Charging for cardboard boxes? Not cool. Spent a fair amount of money in this store. Guess I'll be using Trek Lakeshore in Jax from now on. Sorry. read more

I want to thank all team members of the Sprockets Bicycle Shop. I completed my transcontinental bike ride from the Pacific (starting in San Diego) to the Atlantic. I finished my epic ride in St Augustine. There I found the best bike shop - Spockets. They were very professional, the service was impeccable and the team was very friendly and helpful. After this long ride, they packet the bike in a box and arranged for shipment back to San Diego. Thank you Rolf read more

Sprockets Bicycle Shop - Bikes Near Me - Saint Augustine, Florida

While traveling I got a flat on an already patched tire and knew I needed a new tube. Ken was able to change my tire, repair the rim, and sell me a spare tube while I waited. This shop has a great variety of bike supplies and accessories in addition to new bikes. I am grateful to have discovered it. Prices were reasonable, service can't be beat. Thank you, Ken! read more

A rare find...Amazing service....Expertise...A truly authentic caring attitude...Tess is amazing!!!

The woman who just helped me was super nice and helpful. Will be going here for all my bike needs!

Helpful honest reasonably priced. Definitely recommend! This bike shop staff cares to help you out!!

I had Sprokets do alot for me. My wife and I have 2 older beach cruisers that were neglected and needed pretty much everything. Tires, tubes, chains, cables, brakes. In the end, both bikes came out great! They ride like brand new bikes. I would not go anywhere else in town for bike related service. Thank you read more

Great bike shop with great employees and owner. Got my bike a tuneup for a fantastic price and it's riding like new. Set for a summer of easy rider. read more

If I could give them 10 stars I would. Amazing service, good rates and honest people! My bike needed a tire fixed and by bike returned to me in better condition than I dropped it off! Not sure what they did, but so very thankful they did it! read more

Arrogant bike mechanic/owner. I found a way better place that has a cool owner who is humble and appreciates their customers. Don't think this is the only place. Just read the reviews - how many times the word " arrogant " comes up. read more

Sprockets is a great shop! I bought my bike from them and they have serviced it. Calvin is a great mechanic and super knowledgeable. I would recommend this place to anyone! read more

I bought a bike for first time. I though wheels are no good. I carried it to there. They made me feel satisfied with my bike. They putted the mirror and bugle honker on my bike. Deaf friendliness! I'll definitely come back again. Stay healthy read more

Sprockets Bicycle Shop - Bike - Bikes Near Me - Saint Augustine, Florida

Terrific service! Needed a derailed fixed on short notice for a weekend race...no problem! Thanks Sprocket!

Sprockets is Amazing! Staff very Friendly, Knowledgeable, Helpful! They listened to what I needed done and only did what I needed. They didn't try to sell or do more than needed to raise the bill. Also, as inflation continues to cause prices to go up their prices are around the same I paid pre Covid . Great Place to go to for your Biking needs. read more

My Batavus Dutch bicycle needed a total service and cleanup and they did an amazing job. You can see that they love special bikes and my bike looked brand new when I got it back. I got my iron horse back It was totally worth the money. I will definitely go back to keep my bike serviced. read more

The mechanics rock for this shop. They have turned around the repairs a head schedule each time they have repaired it. All other staff are knowledgeable and helpful with other information about stock products or alternatives. This is a bicycle shop for all in need of export assistance. read more

Brought in my 15 year old bike for some much needed TLC fixing. I ride on the beach so sand makes it even more fun to fix chains and gears. Super awesome staff, totally fixed up my jalopy like brand new!!! Highly recommend!!!! read more

Bought several bikes from here recently ~ Brandon is super knowledgeable n interesting to converse with. We'll be back! read more

Horrible customer service! From the minute I walked To drop my bike off. The old lady with an accent who was writing ticket had such an attitude.Then picking up my bike the kid John had Such an attitude. It felt like these people were doing me a favor and really couldn't be bothered. Apparently sprockets is moving over to Tradition. Go to another bike shop these people are terrible. read more

