Dr Franklin performed nasal surgery this week in a very professional and kind manner. He listened…read moreand answered all my concerns. I felt very comfortable trusting him and his staff is very friendly and helpful. Thank you for an overall good experience.

Dr. Franklin has been the ultimate specialist. I could not be more pleased with the extensive work…read morethat needed to be done. Add to the fact that his office staff and surgical team are top flight, I can highly recommend Dr. Franklin, and Georgetown ENT!

I loved my current and future facials at Joslin. They were super helpful and honest about using…read morefillers. Working on the skin is my new past time.

I've been going to Joslin for a few years now, and this review is long overdue! Every single…read moreemployee I've ever encountered there has been absolutely amazing. Truly. From facials to micro needling to fillers, I recommend every service! Tara is exceptionally knowledgeable and caring. She takes her time and really listens to you. It's not about upselling here. And that's why I I'm a loyal customer.

Love this place. They take me on time. And everyone is friendly and knowledgeable. I am so happy…read morewith my results!

I have a dermatologist that I really like and have gone to for years in Austin, but wanted to look…read morefor a doctor closer to where I live, so I decided to check this place out. I booked a "New Patient Full Body Skin Check" appointment online for July, but was happy to receive an alert saying that Dr. Covington could see me sooner this week. So I hopped on it and completed the online registration. Registration was straight forward and I appreciated the clear and frequent communication leading up to the appointment. On the day of, check-in was straightforward, the front staff was kind and professional, and the waiting area was new and shiny; all was looking up until my appointment. I met the Dr. who was nice, but I realized early on that this would be a touch and go appointment. I immediately sensed I was being hurried. My "new patient" experience felt very impersonal. I talked about my skin concerns, but the doctor didn't seem curious about any of them and asked little to no follow up questions-- only giving quick answers that left me with more questions. After I talked about my concerns, that was it. I'm not sure what the "Full Body Skin Check" was supposed to entail, but there was no additional "checking" of any kind, and I was so over the whirlwind appointment after a mere 10-15 mins that I didn't care to ask. I left with an Rx and follow up appointment that I'll be canceling now that the dust has settled. I'm glad I checked this place out for myself, but it's back to Austin I go.

As I was being prepped for abdominoplasty and breast augmentation surgery, lying on the hospital…read morebed with an IV in my arm, Dr. Pike arrived and announced that she would not operate. The hernia doctor, who was finishing her preparations, was confused, but Dr. Pike provided no explanation. Shocked and upset, I immediately broke down crying. I booked a follow up appointment a week later, during which Dr. Pike told me she had chosen to cancel my surgery at the last minute because my life was not in order and my (documentably treated and stable) depression was not sufficiently stabilized. This not being her field of expertise, I suggested she contact my psychiatrist, but she declined. Dr. Pike's bedside manner was atrocious. She was rude, abrupt, disparaging, and in my opinion, wholly unprofessional. As many other reviewers have pointed out, her behavior toward patients is alarming, to say the least. Their experiences of being discriminated against remind me of my own. Fortunately I found an excellent surgeon in Temple to perform the surgery, Dr. Samuel Lance, whom I highly recommend. I would suggest never using Dr. Pike due to her discriminatory lack of professionalism and compassion for her patients.

I had a breast reduction with Dr Pike in January of this year (2024). My goal was to do it before I…read moreturned 40 and I did! It is now Sept 2024 and I can confidently say: Best decision I ever made. Dr. Pike was thorough and efficient, and I'm pleased with my results. I really only saw her for the initial consult and on the day of surgery. The rest of my post op appts I was seen by the nurse practitioner, who is so sweet. All of the women working in her office at Baylor Scott and White were amazing! Very competent, very cordial, remembered me, etc. Overall it was a really positive experience and my recovery was much easier than I had anticipated! I'm happy with the way my breasts look and feel and I highly recommend Dr. Pike.

Dr James Cullington, has a HORRIBLE "Bedside / Uncaring Manner" had excess skin removed from my…read moreabdomen, after the surgery Dr Cullington did not check on me for 3 days.. Had many surgeries and usually the Surgeon checks in with you a few hours after the anesthesia has worn off, but nothing.. Then my drainage bulb reached over 100ml (full) while the other 3 we barely had a drop, since I was new to drainage bulbs, yes I Panicked.. Called him, explained the issue and in a real mean and snarky tone he replied "What do you want me to do about it, I'm on the road !" (Still remember fresh as it was yesterday) thats the impression I was left with this Dr" Heard about my complaints and reacted very sarcastically "ah, he has anxiety"... "Darn" right, when a patient has been cut open and worried about recovery he/she is going to have anxiety... As a Surgeon he is very good, no issues just an incision infection here and there, basically normal.. Being a good surgeon is great but how you treat and CARE for your patients matters too, and that is the impression a patient remembers.. If I had to do it all again, I would have researched for a better more caring surgeon... If I could I would give him ZERO stars and would have, but his surgery made up for the additional star ratings. The Institute of Reconstructive Plastic Surgery, needs a lot of work on how it "treats" their patients... Do not recommend this facility, at all... * Seton Hospital is not included in this review. Seton provided me excellent service.. Highly recommend Seton.. Not Institute of Reconstructive Plastic Surgery of Central Texas or Dr. Cullington

Dr. Elisabeth Potter is a fantastic, caring physican. Her expertise in reconstructive surgery and…read morethe results are amazing. The concern for the mental state of not only her patients but also their families make experience much less stressful. Dr. Potter plastic surgeon is a blessing to her profession. I was very pleased and thrilled with my results. I highly recommend this lady!

