Recently took up riding after several years off and relocation to Saint Augustine. Sprockets is my…read morenew bike shop! The staff is welcoming and friendly. Really helpful with advice on DIY adjustments and suggestions on modifications. Quick turn around on service and reasonably priced.

Was biking through st Augustine and had a bad double flat, they were able to fix my deep rear wheel…read morewith a valve extension, very kind local shop, I highly recommend!!

I decided that I was going to buy an E bike and I did a lot of research online and then I decided I…read morewanted to go see a few bikes and ask some people some questions about these bikes. This was the first place I went and Stacy was really really informative and helpful and then Frank came out and gave even more information. I went to two other stores that absolutely were horrible and then returned to buy my bike and then three days later, but my wife, the same brand different model that fit her needs better. I recommend this place to everybody start here because you'll end up here thanks Frank and Stacey.

Great family owned business. Frank is very helpful and informative about his e-bikes. They have a…read moregreat selection available and you are free to test ride . frank answered all my questions and concerns. I purchased my e-bike that very day. His product crossed off all my boxes for a new e-bike. I felt his bikes were high quality and priced very reasonably. He also offers repair services and maintenance. Stacy delivered my bike that very day and went over the bike's operation. I'm very pleased with my e-bike purchase. Highly recommend.

We are a family of bicyclists so the Bicycle Doctor in Flagler is very important to us as we strive…read moreto keep all of our bikes in great shape. The service that Treavor & Aaron & Newton give us is EXCELLENT! They are so conveniently located right off the Lehigh Rail Trail. If you need a tune-up or some gear or just have some questions these knowledgeable guys will help you out. I recommend them without reservation. Marianne Winfield

The service is always great there again. I had another flat tire took it in in less than 10…read moreminutes. It was done. Have a great selection and the value for the service is really good. The guys are really kind and helpful.

Great pricing, and trustworthy service!! We got two of our…read morebikes tuned up and not only was the service great but it was so much cheaper than anywhere else!! They didn't talk us into doing anything that wasn't needed- highly highly recommend!

We popped into this bicycle shop in Nocatee to have a look and "window shop" and to get an idea for…read morea Christmas present. When we arrived, we were greeted by a young man who was ready to help. Since we were just browsing, we had a look around. They don't have a ton of options at this location (they have another on Phillips). When we looked at kids bike prices, it gave me a bit of pause. The "cheapest" one we found was over $400 (maybe I'm old, maybe I'm cheap, I don't know), but I wasn't expecting to pay over $400 for a bike. In the meantime, all the staff looked knowledgeable, were able to answer any questions, and they do repairs in house, so this would be a great location to get your bike serviced at.

I recently bought my first bike from them. Because I'm a new rider, I had so many questions and…read morekept looking at the site and comparing bikes for about a month before I decided to buy. The day before I placed my order, I called customer service and asked my last questions. The customer service rep answered my questions professionally and clearly. They obviously know what they are talking about, including what bikes they have in stock and how heavy they are in comparison to each other. I ordered my bike with pro-build, and it actually came within the week. This is very impressive, as they had to build my bike and ship it from FL to NY. It came in a huge box, and was easy to assemble. The only problem I had was that I ordered my bike with bullhorn handlebars, but it came with drop handlebars already attached. I emailed them, and they responded within a few hours, saying they will send me the replacement bullhorn handlebars. In short, I am extremely impressed with the customer service from Road Bike Outlet. If I ever need another bike or accessories, I will definitely buy from them again.

They sell on Amazon and send damage bikes and expect the buyer seeking to return to pay for partial…read moreshipping. Very unprofessional and deceitful.

Great service! If…read moreyou're even remotely interested in biking this is the place to go. No pressure purchase. Learned a lot about the sport and the items I was interested in. They let you ride the bike to make sure it's what you want. I really knew nothing and I'm so comfortable with my purchase. You also get a new bike accessory discount for 90 days! Plus they service the bike over time. I'm just super in love with my bike and the entire experience was painless. See big Scott!

I have an Aventon e-bike in need of pedal assist mode repair (it didn't work at all soon after a…read morebeach ride--I know, kind of dumb). Starting with my initial phone call to Open Road, every interaction I had with the staff was handled courteously, professionally, and knowledgeably. I dropped my bike off and received an apology that the work probably wouldn't be finished until the following week--no problem since I wasn't in a hurry, but I appreciated the warning. The work was indeed done the following week and to my complete satisfaction.

Recently moved to the area and needed a few upgrades to my bike, the staff spent a good deal of…read moretime discussing my needs, suggesting various options and ultimately completed my desired upgrades. Truly helpful and interested in my needs as a cyclist! Will definitely be back!

Great service! Knowledgeable and quick to repair my bike. Had been riding my Day 6 bike in 1 gear…read morefor the last week or so. When the shops opened up I stopped by and they were able to replace the gears in 1 day. Very reasonable

Mikey Ortiz was fantastic in fixing my daughter's bike chain, putting air in the tires, tightening…read moreup the handlebars and everything else needed to get her back on the road! Walked in and out within 20 minutes, super nice, will return for any future issues.

Mike (I think that's his name) was EXTREMELY helpful and knowledgeable! Above and beyond customer…read moreservice, will shop again.

So a follow up on my last bad experience... Was made completely right by the owner. He's a great…read moreguy and I didn't see the manager. I guess he got rid of him.

I have been waiting 2 weeks so far for a $25 refund for a defective item I returned. The manager…read morewho sold them to me was indiferent to the point of rudeness, and seemed put out that I wanted a receipt and a bag for it. I gave them business because their main emplayee was very personable and seems honest. He tried his best for me to exchange it for something instead of getting a refund, stating this company's return policy is tedious and might take a week. I've never encountered a business like this in my 74 yrs.