This company exceeded out expectations. We called for propane to be delivered and they were there…read morequicker than expected. Their customer service was OUTSTANDING! I cannot say enough about them. It was because of their service that I was able to conduct my business without any delays! I highly recommend them. TK Grill Owners Jimmey and Gretta

Not sure what is going on with Ideal gas. Started fine, have been a customer for years. Have never…read morehad an issue as a customer who purchased tank and gas re-fills. Called 2 days ago about another tank re-fill. Specifically asked what the charges would be and any extra fees or delivery fee. Was expressly told "just gas and tax" "no delivery charge". Invoice left for me shows FUEL RECOVERY FEE, HAZMAT FEE, and DELIVERY FEE (see image). THE EXACT OPPOSITE OF WHAT I WAS JUST TOLD ON THE PHONE! Called to give them a chance to resolve. Girl who answered the phone sounded half asleep. No resolution or even a call back after being transferred and leaving a message for whoever I was transferred to. Emailed them explaining the issue, again trying to resolve, but again received no response. I see also "Business Owner" is posting right here on yelp saying they do not charge those fees. Clearly this is not true at all. Owner post on Yelp: "we charge no additional fees", "charge...taxes...and cost of propane" My bill: 3 additional fees Ideal Gas just expressly stated they do not charge (See my images showing both.) On the Idealgas invoice is a "Refer a friend" offer for $50. Who would refer someone to a business that behaves this way? Dishonestly and outright lies to customers by a business is not acceptable behavior.....Ever. Very Disappointing from a company I thought was honest and reputable.

Great family-owned and family-run business. Everyone working there is very friendly and enjoys…read moreworking there. We needed a propane tank refilled for our RV, and they filled our tank right away, then noticed that our regulator had failed and was leaking. They had a replacement on hand and quickly went to work fixing it -- 20 minutes later we were back on the road with a full tank and a new regulator for a very reasonable price. The best part of the whole experience was just talking with the employees, a really great group of folks. Side note, we first tried to get propane at the nearby Amerigas, but their office is not open to the public. We then tried Suburban Gas, but they do not refill tanks on site. Fortunately, both of those failed attempts led us to Courtesy Gas -- HIGHLY RECOMMENDED!

I have been with this company for five years. I should have learned my lesson long ago NOT to…read moredepend on anything they say. I run out of gas, I call them, they promise to be there that day. Of course they never are! It is now day two waiting on my lp for the house. Still nothing. Courtesy is a bad name for this company. If they were courteous, they would at least call and say they weren't going to be there when they said they would! I ALWAYS pay them promptly after a delivery, but I cannot count on them at all to deliver when they say they will! They obviously don't care about the customer! Time to get a new gas company.......

Because of the delay in setting up my new generator I ended up setting a day up for an appointment,…read moregenerator did not show so I had to cancel with A-1. This happened to more times. A- was very willing to work with me until the generator was installed. When the generator was installed A-1 came the next day and did a GREAT JOB installing the tanks with very very minimal damage to the work area. They even adjusted the price down as they did not use as much propane line they originally quoted me. Great company to work with. Jake

The team of 3 showed up by 9:30 and had all equipment and were ready to work. 2 hours later they…read morehad dug a large hole, inserted a 250 gallon propane tank, and located and avoided the irrigation system. They carefully dug the very long 14" deep trench to the generator and installed the necessary piping. They were careful with the sod, removed it carefully and replaced it nicely., Courteous workers, excellent self propelled equipment, and they hauled off the extra soil that' was displaced by the tank. They will return for the final inspection and make all the necessary connections. Couldn't be more pleased! Very professional in every aspect! Fully recommend them!

What a waste of time trying to set up a new account and I ended up paying extra to use a credit…read morecard, no one available to help me with setting up an AmeriGas account. they have 3 security questions to identify you! I answered all 3 correctly and their AI said my answers were INCORRECT!!! there is NO ONE available to assist with getting my account set up ! The WORST company I have ever had to deal with!! I wish there was another option to get propane.

AmeriGas is absolutely the worst propane company! Had an underground tank replaced 3 times in…read moreequal amount of years. Their service and work sucks! I strongly recommend anyone who's planning for this to be your propane service provider to look elsewhere!!

Great company to work with -- they check and fill my propane tank when required -- easy to pay with…read moretheir "AutoPay" feature.