Been going to Vitalogy since they opened and very highly recommend them. Their phone answering tape…read moreleaves a lot to be desired but Dr. Jones told me they were aware of it and correction was taking place soon!! They aren't cheap but are excellent at what they do! Highly recommend them!

Don't expect personalized attention or a positive bedside manner from Dr. Matthew Smetanick…read more Expect a rushed appointment with generic recommendations, condescension, and no specifics or in-depth assessment of your actual skin issues. Felt like a money farm. I will not be returning.

I went for the first time yesterday and tried the NAD IV therapy. The team warned me that I may…read moreexperience nausea and stomach cramps, which I did but they did offer bottled water and anti-nausea medication. I was checked on multiple times to make sure I was doing well and Dawn explained the process and costs associated with everything really well. Dawn also checked on me as well which was comforting as a first timer. I will be back!

I signed up for the membership which requires a 3 month commitment. I called before the end of the…read morecommitment and said I wanted to cancel. The person I spoke with said I need to email them. I sent an email to the email she provided and said I want to cancel. No one ever said I needed to complete a form to officially cancel. The reply to my email simply asked why I was canceling. I didn't reply and the next time I went in the manager said I need to complete a form to cancel - which now was too late to cancel without getting charged for another month. I emailed and they said they can't honor my emailed date then said they would but I'd lose my credits for the current month so either way I'd lose $190. I was referring people here but now I can't knowing what the treatment is if you no longer want to be a member. If I didn't call and ask and email with no one telling me about the form, I'd understand them needing to follow their policy but 2 times no one gave me clear direction how to cancel when I asked.

Cannot thank this hospital enough for their care. Even if they cannot root out every illness, they…read moremade it a point to treat me and my family members with dignity. Medical abuse against the marginalized groups runs rampant in Texas. So, This hospital and its care is a diamond in the rough and included in our family's emergency plan.

On September 8, 2026 at 6:09 PM, I received a voicemail from Tyler, a nurse at Ascension Seton…read moreWilliamson's ER. He stated that the ER had found my inhalers wrapped in some sheets and that they would be left at the ER front desk for me to pick up. The voicemail did not mention that the inhalers would be discarded after seven days or give me any deadline for collecting them. I do not have a car, so I was unable to return to the hospital immediately. When I came to the ER on September 18 to retrieve them, staff could not locate them. The missing items were my prescription albuterol sulfate inhaler and a Primatene Mist inhaler purchased over the counter from Walmart. These medications are important because I have severe asthma and they are expensive for me to replace. The charge nurse told me that medications are thrown away after seven days and said it was my fault for not picking them up sooner. I explained that I do not have transportation and that the voicemail never informed me of this policy or deadline. I asked for the situation to be documented, but she told me that no incident report would be filed, said she could not help me and walked away while I was still trying to address the issue. I understand that the hospital may have a policy regarding unclaimed medication. However, I was specifically notified that my inhalers had been found and would be waiting for me. I was never told that they would be discarded within seven days. I am also concerned about the dismissive way I was treated when I tried to resolve the matter. I am requesting: 1. An investigation into what happened to both inhalers and the date they were discarded. 2. A written copy of the hospital's policy concerning found medications and personal belongings. 3. A written response to this grievance. 4. Assistance replacing or reimbursing me for the albuterol sulfate and Primatene Mist inhalers. 5. A review of how the charge nurse handled my concern and refused to document it. I have saved the voicemail and screenshot showing the date, time, callback number and transcript. Please contact me regarding how Ascension Seton Williamson plans to resolve this matter.

I had an outstanding experience this morning at Sunrise Dental with Dr. Natalie Scott and her…read moreamazing staff. From the moment I walked in, everyone made me feel welcome and comfortable. Dr. Scott is not only highly professional but also very gentle and attentive, taking the time to explain everything clearly. The entire team is friendly, organized, and truly cares about their patients. The service I received was exceptional, and the office is clean and well-run. I highly recommend Sunrise Dental to anyone looking for excellent dental care and outstanding service! Thank you All!..

Excellent facility! Staff is all great and welcoming. I made the jump to this practice after they…read moredid a beautiful job on my nephews teeth. I had a lot of work that needed to be done after a bad experience at a different practice. The girls here are all great and getting my smile back in shape!