We called this shop looking for a specific supplement for our very allergic dog. The lady who…read moreanswered the phone informed us that they did not carry the supplement brand we were looking for but that they had others and that they have an in-house pet dietitian that could help answer our questions. We took a drive over and met Alan, the dietitian. He was knowledgeable and friendly and recommended a supplement and that we switch our dog from home made food to raw food as it may be helpful. He also recommended we get our pet tested for allergies so we can find out what exactly he is allergic to. We are very dedicated pet parents and have four pups that we care for as they are our family. I like that this shop has so much healthy food options, supplements and treats for our pups should we decide to buy their food instead of making it ourselves. I believe they would advise us moving forward on taking care of our fury family members. Happy to have this family owned and run business in the community. We took home some supplements and local suppliers raw food for our itchy boy. Keeping our fingers (and paws) crossed that we see some improvement soon.

I LOVE this shop! I come here anytime I need to refill my pets food/snacks. There are so many…read morehealthy options inside the store, but don't let that overwhelm you! The family that works there is always so helpful and ready to provide tailored recommendations for your fur baby's needs. ANDREW seems to always be there when I shop on Sundays and he's always so helpful and kind! Everyone I met so far is great, and my dog/cats LOVE pretty much everything I bring from here! My PICKY senior dog, who normally doesn't eat kibble on her own, LOVES their freeze dried foods! Can't recommend enough!!

Loved it! Small place but has what you need to start off. The guy is supper friendly and…read moreinformative.

I've had a positive experience going to this feed . Definitely going back to get my dogs vaccines…read morethe owner and son are very helpful.

They gave me exvellent customer service on Everything I needed fir my new fish tank!…read more Alexis and his team are Amazing!!! Thank you

I placed an online order for some turtle food and when I arrived my two item order was not fully…read morefulfilled but after some negotiation we got it fixed and I was on my way. I wish the online app gave better inventory because I would've made that same order elsewhere. Now I have to place another order soon to make sure my turtle has food before he hibernates for the winter. They have all kinds of things for many different pets but I didn't wonder around. I was there for a pickup for my ordered goods. The have a large parking area if you want to check them out.

I called to ask if they have fresh water snails in stock. The man on the phone says just come. I…read moreask again, same response " just come in!" I drive down with my kid, who was excited to get some stuff for his tank and they're closed. Such a waste of time. I will never be back.

Great product, great service!! Love supporting small businesses. Owner took the time to explain…read moreproducts, he even gave me a gift for my cat. Very thoughtful!

Zotz absolutely LOVES to visit his friends at PetsMart Whittier. Zotz is an angel (but also a…read morehandful) and the staff is so accommodating and loving to him. Normally I'm not a fan of chain businesses... but the staff here is what makes this place run. Thanks for giving me peace of mind while I'm at work or DJing and knowing my baby is taken care of. Ya'll deserve raises!!

This is for their customer service! I have to just say most of the cashiers that work here are…read morevery arrogant, unprofessional, unfriendly, and rude they have zero customer service whatsoever. They are all young I'm assuming probably in their mid twenties to 30s. I only come to this location when I'm in a hurry but I prefer to go to Petco in La Habra. It's unfortunate that the manager does not take the time to read any of these negative reviews consisting of many different topics that are dissatisfying to the public!!

South was amazing. Answered all my questions. I'm very kind my son and all his questions Very…read moreknowledgeable . Great experience.

Awesome reptile shop located decently close by my work place so I can swing by if I'm in need of…read morefeeders and don't wanna go to a major pet shop retailer. There's street parking and some private parking lots nearby. Staff is super friendly and helpful and they have a good selection of reptiles as well as some invertebrates (tarantulas and jumping spiders). I got to see a large tegu there and based on the enclosure and pictures, it seems that the owner has a rhino iguana! Neat! Lots of bearded dragons of varying ages and morphs are available. They have leopard geckos, tortoises, and ball pythons, of course. Also in various ages and morphs. There was also a blue tongue skink that I was eyeing and considering...very fairly priced too! They also have some reptiles you don't commonly see either such as Tokay geckos, various chameleons, tree frogs and dart frogs, Giant Day geckos, and some beautiful melanistic jeweled lacerta lizards! Based on pictures on Yelp they've had uromastyx and fire belly skinks too. I believe I got a chance to speak to the owner and he's super friendly and knows his stuff. They've had crocodile skinks too! One of the few places nearby that sells silk worms as feeders ($1.50 each, great treat feeder) and have fair prices for their other feeders as well ($1 - 12-15 crickets depending on size, etc.). I got some silk worms, super worms, and crickets, but they also have mice/pinkie feeders, meal worms, dubias, wax worms, etc. I gotta say that their super worms are very SUPER. Huge and juicy, definitely more sizeable than the ones I get online. I can see that there's oats and corn in their food/substrate too so you know they're nicely gut loaded. They take Zelle here too and they do TikTok lives for their social media. My new go to spot for some treats for my beardie son, Sambal and I'm keeping an eye on their social media if some new cool herps come in!