WORST SERVICE EVER. Got a random call from them asking for the previous home owner. They "forgot to…read moredo a safety inspection" 4 years ago when I bought the home and transferred account to my name. Said they will inspect for free. Guy came out and said I needed a new tank and would get one for free, crediting me the half tank I have. New tank to be delivered by 8.11.25. On 8.13 I see a diff guy enter my yard unannounced (had to quick run and get my pet in) to fill the old tank. I did not schedule or need this. Told him I expected a new tank 2 days ago and didn't need a fill. Got a call a week later from same guy asking if tank had been delivered. Not. THEN, I get a $299.00 bill for the "free safety inspection"and for the 2nd guy coming out and NOT filling the tank! Wow. I complained and they did credit me. No mention of a new tank. Find a different company for residential propane.

We stopped by at St. Augustine to restock and fill up our propane tank on our boat. I biked to a…read morenearby location to the Municipal marina but they told that there is something wrong with my tank and they could not fill it up. A buddy of mine recommended me to go to Courtesy Gas, which is a bit distance from the marina. Steve (the owner) was super knowledgeable and very friendly. He diagnosed the problem right away and offered to replace the nozzle, fill up the tank, and deliver it to the marina in couple of hours. He also did not charge us extra for the delivery. We were super happy with this service and his help. I would recommend courtesy gas to everyone. If you are a boater and don't have the means to get to their shop, I would call them. Who knows, they may come and pick it up the same they delivered your's to the marina.

Courtesy has served the community for over 75 years. We are dedicated to providing safe and…read moreefficient gas and service to our customers. Three generation of family with two master licensed techs available to meet any propane installation need .25 hrs response ,here to serve you the customer with a little bit of extra courtesy.

I am very pleased with the professionalism of this business. From my initial call to the…read moreinstallation, every step was spot on. On my first call to inquire about having gas installed for my home I encountered a very friendly and knowledgeable gentleman who answered all of my questions. He checked his schedule and booked an appointment for me to have a guy come to the house for a site inspection the next week. The site inspector showed up right as scheduled and looked my situation over. He advised me what I needed for my application, and answered all questions I had. He sent his findings to the office and within two days I received a detailed estimate via email. I was ok with the estimate and called the office with the go ahead. The lady scheduled me for the following week. The installer showed up right on time as scheduled and performed the installation. I was very pleased with his work. I find this company to be extremely reliable and professional. Based on my interaction with Western Gas I can highly recommend them.

From the owner: Serving the First Coast for over 75 years. Propane Gas, Appliances, Service, Motor Fuel,…read moreResidential, Commercial, Industrial. Western Natural Gas is one of the largest independent propane suppliers in FLorida.

I use them for my whole house generator and pool heater systems. When I had the initial…read moreinstallation for my generator, I asked the generator folks "what are the best propane companies they knew of." I have neighbors that have propane appliances and have seen propane companies in the neighborhood. After checking with my neighbors and the generator installation company, I decided to go with D&D. I had one thought on the type of tanks I wanted, but after discussions with the D&D folks, I went with their recommendation and have not been sorry. A few years after the generator installation, I installed a pool and had D&D provide a hook up to the tanks for the pool heater. Because of the pool install I had to have them disconnect and reconnect to propane supply lines. Their installation & maintenance team is very competent, and the office has been very pleasant to work with by answering all my questions. I have been with D&D for over 5 years and have not had any issues. I totally recommend them and would give them 4.5 stars. - Gene W; San Pablo North

This company is a JOKE! Go with any other company in Jax for your gas service. They have no showed…read moreto every single appointment. I have only been with D&D for 6 months. They charged me $300 just to get the new house switched to my name (fee to switch name and fee for a safety visit). They have NO SHOWED to every single appointment and cannot provide an explanation. Regretting going with this service and will be switching.

I had an issue come up and needed them to come out and top off my tank. I spoke with both Meagan…read moreand Alley and they were very wonderful, knowledgeable, and professional to speak with. They both answered all my questions I had. Travaris was the driver and he was very polite, and professional and he too answered any questions I had. All three interactions I had with their employees were positive and reflects upon Griffis Gas, thank you.

Contacted about initiating propane delivery service....on a brand new above ground tank inspected…read moreby the County three weeks prior after installation...wanted to conduct their own inspection at my expense for an upcharge of $175...total shysters beware folks!!!