I recommend Rebecca highly. She always lists properties quickly and has strong recall for all the…read moreassociated details. She has found me outstanding tenants that work out well and are valued clients. She knows the market and has a great feel for pricing. Even stronger are her interpersonal skills and her ability to assess potential tenants to find the best, loyal and responsible people. She has a good feeling on candidates who are not strong at meeting tenant screening protocols. Rebecca is a fair and firm property manager. She maintains outstanding supervision of the rentals and has superior skills at gaining cooperation from tenants. Her completion of paperwork is remarkable. Her communication with all parties is pleasant, thorough and professional. She makes my job as a landlord much easier and I am grateful for her partnership. I have used other property managers and she is the best by far. I plan to continue to conduct business with her. There is no downside with her, her services are superior.

Great property management! Coming off a very bad experience with another property manager, we were…read morevery concerned how things would go, but it was smooth sailing all the way! Rebecca is a great communicator, honest, and works with good contractors to get maintenance work done cheaply and well. She understood the rental market well and we could trust her advice to help us price the home to rent.

This review is written for ,Jason Holmes and the star rating is based on his performance …read more I want to take a moment to thank the prue property management team for sending Jason Holmes to my home. Jason conducted an outstanding and thorough inspection, taking the time to address all of my questions and concerns with professionalism and expertise. His attention to detail and commitment to doing the job right gave me confidence that potential issues would be identified before they could become costly home repairs. Jason's professionalism, knowledge, and dedication truly demonstrate how valuable his role is in protecting and maintaining homes for both renters and homeowners. Thank you, Jason, for your exceptional service. Your hard work and commitment to quality are greatly appreciated!

If you are looking for a property manager that will communicate with you or show your house to get…read moreit rented out quickly: this is NOT the company for you. As a first time landlord I have been nothing but frustrated with this company. The onboarding girl was helpful and I thought my home was in good hands. Then came the property management side. Our initial manager assigned was okay. She had limited communication skills, but she would at least acknowledge my texts to her and overall was nice. I was very frustrated with getting a tenant initially as my home was vacant in June (prime moving time) and they put a lock box on the house and allow potential renters to view the home on a scheduled time at the potential renters leisure. The problem was that the house does not have A/C and in the middle of summer with no one living there it was getting real stuffy. They didn't even go weekly to open a window...I was told to lower the rent, and maybe that would get a renter. FINALLY after 3 months, we got a tenant. I am not allowed to contact the tenant so I would let the manager know when the pest company was showing up and all seemed okay. Then that Manager left with an email explaining she was moving on and named someone else as the new person assigned to manage the property... No one reached out until a repair was needed and it was someone different then what was told to me in the good bye email. . The dishwasher was the repair needed and they estimated $1900 from their vendor to replace it...so naturally I said No and went to home depot. The renters requested to schedule it on a Saturday, so I did. Home depot calls when they are 20 mins away, but no one at PURE works on the weekend and I am not allowed to call the tenants.... After installation no one confirmed it was done. 1 year after they moved in, they moved out. I got an email stating they were moving out, no one signed the email. I called when they held the last months rent. I was rudely told by Josh that it was in the email he sent and they hold it for owner related repairs. When I asked for an example he said things get loose...He was very rude and told me multiple times if I was not satisified I could put in my 30 day notice. I told him he clearly does not value my businees and I requested a new Manager be assigned. The next day I was sent an email from the manager at the office backing the manager who was rude to me over the phone. I put in my 30 day notice, received no confirmation and had to ask if they recived it. The tenants have now moved out and I am trying to find out what repairs they are doing that are tenant related and I am being told "the vendor is not scheduled yet" and "it has only been 3 days since move out"....Time is money....they did a walk through 2 weeks before move out, why is there no one scheduled yet???? I have also not been told when they would release the funds (the last months rent) that they held...no reply. Needless to say I found someone else to manage my property that understands the value of customer service and good communication. I am looking forward to the day I can delete all contacts out of my life related to Pure property management in Santa Rosa. Maybe the managers don't get paid enough or trained enough...I hope this rant saves someone the stress of dealing with the company.

After an unpleasant experience with a prior management company I'm happy to have found the team of…read moreVera and Halima. Their trustworthiness and integrity are not often found in the property management business. They take care of everything once you set up certain parameters at the outset. Timely monthly accounting statements always provided. Very responsive, even if necessary on weekends. Their fees are reasonable for the excellent work they provide. They use a roster of vendors and tradespeople which they have developed over the years for any work necessary on your rental, as well as monitoring the work done. Instead of using a competing corporate type operation I highly recommend supporting this local business, you won't go wrong.

I have had The Barrett Group as my property manager for over 4 years. Vera is amazing. She and…read moreHalima always get back to me in a timely fashion when I have an issue. They have done everything I asked. I couldn't ask for more!

Their realtors are just an unresponsive as the reviews suggest their property management team to…read morebe. Have been waiting weeks on disclosures for a property they have listed. I wonder if their client/homeowner is aware of their lack of professionalism? All we keep saying to ourselves is "they must not be too eager to sell this property. There's either something they want to hide or the realtor is just horrible". In either case, the lack of response is simply unacceptable. Pretty sad.

