Just WOW!!!! Our carpets came out looking new again after having dark spots throughout. I'm all…read moreabout the customer service and did David exceed my expectations? He most certainly did!!! We had set the appointment,the day before the appointment I got a text message reminding me of my appointment,then I got a phone call the day of. We were blown away. David was very friendly, communicative, honest and I would highly recommend ON THE SPOT CARPET CLEANING for any of your carpet needs. A friend recommended them and I'm so glad we took a chance and now we are VERY HAPPY CUSTOMERS. We will tell all our friends about you. Thanks David we appreciate you so much. The Johnson Family

I was quoted a price while I am booking the carpet clean service,…read morewhen technician saw the carpet, the price became 60% higher since he saw stains and heavy traffic area which need extra treatment, I wanted to cancel and get more bids from other companies, but the owner told me I can not cancel, I either just do the original "normal" clean ( which doesn't guarantee result) or do the higher priced appropriate (or recommended) cleaning. I finally just gave in to the higher price version of cleaning, later feel being forced into this transaction, and being ripped off. The technician did just a little longer than one hour of work and left. They charged me almost $400 for it. My question is : when I know the price of the service which is different from being told originally, why I can not cancel ??? So customer be aware, the price they quote you when booking can be significantly higher, once you booked and technician came to your house, you are locked in to use their service ! So get the final definite quote before booking !!

Very Timely, professional family owned business. Paul was very personable and presented and very…read morerefreshing customer first approach. I have found my "go to" company for any future floor/uphostery cleaning needs. Highly Recommended. Thank you.

Timely quality service. Cleaned three specialty wool carpets on site. Paul was very personable…read more Highly recommended Thank you

Sir Grout They came out to our home, gave us a quote. The…read moremain reason they came out was because of the mold that was in our tile in the shower. We have 2 bathrooms $600.00 each. Both technician were very clean and respectful. They were in our home for 8 hours for each at separate times. This was October 2024. By January 2025 you could see the mold again in our showers. It took 2 weeks for them to response to my calls. They finally sent out a young man to look at the problem. He states that the contract that I signed only said that they do the first 2 rows of tile in the bathroom . I am writing this review to let people know that this company misleads their customers. Don't you think that if you said to me (We are only re-grouting the first 2 tiles lines in our showers, I would have had a difference response.) If you look at the pictures taken you can see that they didn't even do that. But they cleaned the heck out of the grout lines. These kinds of companies alway have a back door to whatever they do or don't do. I am posting this review on BBB and Google and any other site I can find. To let people know that is Company is not trust worthy. Be very careful about the reviews that are saying that did a good job.

Too hard to get a quote from. I twice sent them five good clear sharp photos of our walk-in…read moreshower's tiles and grouting to get a quote on completely regrouting and recaulking it and they refused to give me a quote. They said they had to send someone out which is, usually in my experience, just a way for a hard close to be used. I went with a different organization who accepted my photos and provided a good fixed quote.

Absolutely THE most responsive assistance I have ever experienced! Excellent follow-up. Excellent…read morework. Professional and friendly. I HIGHLY recommend! I would use this service again in the future. Thank you for being AWESOME!

This was our first experience with a cleaning service, and it was definitely a great one! We moved…read morein during COVID in 2020 and never got to have an initial move-in cleaning back then for obvious reasons. We just finished some renovations, so we thought it was a good time for our first deep cleaning! Evelyn was one of the first to respond to our group request for quotes, and was very friendly and communicative throughout the whole process. We chose her company for this reason, along with the competitive quote and stellar ratings. As this was a deep cleaning, there were multiple people, and everyone was so nice! They did an excellent job cleaning, and even left cute touches behind (see pics). We will definitely use their services again! Great experience!

I checked various carpet options in StA & went with Hasty's as I REALLY liked the Mohawk Smart…read moreStrand Green Certified low VOC and other appealing features that they offer. The salesman Nathan & measurer Phil did a good job of covering the basics & following through with detailed estimates. Their installers are in-house and Travis & Gene did a very good job of installation & clean up. This carpet truly has extremely limited off-gassing & even "new" odor was gone the next day. I went in to pay the balance & asked for any carpet info in writing, I did not get it, but I did receive a bottle of carpet cleaner for this type of carpet. Travis stated if there were any installation problems in the year to call them. As a long-time established family local business I shall rely on his word. Although some of their fees are higher, I would definitely use Hasty's again.

Hasty's is fantastic. Awesome selection, great service, quality, expert advice, & installation…read more Hasty's exceeded my (very high) expectations.

