I have been here multiple times and have seen both Grayce and Paris. Both of them know how to…read moreaccentuate their patients'/clients' beauty, take a genuine interest in learning about their patients wants and needs, and overall do a fantastic job. I couldn't recommend a better place to go in Round Rock and the Austin metro area. Pro tip, be sure to sign up for Alle and Aspire so you can earn points towards future services.

I can't say enough fantastic things about Ginger Allure MedSpa. I've had many treatments over the…read moreyears, and everything has always been exceptional and extremely professional, from the person answering the phone to my treatments done by Paris and Gracie. I can't thank them enough for being so flexible and working with me to find times that work best for my schedule.

Love this place. They take me on time. And everyone is friendly and knowledgeable. I am so happy…read morewith my results!

I have a dermatologist that I really like and have gone to for years in Austin, but wanted to look…read morefor a doctor closer to where I live, so I decided to check this place out. I booked a "New Patient Full Body Skin Check" appointment online for July, but was happy to receive an alert saying that Dr. Covington could see me sooner this week. So I hopped on it and completed the online registration. Registration was straight forward and I appreciated the clear and frequent communication leading up to the appointment. On the day of, check-in was straightforward, the front staff was kind and professional, and the waiting area was new and shiny; all was looking up until my appointment. I met the Dr. who was nice, but I realized early on that this would be a touch and go appointment. I immediately sensed I was being hurried. My "new patient" experience felt very impersonal. I talked about my skin concerns, but the doctor didn't seem curious about any of them and asked little to no follow up questions-- only giving quick answers that left me with more questions. After I talked about my concerns, that was it. I'm not sure what the "Full Body Skin Check" was supposed to entail, but there was no additional "checking" of any kind, and I was so over the whirlwind appointment after a mere 10-15 mins that I didn't care to ask. I left with an Rx and follow up appointment that I'll be canceling now that the dust has settled. I'm glad I checked this place out for myself, but it's back to Austin I go.

I went here for botox and will likely return for lip filler later this year. I saw Holly and she…read morewas a great injector (literally hardly any pain and I get so many pokes). They are amazing. Very clean with a fancy spa like feel. Scheduling is a breeze online. Pricing is fair, but full disclosure I used a groupon. I dont believe they asked me for a tip either which I find to be the most annoying thing about med spas.... Considering they are medical professionals, so that was a pleasant surprise. I would recommend them and will be returning.

I got my first Botox ever here and my forehead looks soo much better. It's amazing how just fixing…read moreone problem area can make you feel so much prettier. I just turned 40 and I felt like my forehead made me look tired all the time, I hated the crease in the middle. I was a little worried about Botox because I've read about droopy eyelids after getting it. But they explained all about that and about everything else I needed to know as a first-timer. No droopy eyelids here. The office was clean and everyone was nice. They were very professional. I know looks aren't everything, but the Botox was like a boost of confidence that I needed right now.

I had an appointment scheduled for microneedling with exosomes. After driving all the way to the…read moreclinic and being taken to the treatment room, I was informed that they had run out of exosomes and could not perform the treatment as planned. What was most frustrating is that no one contacted me beforehand to let me know there was an issue with the product availability. As a result, I wasted my time driving to the appointment for nothing. To make matters worse, when I spoke with the manager about the situation, instead of apologizing for the inconvenience, she tried to justify it by comparing it to a retail store running out of merchandise. That comparison was completely inappropriate. A medical or cosmetic treatment appointment is not the same as shopping, and patients should be notified in advance if a required product is unavailable. The lack of communication and the manager's response were very unprofessional. I expected much better customer service and consideration for my time. I won't be coming back or recommending this place

Shelie is absolutely amazing! From the first time I met her, I felt completely at ease and…read moreunderstood. She never rushes you--she listens, explains everything clearly, and ensures you feel confident and relaxed before moving forward. What really sets Shelie apart is her patience and gentleness. You can see she genuinely loves what she does and cares deeply about helping her clients look and feel their best. Her work is beautiful and natural--I always leave feeling like the best version of myself. Shelie isn't just an aesthetic nurse; she's an artist and a genuinely kind person. I'm so thankful I found her--I honestly wouldn't trust anyone else!

The office is very nice, clean, and well decorated. I've been here a few times and have received…read moregood care. The staff is super friendly! Also, the dermatologists are very fast at their job!

