been here 2 years, plan on staying a few more, if we were to move we would move within network of the barrett group as they make things easy. Absolutely reccomend.

We moved to Windsor three weeks ago and from the moment Vera and Halima showed us this property,…read morethey have been nothing short of professional. We had a box delivered to the property before we moved in and Vera drove over and put the box inside the house for us; such a nice gesture. We have had a few items that have needed repairs, and Vera and Halima have been such a pleasure to work with - getting things handled quickly, and responding to every text and email in a timely manner. They are truly a special team and we look forward to working with them in the years to come.

WARNING!!! Very frustrating to deal with this company…read moreIf you're an interested renter, you call the office and forwarded to a cell. No one will answer the phone. They rush you to apply online for a property you're interested in and then ask you to make the rental deposit without letting you know the high cost of making a payment online with AppFolio. Go through the rental agreement thoroughly and make sure there are no mistakes or omissions of important details. If you ask them about how often they increase rent, they'll say it's based upon n the market. Not about trying to keep excellent tenants that will properly care for and pay these exorbitantly priced old properties.

This company has the worst communication ever. Do not rent through them or entrust your home to…read morethem. You'll never be able to talk to a real person on the phone and they may be participating in fraudulent schemes.

UPDATE, from prior 5 star review! Prior property owner speaking here…read more Horrible experience! The worst. Long story, short. We ended up selling our rental property after using Dede's services. The tenant they recommended damaged, stole and absconded with prior tenants mail, which included funds. Yet Dede's defended the tenant they recommended move in.

This place sucks. They scam you on everything. All they want is their money and screw people over…read morejust to rack in their money doing absolutely nothing or finding people to fix something that's gonna cost thousands of dollars instead of a couple hundred. I had to have one of my friends do the sprinkler system on my mom's house they were managing cause they were gonna charge her $3,000 and I got someone to do it for $300. No joke. And they took my entire deposit plus an extra $6,000. My apartment was not that bad at all. I will admit it had a few things to fix but not my $2,500 deposit plus $6,000. Pretty sure it was cause they hated me and were assholes. I would NOT recommend in any way. And KEITH is the worst!!!!! Please I'm telling you, look into a different management place. I'm sure it will be better than this one by far

I rented from Ham Delles for many many years. They will look for any little thing you do so they…read morecan send you notices and letters. It's borderline harassment. You will feel on edge like you have to walk on egg shells every single day that your renting from them. It is no way to live trust me. The contractors that they hire to do repairs will fix your stuff and it will be broken again a week later. Andrea Ham is Extremely rude. Not a single ounce of politeness or respect comes from her character. She needs to retire because she obviously hates her job. Please don't rent from them.

I have lived in a lovely apartment managed by the Ham Delles Company for a little over 2 years…read more They respond promptly to service requests and provide a quality on site resident manager. The laundry area and mail boxes are located in a court like setting, surrounded by Japanese Maple and fragrant flowers with a quiet peaceful energy including park which includes park like benches to sit and relaxin. This community is located in a beautiful, downtown, historical neighborhood in the heart of Santa Rosa.

Premier Property Services in Santa Rosa, Ca is the best property management company in Sonoma…read moreCounty, CA. I have used a lot of othercompanies and they by far are the most communicative, responsive, and willing to go the extra mile to meet our needs. I think the most important thing for me as a property owner is to not be cheap and trust my team. Chelsea far exceeds my expectations to the point where I approve just anything she suggests, knowing she has my best intrerest in mind, which is taking care of my tenants and keeping those rent checks coming. The best part is they give me a end of the year and forecast my budget for the following year. This truly is a hands off approach and exactly what I need as a busy business owner and real estate investor.

I live in one of the communities that she manages for US as are HOA property manager. I do not…read morerecommend to use her or the company she manages, as she isn't on top of the properties at least the the property I bought at in Cotati! She charges a crazy amount to just manage are property. It's makes sense why she only has 1 STAR! She doesn't have the best quality of running a property, as I've heard she is also getting sued for another property she manages in Rohnert Park, ca

My wife and I have been renting a single family home for 1 year now through TASK Property…read moreManagement. The TASK staff have been very responsive and helpful with everything throughout the process (securing the lease, repairs if needed, etc.). We recommend them to anyone who reads this review.

I suppose people don't usually review property management companies, (it's not as sexy a topic as…read moreranting about sushi or cronuts), but I just can't say enough nice things about these guys, so here we go. Two years ago, my husband started a job here in Sonoma County, and was sleeping on couches and in motels, desperately searching for something, while I was waiting back in L.A. with a toddler and a newborn. Jonathan Sr. showed him a place that would've been a bit too small, but let him know about another rental that would be available soon, and hadn't come on the market yet. It ended up being perfect for us, and living here has been wonderful, due in no small part to the wonderful care TASK has taken in attending to the little & big things that come up in a 75-year old home. Jonathan and his son, Jonathan Jr., are incredibly prompt with returning calls, and all the vendors they've sent to us have been friendly and effecient. Very, very highly recommended.

As far as rental agencies go Wendy and her team at Porch Light Properties have gone above and…read morebeyond to make me feel at home in my new space. They are always very prompt to responding to any needs I may have, and I love the tech savvy way I can make my rental payments online! Cheers to you Porch Light Properties Thank you for all you do

I filled application and saw the apartment in riverside dr and we agreed to go forward…read more , Suddenly they sent me email that this apartment is not for rent any more!!!! I already informed my landlord that I am moving

Sheila Peterson has been my realest estate guru for over 2 decades. Her knowledge of current rates…read moreis just the start. She has always had the answers to all of my questions regarding real estate lending and practices, along with current market conditions and trends. She never stops upping her knowledge base. I have had the pleasure of purchasing 4 homes with her and in between she helped use with a rental. Top notch service from this wonderful lady!!

I've had the pleasure of working with Leanna for years (since the mid-2000s!) and she is just the…read morebest. She's always professional, gets the job done without missing a beat, and genuinely cares about the people she works with. She brings such a great energy to everything she does and will go out of her way to make sure you're happy. You won't regret working with her!