1. Birds Love US

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Whittier, CA

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Birds Love US

3.7 (87 reviews)
Closed • Closed

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Rest in peace Bluey

THIS PLACE MUST BE SHUT DOWN!!!! I purchased a bird from this place last month! I ABSOLUTELY REGRET NOT COMING ON HERE TO READ REVIEWS FIRST! This poor bird didnt even live for 24 hours!!! I purchased him in the early evening and the bird was dead by the morning. He must've died overnight. NOTHING AT ALL WENT WRONG on my end, I followed all instructions!! I took the deceased bird back to the owner like she asked me to so she can get an autopsy performed and I have yet to hear from her, it's been weeks! She seems to think something went wrong on my end but I have proof of how everything went that evening I brought him home. My family and I were thrilled to have a 2nd bird. It was so very heartbreaking and devastating to find him dead the next morning. My other bird has been perfectly fine and Ive had her for a whole year! Seems like the rude owner doesnt want to take accountability for selling birds that dont live long! I'm unsure of why this bird died but according to the owner, her "friend" will perform the autopsy AND I GUESS IM SUPPOSE TO TRUST THEM! yeah right!! I will never get the truth about why my poor bird died so sudden. This was a traumatic experience and so very sad for the bird in the end. Let me also add the first red flag should have been the condition of this business! These birds live in filth!! I can only imagine the hell theyre going through during the hot summer days!!! THESE BIRDS NEED TO HE SAVED!!!!

Ann T.

NO PICS INSIDE, as what the sign states outside. I can sort of see why. To put it, it's not the most cleanest and quite cluttered. There's only some parts of the shop open to the public. No part of the large building inside toward the side, just a bit of the front area. Quite dusty and I noticed a Christmas tree completely engulfed in cobwebs. It gets quite warm in there too, despite the fans (blowing up dust as well, so if you have asthma or allergies may not be the best place to be). It's mostly the common pet birds, but I did see some fancier finches. I'm sure the owners are quite knowledgeable as they were having an in depth conversation with one of the customers regarding a bird's diet. Maybe as a reptile person I can't comment as much, but the experience was a bit disappointing with how neat the building looks like on the outside.

Awful living conditions for these birds. I was able to take one picture indoors. everything is covered in feathers, bird droppings, discarded food, and dust. there are cobwebs everywhere and staff are rude. the birds have nearly no room to fly around. this is animal abuse. do not support this business.

Jessica S.

We are so happy we found this place!! My husband wanted to purchase a bird for his mother, and Michelle (the owner) was SO helpful in guiding us towards the perfect fit for her. We chose a cockatiel baby, just over 3 months old. Michelle takes such good care of her birds, and you can definitely tell. We are so happy with the service, care and knowledge from Michelle, that we decided we will get ourselves a little baby also! My husband is getting me a green cheek conure baby for my birthday this month Here is a pic of the beautiful cockatiel baby we adopted, named Lemmy. I never realized what a difference hand raising babies could make, he is the sweetest most loving little guy. He has brought much joy to my mother in law. Thank you again, and see you soon!

I got this sweet little parrot from Birds Love Us.  Totally hand tamed.  This cutie loves to cuddle, whistle, and laugh.

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1 month ago

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1 month ago

Owner Michelle is very knowledged about Birds, fair with their prices on all feed and great with grooming my bird.

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4 months ago

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2 months ago

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3 months ago

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1 month ago

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2 years ago

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10 months ago

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11 months ago

We bought a Lutino Dusky Conure here. The owner is very nice and knowledge. Our bird, Kiwi is doing great .

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1 year ago

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1 year ago

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1 year ago

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1 year ago

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8 months ago

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10 months ago

Horrible service trying to ask questions and they are a smart ass and rude. Will take my money somewhere else. People are rude.

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2 years ago

Walk in grooming for nails and beaks and wings. Reasonably priced. Large bird selection. Vast accessories to choose from

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4 years ago

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1 year ago

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2 years ago

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3 years ago

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3 years ago

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2 years ago

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2 years ago

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6 years ago

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3 years ago

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6 years ago

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3 years ago

Michelle is very nice and knowledge. She is patient too. Whenever I go into the shop, she is working hard. Always moving.

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4 years ago

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2 years ago

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7 years ago

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8 years ago

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5 years ago

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5 years ago

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5 years ago

I love this place, I purchased 8 parakeet and I purchased 4 more, great and friendly. Ask any questions and you'll get the right answer.

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6 years ago

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7 years ago

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6 years ago

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9 years ago

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6 years ago

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15 years ago

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Review Highlights - Birds Love US

“We are so happy with the service, care and knowledge from Michelle, that we decided we will get ourselves a little baby also!”