These guys are fantastic! I was looking for a knowledgeable bike shop that could help me with my unhappy bike. Calvin was awesome! He put on a new chain ring, new chain, tightened up my rear hub & tuned up my bike for less than $100 bucks. This shops evaluation of the issue, skills in fixing the issues & communication during the process was second to none. I hope I don't have any more issues with my bikes, but if I do, I'm bringing my bike to sprockets! read more

I'd put 0 stars if i could. Absolute rudest service ever. when the store first opened in a different location many years ago i went in to check it out. The owner was obnoxious and treated me as though i walked in on him on the toilet! I vowed to never subject myself to that again and i didn't till...a few days ago i went in there for a rim repair only being it was the nearest shop, another fellow was there who was even worse. Every negative thing i could ever imagine he was. It was 2:30pm he immediately got upset saying they closed at 4, saying i should of come earlier. When I began filling out a ticket he asked me to leave and said he'd even hold the door for me. So I said ok and left, he said "sweet" excitedly for me to hear as i left. I went right over to ISLAND BICYCLE and was treated wonderfully. I strongly advise anyone to go there. read more

Surly hipper than though attitude is no way to get customers. I tried to talk with the store clerk about purchasing, and installing hundreds of dollars of equipment on my bike our conversation lasted all of two minutes before he made it very apparent that he couldn't be bothered. F on customer service. Their loss I'll never go there again, and will recommend people go elsewhere. read more

Sprockets Bicycle Shop - Bikes Near Me - Saint Augustine, Florida

You just can't go wrong here! This bike shop is great. Brandon is the best! He really helped me out the other day with bike racks/seat post and a tune up. I was living near A1A cycle works and they are good too but soooo happy to find this shop where I recently moved to. read more

Sadly my bike got a flat on a Saturday morning. Calvin graciously & quickly fit us in and provided some great guidance on other parts of my bike. Highly recommend! read more

Brendon is a peach--knowledgeable, encouraging and handy. I know I am going to rely on him and Sprockets in my new biking life in St. Augustine! read more

These guys are fantastic! My grandson needed quick service and they threw it on the rack and had me ready to hit the beach in 5 min. They service mine as well but will be buying a new one from them! read more

Got a great deal on my bike. Very friendly atmosphere and knowledgeable. They even allow you to test the bikes before purchasing.

We were biking around St. Augustine when one of us got a flat tire. We hobbled over to Sprockets for a fix. Calvin was working and sprung into action to repair the tire. We were in the shop only a few minutes and we're back on our way. Kudos for quick and great service! read more

I stopped by this bike shop to get the tires on my new bike inflated and the employees ended up giving me a bunch of tips and advice on being a new bike owner! The guy with mustache and girl who helped me put me in a good mood for the rest of the day, its like their positivity was contagious. Thats customer service done right! Best bike shop ever. read more

I went here back in the day. I actually brought my tire in so they could give me the right tube. Well guess what the guy sold me the wrong tube. So after figuring out it was the wrong one I brought it back. My friend had given me the right tube in the meantime. Guess what they refused to return the tube. I had paid cash and it was the same person who gave me the wrong tube. I had the receipt. He pointed to the sign that said only exchanges or something. I think this should have been an exception given the circumstances. I haven't and won't ever return. read more

I recently had a flat tire on my bike, and for some reason, I could not get the tube changed out properly, so I decided to take it to the pros. I couldn't find any reviews on Yelp, but I did hear about Sprockets from friends, so I decided to give 'em a whirl, and I was very glad I did. It's located directly off US 1 (The address here on Yelp is incorrect, and I tried to have it changed, but I guess I don't know what I'm talking about), and it's a bit hard to get to the store itself, but you'll see it as you pass by on the highway. I dealt with two different workers there at the store, both of whom were very polite and helpful. I dropped my bike off, explained what I wanted done, and was told it would be done within a day or two. Unfortunately, they didn't have the tube my bike needed in stock, so it did take some time before they were able to get one shipped to the store, but they did call me on my phone to let me know everything that was going on, and as soon as it was done, they called immediately to tell me so I could come and pick it up. Overall, the repair work was very well done and exactly what I asked for, and at a pretty good price. If you need any type of repair on your bike, I highly recommend this place, even if you only have a flat and need a tube replaced. For about the same price you would pay for the tube at a store, you could have it done by the pros at Sprockets who will get it done correctly, and could almost always have it done in less than a day. The store also has a few bikes for sale and some bike accessories, and anything they don't have, they can get. I'm pretty happy with the work they did and the price I paid, and I will definitely be back for any other problems with my bike. read more

Whose the rude guy with the moustache? He was condescending, and arrogant. Glad I'm just passing thru.

