After an unpleasant experience with a prior management company I'm happy to have found the team of…read moreVera and Halima. Their trustworthiness and integrity are not often found in the property management business. They take care of everything once you set up certain parameters at the outset. Timely monthly accounting statements always provided. Very responsive, even if necessary on weekends. Their fees are reasonable for the excellent work they provide. They use a roster of vendors and tradespeople which they have developed over the years for any work necessary on your rental, as well as monitoring the work done. Instead of using a competing corporate type operation I highly recommend supporting this local business, you won't go wrong.

I have had The Barrett Group as my property manager for over 4 years. Vera is amazing. She and…read moreHalima always get back to me in a timely fashion when I have an issue. They have done everything I asked. I couldn't ask for more!

This review is written for ,Jason Holmes and the star rating is based on his performance …read more I want to take a moment to thank the prue property management team for sending Jason Holmes to my home. Jason conducted an outstanding and thorough inspection, taking the time to address all of my questions and concerns with professionalism and expertise. His attention to detail and commitment to doing the job right gave me confidence that potential issues would be identified before they could become costly home repairs. Jason's professionalism, knowledge, and dedication truly demonstrate how valuable his role is in protecting and maintaining homes for both renters and homeowners. Thank you, Jason, for your exceptional service. Your hard work and commitment to quality are greatly appreciated!

I've never written a review for a landlord, let alone a positive one, but Pure has earned it. I've…read morebeen renting from Pure for over a year and unlike every other landlord I've rented from all across this great state, they respond to maintenance requests in a timely manner and they actually resolve repair issues instead of cheap temporary fixes. I feel like the reviews by people who've never actually had them as landlords should be removed, I can't figure out why their score is so low on here. I am super happy and would rent from them again.

I recommend Rebecca highly. She always lists properties quickly and has strong recall for all the…read moreassociated details. She has found me outstanding tenants that work out well and are valued clients. She knows the market and has a great feel for pricing. Even stronger are her interpersonal skills and her ability to assess potential tenants to find the best, loyal and responsible people. She has a good feeling on candidates who are not strong at meeting tenant screening protocols. Rebecca is a fair and firm property manager. She maintains outstanding supervision of the rentals and has superior skills at gaining cooperation from tenants. Her completion of paperwork is remarkable. Her communication with all parties is pleasant, thorough and professional. She makes my job as a landlord much easier and I am grateful for her partnership. I have used other property managers and she is the best by far. I plan to continue to conduct business with her. There is no downside with her, her services are superior.

Great property management! Coming off a very bad experience with another property manager, we were…read morevery concerned how things would go, but it was smooth sailing all the way! Rebecca is a great communicator, honest, and works with good contractors to get maintenance work done cheaply and well. She understood the rental market well and we could trust her advice to help us price the home to rent.

Sheila Peterson has been my realest estate guru for over 2 decades. Her knowledge of current rates…read moreis just the start. She has always had the answers to all of my questions regarding real estate lending and practices, along with current market conditions and trends. She never stops upping her knowledge base. I have had the pleasure of purchasing 4 homes with her and in between she helped use with a rental. Top notch service from this wonderful lady!!

I've had the pleasure of working with Leanna for years (since the mid-2000s!) and she is just the…read morebest. She's always professional, gets the job done without missing a beat, and genuinely cares about the people she works with. She brings such a great energy to everything she does and will go out of her way to make sure you're happy. You won't regret working with her!

My husband and I live out of state in Oregon and when we decided to rent out our house in Santa…read moreRosa, we asked around the neighborhood and were pointed towards NBPM. We were only in town for a few weeks so we needed to make a decision quickly but still feel confident that we were doing the right thing. We ultimately hired Laura from Northbay to watch over our house while we are away. She has held our hands through remodels, leaks, termites, drought fighting yard solutions etc. We are on our 3rd tenant (and 4th year? I think)...and the house looks as great as when it was first remodeled. Obviously Laura has helped ensure that we have great tenants as well as a fair rate. I can't give them 6 stars or else I would. We are 700 miles away and don't have to do much other than receive a check and answer a few questions once in awhile. If that's not great customer service, then I don't know what is :) Hire them! Trust me!

Their realtors are just an unresponsive as the reviews suggest their property management team to…read morebe. Have been waiting weeks on disclosures for a property they have listed. I wonder if their client/homeowner is aware of their lack of professionalism? All we keep saying to ourselves is "they must not be too eager to sell this property. There's either something they want to hide or the realtor is just horrible". In either case, the lack of response is simply unacceptable. Pretty sad.

