I went back and they were all very wonderful. I'm glad I gave them a second chance! Miriam has been…read moresuper friendly and said that I should have had a follow up appointment booked. We did one additional laser treatment and everything does look so much better.

This place is so fancy that they do not tell you how much you are going to be billed for the…read morepre-visit until you see the doctor. Then they will decide how much it is going to cost to see the doctor. What an asinine policy. My son's visit was $135 to see the doctor and my daughter's visit was $155. Both of them went in on the same day for their initial visit. My daughters total bill was $325 to have one mole checked by the lab and my sons bill was $300 to have one mole checked. I will never be going back to this place. How can you tell someone you do not know how much the bill is going to be to see the doctor. RIPOFF. #whatajoke

Excellent Plastics Surgery doc!!…read more Staff is so attentive and skilled. Easy to schedule last minute appointment!

I am only two weeks out from surgery but I can not be more happy with my treatment, results, after…read morecare, and follow ups! Dr. Hix and Dusky are AMAZING! They have called me after hours and holidays to check up on me and have given me the attention and reassurance I needed at times. Dr. Hix's pre surgical plan with antibiotics and nerve / pain meds 2 hours prior to surgery helped me get off of narcotics early in my healing process. I will remain on her service for several weeks until I am healed and scar maintenance is complete. I am beyond happy with everyone and will continue to shout it from the roof tops! Thank you all for making my first plastic surgery experience perfect!

I had an appointment scheduled for microneedling with exosomes. After driving all the way to the…read moreclinic and being taken to the treatment room, I was informed that they had run out of exosomes and could not perform the treatment as planned. What was most frustrating is that no one contacted me beforehand to let me know there was an issue with the product availability. As a result, I wasted my time driving to the appointment for nothing. To make matters worse, when I spoke with the manager about the situation, instead of apologizing for the inconvenience, she tried to justify it by comparing it to a retail store running out of merchandise. That comparison was completely inappropriate. A medical or cosmetic treatment appointment is not the same as shopping, and patients should be notified in advance if a required product is unavailable. The lack of communication and the manager's response were very unprofessional. I expected much better customer service and consideration for my time. I won't be coming back or recommending this place

Shelie is absolutely amazing! From the first time I met her, I felt completely at ease and…read moreunderstood. She never rushes you--she listens, explains everything clearly, and ensures you feel confident and relaxed before moving forward. What really sets Shelie apart is her patience and gentleness. You can see she genuinely loves what she does and cares deeply about helping her clients look and feel their best. Her work is beautiful and natural--I always leave feeling like the best version of myself. Shelie isn't just an aesthetic nurse; she's an artist and a genuinely kind person. I'm so thankful I found her--I honestly wouldn't trust anyone else!

I called to request a letter so my son could return to his baseball team. I was informed that the…read moredoctor was not in the office and that the earliest available appointment would be the following Tuesday. While still on the call, I briefly turned to ask my wife if my son had seen another doctor, to which she responded yes. At that point, the staff member I was speaking with abruptly disconnected the call. When I called back seeking clarification, the same individual hung up on me again. This level of unprofessionalism is extremely concerning. I expect significantly better communication and courtesy from a professional medical office. The other staff was great, but this entitled receptionist was out of line and unprofessional.

Went to TOC Cedar Park referred by my eye doctor for a chalazion removal; the process/surgery went…read morevery smoothly thanks to Dr. Monica Ray and Daniel who were very helpful and provided all the information needed to put me at ease and ensure there were minimal issues. Highly recommend them!