Paid them good money to replace a rear brake cable on my trek. They used low grade rust able cable. I had to replace it again in a month. A big hassle. I would avoid this shop. read more

Obnoxious owner who makes you feel like you're wasting his time if he spends more than two minutes with you.

We brought our bikes in to Sprockets to get serviced on Tuesday May 22nd to be tuned up and repair a kickstand and handlegrips. We stated that we would be away until the following Tuesday and would like to pick the bikes up then and if there were any issues we left our cell phone for you to call. We were away an extra two days and we called on Thursday May 31st early in the day to see if we could pick them up as you are about 15-20 minutes away from where we live. You said that you did not have them ready and that it would be Friday. We picked them up on Friday (still no one called us , we had to call you) and the kickstand was not done, which we paid for and you said that you could not get it off, 15 minutes later you came out with the bikes and a new kickstand????!!!! My wife's seat was TOTALLY saturated and you said it was because you washed it? It is now Sunday and still not dry?? Did you leave it out for Beryl to clean? Also my wife rode hers for the first time today and it was unrideable as the brake rubbed to the point that it was loud and difficult to pedal. Did you not test and check this? We spent 120.00 for a tune up and parts for the bikes and they are worse off now than when we brought them in. Now, we have to make another trip to your store to have this repaired, wasting our gas and time. read more

My son had a flat tire replaced here. The day he brought it home, the tire popped. He took it back and they refused to replace it. I then called and spoke to the owner. He said that the flat was probably a pinch flat. I asked him to take responsibility and replace the tire since a pinch flat occurs when there is not enough pressure in the tire. He then changed his tune and said it was from aggressive riding. He continued to refuse to replace it and I expressed my disgust to him before hanging up. I took the tire to another shop to be replaced. When my son went to pick it up, the worker explained to him that the wrong type of tube was installed. These guys at Sprockets are ridiculous. Not only did they use the wrong part but they would not accept responsibility for it. read more

I popped a tire on the Vilano beach bridge and came here because it was close to my vacation home and the reviews seemed good. Boy I made the right choice. The dude I checked in with was knowledgeable and understood what I wanted. I have an old Italian racer two things happen when I bring her in, either it is a disaster were the person working on it has no idea how to work on an older bike, or they put racer tires on it, I have had the gambit... The 2nd to last place up in Fleming Island neglected to tighten the brakes, glad I always check.. And the last place in Orange Park put bloody racer tires on her with no road tread, that has been a blast NOT ! I did not get many rides before the pop on the bridge ... These guys sold me the proper tire a Gator something and did a fast check up and tightened her up a bit... Best service I have had in years, she rides like a dream now. I do not know what they did but whatever it was it was like magic. I found them to be really nice and helpful dudes and will return when I have logged enough miles for a tune up. read more

I went to Sprockets to have a tube changed in my tire. Was not impressed with the attitude. I paid $7.00 for the tube and $10.00 for the service. Put the wheel on my bike and the tire went flat after an hour of riding. I changed the tube and called to get my money back the next day. I explained that I had the tube and the receipt but since I no longer had the bad tube in the tire they would not honor a return even with the receipt as proof. I won't be back. read more

Back again for minor service ony gears. Fantastic customer service. Cable issue was fixed fast and any possible problems explained to the fullest. Love having my bike serviced there. Always honest and fair. Wonderful shop. read more

I have been using this shop for five or so years. The service is always great; they are very knowledgeable, helpful, friendly, and stand behind their work. If you have a flat they will almost always fix it while you wait. I highly recommend this shop. read more