We met Lisa through a referral and we're glad we did. We were in a tough situation and Lisa and…read moreJustin did the heavy lifting for us. We've now known, and use Lisa , for the past 5 years and I would happily recommend her and Justin for any leasing situation you have.

Lisa knows her stuff, onboarding was fantastic as she recommended all the right things for us to…read morefix before renting out our property. She secured perfect tenant placing whom we've had for almost 3 thankful years thus far. She and Justin are a very responsive team to issues that crop up, both small and big. It took me forever to write a review maybe because we want Lisa's property management service all to ourselves. ;) Half kidding, she and team do a really good job and keep our books clean with all the receipts and statements she regularly keeps in portal. Glad we went with Lisa!

Ren is easily the best property manager I've ever dealt with. He's very prompt, on top of repairs,…read moreknows the law, understands frustrations and is empathetic towards my concerns. There have been a couple times that we didn't see eye to eye - like every other two people in the world, you are not always going to get along 'swimmingly' with the person you pay rent too. The beauty of this guy is he holds no grudges, if I have an issue, or even better if my lame bank takes 2 weeks to mail an automatic rent payment every month, he will text me and let me know to drop off a payment ASAP before I get hit with a late fee. I send my rent the 20th of the prior month that's how crappy my bank service is Lol - there are other benefits to staying there. He has been excellent and I wish him success in all of his future endeavors.

We have rented in three different states from multiple management companies and Ren at RTB has been…read moreone of the best to work with! He couldn't have been more helpful and responsive in the 14 month we rented a home managed by him. When there were repeated issues with the air conditioning during a heat wave, he had someone come out immediately, same story when an electrical outlet in the kitchen stopped working. When we had a concern about a deadbolt on a door, he came and replaced it himself ASAP. He was always pleasant, friendly, professional and a great communicator. I highly recommend Ren and RTB property management!

UPDATE, from prior 5 star review! Prior property owner speaking here…read more Horrible experience! The worst. Long story, short. We ended up selling our rental property after using Dede's services. The tenant they recommended damaged, stole and absconded with prior tenants mail, which included funds. Yet Dede's defended the tenant they recommended move in.

This place sucks. They scam you on everything. All they want is their money and screw people over…read morejust to rack in their money doing absolutely nothing or finding people to fix something that's gonna cost thousands of dollars instead of a couple hundred. I had to have one of my friends do the sprinkler system on my mom's house they were managing cause they were gonna charge her $3,000 and I got someone to do it for $300. No joke. And they took my entire deposit plus an extra $6,000. My apartment was not that bad at all. I will admit it had a few things to fix but not my $2,500 deposit plus $6,000. Pretty sure it was cause they hated me and were assholes. I would NOT recommend in any way. And KEITH is the worst!!!!! Please I'm telling you, look into a different management place. I'm sure it will be better than this one by far

This review is long overdue. After selling my first home with Kimberly and James, I was in the…read moremarket for a new home. Since everything had gone so well with selling my home with Kimberly and James. I decided to have them help me find my new home as well. This was not an easy task because the market was incredibly tough. And I am a very picky person. Kimberly and James have true grit! They have unwavering values. Through it all they displayed loyalty, commitment and honesty. They were there for me every step of the way. Every question and every issue, from inspection and negotiation to lifting contingencies and getting the keys to my new home... they were there! I HIGHLY RECOMMEND THEM!!!

I cannot recommend Kimberly highly enough! As a long-distance buyer relocating from Boston to Santa…read moreRosa, I needed a realtor who could handle all the challenging homebuying logistics in California--and Kimberly exceeded every expectation. During my initial weekend visit, she quickly understood my preferences and helped me narrow down my search. When a promising property came on the market after I returned to Boston, she provided such a thorough video tour that I felt like I was walking through it myself. Her responsiveness, knowledge, and genuine care made what could have been a stressful process remarkably smooth. Kimberly truly went above and beyond at every turn. She coordinated inspections, arranged for deep cleaning before my move-in, signed for my new bed delivery and setup, and even agreed to receive my car delivery over the Christmas holidays. As a newcomer to California, I was overwhelmed with logistics, but she guided me through everything from acquiring insurance in a fire-risk area to understanding the nuances of Oakmont Village's different sub-HOA requirements. She connected me with reliable inspectors, contractors/handymen, and service providers, drawing on her extensive network and experience flipping homes with her husband. Whether answering questions herself or quickly connecting me with the right expert, her follow-through was impeccable. If you're buying a home--especially from out of state--Kimberly is the best!