We've gone multiple times to treat my child's wart, with little progress or success with nitrogen,…read moreso we tried the Beetlejuice, clearly without adequate warning on how bad the adverse reactions could be. My son's thumb swelled so badly we were ready to take him to the hospital, worried that we would lose his whole thumb, obviously traumatizing all of us at home, over the weekend with no way to reach the office or staff. This was a bit careless to say the least. Upon return, they kind of brushed the incident under the rug and wanted to move forward and nitrogen blast again. But my kid won't sit their calmly and brave anymore to take that burn, because he is traumatized, levels of scared. I asked If they would burn one off me first. They said that wasn't an option. I figured they thought I was trying to get a freebee, quietly accepted whatever they said. I called ahead of a future appointment, having thought it through, and after making no progress with the wart, since only able to blast it one or two little tiny blasts since the Beetlejuice incident, asking if I could pay for the services to have me treated first, so that he might be braver, seeing his daddy go through it too, lending toward a compassionate approach. They said they couldn't do that. I asked why, since they literally threw the left over nitrogen on the floor, why not use it? It cost nothing extra, and they could likely serve us both in the 15 minute window we were there, which at 340$/hr, didn't seem like too much to request. I've witnessed the process many times now. It really doesn't take long. They got the manager, and after I went over all my points, he told me that they wouldn't treat me. I asked why, but got no clear answer. He asked if my son would like to come in the next day at 4pm for an opening, but I said "not until you answer me, why you can treat my son, you can treat my wife, but not me?" And without adequate explanation to such, I needed a logical response, because it was a little confusing and offensive. It didn't make sense. He said he'd call me back. 3 days later, we talk again, and David, the manager tells me, they can't treat me, because I'm not a medical necessity. I asked how is it, you can treat my wife for cosmetic issues (not a medical necessity), and burn warts off my son, and that's a medical necessity, but to burn a wart off me isn't? He said, they were unaware I had warts. I explained he likely got them from his parents, and wondered why I would be asking for a treatment for an ailment I don't have? Not once did anyone ask me if I had a wart that needed removing. Not once was I offered to pay for the service, nor book back to back appointments, which I told him day three, was the clear best option to solve this from the start. He took defense, deflecting the issue as miscommunication. I asked why not, he or anyone else, ever thought to ask these basic questions, and what was missed in the semantics of basic language, under the term 'treatment' and why I would keep asking for treatment for something I didn't have. Again, chalked up to miscommunication, and he apologized but didnt' offer a solution. I explained how I've managed my own and other's companies, and the primary goal is to please the customer so they will return for services. If it's a meal, we will remake it. If it's bad service, we'll comp you. But no solutions offered to resolve this. I assured I'm not trying to be rude, just trying to get to the bottom of this, to help them not lose customers in the future, let alone me, my wife, and child. I'm not getting off on having an awkward conversation. I'd much rather avoid it. But they made little to no effort to deescalate the situation, but just stand on defense, saying they had done what they could to figure this out. I argued they hadn't. Not once did they offer to book my child and I back to back appointments to resolve the problem, or even reconsider squeezing us both this one time into the one 15 minute they had available today, knowing it only takes a few seconds to dip and daub that cue-tip in nitrogen and apply it. Why not? I explained, as managers, our job is problem resolution, and to smoothly ensure our clients satisfaction. Why was that so hard to understand? Even after I accepted his apology, and that they misunderstood me, still defense, instead of trying to fix it. I told him I was done. He could call my wife, but I'm never coming back, because this was insane levels of unwillingness to reach a peaceful resolution. I really wanted to be able to come in, to look them in the eye, maybe even shake hands and move forward so that we could leave, maybe satisfied, but I'm not sure I would ever smile at him or in the office ever again. If my wife wants to keep seeing them, that's up to her, if she wants to take off work to bring our boy, she can. But they ruined this relationship for me, and I'm never coming back again. My son really did like Dr. Sarahbeth. David the manager failed today.

I've been seeing Maegen for 3 years for all my skincare and I wouldn't go anywhere else. She is…read morereally knowledgeable and never ever pushy (which is what I've experienced with others). I really want to just look like the best version of myself (without anyone knowing it's anything but natural)and she always helps to do just that! I highly recommend her for any skin care needs especially just to get some wonderful advice to care for your skin and keep you looking younger

Meagan is fantastic! I have been seeing her almost three years for all my anti aging and skin care…read moreroutines. She has always answered my questions very knowledgeably about skin cancers, suspicious moles,Botox, chemical peels, the best sunscreens and moisturizers for my skin type. She never rushes when you are with her and takes her time to be sure that all your needs are met. If you are looking for someone who that you can trust and has great knowledge in the field of dermatology and integrative health please make an appointment to see Meagan. I know her blog will also be full of so much information - can't wait to read her first post!

No pressure sales, did not try to update me, was honest, staff was very friendly and gave me…read morereviews on products I asked for that they had used. I opted for Sculptra that has a longer lifetime then just filler, but also takes a few months to to results. Service was great Dr Porter was caring and very friendly.

Great Staff! Very friendly and helpful. As for Dr. Porter she is the best!! She explains everything…read moreto you and is very easy to talk to. She makes you feel comfortable enough to ask questions. I love all my results and have done several different procedures. The Wrinkle Free Med Spa is A+++.

Krista and her staff are incredible! I've been seeing her for over 10 years for my injections and…read morehormone therapy. I can't say enough good things about them! And Jessica gives the best facials and laser treatments for your face! I always feel like a million bucks when I leave!

I had my first experience at Bespoke with the Aesthetician Jessica. We did a skin scan and saw…read moreunderlying sun damage! I went in for a facial but after we did the consultation we decided to do the Hollywood laser. It was painless and my skin feels amazing! I am going back for a chemical peel in the fall.