Dr Staebel is an excellent physician and his staff is all top notch. They are extremely…read moreprofessional and deliver solid, realistic results you can be proud of. Highly recommend

I'm going to make a more in-depth review but CHRISTINA IS THE BEST!!!!!!!!!!!!! I got my first…read moreBotox done and lip filler today. She made the whole thing so much fun and my results were EXACTLY like the filter I wanted. I'm beyond grateful I found her and she will forever be my Botox queen

I chose Synergy because my sister had a wonderful experience there a few years ago, so I went into…read moremy consultation with high expectations. Unfortunately, my experience was very different. Cosmetic surgery requires a tremendous amount of confidence in a practice. Unfortunately, I left feeling more like a price tag than a patient, and more like a scheduling problem than someone whose time, comfort, and vulnerability mattered. To start with the positives, the staff was friendly, and I fully understand that emergencies happen in a medical practice. I respect that the doctor prioritized a patient who needed immediate attention, and I would never fault a physician for taking care of someone in an urgent situation. My frustration comes from everything surrounding that emergency and how it was handled. I originally scheduled my consultation at the Austin location more than two weeks in advance. The day before my appointment, I was informed that Austin's AC was out and asked to drive to the Round Rock location instead. I expressed concern about the additional distance and asked whether I should simply reschedule. I was assured there was availability, told I would get to meet directly with a doctor, and offered a waived consultation fee for making the change. I adjusted my schedule, took the entire day off work instead of a half day, drove the extra distance, arrived early, completed my paperwork, and was brought back promptly. After a brief discussion, the doctor asked me to change into a robe so we could continue the consultation. After changing, I sat alone in the exam room for more than 45 minutes. One staff member did check on me about 20 minutes in and explained that the doctor had been pulled into an emergency. I appreciated the update. However, after that, there was no communication. No one offered me the option to reschedule, gave me an estimated wait time, or discussed alternatives. I sat there needing to use the restroom, feeling vulnerable, and wondering if anyone remembered I was there. Eventually, I opened the door myself and asked whether I should reschedule because it was clear the doctor would be occupied for quite some time. What bothered me most was not the emergency itself. It was the feeling that the practice tried to fit additional patients into a location that simply wasn't prepared for the increased volume. If the Round Rock office couldn't reasonably accommodate the added appointments, I would have preferred to be rescheduled from the beginning rather than spend roughly three hours driving round-trip and leave without the consultation I came for. By the time the doctor returned and offered to continue, the trust was gone. During my wait, I also witnessed another patient leave after expressing frustration about an extended delay and wanting her time respected as well. I genuinely believe Synergy has many satisfied patients, including my sister. However, first impressions matter--especially when deciding whether to trust a practice with elective surgery. I hope this feedback helps improve the experience for future patients. Unfortunately, after this experience, I chose not to move forward with treatment through Synergy.

First, let me say that Synergy Plastic Surgery is the 5th or 6th office that I have spoken to and…read morefinally landed on. Here's why. The staff is SO helpful, professional and kind. I spoke with Margaret as my patient coordinator and she went above and beyond answering all of my questions on multiple calls and a FaceTime as I don't live in Texas anymore. She didn't try to upsell me on anything and only discussed options after I brought them up myself (the FIRST practice that hasn't tried to upsell me). She made me feel like I was family, and TRULY cared about my results and happiness. Then I met with Dr. Mehta in person and he was so professional. He also was the only Dr. who hasn't pointed out other flaws or tried to upsell me on procedures. Actually, it was almost the opposite. He is confident that I can get away with a less invasive procedure than I was considering! And it is a third of the cost as the other options I was considering. He didn't rush my appointment and I felt truly cared about without pressure. The fact that they have competitive pricing AND are ethical, honest & care is just the perfect combination. Now I just need to decide when the time is right for me.

Had my first major surgery with Dr. Crawford in November 2019. Everything from start to finish with…read morethis place was amazing. From their office staff, facility, phone skills, nurses and all the way to their surgeons, this place is top notch. I searched for years throughout the Austin area to find the best group of surgeons and am so happy I waited for Dr. Crawford. Her skill and experience is what drew me however it was her kindness and dedication that made me 100% certain this team was the team for me! My life has changed for the better since meeting the group of people at Synergy. I highly recommend them for any surgery.