WARNING!!! Very frustrating to deal with this company…read moreIf you're an interested renter, you call the office and forwarded to a cell. No one will answer the phone. They rush you to apply online for a property you're interested in and then ask you to make the rental deposit without letting you know the high cost of making a payment online with AppFolio. Go through the rental agreement thoroughly and make sure there are no mistakes or omissions of important details. If you ask them about how often they increase rent, they'll say it's based upon n the market. Not about trying to keep excellent tenants that will properly care for and pay these exorbitantly priced old properties.

UPDATE, from prior 5 star review! Prior property owner speaking here…read more Horrible experience! The worst. Long story, short. We ended up selling our rental property after using Dede's services. The tenant they recommended damaged, stole and absconded with prior tenants mail, which included funds. Yet Dede's defended the tenant they recommended move in.

This place sucks. They scam you on everything. All they want is their money and screw people over…read morejust to rack in their money doing absolutely nothing or finding people to fix something that's gonna cost thousands of dollars instead of a couple hundred. I had to have one of my friends do the sprinkler system on my mom's house they were managing cause they were gonna charge her $3,000 and I got someone to do it for $300. No joke. And they took my entire deposit plus an extra $6,000. My apartment was not that bad at all. I will admit it had a few things to fix but not my $2,500 deposit plus $6,000. Pretty sure it was cause they hated me and were assholes. I would NOT recommend in any way. And KEITH is the worst!!!!! Please I'm telling you, look into a different management place. I'm sure it will be better than this one by far

W Property Management did a great job placing tenants into our property. It was a seamless…read moreexperience with a reasonable fee that took away the headache of fielding phone calls, showing the property, evaluating applications and eventually drawing up a thorough lease. I won't hesitate to do business with Kristine and her team again.

Like a lot of people our lives changed in October of 2017. We went from living in a home for over…read more31 years that we owned, to becoming renters. I feel so lucky to have met Kristine Mendez our property manager for W Property Management. She is knowledgeable and professional. She has been thoughtful and compassionate in working with us during our rebuilding process. If I needed a property managed without any reservation I would use Kristine with W Property Management.

I rented from Ham Delles for many many years. They will look for any little thing you do so they…read morecan send you notices and letters. It's borderline harassment. You will feel on edge like you have to walk on egg shells every single day that your renting from them. It is no way to live trust me. The contractors that they hire to do repairs will fix your stuff and it will be broken again a week later. Andrea Ham is Extremely rude. Not a single ounce of politeness or respect comes from her character. She needs to retire because she obviously hates her job. Please don't rent from them.

I have lived in a lovely apartment managed by the Ham Delles Company for a little over 2 years…read more They respond promptly to service requests and provide a quality on site resident manager. The laundry area and mail boxes are located in a court like setting, surrounded by Japanese Maple and fragrant flowers with a quiet peaceful energy including park which includes park like benches to sit and relaxin. This community is located in a beautiful, downtown, historical neighborhood in the heart of Santa Rosa.

My wife and I have been renting a single family home for 1 year now through TASK Property…read moreManagement. The TASK staff have been very responsive and helpful with everything throughout the process (securing the lease, repairs if needed, etc.). We recommend them to anyone who reads this review.

I suppose people don't usually review property management companies, (it's not as sexy a topic as…read moreranting about sushi or cronuts), but I just can't say enough nice things about these guys, so here we go. Two years ago, my husband started a job here in Sonoma County, and was sleeping on couches and in motels, desperately searching for something, while I was waiting back in L.A. with a toddler and a newborn. Jonathan Sr. showed him a place that would've been a bit too small, but let him know about another rental that would be available soon, and hadn't come on the market yet. It ended up being perfect for us, and living here has been wonderful, due in no small part to the wonderful care TASK has taken in attending to the little & big things that come up in a 75-year old home. Jonathan and his son, Jonathan Jr., are incredibly prompt with returning calls, and all the vendors they've sent to us have been friendly and effecient. Very, very highly recommended.

I filled application and saw the apartment in riverside dr and we agreed to go forward…read more , Suddenly they sent me email that this apartment is not for rent any more!!!! I already informed my landlord that I am moving

My fiance and I went to a showing and there was one other applicant when we arrived. Wendy had…read moreclearly selected the other party as the tenant beforehand. Wendy herself was condescending and frigid, and shooed us out the door. Waste of time.

HPI Property is an amazing company. I have with been with them for several years and different…read moreproperties. We've had such a great experience with this property management team. They are professional, responsive, and genuinely care about the people they work with. Any time we've had a question or issue, it's been handled quickly and without stress. They communicate clearly, follow through on what they say, and make everything feel easy, which is rare these days. It's obvious they know what they're doing and actually take pride in their work. If you're looking for a property manager you can trust and not constantly worry about, I can't recommend them enough

Sheila Peterson has been my realest estate guru for over 2 decades. Her knowledge of current rates…read moreis just the start. She has always had the answers to all of my questions regarding real estate lending and practices, along with current market conditions and trends. She never stops upping her knowledge base. I have had the pleasure of purchasing 4 homes with her and in between she helped use with a rental. Top notch service from this wonderful lady!!