We had Shane at Gator Carpet come out and measure the very next day! He was super responsive to…read moreanswer any question we had! He brought many many floor samples that helped up dial in on the color! It turned out perfect! He already had the color we wanted in stock and ready to go! He stayed in touch the entire time to ensure it was exactly what we were looking for! I would recommend Gator Carpet to anyone looking for tile carpet or hardwood floors in the Jacksonville area!

Don't ever do business with these crooks. They will poorly install your LVP flooring without a…read morevapor barrier in Florida of all places. And after the floors are installed like a DIY project, you tell them from day one there's been cupping and uneven dips in the floor all over. They're gonna tell you it's your problem and offer to correct it at your expense. Literally told me I would have to PAY THEM TO HAVE MY FLOORS DONE ALL OVER AGAIN THE RIGHT WAY. Shane is nothing more than a scammer. He came to my house and instantly saw how poor of a job his guys did and then later tried to blame the foundation of my home. A brand new construction home, might I add. Saying it's a moisture issue. But could never fully explain how it wasn't detected when they did a "moisture test that detected no high levels of moisture. He never addressed why if it was truly a moisture issue, shouldn't that be something that happens over time? Why would my flooring having cupping issues and dips/uneven floors from day one of the floors being installed? Being so naive, I thought floors had to settle. But nope. Just a horrible job from a janky business that doesn't take ownership of their mistakes. Just took thousands of dollars from me and blamed it on my house. Don't ever trust these people. Spend your hard earned money elsewhere.

Hydro- Kleen was very professional and responsive to my concerns. I had some bad rust spots on my…read morelanai ( white shellstone) and they came out beautifully with a small additional charge for this great product. They also cleaned my windows and screens. The young man that came to do the work was respectful of my property & was happy to go over a few spots that we pointed out. If you need power washing I highly recommend them.

This is our second year using HKPW and they've kept up their value proposition and customer…read moreservice. In fact, the same person that did my house last year, serviced it again this year. It's nice to know they have a good enough culture for employees to stick around. Last year, we were unaware that our builder didn't put silicone around the carriage lights and some water seeped through causing a short in the lights. We since fixed the issue but HKPW still was cognizant of the lights and took extra care to not spray directly near them. They were also considerate of the cameras we have around the house.

They do awesome work! Professional, detailed & top quality work! They arrived on time, got the job…read moredone efficiently. Great customer service

This company was highly unprofessional. I see they are removing reviews so I hope this one does not…read moreget removed as the truth needs to be told. The owner laughed at me when I told her I would review her so I guess that is why. They give great talk until it is time for the work. They seemed nice and professional until I had questions when things were left contaminated and no photos were taken as promised of lost property. Two young guys came out and a woman named Noon? and I had been told they would take photos of everything and they assured me we had no need to take photos that they do all of that which made sense as it was in sewage- grade 3. The owner later denied this the photo promise she denied everything so beware). They had my mom as I am disabled (who is a senior) come in to a contaminated area with no mask or footies ( bio hazard) and the agreement was to place anything questionable on my porch and destroy anything not salvageable. They placed contaminated boxes floating in sewage on my clean safe items that could be saved meaning the non contaminated are now contaminated and even put contaminated boxes and items floating in sewage on my mattress. This is inexcusable and it seems they just did not want to carry it outside: They even threw a trash can floating in my bathroom in the grade 3 sewage - would this not obviously be trash? Threw cardboard boxes that were in sewage in clean area contaminating it as cardboard is porous. Their job was not to make things worse. Anything in question was to be taken outside. The owner Darcy was nothing but nasty when I called as I was inquiring and quite upset about the boys actions resulting in further contamination. I found one of the boys was her son she informed me stating he would never do these things. There was no apology for the issue, she was just defensive replies even accusing a widow and her homeowner daughter that had a sewage leak of having a lot of items. My dad just passed away and my mom is here and they knew this. That is low and we had not yet even scattered his remains much less organized their things from the condo as to what to keep and donate. How cruel. We called asap to get this fixed and this is what we get. Secondly, I was given misinformation being told by a young guy to throw out things and Noon saying to keep items and just wipe off with clorox wipe - these had been in sewage. Which is it? They all told that dry cleaning items had to be thrown away because we would have to disclose the sewage issue to them and then they would not clean it. I had some expensive jackets lost. We then found many things we had been advised to throw away could have been saved and a professional cleaner could clean them and of course no photos of thousands of dollars of loss as they only took photos of the floor but on the phone told me I did not have to photograph anything which I though was for safety. They have no project manager on site and were working chaotically and they did not seem to know what really needed to be kept/saved and they just contaminated more of the home. The owner Darcy was the most disrespectul business owner I have ever encountered.