I am so thankful I met Dr Crawford. I was in a very precarious predicament. I had fallen and…read morerequired sutures in my face above my eye. I had gone to the hospital ER and was diagnosed with fractures of the face and a broken arm as well. When I went to have my face sutured up, I asked for a plastic surgeon. This hospital did not have one available or on call. I'm sure the ER doc could have sewn me up... but since it was the face, I wanted someone with a heighten level of expertise. It was not the hospitals position to call my insurance company to locate a plastic surgeon that was in network that was on my plan. I had to do this myself. My insurance company gave me a list of physicians that were in network and close to the hospital that I was at. I knew it might be difficult finding a doctor that would take me that day, sight unseen from an ER room. The odds were against me. With the phone that the hospital provided me, I took the list and went to calling. Dr Crawford was the first name on the list. I dialed her office and reached her Patient Coordinator, Cristina Williams. I explained my situation and Cristina said she would check with the doctor and get back with me. I continued making calls to the list of doctors attempting to find an opening in their schedule... with no luck. It wasn't long before Cristina called back to the hospital stating that Dr Crawford would fit me into her schedule. Cristina instructed me to immediately head to their office. She said there maybe a wait since the doctor would be fitting me in. I didn't mind waiting... I just needed to be treated that day when the wound was fresh. There may have been a wait but what I received in exchange was well worth it. Dr Crawford was fully aware that the depth of the laceration would take two layers of suturing. She used the tiniest of thread and needle leaving just a trace of the aftermath. She even offered to review the CT scan of the face taken at the ER to ensure no further treatment was needed for the facial fractures. Dr Crawford is personable and has a very kind bedside manner. She is technically sound in this delicate specialty, I will continue to use her services when the occasion arrises and recommend her to others.

I will update this if I go forward with surgery but had to note how taken I was with Dr Levesque's…read moremanner at our consultation and his generosity with his time and knowledge. He clearly gets that the choice to undergo plastic surgery is not taken lightly, and is happy to answer every possible question and be honest about what is and is not achievable. I felt a great level of trust. And his team are lovely!

Dr. Levesque and his staff are the best in Austin! This is the one place I know I can trust with…read moreany cosmetic needs. I've been following Helen across Austin and back for many years, and I'm so thankful she's landed with Dr. Levesque and his team. And Dr. Levesque is all the things you'd want in a surgeon. You'll absolutely be in safe hands with this crew :)

Had my first major surgery with Dr. Crawford in November 2019. Everything from start to finish with…read morethis place was amazing. From their office staff, facility, phone skills, nurses and all the way to their surgeons, this place is top notch. I searched for years throughout the Austin area to find the best group of surgeons and am so happy I waited for Dr. Crawford. Her skill and experience is what drew me however it was her kindness and dedication that made me 100% certain this team, including Dr. Kerr, was the team for me! My life has changed for the better since meeting the group of people at Synergy. I highly recommend them for any surgery.

I did my research for 3+ years before I finally decided on Synergy. Im so happy I did. Dr. Kerr and…read morestaff exceeded my expectations and I couldn't be happier. Thank you so much!

We've really appreciated Stephanie Bui Catuongo, PA-C. We were beyond pleased with her expertise…read moreand care while helping our 17-year-old son with acne treatment. She is incredibly thorough with her diagnosis and treatment plan and truly takes the time to listen and explain everything. You can tell she genuinely cares about her patients and offers much more than a quick in-and-out appointment. Her personable approach made us feel very comfortable and confident in his care. Highly recommend!!!

Showed up 20 minutes early for a 9:30 appointment. As it approached 10am I told the receptionist I…read moreneed to reschedule since they were unable to make their commitment of the time I scheduled. Next availability was over a month out. So I walked out since they are unwilling to keep to a schedule. Pretty unprofessional. Just needed a general consultation and they couldn't pull that off.