We bought a Lutino Dusky Conure here. The owner is very nice and knowledge. Our bird, Kiwi is doing…read moregreat .

I haven't written a review for many years but I felt the need to write this one. I was hesitant to…read morebring my birds in for grooming based on the bad reviews from yelp but I was fooled by some positive reviews so I decided to take the chance. My worst biggest mistake and I regret so much. The woman appeared very rude and distressed by just walking into her store. I told her my birds had never been groomed and before I finished my sentence further she grabbed the first bird. She grabbed the bird in the most horrific way, she was literally strangling the bird. I was about to stop her but she quickly grabbed her dirty scissors and clipped off the bird feathers. It was too late for me to change my mind. She then proceeded to clip the nails. I told her not to clip it too short because this is the first time the birds being groomed. She lectured me about the numbers of years she was in business and never hurt a bird. Ok i trusted her. Guess what, both of my babies birds (2 of them), both of their feet were bleeding. She proceeded to have the attitude to tell me, oh when the birds bleed i could put this to stop the bleeding. Ok. Great. I was thinking madly "That's what I DON't WANT TO HAPPEN SO I BROUGHT THEM TO YOU TO DO IT FOR CAREFULLY BUT YOU FAILED!! " She told me everything is fine until I brought the birds home that night. She must had yanked on one of the bird's legs so hard or severely injured it in some ways that he couldn't stand on his foot anymore. He was in so much pain and distressed he pecked off his feathers and appeared half dead. Both birds were so traumatized and distressed they didn't want to eat or make any sound. They never acted this way. It broke my heart. I was so mad at myself for not trusting the negative reviews from those yelpers. It had been several days and he still couldn't put his foot down. He kept tugging it in his body and standing on one foot. He might be handicapped for life or he might die. How can someone own a pet shop but have no heart in caring for them? If only if she could be more gentle in handling those tiny fragile birds then my babies wouldn't have to suffer this much. I don't care how many years she told me but seeing how she treated my birds this way, her number years of experience just went into the toilet. I really feel sorry for those birds that are currently in her care. I dont trust her anymore to even buy a bird from her. My review is as true as possible and if you are a birds lover, i hope you don't have to go through what I went through if you still decided to go there. And if you are the woman reading this, I hope you have some moral values in caring for those birds. To you they might just be another bird but to others, they are their babies. Handle with care please!!

Horrible attitude from this lady. My son simply walked in asking for a rescue for my neighbors cat…read more(neighbor died) and this lady answered rudely that she already has 50 cats and he just has 1. Mind you, not his cat, he was trying to find some help since the owner died and neighbors dogs are trying to attack it. She could've gave him information on where or how to proceed or simply not give attitude.

Love this idea place and their devotion to helping cats. The donation tables and bake sales are…read moregreat. Great products too.

Best of the best. Has everything for reptiles lovers…read more Amazing helpful service. Got beautiful sulcata tortoise, and beautiful baby girl bearded dragon. Recommend this place

I have been to this place a few times and every time I leave sad. Much of the animals are neglected…read moreand not properly cared for. They are stressed, diseased, malnourished, kept in dirty tanks ALWAYS. I noticed various animals in shedding w no humid area to help them shed. The place is always dusty and dirty. Lot of the animals aren't even for sale and are used for breeding also in poor environment's. Came for basic supplies but did not want to give my money to this business. I would nvr get an animal from here bc ik its coming sick. It's disappointing bc they do have potential. They have a wide variety of animals and have the space to sell more supplies. Even the tanks they were selling were dirty w dust and webs inside and out. The only reason I gave two stars is due to the variety of animals they had. Too bad most are half dead and living in poor environment's that could easily be upgraded. Have nvr been in a reptile store as smelly as this one either (a big tell of their level of care).

My dogs will not be separated, not on a walk, not for a nap, not for a class, not for a Vet…read moreappointment not even for a bath! This place is perfect, my pups get anxiety when separated, here they can bathe right next to each other without losing sight of one another. I have tried at other groomers but my Frankie freaks out. This has been my savior, my pups stay put, get washed and vamonos! All done! Everything you need is here soap, shampoo, perfume, brushes, dryer, and towels. Customer service is also always great! I love when my babies come here and get all fluffed up!! Thank you!! Remember to adopt don't shop!

They were amazing!! I found a stay huskie and needed food. They provided me great information and…read morebest dog food for him. They were compassionate and caring