Mentioned in 11 reviews

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Petco

Petco

(165 reviews)

I visited a friend the other day and stopped in to Petco with her. I'm not from the area and am a…read morebig fan of tarantulas and regardless of what pet store I'm at I usually gravitate to them. So I see they have a handful of tarantulas and I want to get one. I flagged down an employee who sed only the manger could help me with the animal. Ok never had that problem anywhere else but ok. So he says he'll be right with me... we wander and wait for almost 20 min. Manager comes over and says I see you're interested in getting one of our tarantulas. I say yes and he proceeds to say "unfortunately we are done selling animals for the night and that I'd have to come back tomorrow". I literally was like are you joking?! He sed no I'm not I just used the last of my time to help someone with a hamster and I have to tend to the animals in the back befor I run out of time. It was only 7:15pm. They close at 9pm. I asked if someone else could help me. He sed no because no one there is trained to handle the animals. (I've quite literally purchased animals 10 min before closing and someone anyone has always helped me) I asked if I could purchase the tarantula and then retrieve it on my own if they unlocked and gave me a box he sed "Sorry no we don't allow that" (Again I've done it befor multiple times-sometimes because an employee was terrified of touching the spiders) So I leave annoyed and confused and kinda ticked off that I waited when I was told I was gonna be helped. Didnt think I was gonna be back the next day but there I was picking up dog food bright and early with my friend and we stop in again. I walk up to Franco and ask if he could help me out with the purchase of an animal. "No problem" he says. Another employee helps me with filling out paperwork and Franco asks if I have the proper set up. I let him know I'm a keeper of Ts as I call them and he lets me know he's the general manager. So I ask him some questions regarding the day before. I told him it would've taken not even 5 mins to collect the tarantula cause at that very moment the employee who helped me with paper work came back in less than 5min with the T I requested and sed she was so calm and cooperative. He apologized for the employees rudeness and lack of customer service aswell as for me having to come all the way back out (I live near west la). Franco was a pleasant delight and cause of him I WILL be back! :) (FYI THE STARS ARE FOR FRANCO! )

Customers beware…read more Ever since manager La Shaan left, this Petco grooming salon seems to be falling apart. I was nervous about booking my dog's first appointment without her regular groomer. Before scheduling, I spoke with Samantha, who reassured me that she remembered my dog and knew how her previous groomer always groomed her. That gave me enough confidence to book. On the day of the appointment, I spoke directly with her and we specifically agreed not to shave my dog down. I asked for about an inch off all over and explained that I understood if her underside needed to be shaved because I had felt a few mats there. That was the only area I expected to be shaved. Instead, I picked up my dog hours early to find she had been given a full buzz cut. The only fur left was on her tail (which still had mats) and a rounded "dome" on her head. There was no blending, tapering, or feathering just harsh, blunt transitions between her body, tail, and head. I was honestly shocked. After processing what happened, I called to speak with a manager and hopefully find a resolution. I ended up speaking with Franco. Rather than trying to understand my concerns, his responses felt dismissive and argumentative. He repeatedly asked questions like, "Is that okay, or is that not okay?" when I simply agreed to wait for a callback. He told me someone would follow up within 20 minutes, but that turned into well over an hour. When he finally called back, I was told there was nothing they could do because I had supposedly "agreed to shave her." WhenI specifically emphasized that I didn't want her shaved down, only trimmed by about an inch, except for the underside if necessary due to matting. Samantha had even tried to convince me to shave her beforehand, and I clearly declined. Mistakes happen, but what really disappointed me was the complete lack of accountability and customer service afterward. Instead of listening or trying to make things right, they dismissed my concerns. I won't be returning, and I can't recommend this grooming salon. Save yourself the disappointment and take your pet somewhere that values communication and stands behind its work.

PetSmart

PetSmart

(177 reviews)

I been a regular customer for the last couple years always bringing my dog to get her/he there…read moregrooming. Pick up my dog around 5pm the store was a bit empty ** Grooming Staff they are amazing ladies super nice ** When I went to the cashier to pay for my dog grooming bill. He kept coughing, sneezing, touching everything well sick. Didn't have no mask on, the other customers behind me where stepping back because they didn't even want to get sick He was laughing like he didn't care, like ya im sick haha, I didn't see no wipes that he use to wrap all the gems down

What is Scott's problem? Is he ok? I went in to the store today, after waiting 3+ hours for my…read moreonline order that was never picked... problem #1. Literally just a bag of litter. So I took my litter up to the cashier and explained the situation (she was so sweet), she was asking Scott for help and he is just so dismissive and rude. Literally wasn't doing anything else besides standing by the entrance and looking out the door???? She had to ask for help again because his instructions were "you just scan it" like what?? He then started helping me (he shouldve been the one to help me in the first place, a line was forming) and he you could just feel he did not want to help, so rude. Then he asks if I want my reciept... and goes to the back and brings me someone else's reciept??? Like come on dude, so ridiculous! Also their adoptable cats have dried up vomit that looks like its been there a while.

Birds Love US - petstore - Updated October 2026

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