1 Star - Extremely Disappointing Experience. Do Not Recommend!
I cannot express how frustrating and disappointing my experience with this company has been. I hired them MONTHS ago, and I am STILL waiting for the job to be completed.
After burying the gas tank, it took them over a month just to come back and connect the lines. When they finally showed up, they didn't even complete the job! They only ran the gas line to our spa and completely neglected the line to our outdoor kitchen, which was part of the original project.
I was then assured that the remaining work would be completed within a couple of days. Well, here we are TWO WEEKS later, and I'm still waiting just to be put on their schedule.
The lack of communication, organization, and follow-through is completely unacceptable. It should not take months to complete a job that was agreed upon from the beginning, especially when the delays are due to the company's own oversight.
At this point, I have an outdoor kitchen that I still cannot use because this company cannot seem to finish what they were hired to do.
Save yourself the frustration and find a company that actually values its customers, honors its commitments, and follows through on its work. I absolutely would NOT recommend this company. read more